Dear Sirs,
 
You just sent me a broken Mainboard for the 2nd time:
 
- After one year of normal operation my EVGA x790 Dark failed because of some issue with the RAM slot. (It would not boot with RAM in the left sockets.) Your support told me to replace CPU (Intel is great at RMA) and the RAM (I bought additional RAM for 400€) … nothing helped, because it’s actually an issue of the board!
- You sent me replacement which still had some issues with the RAM (It sometimes not boot with ram in socket 7-8.) and a broken internal USB 3.0.
- Now you sent me again a replacement, this time with a broken Network adapter (top one, bottom one is working). The RAM is working fine on this 3^rd board.
 
So I am just starting my 3^rd RMA. The board itself is already a step-up board from an x79 Classified which had big issues with USB 2.0.
 
I am about to receive my 5^th EVGA mainboard. Everytime I pay 7€ for postage and have to wait 1 week until I can rebuild my computer. Every time you just send me some used broken board with  different issues. WHY?
 
Please send me a NEW and fully WOKRING board in advance this time!
 
I am actually a huge fan - 3x EVGA680 GTX Classified, EVGA Backplate, EVGA SLI Bridge, EVGA SuperNOVA NEX 1500, EVGA CPU Cooler, EVGA Torq X10 Carbon – but you make me suffer a lot!

To assist you further please let me know if you reside in Europe/Asia/USA

Europe. My RMA is 533215000117. I already did the advance payment as I selected advance RMA this time.
 
Please send my a fully working board this time. Really! Please try your best.
Its not funny, actually it's very, very sad.
Do you think it's possible?
 
If its broken again I ll request a full refund this time and move to a different brand.
I now know from the advance payment, that it is 350€.

I now have very bad experience with support: They dont really read my emails and only sent me broken replacements.
(It was not once, but 2 times, ...)
 
So wish me luck for my third try!
 
P.S.: On the first replacement the internal USB 3.0 was broken. The guy on the support phone told me explicitly to check the forum for that issue.
 

niopio
Support told me to check my router.... what’s next, do you want to blame my coffee machine?
 
I already wrote them in advance, that windows only shows one network connector. Why do you blame the router? Do you actually read requests?

At least they didn't ask how many times did you reboot.
 
 
 

BF3PRO

MSim

niopio
Support told me to check my router.... what’s next, do you want to blame my coffee machine?
 
I already wrote them in advance, that windows only shows one network connector. Why do you blame the router? Do you actually read requests?

At least they didn't ask how many times did you reboot.
 
 
 

I doubt they actually said to check his router...

I wouldn't be shocked if they did ask the customer to do that.  The good news is they did the right after he posted about it.
 
 

Follow the thread here for how to update your BIOS as well as obtain the BIOS itself.  http://forums.evga.com/EVGA-X79-Dark-BIOS-211-Released-m2164100.aspx

EVGA Power Supplies are now most wanted now. 
But never mind you shouldn't get rid of X79 Classy if you get as gift. 
 

_Nite_
I won a X79 Classified in a evga contest a while ago, I didn't even bother to open it, and I had to actually trade it for something else I did need that was less valueable just to get rid of it since nobody wanted it due to the problems it has.
 
it was the only way evga could get rid of them was give them away in contests.
 
even my EVGA Z68 has a few problems, I won't be getting evga boards again. They have great video cards/power supplies but not motherboards.

Put a i7-4960X in that bad boy an Fold & Crunch Away.