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Evga Supernova NEX650G buzzing sound

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DJDBgr
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2015/02/20 11:38:01 (permalink)
Hello. I have an Evga Supernova NEX650G Gold Power Supply 650W which i bought here in Greece during the previous summer. During the past weeks, the PSU started making a buzzing electric sound. It's not very loud, but you are able to hear it, especially if you are near the PC/PSU.
 
I checked for loose connections, tried the computer on another socket, with and without a UPS, nothing helped. According to the BIOS, the PSU is giving the correct voltages and there has been no malfunctions. But is this sound normal?
 
This is my configuration:
 
CRUCIAL BLS2CP4G3D1609DS1S00 BALLISTIX SPORT 8GB (2X4GB) DDR3 PC3-12800 1600MHZ DUAL CHANNEL KIT
ASROCK Z97 EXTREME4 RETAIL
COOLERMASTER RR-212E-16PK-R1 HYPER 212 EVO
INTEL 520 SERIES SSDSC2CW120A310 120GB SSD 2.5'' SATA 3 BROWN BOX
ASUS GTX770-DC2OC-2GD5 2GB GDDR5 PCI-E RETAIL
INTEL CORE I5-4690K 3.50GHZ LGA1150 - BOX
FRACTAL DESIGN DEFINE R4 BLACK PEARL
WESTERN DIGITAL WD10EZEX 1TB CAVIAR BLUE SATA3
LG GH24NSB0 SUPER MULTI DVD-REWRITER SATA BLACK
EVGA SUPERNOVA NEX650G GOLD POWER SUPPLY 650W
 
Since i'm from Greece, can i request for a replacement unit directly through Evga? The retailer, who checked the PSU some months back (when it was making a similar noise that turned out to be a bad cord) didn't found any problem with the PSU or my PC (and charged me 15 euros just for checking...).
 
EDIT: The buzzing is constant, independent from load, when the computer is on. Also, it doesn't seem to be fan-related.
EDIT2: Just found this vid.me/qB2. The constant buzzing is similar (if not the same) to the constant buzz i can hear in this video. Is this harmful for my PC?
EDIT3: And here is the noise that my PSU is making (starting at 00:09): vid.me/Sqke
post edited by DJDBgr - 2015/02/20 13:56:58
#1

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    misiak
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    Re: Evga Supernova NEX650G buzzing sound 2015/02/23 02:42:54 (permalink)
    Do you have the buzzing sound if the computer is OFF and you put the ear to the metal case of the PSU ? Then it can be from transformer. I experienced this with newest Corsairs HX1000i, RM750 and Seasonic X 750W and I'm desperate from that. My Antec is dead silent. I don't think this can make any harm but it's pretty annoying if there is an absolute silence during the night.
    #2
    DJDBgr
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    Re: Evga Supernova NEX650G buzzing sound 2015/02/23 03:54:51 (permalink)
    No., no noise when computer is off. Only when it's on and i think that sometimes it gets louder.
     
    I'm starting to believe that it's coming from the fan...
     
    Any recommendation from EVGA support?
    #3
    Vlada011
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    Re: Evga Supernova NEX650G buzzing sound 2015/02/23 11:40:27 (permalink)
    You hear that from PSU, not from motherboard, CPU area, or similar,...?
    If you hear such buzzing from PSU near PC you need to replace PSU.
    I think it's not possible to damage other hardware but if noise is loud and disturb you than only solution is to replace.
     
     

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    #4
    bcavnaugh
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    Re: Evga Supernova NEX650G buzzing sound 2015/02/23 12:11:48 (permalink)
    DJDBgr
    No., no noise when computer is off. Only when it's on and i think that sometimes it gets louder.
     
    I'm starting to believe that it's coming from the fan...
     
    Any recommendation from EVGA support?


    You would need to contact Support and ask them, that is what Support is for.
    http://www.evga.com/Support/ticket/support.aspx

    Associate Code: 9E88QK5L7811G3H


     
    #5
    DJDBgr
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    Re: Evga Supernova NEX650G buzzing sound 2015/02/23 12:11:53 (permalink)
    Yes. i'm almost sure that it's from the PSU and my guess is that it's the fan.
     
