Hello, I just recently upgraded a few components in my computer including an EVGA GEFORCE GTX 960 video card. All parts of the computer are working except for the video card ( EVGA GEFORCE GTX 960 ). I upgraded my motherboard to an ASRock z97m Pro4, my cpu to an i5-4690 3.5 GHZ 6mb cache LGA1150, and my power supply to a 750 watt Corsair CX750M. The odd thing is I am on the computer now, and the video is plugged into the video card via DVI and is working however it is using the integrated graphics and does not see the video card at all. I have tried re seating the card and have checked the power connections on both the power supply and the card itself. I have attempted to install drivers via the geforce experience where I was prompted for a Game ready update but it fails. I then downloaded the latest driver from the EVGA website which also fails I believe as the video card isnt even being recognized. It is installed in the PCI express port closest to the cpu.
I have now received the video card back from EVGA after sending in to be repaired/replaced. I am having the same problem as I did then with no noticeable differences. The motherboard recognizes other graphics cards so I dont think the PCI express slot is the problem. How could I see if the power supply is providing enough power. Its a 750w power supply which should be more than enough. Again it is plugged into the video card DVI yet is running on integrated graphics.

 
 
My OS is Windows 8.1. I have tried to disable the integrated graphics, but I only see options to switch between the onboard, pci express, and pci. It is set to Pci express but does this mean the onboard graphics are still enabled?
I had a Geforce GT 610 with the most up to date drivers installed. I uninstalled these before putting in any of the new components including the video card.

joshuadgordon
 
 
My OS is Windows 8.1. I have tried to disable the integrated graphics, but I only see options to switch between the onboard, pci express, and pci. It is set to Pci express but does this mean the onboard graphics are still enabled?
I had a Geforce GT 610 with the most up to date drivers installed. I uninstalled these before putting in any of the new components including the video card.

You need to re-enable your PCIe Slots, the integrated graphics is in a different area in your Bios.
You should select "PCI Express"

This makes no sense?
"The odd thing is I am on the computer now, and the video is plugged into the video card via DVI and is working however it is using the integrated graphics and does not see the video card at all" "Again it is plugged into the video card DVI yet is running on integrated graphics."
 
Do you also have a cable plugged into the Port on the Computer and one Plugged into the GTX 960 at the same time?
Remove the one plugged into that back of the Computer I/O Panel.
 
What is shown installed in your Bios for your PCIe Slots?
 
Is the Power Cable Connected to the Video Card? It needs 1 8-Pin PCIe Connector.
Or one 6-Pin if you have this card: EVGA GeForce GTX 960 Superclocked P/N: 02G-P4-2962-KR
 
Minimum of a 400 Watt power supply, so your 750 should be fine.

Alright to clear any of the confusion, here are my PC Specs after upgrading,
 
OS : Windows 8.1
Motherboard : ASRock z97m Pro4
CPU:  i5-4690 3.5 GHZ 6mb cache LGA1150
GPU:  EVGA GEFORCE GTX 960
RAM: 8gb DDR3
Power supply :750 watt Corsair CX750M
 
I have the video plugged into the GTX 960, and I have video when I turn on my computer, but when I check in device manager it is using the onboard graphics even tho plugged in to the video card (it is only plugged into the video card, not the motherboard).  
 
I have flashed the BIOS with the most recent version and the problem persist.
 
If I need to disable the integrated graphics please direct me to where it would be in the bios. I go to Chipset configuration which lets me choose between Onboard, PCI express, and PCI. I have PCI express selected. If there is another way to turn off the integrated graphics I have had no luck finding it.
 
 

chosin
in bios
Primary Graphics Adapter
Select a primary VGA. to pci express
 
under Chipset Coniguration
IGPU Multi-Monitor
Select disable to disable the integrated graphics when an external grap
hics card is installed. Select enable to keep the integrated graphics enabled at all times

Checked BIOS, Primary VGA set to PCI Express  IGPU is Disabled. Problem still persist. 
 
Also, when using the Motherboard virtual view, it sees that something is in the PCI express slot.

Did i seriously get an NVIDIA card and need a AMD card? ....
 
