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WU not downloading

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erickliban
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2015/05/07 00:14:11 (permalink)
I have a problem with the client.  For reasons unknown my cpu gets hung up downloading a work unit.  Both gpu's work just fine.  Previously the cpu worked for 3 weeks but this just started today.
 
I've tried restarting the client and my computer, deleting the cpu slot and re-adding it.
 
any ideas?

 

 
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    rjohnson11
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    Re: WU not downloading 2015/05/07 00:29:57 (permalink)
    Happened to me yesterday. After 30 minutes I finally got a WU. 

    AMD Ryzen 9 7950X,  Corsair Mp700 Pro M.2, 64GB Corsair Dominator Titanium DDR5  X670E Steel Legend, MSI RTX 4090 Associate Code: H5U80QBH6BH0AXF. I am NOT an employee of EVGA

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    erickliban
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    Re: WU not downloading 2015/05/07 00:37:12 (permalink)
    its been like this for me pretty much the entire day.
     
    I'll let it be over night and see what happens

     

     
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    Simba123
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    Re: WU not downloading 2015/05/07 00:47:16 (permalink)
    been like that for me for the last 5 hours. tried re-starting multiple times with no success.
    Seems to be a Stanford problem.
    just have to wait for them to fix it.
     


     
     
      
                                   
     
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    rjohnson11
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    Re: WU not downloading 2015/05/07 00:54:16 (permalink)
    If there are issues during the evening sometimes they have to wait for the day crew to fix it. 

    AMD Ryzen 9 7950X,  Corsair Mp700 Pro M.2, 64GB Corsair Dominator Titanium DDR5  X670E Steel Legend, MSI RTX 4090 Associate Code: H5U80QBH6BH0AXF. I am NOT an employee of EVGA

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    DutchForce
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    Re: WU not downloading 2015/05/07 07:14:48 (permalink)
    There is a problem with the first AS (Assignment Server), 171.67.108.200, when you look at your log you'll see: 
    "Failed to get assignment from '171.67.108.200:80': 10001: Server responded: HTTP_INTERNAL_SERVER_ERROR"
     
    Then it connects to the second AS (171.67.108.204), and you probably get the "Empty work server assignment" message for your CPU-client or an assignment for your GPU-client (if you're using FAHClient v7.4.4).
     
    So there is probably also a problem with the CPU (SMP) Work Servers and Stanford is working on the problem(s).
     
    If you can not get an assigment for your GPU-client, then you're probably still using an older version of FAHClient (which only can contact the first AS) and I highly recommand to upgrade to FAHClient v7.4.4.  One of the new features of FAHClient v7.4.4 is that it can contact the second GPU AS (Assignment Server), when it fails to get an assignment from the first AS and I'm getting GPU work assigned from the second AS.
     
    Edit:  Update from Prof. Vijay Pande's Blog,  Two server issues being worked on
    May 7, 2015 by Vijay Pande
     
    We have two server issues being worked on.  There were some issues with the main AS and with the server serving SMP WUs (171.64.65.124).  We’ll post updates as we have them.

    post edited by DutchForce - 2015/05/07 08:17:11


     
    Folding Rig: Lian-Li PC-P50 | Corsair HX850 | MSI 890FXA-GD70 | AMD X4-965 BE | GTX980 Ti SC & GTX1070 SC
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    DutchForce
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    Re: WU not downloading 2015/05/07 11:01:21 (permalink)
    First... Thanks for the BR, appreciate it
     
    Update from the Folding Forum: 
    It looks like the problem with SMP Work Server 171.64.65.124 is resolved.  I've just checked the Server Status page and it's up and running again, so if you restart your CPU-slot ("Pause" and then "Fold"), you'll probably get a WU assigned again.  So at least a part of the problems seems to be resolved.
     
    I only fold on GPUs, so I could not test it myself.
     
    Edit: Another update, the issue with the first/main AS (171.67.108.200) is also resolved, I just got an assignment (GPU) from this server again.
     
    Edit 2: Update from Prof. Vijay Pande's Blog,  Fixes for recent FAH server outage
     

    May 7, 2015 by Vijay Pande
     
    We recently ran into some problems with our assignment server (AS).  The AS is responsible for distributing the computational power of Folding@home by sending client’s to different work servers (WS), which in turn assign parts of the protein folding simulations to clients.  In the interest of transparency, here’s what happened.
     
    Two issues compounded to cause some clients to not get work assignments for many hours.  The first problem is an issue we’ve run into before where the AS exceeds the number of open files allowed by the operating system.  When this happens it continues to run but fails to assign.  To address this problem, our lead developer (Joseph Coffland) has added code to the AS which will check the maximum allowed open files at startup and increase the limit to the highest possible value.  If the value is still too low it will print a warning to the log file.  This will help us ensure that our file limit settings are actually being respected.
     
    The second issue was that failover to our second AS (assign2) didn’t work for some clients.  This was related to how we handle clients that cannot connect to port 8080 and WS that cannot receive connections on port 80.  The folding client will first attempt to connect to assign.stanford.edu on port 8080 if this fails it will try assign2.stanford.edu on port 80.  The AS assumes that connections on port 80 are from clients which don’t support connections to 8080 and only assigns them to WS which support port 80.
     
    In a failover situation, this assumption is invalid.  The result is far fewer WS are available during a failover.  To solve this problem the AS was modified to prefer rather than require WS which support port 80 for connections on port 80. This change can cause client/WS port mismatches but only when no better match was possible.  Yes, it’s a tangled web.
     
    In addition to these changes, we have plans to implement an early warning system which should help to alert us to such sooner situations.  We already get SMS notifications if the AS goes down but we need more thorough reporting for situations where the AS is alive but not assigning. This new notification system will be put in place in the next few months.
     
    Thank you for your patience and for your ongoing contributions to Folding@home!

     
    post edited by DutchForce - 2015/05/07 14:24:48


     
    Folding Rig: Lian-Li PC-P50 | Corsair HX850 | MSI 890FXA-GD70 | AMD X4-965 BE | GTX980 Ti SC & GTX1070 SC
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