warbringerjc
New Member
- Total Posts : 21
- Reward points : 0
- Joined: 2015/02/13 04:34:17
- Status: offline
- Ribbons : 0
Hello,
I just recently purchased a new GTX 980 FTW and I am experiencing intermittent Nvidia driver crashes. It seems to happen only during the most graphically intensive games (Far Cry 4, Crysis 3). I have searched tons of forums and it seems to point to going into the registry and changing the TDR settings, but I am still experiencing the problem. Here are some of the troubleshooting steps I have taken:
--Clean install of the Nvidia Drivers (Nvidia Driver 347.52)
--Swapped out RAM
--Changed TDR to 0
--Clean installation of Windows 8.1 64bit
--Set Nvidia software settings to vsync on
--Changed PhsyX settings to CPU
--Updated motherboard BIOS to the latest version
I'm not sure, outside of RMA, what else I should do. Should I go back to an earlier NVIDIA driver version? Should I mess with the voltage via EVGA Precision X? Any suggestion would be appreciated. Below are my computer specs:
--Intel Core i7 CPU 4770k (Stock speeds)
--8GB G. Skill Ares (Stock speeds)
--Gigabyte G.1 Sniper Z87 motherboard
--Crucial 512 SSD
--Corsair 850w PSU
|
HeavyHemi
Insert Custom Title Here
- Total Posts : 15665
- Reward points : 0
- Joined: 2008/11/28 20:31:42
- Location: Western Washington
- Status: offline
- Ribbons : 135
Re: GTX 980 FTW "Display driver nvlddmkm stopped responding and has successfully recovered
2015/02/28 17:16:37
(permalink)
warbringerjc
Hello,
I just recently purchased a new GTX 980 FTW and I am experiencing intermittent Nvidia driver crashes. It seems to happen only during the most graphically intensive games (Far Cry 4, Crysis 3). I have searched tons of forums and it seems to point to going into the registry and changing the TDR settings, but I am still experiencing the problem. Here are some of the troubleshooting steps I have taken:
--Clean install of the Nvidia Drivers (Nvidia Driver 347.52)
--Swapped out RAM
--Changed TDR to 0
--Clean installation of Windows 8.1 64bit
--Set Nvidia software settings to vsync on
--Changed PhsyX settings to CPU
--Updated motherboard BIOS to the latest version
I'm not sure, outside of RMA, what else I should do. Should I go back to an earlier NVIDIA driver version? Should I mess with the voltage via EVGA Precision X? Any suggestion would be appreciated. Below are my computer specs:
--Intel Core i7 CPU 4770k (Stock speeds)
--8GB G. Skill Ares (Stock speeds)
--Gigabyte G.1 Sniper Z87 motherboard
--Crucial 512 SSD
--Corsair 850w PSU
Hello and welcome to the forum. You can try reducing the clocks first the GPU core, then the GPU memory using Precision to see if that reduces or eliminates the crashing. A -200 or -300 mhz offset should be sufficient to see if that makes any difference. If it does, the GPU is likely defective and you need to RMA the GPU.
EVGA X99 FTWK / i7 6850K @ 4.5ghz / RTX 3080Ti FTW Ultra / 32GB Corsair LPX 3600mhz / Samsung 850Pro 256GB / Be Quiet BN516 Straight Power 12-1000w 80 Plus Platinum / Window 10 Pro
|
warbringerjc
New Member
- Total Posts : 21
- Reward points : 0
- Joined: 2015/02/13 04:34:17
- Status: offline
- Ribbons : 0
Re: GTX 980 FTW "Display driver nvlddmkm stopped responding and has successfully recovered
2015/02/28 17:17:56
(permalink)
I'll give that a try. Thanks.
|
warbringerjc
New Member
- Total Posts : 21
- Reward points : 0
- Joined: 2015/02/13 04:34:17
- Status: offline
- Ribbons : 0
Re: GTX 980 FTW "Display driver nvlddmkm stopped responding and has successfully recovered
2015/02/28 17:35:48
(permalink)
I just played around and caused some havoc in Far Cry 4 and it didnt crash so far. I'll try Star Wars the Old Republic next since it seemed it crashed on that game a lot. I will update after I experiment with that game more.
|
chrisdglong
CLASSIFIED ULTRA Member
- Total Posts : 7220
- Reward points : 0
- Joined: 2008/11/08 15:21:25
- Status: offline
- Ribbons : 7
Re: GTX 980 FTW "Display driver nvlddmkm stopped responding and has successfully recovered
2015/02/28 18:00:24
(permalink)
Use EVGA's OC Scanner and check for artifacts. Put it on a setting that really pushes the GPU, memory and power of the card.
