Zegahertz
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Hi I need to RMA 3 gtx titan blacks Super Clocked.I have already registered them in via s/n but am stuck how to proceed further.
I did recall a live chat option but am unable to retrieve it.
Please help.
asus r v e 5960x crucial 4x 4gb ddr4 3x titan b sc ssd enermax revo 1500watt
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20219348762341
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Re: RMA HELP 3X TITAN BLACK SC
2015/02/28 08:12:16
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Zegahertz
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Re: RMA HELP 3X TITAN BLACK SC
2015/02/28 08:14:04
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asus r v e 5960x crucial 4x 4gb ddr4 3x titan b sc ssd enermax revo 1500watt
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HeavyHemi
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Re: RMA HELP 3X TITAN BLACK SC
2015/02/28 08:21:10
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rjohnson11
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Re: RMA HELP 3X TITAN BLACK SC
2015/02/28 08:30:55
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That's correct info. However I really am going to disbelieve three of those cards are defect.
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Zegahertz
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Re: RMA HELP 3X TITAN BLACK SC
2015/02/28 08:33:46
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Something exploded i believe the psu that I replaced btw. Motherboard replaced 3 graphic cards gone 2 high end ssd's and an optical drive all gone.
cpu ram still ok.
asus r v e 5960x crucial 4x 4gb ddr4 3x titan b sc ssd enermax revo 1500watt
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20219348762341
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Re: RMA HELP 3X TITAN BLACK SC
2015/02/28 12:00:07
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However I really am going to disbelieve three of those cards are defect Yap  
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Shiny49
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Re: RMA HELP 3X TITAN BLACK SC
2015/03/01 05:29:34
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Zegahertz
Something exploded i believe the psu that I replaced btw. Motherboard replaced 3 graphic cards gone 2 high end ssd's and an optical drive all gone.
cpu ram still ok.
I guess that's not EVGA's fault that you used a crappy PSU...
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rjohnson11
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Re: RMA HELP 3X TITAN BLACK SC
2015/03/01 05:37:58
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EVGA can determine if the items are indeed covered by warranty or not because of the damage. So it's best to contact them and let them make that decision. Who manufactured the PSU that caused this?
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Vlada011
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Re: RMA HELP 3X TITAN BLACK SC
2015/03/01 05:45:07
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When I replace PSU, and that happen and when I get 1200 P2, always I first Installed my backup graphic card and disable as more components is possible for first starting. EVGA should look PSU and graphic card but if PSU explode not because some of EVGA hardware than manufacturer of PSU should cover loss not only graphic card, all hardware burned buy his PSU. CORSAIR replaced few times components because of that after very detail investigation and some of them not because it was customers fault not fault of PSU manufacturer.
post edited by Vlada011 - 2015/03/01 05:47:52
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WarGasimXDi
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Re: RMA HELP 3X TITAN BLACK SC
2015/03/01 06:08:57
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Shiny49
Zegahertz
Something exploded i believe the psu that I replaced btw. Motherboard replaced 3 graphic cards gone 2 high end ssd's and an optical drive all gone.
cpu ram still ok.
I guess that's not EVGA's fault that you used a crappy PSU...
Hey there is no need for that kind of attitude around here. How do do you know it was some crappy PSU?
I7-6700k | MSI Gaming 7 motherboard | Corsair Dominator Platinum 3400mhz 8GB | 530 cherry SSD 128gb - Win 10 64bit OS | 2 x 500GB raid | Samsung 850 EVO PRO | MSI GTX 980ti | EVGA 850 P2 | Corsair Air 540 case | Corsair H105 liquid cooler http://www.heatware.com/eval.php?id=86108 Need a place to relax? Need a place to hangout and enjoy gaming the way it was meant to be? Come join
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Zegahertz
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Re: RMA HELP 3X TITAN BLACK SC
2015/03/01 07:22:00
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TBH i dont know what caused the issue of the cards, they could of just died by standard reasons.
asus r v e 5960x crucial 4x 4gb ddr4 3x titan b sc ssd enermax revo 1500watt
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Zegahertz
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Re: RMA HELP 3X TITAN BLACK SC
2015/03/01 07:25:16
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Shiny49
Zegahertz
Something exploded i believe the psu that I replaced btw. Motherboard replaced 3 graphic cards gone 2 high end ssd's and an optical drive all gone.
cpu ram still ok.
