chrisdglong
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Re: Newegg giving a 20% refund for 970 owners and you keep your card!
2015/02/19 11:01:23
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fkrIII
amazon treated me fairly and in return I reupped my prime membership and bought a Corsair Gaming K95 Mechanical Keyboard with Back-Lit White LED to replace my k60 and also a Corsair Gaming MM600 Double-Sided Aluminum Core Gaming Mouse Mat which is an absolutely amazing mouse pad and probably the last one I will ever buy. It is so smooth and the mouse control is just great especially when combined with the hyperglide silicon feet for my mouse.
The LED's will die a horrible premature death on that keyboard.
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fkrIII
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Re: Newegg giving a 20% refund for 970 owners and you keep your card!
2015/02/19 11:19:35
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chrisdglong
fkrIII
amazon treated me fairly and in return I reupped my prime membership and bought a Corsair Gaming K95 Mechanical Keyboard with Back-Lit White LED to replace my k60 and also a Corsair Gaming MM600 Double-Sided Aluminum Core Gaming Mouse Mat which is an absolutely amazing mouse pad and probably the last one I will ever buy. It is so smooth and the mouse control is just great especially when combined with the hyperglide silicon feet for my mouse.
The LED's will die a horrible premature death on that keyboard.
well I will only use the leds for late night gaming. when I get to drunk at night I lose my place on the keyboard. I am also getting the white LED version and not the rgb. do you know if one is better than the other
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BF3PRO
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Re: Newegg giving a 20% refund for 970 owners and you keep your card!
2015/02/19 11:27:45
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Suicidalducky
Doesn't hurt to try to get the partial/free money from it. =P
They offered me a full refund after 60 days, but I probably won't take it. Love the performance..just wanted to line up my pockets. Of course you could get a refund, and just wait for the next iteration, which did cross my mind.
Reading on forums geforce and reddit that amazon is offering 20% w/o issues, and some people are reporting 50%..but that's seems a bit extreme. Heck, I would be happy with 10%.
You can try to push you luck on the phone and trying getting the discount with newegg..some people had to talk to different reps (and had to ask for the supervisor) when they were getting the no partial refund; only a full.
It does hurt though.... It also draws attention and more regs will be proposed by big brother... While I repeect Amazon for doing this what precedent does it set?
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ty_ger07
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Re: Newegg giving a 20% refund for 970 owners and you keep your card!
2015/02/19 11:40:00
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Suicidalducky
Doesn't hurt to try to get the partial/free money from it. =P
They offered me a full refund after 60 days, but I probably won't take it. Love the performance..just wanted to line up my pockets. Of course you could get a refund, and just wait for the next iteration, which did cross my mind.
Reading on forums geforce and reddit that amazon is offering 20% w/o issues, and some people are reporting 50%..but that's seems a bit extreme. Heck, I would be happy with 10%.
You can try to push you luck on the phone and trying getting the discount with newegg..some people had to talk to different reps (and had to ask for the supervisor) when they were getting the no partial refund; only a full.
If you get any amount of refund or store credit, you cannot get a full refund or any other kind of offer redeemed at a later date. If you accept any amount of refund or store credit, that is a legal settlement and all other claims or future offers directly related to the same subject become null and void. In other words, if you accept 10% cash back, no you can not return the card for a full refund on a later date. The reason retailers are offering cash back or store credit is because they are: 1) Trying to make their customers happy. 2) If the customer on the phone sounds very upset, it is much easier to settle right away and avoid all future claims and lawsuits.
post edited by ty_ger07 - 2015/02/19 11:44:00
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chrisdglong
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Re: Newegg giving a 20% refund for 970 owners and you keep your card!
2015/02/19 11:44:54
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fkrIII
chrisdglong
fkrIII
amazon treated me fairly and in return I reupped my prime membership and bought a Corsair Gaming K95 Mechanical Keyboard with Back-Lit White LED to replace my k60 and also a Corsair Gaming MM600 Double-Sided Aluminum Core Gaming Mouse Mat which is an absolutely amazing mouse pad and probably the last one I will ever buy. It is so smooth and the mouse control is just great especially when combined with the hyperglide silicon feet for my mouse.
The LED's will die a horrible premature death on that keyboard.
well I will only use the leds for late night gaming. when I get to drunk at night I lose my place on the keyboard. I am also getting the white LED version and not the rgb. do you know if one is better than the other
Corsair keyboards are known to have the LED's burn out early. I don't think one version is any better than the others. I have two and both have keys burning out. I decided to just forget the lights on them anymore and just use them without the lights.
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maxstein
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Re: Newegg giving a 20% refund for 970 owners and you keep your card!
2015/02/19 19:00:45
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My Main Problem is the dam Coil Whine. 3rd RMA & EVGA will test or Send me a Card that will not have Coil whine. EVGA is Kick Ass. I really do like EVGA & I'm sure EVGA is mad at Nvidia for this BS.
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chrisdglong
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Re: Newegg giving a 20% refund for 970 owners and you keep your card!
2015/02/19 19:56:28
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maxstein
My Main Problem is the dam Coil Whine. 3rd RMA & EVGA will test or Send me a Card that will not have Coil whine. EVGA is Kick Ass. I really do like EVGA & I'm sure EVGA is mad at Nvidia for this BS.