|
warbringerjc
New Member
- Total Posts : 21
- Reward points : 0
- Joined: 2015/02/13 04:34:17
- Status: offline
- Ribbons : 0
Re: GTX 980 FTW "Display driver nvlddmkm stopped responding and has successfully recovered
2015/02/28 19:07:33
(permalink)
How long should I run the test for?
|
BulletWound
Superclocked Member
- Total Posts : 198
- Reward points : 0
- Joined: 2015/02/05 04:59:12
- Status: offline
- Ribbons : 0
Re: GTX 980 FTW "Display driver nvlddmkm stopped responding and has successfully recovered
2015/02/28 19:15:06
(permalink)
30 mins should be good, you can also use Valley Benchmark to stress test your GPU!
i7-3770K | Gigabyte GA-Z77X-UD5H | Crucial Ballistix Sport 16GB DDR3 1600Mhz | Samsung 840 Pro Series 256GB | EVGA Geforce GTX 980 SC ACX 2.0 | EVGA SuperNOVA 850 G2 | Corsair Obsidian Series 450D
|
warbringerjc
New Member
- Total Posts : 21
- Reward points : 0
- Joined: 2015/02/13 04:34:17
- Status: offline
- Ribbons : 0
Re: GTX 980 FTW "Display driver nvlddmkm stopped responding and has successfully recovered
2015/02/28 19:54:33
(permalink)
I ran the test for about 45 minutes and no artifacts were detected. I did notice, however, that the loads were bouncing between 0% and 40% constantly, but I am not sure if that is just part of the test. Also, I tested out Old Republic for a while and there seems to be no errors so far with the GPU clock reduced (-266MHz) and the Memory Clock reduced (-248Mhz). I will test some more tomorrow and update this post.
|
warbringerjc
New Member
- Total Posts : 21
- Reward points : 0
- Joined: 2015/02/13 04:34:17
- Status: offline
- Ribbons : 0
Re: GTX 980 FTW "Display driver nvlddmkm stopped responding and has successfully recovered
2015/03/01 06:11:15
(permalink)
I spent the better half of last night and partially this morning on both Old Republic and Far Cry 4 with the reduced GPU and memory clock speeds, and I did not encounter a single driver crash. I will be RMA'ing the card. Thank you all for your assistance.
|
chrisdglong
CLASSIFIED ULTRA Member
- Total Posts : 7220
- Reward points : 0
- Joined: 2008/11/08 15:21:25
- Status: offline
- Ribbons : 7
Re: GTX 980 FTW "Display driver nvlddmkm stopped responding and has successfully recovered
2015/03/01 08:33:34
(permalink)
warbringerjc
I ran the test for about 45 minutes and no artifacts were detected. I did notice, however, that the loads were bouncing between 0% and 40% constantly, but I am not sure if that is just part of the test. Also, I tested out Old Republic for a while and there seems to be no errors so far with the GPU clock reduced (-266MHz) and the Memory Clock reduced (-248Mhz). I will test some more tomorrow and update this post.
The settings were not correct. If you set it up correct, the GPU usage will be constantly 99%.
|
warbringerjc
New Member
- Total Posts : 21
- Reward points : 0
- Joined: 2015/02/13 04:34:17
- Status: offline
- Ribbons : 0
Re: GTX 980 FTW "Display driver nvlddmkm stopped responding and has successfully recovered
2015/03/01 08:37:18
(permalink)
You're probably right. Still, the card went without incident for well over four hours of continous play at reduced clock speeds. I am going to get the card replaced. Thank you for your assistance though.
|
chrisdglong
CLASSIFIED ULTRA Member
- Total Posts : 7220
- Reward points : 0
- Joined: 2008/11/08 15:21:25
- Status: offline
- Ribbons : 7
Re: GTX 980 FTW "Display driver nvlddmkm stopped responding and has successfully recovered
2015/03/01 09:36:56
(permalink)
warbringerjc
You're probably right. Still, the card went without incident for well over four hours of continous play at reduced clock speeds. I am going to get the card replaced. Thank you for your assistance though.
