Go purchase some non conductive Tim, and let's chat get out the thermal paste. It takes about 30 minutes, and then you should be back online. While you are at it, may as well swap the top card and bottom card position as well. This will give them both a chance to breath as it is probably the top card that is getting hot.

Are they blower style coolers?

Zurek66
Hello EVGA Community. After talking to customer support I figured I would post here and see if anyone can help me out.
 
My situation is that I have 2 EVGA GTX 580s 3gb. 1 of them is in the normal temp range, however, the other is hitting 98 sometimes 99% C during games. I sometimes get occasional black screens, and my games freeze up. I use EVGA precision and have the fans maxed out completely and have cleaned the card multiple times. After talking to customer support, they have informed me that since my cards were purchased and bundled through a custom
computer company (cyber power pc), that my warrant is only one year. I am very bummed out about this because the sole reason why I chose EVGA was because of the reputation for fantastic customer support and warranty, but apparently my cards only came with a 1 year warranty. Does anyone have any advice on how to lower the temps on my 1 card before it frys?  In the future, I will never bundle an EVGA card with custom PC company since since I do not get the " standard EVGA Warranty" if I do this and was not aware of this at the time of my purchase. I am really disappointed because a good friend of mine who vouches for EVGA and recommends me to only buy EVGA because of the companies outstanding product quality, warranty, and customer support (which unfortunately when I bundled the cards through a customer computer website company, I do not get). Any suggestions to make this card cooler before it dies on me would be greatly appreciated because I do not have the funds to buy another card and was planning on having these last me a long time.
 
Thank You for taking the time to read this, and greetings EVGA forums!

I think that people worldwide should be meet with some specific things characteristic for EVGA.
If they try to meet people with nice things, than people should know and bad things, example your case.
With ASUS you can buy card from someone on street they will look only warranty number and if card is not older than 3 years you will get replace but you must send to ASUS, not in your town or local service where you live. In any other situation you can deal with local service. Sometimes people think EVGA is good option for Europe, Asia, Africa, Australia same as for USA. That's not true and they should understand better. You should help and share your situation with other people. Because usually you will here from people from USA EVGA always because technical support. For some part of the world ASUS is EVGA and EVGA is as ASUS in USA or even worse. Even worse because with ASUS 1 year warrany not exist, that's discrimination of customers for them. Such number not exist in their administration as warranty even for RMA cards.
 
Example you bought legal EVGA cards and you have only 1 year warranty because extremely bad administration and politic in EVGA company. No other reason. 
Their graphic cards are everywhere, they didn't try hard to explain that in some case warranty is 1 year, you will find always 3 year warranty,
5 years warranty, life time warranty, step-up, ...OK I bought card from EVGA Europe but what in next time I have 100e cheaper option from some source other, not EVGA Europe. People should be meet with such situation and if manufacturer from Taiwan will treat them better than from USA to choose them. Simple. People USA look own situation, I can tell same for ASUS in Europe. Maybe because of that EVGA and EVGA fans get so many critics in UK, Europe, Asia, etc... I don't know...  
 
I'm glad because I heard your story, because maybe what If I tell someone bring me EVGA TITAN X.. I don't know where will he buy in Germany.
I can insist now, OK. But i didn't know before that, I bought my card in EVGA Europe only because they sell in that time. Now I must share with everybody I ever say that EVGA have better warranty about new moments and 1 year warranty discrimination if sellers are not on their list or I don't know what...

To be honest EVGA politic is funny now I see that. Before few months I thought I will buy cards, register on their site in 14 days, I will have 3 years warranty. Now I see that's asylum. People register same card 10 times, 5 different address they don't know before need to RMA,
1 years warranty for legal not B-Stock products, madness, nice little madness... coxless pair.
I see EVGA will replace ASUS place in my book... Because some things, very bad things I didn't know, who could imagine something like that.
That not exist in history of IT companies out from USA.
Now I must say Can you bring me one EVGA, but from EVGA Europe, I didn't look who is on their list today.
If ASUS do on same way where customer should go in Taipei or ASUS Europe, where?
Box should be reprinted, Warranty Period Depend of Place of Purchase, for more information look EVGA Partners Page.