    It's not extremely loud (for example i can't here it right now from where i'm sitting, in front of the monitor), but if you look for it or put your ear near the back of the pc, you can hear it.
    #6
    Vlada011
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    Re: Evga Supernova NEX650G buzzing sound 2015/02/23 13:08:12 (permalink)
    That's not big problem than.
    I doubt you hear fan buzzing but maybe...
    You should decide what to do, technical support or to continue to use if noise is not loud.
     

    i7-5820K 4.5GHz/RVE10-EK Monoblock/Dominator Platinum 2666/ASUS GTX1080Ti Poseidon/SBZxR /Samsung 970 EVO PLus 1TB/850 EVO 1TB /EVGA 1200P2/Lian Li PC-O11WXC/EK XRES D5 Revo 100 Glass/Coolstream PE360-Noctua NF-A12x25 PWM x3
    http://www.evga.com
    http://www.intel.com
    http://www.nvidia.com
    https://watercool.de
    http://www.lian-li.com
    https://www.youtube.com/watch?v=PHMun5xiRe0
     
    https://xdevs.com/guide/2080ti_kpe/#intro
    https://www.evga.com/articles/01386/evga-sr-3-dark/
     
     
     

     
     
    #7
    DJDBgr
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    Re: Evga Supernova NEX650G buzzing sound 2015/02/28 10:08:27 (permalink)
    OK, i opened a support ticket and they are going to replace my PSU under RMA. For future reference, they told me that it's either coil whine or another problem.
     
    But because i forgot to ask and EVGA isn't going to respond until Monday, i have a quick question, if anyone knows the answer:
     
    Do i also have to send all the modular cables that came with my PSU or just the PSU?
    #8
    Vlada011
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    Re: Evga Supernova NEX650G buzzing sound 2015/02/28 12:37:30 (permalink)
    DJDBgr
    OK, i opened a support ticket and they are going to replace my PSU under RMA. For future reference, they told me that it's either coil whine or another problem.
     
    But because i forgot to ask and EVGA isn't going to respond until Monday, i have a quick question, if anyone knows the answer:
     
    Do i also have to send all the modular cables that came with my PSU or just the PSU?




    I would send them cables, but you can ask just to be sure, maybe they send you only PSU.
    But I doubt they will send you everything. 

    i7-5820K 4.5GHz/RVE10-EK Monoblock/Dominator Platinum 2666/ASUS GTX1080Ti Poseidon/SBZxR /Samsung 970 EVO PLus 1TB/850 EVO 1TB /EVGA 1200P2/Lian Li PC-O11WXC/EK XRES D5 Revo 100 Glass/Coolstream PE360-Noctua NF-A12x25 PWM x3
    http://www.evga.com
    http://www.intel.com
    http://www.nvidia.com
    https://watercool.de
    http://www.lian-li.com
    https://www.youtube.com/watch?v=PHMun5xiRe0
     
    https://xdevs.com/guide/2080ti_kpe/#intro
    https://www.evga.com/articles/01386/evga-sr-3-dark/
     
     
     

     
     
    #9
    DJDBgr
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    Re: Evga Supernova NEX650G buzzing sound 2015/02/28 12:43:37 (permalink)
    Thanks for your reply. Truth is i don't want to remove these cords from my computer, since i don't want to assemble and disassemble the whole PC. So i don't really care if they don't send new cords, i would be very happy to keep the connected ones.
    #10
    Vlada011
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    Re: Evga Supernova NEX650G buzzing sound 2015/02/28 12:56:42 (permalink)
    Ask them in Monday.
    When I send NEX1500 to Munich I sent and cables and beg, but I kept EVGA Velcro tie in red and black colors for future.
    6 pieces. 2 reds and 4 blacks. heee heee... They probably thought to keep for self them but I was faster.
    Now I looked, looks like and you got them, keep them for self if you want. They are very useful. 
     
    post edited by Vlada011 - 2015/02/28 13:05:40

    i7-5820K 4.5GHz/RVE10-EK Monoblock/Dominator Platinum 2666/ASUS GTX1080Ti Poseidon/SBZxR /Samsung 970 EVO PLus 1TB/850 EVO 1TB /EVGA 1200P2/Lian Li PC-O11WXC/EK XRES D5 Revo 100 Glass/Coolstream PE360-Noctua NF-A12x25 PWM x3
    http://www.evga.com
    http://www.intel.com
    http://www.nvidia.com
    https://watercool.de
    http://www.lian-li.com
    https://www.youtube.com/watch?v=PHMun5xiRe0
     
    https://xdevs.com/guide/2080ti_kpe/#intro
    https://www.evga.com/articles/01386/evga-sr-3-dark/
     
     
     

     
     
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