My guess, is that with a proper stress in OC Scanner, the card would show artifacts.
|
LatexPlague
New Member
- Total Posts : 28
- Reward points : 0
- Joined: 2015/02/24 14:39:18
- Status: offline
- Ribbons : 0
Re: GTX 980 FTW "Display driver nvlddmkm stopped responding and has successfully recovered
2015/03/01 09:47:22
(permalink)
Suprise suprise lol, my card is doing exactly the same and Dun dun duuuuur its a gtx 980 ftw, i dont reckon its just defective i would'ent be supprised if the whole line is unstable, it started to do it to me just with guild wars 2 and then started to do it with other games and exactly the same it dident do it when i turned the clocks down, mines going back tommorow, any ideas on a more stable 980 ?
|
Vlada011
Omnipotent Enthusiast
- Total Posts : 10257
- Reward points : 0
- Joined: 2012/03/25 00:14:05
- Location: Belgrade-Serbia
- Status: offline
- Ribbons : 11
Re: GTX 980 FTW "Display driver nvlddmkm stopped responding and has successfully recovered
2015/03/01 10:08:59
(permalink)
All GTX980 should be stable. She is not defective, defective card is broken and is not fault of company. That chip is in improper class and that's EVGAs fault. She deserve RMA not because fault card, because she can't reach advertised speed. She could be nice reference card maybe, but sometimes companies want to earn more on chip and put him in more expensive model even if can't work there and than poor customers who pay sometimes 200$ more than reference only to avoid tweaking and overclocking need to do same only to make own card slower and on that way manufacturers only push customers from self. Because their happiness soon become nightmare and whole series is lost for them.
post edited by Vlada011 - 2015/03/01 10:12:25
|
chrisdglong
CLASSIFIED ULTRA Member
- Total Posts : 7220
- Reward points : 0
- Joined: 2008/11/08 15:21:25
- Status: offline
- Ribbons : 7
Re: GTX 980 FTW "Display driver nvlddmkm stopped responding and has successfully recovered
2015/03/01 11:51:58
(permalink)
Vlada011
All GTX980 should be stable. She is not defective, defective card is broken and is not fault of company.
That chip is in improper class and that's EVGAs fault. She deserve RMA not because fault card, because she can't reach advertised speed. She could be nice reference card maybe, but sometimes companies want to earn more on chip and put him in more expensive model even if can't work there and than poor customers who pay sometimes 200$ more than reference only to avoid tweaking and overclocking need to do same only to make own card slower and on that way manufacturers only push customers from self.
Because their happiness soon become nightmare and whole series is lost for them.
What are you talking about, there is what two examples of cards not running stable at the advertised speed in this thread. There are how many out there running perfectly stable? RMA is for when you just happen to get a faulty card, that is why EVGA has excellent warranties and customer service. EVGA stands behind their products... Can't say the same for other companies.
|
Vlada011
Omnipotent Enthusiast
- Total Posts : 10257
- Reward points : 0
- Joined: 2012/03/25 00:14:05
- Location: Belgrade-Serbia
- Status: offline
- Ribbons : 11
Re: GTX 980 FTW "Display driver nvlddmkm stopped responding and has successfully recovered
2015/03/01 14:10:55
(permalink)
I understand you, but I tell him if graphic card is not stable but work downclock that's not fault card. She deserve to be RMA because chip is in wrong group of cards. In this case chip is good, only not for that class. And that's not bad luck or bad soldering or broken memory, simply wrong BIOS in not so good chips, only better testing and more times for testing. And he ask for some 100% stable 980 model, I tell him all models should be stable, no some specific model with known problems for bigger number of people.
post edited by Vlada011 - 2015/03/01 14:22:44
|
LatexPlague
New Member
- Total Posts : 28
- Reward points : 0
- Joined: 2015/02/24 14:39:18
- Status: offline
- Ribbons : 0
Re: GTX 980 FTW "Display driver nvlddmkm stopped responding and has successfully recovered
2015/03/01 14:40:57
(permalink)
I appreciate that Evga is the best company for Gpu's, always has been and always will be, since i started using their cards ive never gone back, my next will also be an evga it has'ent put me off, just got an unlucky draw on this one the same as this guy.
|
chrisdglong
CLASSIFIED ULTRA Member
- Total Posts : 7220
- Reward points : 0
- Joined: 2008/11/08 15:21:25
- Status: offline
- Ribbons : 7
Re: GTX 980 FTW "Display driver nvlddmkm stopped responding and has successfully recovered
2015/03/01 14:56:42
(permalink)
Vlada011
I understand you, but I tell him if graphic card is not stable but work downclock that's not fault card.
She deserve to be RMA because chip is in wrong group of cards. In this case chip is good, only not for that class.
And that's not bad luck or bad soldering or broken memory, simply wrong BIOS in not so good chips,
only better testing and more times for testing.
