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EVGA Geforce GTX 970 SC Black screen after windows startup!

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Feexy
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2015/04/28 02:52:37 (permalink)
After playing some games yesterday both my monitors went black, and when i restarted the computer it would show the windows startup screen, and after that it would just become black. I tried plugging in only 1 of the monitors, and if i only use one of my monitors (Only works with the DVI one) It works, but if i plug in my primary monitor (DisplayPort) both go black!
 
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    Sajin
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    Re: EVGA Geforce GTX 970 SC Black screen after windows startup! 2015/04/28 09:55:50 (permalink)
    Have you tried re-installing the drivers? If re-installing the drivers didn't help you're most likely going to need to RMA.
    post edited by Sajin - 2015/04/28 10:12:13


    See my current build here: https://forums.evga.com/My-bench-rig-unlimited-power-m3596024.aspx
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    bsmegreg
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    Re: EVGA Geforce GTX 970 SC Black screen after windows startup! 2015/04/28 11:04:58 (permalink)
    Either call EVGA at +1.888.881.EVGA (3842) or open a ticket online at http://www.evga.com/support/ticket/support.aspx

    It may be an RMA cause but you still need to contact tech support first before opening an RMA. Otherwise, they could have a solution for your issue.

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    lpedraja2002
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    Re: EVGA Geforce GTX 970 SC Black screen after windows startup! 2015/04/28 22:06:32 (permalink)
    These GTX 970 SC ACX 2.0 sure seem faulty, there are other threads here describing the issue and even the RMA cards have the same issues. Mine is not even a month old and has been loosing video signal while gaming, I haven't been able to benchmark it yet and see if it's another component on my system that is causing the issue (doubt it) but I'm starting to think that it's a GPU problem.
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    Feexy
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    Re: EVGA Geforce GTX 970 SC Black screen after windows startup! 2015/04/30 02:02:11 (permalink)
    I tried plugging the DVI cable in to my main monitor and i got picture now, im getting a new DP cable to check if the cable was broken. If that's not the case im sending the card back and getting a new one.
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    rjohnson11
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    Re: EVGA Geforce GTX 970 SC Black screen after windows startup! 2015/04/30 02:05:49 (permalink)
    When purchasing a DP/HDMI cable make sure of the quality. A cheaply priced cable might be exactly what you get. 

    AMD Ryzen 9 7950X,  Corsair Mp700 Pro M.2, 64GB Corsair Dominator Titanium DDR5  X670E Steel Legend, MSI RTX 4090 Associate Code: H5U80QBH6BH0AXF. I am NOT an employee of EVGA

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