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AnsweredCorsair Dominator Platinum 2400MHz fails Memtest v6.0 2 DIMMs but pass individually

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tiberiusisgame
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2015/03/02 10:16:05 (permalink)
I have run each stick individually in each of the 4 slots available to the Z97 using the uEFI boot loaded Memtest v6.0, which took around 6 hours per stick for a total of 48 hours of continuous testing. I did not enjoy it. I also tested each stick 1 time in slot 1 with Memtest 4.37 for comparison and had no errors after 20 hours of continuous testing for each.

All tests passed with zero errors individually, however the first test I ran with two sticks failed with a single error and the second test failed with 2 errors.

These are rated to run at 2400 MHz so I configured the motherboard to compensate, including 1.65v. I'm currently running the test with the default settings to see if this is the issue. If it is, is this a RAM issue or a mobo issue?
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Randoo1212
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Re: Corsair Dominator Platinum 2400MHz fails Memtest v6.0 2 DIMMs but pass individually 2015/03/02 14:59:43 (permalink)
are you in slots 1 and 3?  
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CptSpig
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Re: Corsair Dominator Platinum 2400MHz fails Memtest v6.0 2 DIMMs but pass individually 2015/03/02 20:20:53 (permalink) ☼ Best Answerby tiberiusisgame 2015/03/03 20:24:47
I am running G.Skill DDR3 2400 in slots 2and 4 bios set to XMP 1 no problems or error's.
post edited by CptSpig - 2015/03/02 20:23:42

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tiberiusisgame
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Re: Corsair Dominator Platinum 2400MHz fails Memtest v6.0 2 DIMMs but pass individually 2015/03/03 04:06:20 (permalink)
The test passed with default settings. So which is unstable at 2400MHz, the RAM or the motherboard? Has anyone experienced this? I'm running the test again just to be sure. I am in slots 2 and 4 for both of these tests.
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sahafiec
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Re: Corsair Dominator Platinum 2400MHz fails Memtest v6.0 2 DIMMs but pass individually 2015/03/03 05:07:11 (permalink)
do you get any issues except the memtest, in OS or games?

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Re: Corsair Dominator Platinum 2400MHz fails Memtest v6.0 2 DIMMs but pass individually 2015/03/03 05:28:55 (permalink)
That may point to a mem controller issue with your cpu then. You may want to test your cpu a little more in depthly and see what you get.

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tiberiusisgame
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Re: Corsair Dominator Platinum 2400MHz fails Memtest v6.0 2 DIMMs but pass individually 2015/03/03 07:01:36 (permalink)
I get no major errors in games except when I'm using texture mods and I can't prove that isn't related to the program itself. No Blue Screens either. I've changed he profile to XMP 1 per CptSpig and am re-running the Memtest. Maybe it's because I set the Memory configuration manually in the BIOS. Will post results after the 12 hours has elapsed. FWIW, this is brand new RAM from Corsair because the old RAM was showing massive errors that 'were' actual because each stick also failed individually.
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Re: Corsair Dominator Platinum 2400MHz fails Memtest v6.0 2 DIMMs but pass individually 2015/03/03 07:06:20 (permalink)
Wmmills may be correct. What cpu are you running? Sometimes you have to oc your cpu to stabilize, the system.




 
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sahafiec
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Re: Corsair Dominator Platinum 2400MHz fails Memtest v6.0 2 DIMMs but pass individually 2015/03/03 07:22:44 (permalink)
just trying to understand what brought you to do memtest at all.
usually it's a way for troubleshooting and clarifying issues.
post edited by sahafiec - 2015/03/03 07:26:06

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Re: Corsair Dominator Platinum 2400MHz fails Memtest v6.0 2 DIMMs but pass individually 2015/03/03 08:04:24 (permalink)
I would just RMA the ram sticks.

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tiberiusisgame
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Re: Corsair Dominator Platinum 2400MHz fails Memtest v6.0 2 DIMMs but pass individually 2015/03/03 08:29:29 (permalink)
I'm running an i7 4790k. I ran memtest on the first set of RAM because I was having checksum errors in Steam and would have to constantly download files. I then RMA'd the RAM, installed new RAM, checksums worked so I decided to memtest just to ensure this RAM was good at every address. That lead me to test the sticks individually in each slot and finally test them together.
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Re: Corsair Dominator Platinum 2400MHz fails Memtest v6.0 2 DIMMs but pass individually 2015/03/03 09:23:49 (permalink)
What is your total PC system: MB, PSU, GPU, Cooling CPU how & what TIM are you using? 
 
What are your temps: CPU and System?
 
Are you using an uninterruptible power supply (UPS)?  A good one not only provides constant power at a controlled voltage (stable) it also removes any "line noise".
 
I tend to use APC brand.
 
I have seen power supplies (PSU) and poor utility power issues at the outlet cause these issues.
 
Also check very carefully (powerful light & 3X magnifier if you have one) for any issues with the RAM slots: remove any debris with compressed air.