Well my old GT 610 runs on it tho...

im only seeing crossfire and AMD stuff with that board . might want to put a ticket at http://event.asrock.com/tsd.asp
ask them what is going on. Do you have another computer to test the card on ?

joshuadgordon

chosin
im only seeing crossfire and AMD stuff with that board . might want to put a ticket at
ask them what is going on. Do you have another computer to test the card on ?

Well, I am almost certain the card works as I sent back the first one thinking it was a broken and just received this new one today. But my Geforce GT 610 works with it so it supports Nvidia right?

Did it allow you to install the NVIDIA Driver?
Also the card has an old GPU the 960 has the new Maxwell GPU.
I think the GT 610 has the GPU GF119-300-A1

bcavnaugh

chosin

joshuadgordon

chosin
in bios
Primary Graphics Adapter
Select a primary VGA. to pci express
 
under Chipset Coniguration
IGPU Multi-Monitor
Select disable to disable the integrated graphics when an external grap
hics card is installed. Select enable to keep the integrated graphics enabled at all times

Checked BIOS, Primary VGA set to PCI Express  IGPU is Disabled. Problem still persist. 
 
Also, when using the Motherboard virtual view, it sees that something is in the PCI express slot.

Im not seeing support for Nvidia with that mobo. let me look more

This is not good: Supports AMD Quad CrossFireX™ and CrossFireX™
It is not Showing NIVDIA SLI Support
ftp://66.226.78.21/manual/Z97M%20Pro4.pdf
 
found a benchmark using them together... Hmmm definitely interesting

chosin

bcavnaugh

chosin

joshuadgordon

chosin
in bios
Primary Graphics Adapter
Select a primary VGA. to pci express
 
under Chipset Coniguration
IGPU Multi-Monitor
Select disable to disable the integrated graphics when an external grap
hics card is installed. Select enable to keep the integrated graphics enabled at all times

Checked BIOS, Primary VGA set to PCI Express  IGPU is Disabled. Problem still persist. 
 
Also, when using the Motherboard virtual view, it sees that something is in the PCI express slot.

Im not seeing support for Nvidia with that mobo. let me look more

This is not good: Supports AMD Quad CrossFireX™ and CrossFireX™
It is not Showing NIVDIA SLI Support
ftp://66.226.78.21/manual/Z97M%20Pro4.pdf
 
found a benchmark using them together... Hmmm definitely interesting

Do you have a link to this benchmark?

bcavnaugh

chosin

bcavnaugh

chosin

joshuadgordon

chosin
in bios
Primary Graphics Adapter
Select a primary VGA. to pci express
 
under Chipset Coniguration
IGPU Multi-Monitor
Select disable to disable the integrated graphics when an external grap
hics card is installed. Select enable to keep the integrated graphics enabled at all times

Checked BIOS, Primary VGA set to PCI Express  IGPU is Disabled. Problem still persist. 
 
Also, when using the Motherboard virtual view, it sees that something is in the PCI express slot.

Im not seeing support for Nvidia with that mobo. let me look more

This is not good: Supports AMD Quad CrossFireX™ and CrossFireX™
It is not Showing NIVDIA SLI Support
ftp://66.226.78.21/manual/Z97M%20Pro4.pdf
 
found a benchmark using them together... Hmmm definitely interesting

Do you have a link to this benchmark?

http://www.3dmark.com/fs/2836595
using 970 though
 

That is a 970 card and only one card. No one has Benchmark yet on 3DMarks, that is odd.
I see no reason why One NVIDIA Card would not work on his Motherboard.
But Still the OP should still ask them.

bcavnaugh
That is a 970 card and only one card. No one has Benchmark yet on 3DMarks, that is odd.
I see no reason why One NVIDIA Card would not work on his Motherboard.
But Still the OP should still ask them.

i cant imagine it not working either
 

chosin
pg 18 of the manual tell you how to clear the cmos. no worries on helping. The bottom slot is a pci x slot. Moving card might not work but its worth the try to check card. when clear the cmos all graphics setting will return to normal

You only have Two PCIe Slots, the other Two Slots in the Middle are PCI. DO NOT FORCE YOUR CARD INTO A PCI SLOT.
PCI Slots are Really OLD By the way, I mean they are not as old as ISA Slots but still on a Z97 Chipset Motherboard.