I guess that's not EVGA's fault that you used a crappy PSU...
Actually I used a corsair 1500i and is still working now believe it or not so I doubt that was the problem. But you probably have a better psu right?
asus r v e 5960x crucial 4x 4gb ddr4 3x titan b sc ssd enermax revo 1500watt
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Vlada011
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Re: RMA HELP 3X TITAN BLACK SC
2015/03/01 08:45:29
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We must be fair here, guys say he just lost 3000-4000e. It's not easy to him.
I can dream only about that money, same as many people here.
But something cause that. What you turn computer and something exploded...?
Where? Did you see any damages? Did you felt some smell on burned electronic.
Reason only could be motherboard or PSU, some protection failed maybe or something happen on motherboard...
10 things could cause that...
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Zegahertz
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Re: RMA HELP 3X TITAN BLACK SC
2015/03/01 08:51:49
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To be honest I don't know could just be the graphic cards themselves for whatever reason).
asus r v e 5960x crucial 4x 4gb ddr4 3x titan b sc ssd enermax revo 1500watt
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Vlada011
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Re: RMA HELP 3X TITAN BLACK SC
2015/03/01 08:54:49
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Zegahertz
To be honest I don't know could just be the graphic cards themselves for whatever reason).
No, 3 graphic cards can't die without some other source who deliver power to them, over PCI-E slots or PCI-E power connectors. One can die just like that, but 3 in same time no. And any explosion have at least some trails of physical damage except if you hear over speakers. Deep inside PSU, on motherboards, on graphic cards PCB... Mostly inside PSU.
post edited by Vlada011 - 2015/03/01 08:57:32
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Shiny49
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Re: RMA HELP 3X TITAN BLACK SC
2015/03/01 09:09:30
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Zegahertz
Shiny49
Zegahertz
Something exploded i believe the psu that I replaced btw. Motherboard replaced 3 graphic cards gone 2 high end ssd's and an optical drive all gone.
cpu ram still ok.
I guess that's not EVGA's fault that you used a crappy PSU...
Actually I used a corsair 1500i and is still working now believe it or not so I doubt that was the problem.
But you probably have a better psu right?
Sorry, I might was a bit prejudiced. I saw it so many times where people got graphic cards for Quad-SLI for 4.000 buck and used 1500 watts psu for 15 bucks.
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Vlada011
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Re: RMA HELP 3X TITAN BLACK SC
2015/03/01 09:44:15
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Wait he replaced PSU, what you have before and after replace? Did you connect everything OK. My god, I could only imagine... if I replace with PSU and new one burn me graphics same caliber as Titan Black Superclocked... Titan Black Superclocked Jesus... Not Titans, to burn me one Titan I don't know... I only know I would not be able to talk about that or report first 2-3 days because anger... I would probably sit on edge of 10 floors building drinking Jack Daniels and smoking Marlboro one cigarette after other 48h. 
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EddieH
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Re: RMA HELP 3X TITAN BLACK SC
2015/03/01 23:36:48
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Zegahertz
Hi I need to RMA 3 gtx titan blacks Super Clocked.I have already registered them in via s/n but am stuck how to proceed further.
I did recall a live chat option but am unable to retrieve it.
Please help.
Hello Zegahertz, Sorry to hear about the troubles you are having with your graphics cards. I would suggest trying to test each graphics card in the system individually to see if they work by themselves. Also, you may want to try installing the cards in a different PCIE slot, or if possible in another system all together. At time when running a multiple card or SLI setup, the issue may only be one of the cards causing the system not to function correctly. If you do need further assistance, I would encourage you to contact our Technical Support team via phone:+49.89.189.049.11 or via email: supportEU@evga.com
post edited by EVGATech_JamesL - 2015/03/02 08:41:41
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