scubs
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Hello, one of my 480 GTX Superclocked edition cards died while gaming :( just recently shipped it to Evga for RMA, so far i am really pleased with the support thus far. however, i am concerned that i won't get another 480 GTX SC and render my other 480 GTX i have in SLI useless. i would much rather have another 480 GTX SC than say a 500 series (or whatever) due the performance i get from 2 480s. my friend for example has a 680 GTX and i get more FPS than him with my 2 480s SLIs, i also beat him in just about every benchmark. really shows just how powerful these 480s still are even though they are a few years old, they kick butt (despite being a bit power hungry). would i be able to get another 480 GTX SC? thanks.
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bcavnaugh
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Re: Some RMA concerns
2015/04/11 15:44:36
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If you Told EVGA that you are running in SLI Mode they will take care of you, as long as you told them when you sent in your RMA Request.
post edited by bcavnaugh - 2015/04/11 15:45:37
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the_Scarlet_one
formerly Scarlet-tech
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Re: Some RMA concerns
2015/04/11 16:20:44
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Yes, like B said, if you are running SLI, you NEED to alert them of this as they may take both cards back if they do not have a 480 to replace yours with.
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EddieH
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Re: Some RMA concerns
2015/04/11 16:37:10
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scubs Hello, one of my 480 GTX Superclocked edition cards died while gaming :( just recently shipped it to Evga for RMA, so far i am really pleased with the support thus far. however, i am concerned that i won't get another 480 GTX SC and render my other 480 GTX i have in SLI useless. i would much rather have another 480 GTX SC than say a 500 series (or whatever) due the performance i get from 2 480s. my friend for example has a 680 GTX and i get more FPS than him with my 2 480s SLIs, i also beat him in just about every benchmark. really shows just how powerful these 480s still are even though they are a few years old, they kick butt (despite being a bit power hungry).
would i be able to get another 480 GTX SC? thanks.
Scubs, I just double checked the RMA request that was submitted and i do see that the SLI checkbox was marked as True. So with that, our RMA department will do their best to send out a replacement which is the same model, so as to not break your SLI set up. As bcavnaugh and Scarlet-tech said, we will make sure we take care of you. If there should be any questions or concerns, then you can always contact our 24/7 Technical Support team @ 888.881.3842 and press 1.
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scubs
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Re: Some RMA concerns
2015/04/22 10:34:45
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well just as i feared, i received a card other than a 480 GTX Superclocked.. received a 760 so now my SLI is rendered useless and i get way better performance on Dual SLI 480s than 1 760... so i don't see what the point in "checking" that SLI option in the RMA. i am not sure how these newer card are made but doesn't seem like the quality from my previous 480 SC, i can already hear a low pitch screeching sound coming from one of these cheap looking fans. not to mention they cheapy looking and flimsy compared to the 480 felt like it was bending just inserting it into the slot, the 480 built like a tank. a $150 card is definitely not built like a $500 card. my only option right now is try to sell this 760 for pocket change and try to find another 480 GTX
post edited by scubs - 2015/04/22 10:36:28
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the_Scarlet_one
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Re: Some RMA concerns
2015/04/22 10:50:04
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The 760 isn't going to sell for very much at all. At most, you are looking at 140 to sell it. Initially they were $250 which made them an effective cost saver, but they definitely don't have the processing power of the 480. Contact EVGA and find out what happened. I know they are giving them away on twitch during streams, so they should have them available for RMA concerns.
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scubs
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Re: Some RMA concerns
2015/04/22 15:11:13
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yeah that's why i said sell for "pocket change" maybe i can find someone on local craigslist willing to trade a 480 for the 760.. had i known i was going to end up with a broken SLI setup i would of kept the 480 instead of RMA and tried fixing it. i think what tends to happen is the vram chips soldering tends to break from the heat and simply using a rework soldering station would reseat them.
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scubs
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Re: Some RMA concerns
2015/04/22 15:31:40
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hmm so what if i sell my other 480 GTX and get another 760 for SLI? i think SLI 760s will beat or be close the 480s performance. i do like how the 760 runs a bit cooler temps..
post edited by scubs - 2015/04/22 15:34:17
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scubs
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Re: Some RMA concerns
2015/04/25 18:23:44
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Welp, looks like EVGA is doing an RMA on the working 480 GTX and replacing it with another 760 so i can run in SLI. not too happy with these 760s, but i guess it's better than having a broken video card..
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BioHazardSperm
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Re: Some RMA concerns
2015/04/25 19:54:52
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looking threw stats the 760 is a better card the only advantage the 480 had was More render output processors 48 vs 32 16 more render output processors Wider memory bus 384 bit vs 256 bit 50% wider memory bus Performance wise it smokes the 480's higher clock speed 980 MHz vs 726 MHz Around 35% higher clock speed energy-efficient idle power consumption 108W vs 190W Around 45% more energy-efficient idle power consumption higher effective memory clock speed 6,008 MHz vs 3,800 MHz Around 60% higher effective memory clock speed Better 3DMark vantage graphics score 30,030 vs 20,100 Around 50% better 3DMark vantage graphics score quieter load noise level 50 dB vs 64.1 dB More than 20% quieter load noise level Better 3DMark 11 graphics score 8,730 vs 5,014 Around 75% better 3DMark 11 graphics score More energy-efficient load power consumption 336W vs 421W More than 20% more energy-efficient load power consumption Higher texture rate 94.1 GTexel/s vs 43.6 GTexel/s Around 2.2x higher texture rate Better floating-point performance 2,258 GFLOPS vs 1,393 GFLOPS More than 60% better floating-point performance quieter idle noise level 41 dB vs 44 dB More than 5% quieter idle noise level more memory 2,048 MB vs 1,536 MB Around 35% more memory higher memory clock speed 1,502 MHz vs 950 MHz Around 60% higher memory clock speed More shading units 1,152 vs 480 672 more shading units More texture mapping units 96 vs 60 36 more texture mapping units Better passmark direct compute score 2,308 vs 1,555 Around 50% better passmark direct compute score Lower TDP 170W vs 250W More than 30% lower TDP
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