Sajin

joshuadgordon
 
Well, I am almost certain the card works as I sent back the first one thinking it was a broken and just received this new one today. But my Geforce GT 610 works with it so it supports Nvidia right?

Just because you received your new GPU today doesn't mean it works 100%. You need to test the card in another machine to verify if it works or if it's broken as it's clearly not working in your system. If you don't have another machine to test the card in you should take it to your local computer repair shop to have it tested.
 

joshuadgordon
Another update, Just set the card in a friends computer and he had the same result, even tho plugged into the video card, it displayed "Integrated graphic device"....
 
So do I talk to EVGA again and tell them that the part they sent as a replacement is having the same issue?

joshuadgordon
So my GT 610 works, I know it is an older card but that should confirm that the PCI Express slot is not the problem correct? 
I am currently talking to an EVGA support technician.

Menthol003
If I understand you correctly, your monitor is connected to you GTX 960 and you get a display, but you cannot install the nvidia drivers.
If that is correct your video card works and your display is not being run off the Intel on die GPU. It is strange that the card is not immediately recognized and asking for a driver. Have you tried windows update to see if it recognizes your Nvidia card and installs a driver? Not the preferred method to install a driver but worth a shot.
Reinstall the 610 and install the latest drivers, remove the card without uninstalling the drivers and install the 960, or use DDU to uninstall your old drivers, that will clean all the registry files that are sometimes left behind.
 

joshuadgordon

chosin

joshuadgordon

Menthol003
If I understand you correctly, your monitor is connected to you GTX 960 and you get a display, but you cannot install the nvidia drivers.
If that is correct your video card works and your display is not being run off the Intel on die GPU. It is strange that the card is not immediately recognized and asking for a driver. Have you tried windows update to see if it recognizes your Nvidia card and installs a driver? Not the preferred method to install a driver but worth a shot.
Reinstall the 610 and install the latest drivers, remove the card without uninstalling the drivers and install the 960, or use DDU to uninstall your old drivers, that will clean all the registry files that are sometimes left behind.
 
If you have a computer work shop around you take it to them. I would put the Rma request in dont have to use it but its better than waiting

I will try this with my old card as I will try anything to make this work. Could you explain to me what you mean by DDU?

its a program that deletes left over files from uninstaller/installer found here . Its loaded into windows. The program will reboot PC into safe mode and removed all Nvidia files. make sure you tell it to remove Nvidia file only. What did tech support tell you to do?

So far the EVGA support has been asking me similar questions to what we have gone through here, and I am now to this point with them  
 
  "Could you try confirming from Gigabyte that your motherboard is fully compatible with 900 series graphics cards and support UEFI BIOS graphics cards? If you are continuing to have issues in multiple systems that do support later generation graphics cards, we can set up another RMA to get you a replacement. "
 
 The Gigabyte Mobo mentioned is the one from my friends computer  which Im not sure if it is compatible . ( GIGABYTE GA-78LMT-USB3 AM3+ AMD 760G + SB710 HDMI USB 3.0 Micro ATX AMD Motherboard)  If this MOBo isnt compatible with my gtx 960 then testing it on his computer didnt really prove  it is the card or not.
 
 
ASRock has not sent a second response yet but I asked for them to confirm the comparability of the card and motherboard.