And he ask for some 100% stable 980 model, I tell him all models should be stable,
no some specific model with known problems for bigger number of people.
Yeah, luck of the draw. There is ALWAYS going to defective products shipped. There is no real zero defect manufacturing. You are correct that the card might be fine branded as a vanilla card, but it is defective sold as a FTW card. Maybe, EVGA will take the card, make some tweaks and send it out as a replacement for someone else's RMA. Maybe the card just needs more voltage to get it going, which would lower the ASIC quality, but the card would at least run at the advertised speeds.
|
warbringerjc
New Member
- Total Posts : 21
- Reward points : 0
- Joined: 2015/02/13 04:34:17
- Status: offline
- Ribbons : 0
Re: GTX 980 FTW "Display driver nvlddmkm stopped responding and has successfully recovered
2015/03/10 12:12:51
(permalink)
UPDATE: Today I will be receiving my new EVGA GTX 980 FTW card. Hopefully it does not have any issues. In the meantime, I have been using two EVGA GTX 760's (one of them is SC) and did not once encounter this issue. I'll update this post again if there is any issues with the new card or not.
|
bcavnaugh
The Crunchinator
- Total Posts : 38977
- Reward points : 0
- Joined: 2012/09/18 17:31:18
- Location: USA Affiliate E5L3CTGE12 Associate 9E88QK5L7811G3H
- Status: offline
- Ribbons : 282
Re: GTX 980 FTW "Display driver nvlddmkm stopped responding and has successfully recovered
2015/03/10 13:04:06
(permalink)
I would then make sure you have a Clean Driver Install. I would remove the current installed Drivers and allow the OS to switch over to the Standard VGA Driver before you remove them old GTX 760 Cards and also remove EVGA Precision X and do not save any profiles. Then install your New GTX 980 Card.
|
warbringerjc
New Member
- Total Posts : 21
- Reward points : 0
- Joined: 2015/02/13 04:34:17
- Status: offline
- Ribbons : 0
Re: GTX 980 FTW "Display driver nvlddmkm stopped responding and has successfully recovered
2015/03/10 14:12:57
(permalink)
Guess what, it happened again while I was playing Far Cry 4. Brand new FTW. I followed the steps above and this still happened. Anything else I can do to help out with this issue?
|
Sajin
EVGA Forum Moderator
- Total Posts : 49168
- Reward points : 0
- Joined: 2010/06/07 21:11:51
- Location: Texas, USA.
- Status: online
- Ribbons : 199
Re: GTX 980 FTW "Display driver nvlddmkm stopped responding and has successfully recovered
2015/03/10 14:44:41
(permalink)
warbringerjc
--Changed TDR to 0
Which registry key did you change to zero?
|
warbringerjc
New Member
- Total Posts : 21
- Reward points : 0
- Joined: 2015/02/13 04:34:17
- Status: offline
- Ribbons : 0
Re: GTX 980 FTW "Display driver nvlddmkm stopped responding and has successfully recovered
2015/03/10 14:59:28
(permalink)
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\GraphicsDrivers is the changed one.
So I went into Nvidia's settings and changed the power management mode from Adaptive to Prefer Maximum Performance mode and I did not get a crash after playing Far Cry 4 for about 30 minutes. What I am going to do next is download OCSanner and run that for about a half hour to an hour and see if something pops up. I will update afterwards.
|
Squall_Rinoa86
FTW Member
- Total Posts : 1735
- Reward points : 0
- Joined: 2010/07/26 14:09:48
- Location: The Empire State -> Hyde Park
- Status: offline
- Ribbons : 5
Re: GTX 980 FTW "Display driver nvlddmkm stopped responding and has successfully recovered
2015/03/10 15:04:38
(permalink)
I had that earlier with the 347.71 when I was looking to see how far I can push my 970 without upping voltage.. Not to much.. lol 25mhz additional before needing more voltage however yes run it on max performance would be a good idea. Adaptive tends to cause issues imo.
   PSU: EVGA SuperNOVA 1300 G2 My Affiliate Code: AN1FW0VMG6
|
bcavnaugh
The Crunchinator
- Total Posts : 38977
- Reward points : 0
- Joined: 2012/09/18 17:31:18
- Location: USA Affiliate E5L3CTGE12 Associate 9E88QK5L7811G3H
- Status: offline
- Ribbons : 282
Re: GTX 980 FTW "Display driver nvlddmkm stopped responding and has successfully recovered
2015/03/10 15:10:59
(permalink)
warbringerjc
Guess what, it happened again while I was playing Far Cry 4. Brand new FTW. I followed the steps above and this still happened. Anything else I can do to help out with this issue?