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tiberiusisgame
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Re: Corsair Dominator Platinum 2400MHz fails Memtest v6.0 2 DIMMs but pass individually 2015/03/03 10:48:40 (permalink)
This build is brand new so there isn't any debris in the memory slots but I can see how that would cause an error immediately on the memtest. Most of mine happened much later, during the 3rd or 4th stage. I do actually use the same UPS brand and my 80+ Platinum rated PSU is rated for twice the watts I'm drawing. Average idle temp for the processor is 30C. It's 'water cooled ' using a Nepton 240XL. I set the memory settings in the BIOS manually and I really think that might have been the problem. I'll know once the test, which is currently running, completes. I think my full spec is in my profile.
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Re: Corsair Dominator Platinum 2400MHz fails Memtest v6.0 2 DIMMs but pass individually 2015/03/03 11:35:49 (permalink) ☄ Helpfulby tiberiusisgame 2015/03/03 20:26:07
tiberiusisgame
This build is brand new so there isn't any debris in the memory slots but I can see how that would cause an error immediately on the memtest. Most of mine happened much later, during the 3rd or 4th stage. I do actually use the same UPS brand and my 80+ Platinum rated PSU is rated for twice the watts I'm drawing. Average idle temp for the processor is 30C. It's 'water cooled ' using a Nepton 240XL. I set the memory settings in the BIOS manually and I really think that might have been the problem. I'll know once the test, which is currently running, completes. I think my full spec is in my profile.



Nice system,
OK, just wanted to get the foundation laid; not knowing your background and you are a new EVGA member. 
 
The possibilities are basically one of three or a combination of the three: 1- Hardware, 2- stable circuits/ electric or 3-Thermal induced issues
 
I always check the power delivered 12V, 5V, 3.3V, CPU, DRAM etc. to make sure it is in allowable range (even if using new parts) and STABLE.
 
I like to use CPUID HWMonitor along with CPUID & Spency   (all are FREE versions)  You should not guess - use a utility or actual readings if you have the equipment and expertise
          http://www.cpuid.com/softwares/hwmonitor.html
          http://www.cpuid.com/softwares/cpu-z.html
          http://www.piriform.com/speccy
 
 
What MB are you using? 
Open or sealed PC case (vents or solid for quiet operation)
Are you running SLI or Crossfire? 
 
Fans - position /placement and RPM **** since your CPU is underwater - How are you cooling MB and RAM?
 
I have had some MB give me strange issues with RAM. 
 
Never hurts to re-seat the power connectors on MB & PSU if modular; you would not be the first to get a poor connector so really examine them carefully for proper crimp/ wire contact & tight fit of pin into socket.
 
My experience went like this: *** Clear the BIOS***First -BIOS version and possible updates from vendor for RAM stability issues? (some MB REQUIRE you to clear the BIOS before EACH change - read the manual /website of Mfg.)

1)  Install RAM - then set BIOS to Automatic and boot system - then shut down PC.  Reboot to confirm Bios setting took (always following ESD standards, removing power plug and letting PSU capacitors power down)
2)  Boot back into BIOS, select XMP - then shut down and reboot to confirm system runs.
3)  Boot back into BIOS set RAM settings & CPU settings to custom - shut down & reboot to confirm system runs
 
Why it did not work first time, just setting up the RAM I do not know.  However stepping through did get the result desired.
 
I have also using 10X loop seen some iffy solder joints on RAM & MB that acted funky & hardware was replace & issue resolved.
 
Let us know about the voltage, temperature & fan RPM readings from the above mentioned utilities: idle, casual load and while using the system like a bench marking software.
 
Give details about the system being tested: include version of MB & BIOS - more is better
 
 
post edited by Cool GTX - 2015/03/03 15:51:01

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Re: Corsair Dominator Platinum 2400MHz fails Memtest v6.0 2 DIMMs but pass individually 2015/03/03 16:46:56 (permalink)
Thank you all for your input on this issue. After 2 complete memory tests, one of which was on the default 1600 MHz and the latest using the XMP 1 configuration for the EVGA Z97 FTW, neither had errors and I'm now generally confident that this was a misconfiguration issue.
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Re: Corsair Dominator Platinum 2400MHz fails Memtest v6.0 2 DIMMs but pass individually 2015/03/03 18:44:03 (permalink)
Glad to hear you got it to work and it is stable.
 
Happy to help fellow EVGA form members.

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Re: Corsair Dominator Platinum 2400MHz fails Memtest v6.0 2 DIMMs but pass individually 2015/03/03 21:24:10 (permalink)
Thanks, I am glad I could help!




 
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Re: Corsair Dominator Platinum 2400MHz fails Memtest v6.0 2 DIMMs but pass individually 2015/03/04 07:16:47 (permalink)
I have found the a Bent CPU Pin or Two can also cause this.

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tiberiusisgame
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Re: Corsair Dominator Platinum 2400MHz fails Memtest v6.0 2 DIMMs but pass individually 2015/03/04 07:58:15 (permalink)
bcavnaugh
I have found the a Bent CPU Pin or Two can also cause this.


Although I do appreciate the input, these chips don't have pins anymore. The motherboard does, in a way, but the chip doesn't sit right if they're bent so it's much more difficult to mess up. Also, you'd have to bend exactly the right pin related to the memory channel and this wouldn't exhibit erratic behavior but rather consistent results for a specific or all memory channels. The system likely would not boot into the OS or would Blue Screen.
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Re: Corsair Dominator Platinum 2400MHz fails Memtest v6.0 2 DIMMs but pass individually 2015/03/04 08:14:04 (permalink)
tiberiusisgame
bcavnaugh
I have found the a Bent CPU Pin or Two can also cause this.


Although I do appreciate the input, these chips don't have pins anymore. The motherboard does, in a way, but the chip doesn't sit right if they're bent so it's much more difficult to mess up. Also, you'd have to bend exactly the right pin related to the memory channel and this wouldn't exhibit erratic behavior but rather consistent results for a specific or all memory channels. The system likely would not boot into the OS or would Blue Screen.

The CPU Pins are located under the CPU On the Motherboard or CPU Socket Pins or Forks or what ever you would like to call them.
Intel no longer has Pins on the CPU, AMD Still dose.
 

 
Any dump files in this folder? C:\Windows\LiveKernelReports\WATCHDOG
post edited by bcavnaugh - 2015/03/04 08:27:13

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