This tells me then it is not the Graphics Card but a poor Driver. And what Key did you change here: HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\GraphicsDrivers If the change was made while under the old card you should check to see if it is still their with your change.
post edited by bcavnaugh - 2015/03/10 15:13:37
|
warbringerjc
New Member
- Total Posts : 21
- Reward points : 0
- Joined: 2015/02/13 04:34:17
- Status: offline
- Ribbons : 0
Re: GTX 980 FTW "Display driver nvlddmkm stopped responding and has successfully recovered
2015/03/10 15:59:33
(permalink)
The key I changed at that regedit is TdrDelay. It is still currently set to zero. I ran Furmark for a little over a half hour and no artifacts were detected. I also forgot to mention above that I uninstalled all the Nvidia programs and I am just running on the bare driver (347.52).
|
Sajin
EVGA Forum Moderator
- Total Posts : 49168
- Reward points : 0
- Joined: 2010/06/07 21:11:51
- Location: Texas, USA.
- Status: online
- Ribbons : 199
Re: GTX 980 FTW "Display driver nvlddmkm stopped responding and has successfully recovered
2015/03/10 16:09:04
(permalink)
warbringerjc
The key I changed at that regedit is TdrDelay. It is still currently set to zero. I ran Furmark for a little over a half hour and no artifacts were detected. I also forgot to mention above that I uninstalled all the Nvidia programs and I am just running on the bare driver (347.52).
TdrDelay shouldn't be set to 0, it should be set to a higher number then 2, 10 is recommend to those having issues with TDR's. If you're looking to disable TDR you should add TdrLevel to the registry in the same location as TdrDelay and set it to 0. You will need to hard reset the machine if your GPU becomes unresponsive with TDR disabled.
|
warbringerjc
New Member
- Total Posts : 21
- Reward points : 0
- Joined: 2015/02/13 04:34:17
- Status: offline
- Ribbons : 0
Re: GTX 980 FTW "Display driver nvlddmkm stopped responding and has successfully recovered
2015/03/10 16:45:44
(permalink)
Thank you for that input. I will change the value to 10. Other than that, I have been running Warcraft, Far Cry 4 and Crysis 3 and I have not had another driver crash. I'll update again with additional information after more testing.
|
bcavnaugh
The Crunchinator
- Total Posts : 38977
- Reward points : 0
- Joined: 2012/09/18 17:31:18
- Location: USA Affiliate E5L3CTGE12 Associate 9E88QK5L7811G3H
- Status: offline
- Ribbons : 282
Re: GTX 980 FTW "Display driver nvlddmkm stopped responding and has successfully recovered
2015/03/10 16:54:38
(permalink)
Sajin
warbringerjc
The key I changed at that regedit is TdrDelay. It is still currently set to zero. I ran Furmark for a little over a half hour and no artifacts were detected. I also forgot to mention above that I uninstalled all the Nvidia programs and I am just running on the bare driver (347.52).
TdrDelay shouldn't be set to 0, it should be set to a higher number then 2, 10 is recommend to those having issues with TDR's. If you're looking to disable TDR you should add TdrLevel to the registry in the same location as TdrDelay and set it to 0. You will need to hard reset the machine if your GPU becomes unresponsive with TDR disabled.
Is this Key in Windows 8.x Only or did you have to add the key and what type of Key is it?
|
warbringerjc
New Member
- Total Posts : 21
- Reward points : 0
- Joined: 2015/02/13 04:34:17
- Status: offline
- Ribbons : 0
Re: GTX 980 FTW "Display driver nvlddmkm stopped responding and has successfully recovered
2015/03/10 17:00:56
(permalink)
I know both Windows 7 and Windows 8.1 have this registry key. From the instructions I followed, the key is added. Here are the instructions I followed:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\GraphicsDrivers
On the Edit menu, click New, and then select the following registry value from the drop-down menu specific to your version of Windows (32 bit, or 64 bit):
For 32 bit Windows
Select DWORD (32-bit) value.
Type TdrDelay as the Name and click Enter.
Double-click TdrDelay and add 8 for the Value data and click OK.
For 64 bit Windows
Select QWORD (64-bit) value.
Type TdrDelay as the Name and click Enter.
Double-click TdrDelay and add 8 for the Value data and clickOK.
Close the registry editor and then restart your computer for the changes to take affect.
Also, I read somewhere changing it to 0 would somehow bypass this, but that turned out not to be the case. I currently have it set to 10 as the poster above suggested.
|