They might test it, but don't be surprised if you get another card with coil whine. Coil whine has to do with acoustics and maybe they can't hear it in the shop, but you might be able to at home. Also, have you tested your PSU to make sure that it isn't the power supply and not the card? Also, I didn't have coil whine with my 260's, 480's, or 580's and a PC Power and Cooling Silencer 910... However, I put in a 680 and then a 780 after that and both had bad coil whine. It also has to do with certain PSU and video card combos.
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maxstein
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Re: Newegg giving a 20% refund for 970 owners and you keep your card!
2015/02/19 20:02:19
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@chrisdglong ya I Try many new Parts. I Purchase a brand new EVGA 850W G2. I Have a 850W Cooler Master Silent Pro also & 600W. 2 Motherboard Asus P67 Sabertooth B3 & M4A87TD. 3 Cards from the 2972-KR Line. I Also have a GTX 560 Ti. EVGA GTX 480 & 9600 GT No Coil Whine from them. I Know for a Fact the GTX 970 R22 Coils are the Main Problem if you read on Forums you will see that the GTX 970 is a Problem Card. Thanks for the Reply.
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chrisdglong
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Re: Newegg giving a 20% refund for 970 owners and you keep your card!
2015/02/19 20:36:09
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maxstein
@chrisdglong ya I Try many new Parts. I Purchase a brand new EVGA 850W G2. I Have a 850W Cooler Master Silent Pro also & 600W. 2 Motherboard Asus P67 Sabertooth B3 & M4A87TD. 3 Cards from the 2972-KR Line. I Also have a GTX 560 Ti. EVGA GTX 480 & 9600 GT No Coil Whine from them. I Know for a Fact the GTX 970 R22 Coils are the Main Problem if you read on Forums you will see that the GTX 970 is a Problem Card. Thanks for the Reply.
Lol, "thanks for the reply"? I am the one that created the main 900 series coil whine thread... HAHA. Wait, you should know this, you were the last one to comment in that thread. http://forums.evga.com/Po...il-whine-m2249360.aspx I know all about coil whine, believe me. But, I am not going to advocate sending EVGA/Nvidia to the noose without properly ruling everything else out first. That would just be plain ignorant. BTW, how can you just blame Nvidia when the custom EVGA boards have coil whine as well?
post edited by chrisdglong - 2015/02/19 20:47:10
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maxstein
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Re: Newegg giving a 20% refund for 970 owners and you keep your card!
2015/02/19 20:48:41
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I don't look at names when I post I should lol. I been a pc tech for years. I would have tested the card in my gaming pc but some of my parts got stolen.
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Howie_2
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Re: Newegg giving a 20% refund for 970 owners and you keep your card!
2015/02/25 10:30:58
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Well,after reading the lame ass excuse by the CEO of Nvidia that is was just an oversight and miscommunication between departments and in so many words "just get over it!" I have made a decision to no longer buy Nvidia products and we all realize they only responded after they got caught representing something their product was not. No one would stand for buying a V8 muscle car only to discover that when you hit 4K rpm's 2 cylinders shut down to save gas and were not told in all the spec's you read this is how it functions,but then found out the CEO of the company said it was just an oversight and miscommunication between departments and "O well" offering no compensation for your loss and their error? I don't care how good the card is or is not,it is not what I bought according to Nvidia at the time I bought it. EVGA has had in place the "Step up program" in place for some time which offers no compensation to it's loyal customer base on this situation. I bought (2) 970 FTW to use in sli and can't afford to go up to the 980's to solve the memory issue and should not have too.I realize it is not EVGA's issue totally,but as being a rep for Nvidia and selling this card under their name,it is also up to them to stand behind their customers and take the issue up with Nvidia on compensation as other retail sellers have done!
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Bubbaganoosh
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Re: Newegg giving a 20% refund for 970 owners and you keep your card!
2015/02/25 11:28:02
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ty_ger07
Suicidalducky
Doesn't hurt to try to get the partial/free money from it. =P
They offered me a full refund after 60 days, but I probably won't take it. Love the performance..just wanted to line up my pockets. Of course you could get a refund, and just wait for the next iteration, which did cross my mind.
Reading on forums geforce and reddit that amazon is offering 20% w/o issues, and some people are reporting 50%..but that's seems a bit extreme. Heck, I would be happy with 10%.
You can try to push you luck on the phone and trying getting the discount with newegg..some people had to talk to different reps (and had to ask for the supervisor) when they were getting the no partial refund; only a full.
If you get any amount of refund or store credit, you cannot get a full refund or any other kind of offer redeemed at a later date. If you accept any amount of refund or store credit, that is a legal settlement and all other claims or future offers directly related to the same subject become null and void.
In other words, if you accept 10% cash back, no you can not return the card for a full refund on a later date.
The reason retailers are offering cash back or store credit is because they are:
1) Trying to make their customers happy.
2) If the customer on the phone sounds very upset, it is much easier to settle right away and avoid all future claims and lawsuits.
Yeah they make it sound like they are being the good guy but down the road when NVidia says to refund the entire purchase price or something these people who went for to 10, 15, or 20% will get nothing later. I have two and I like them and have no issues so I will wait to see what happens. $400 later or whatever is better than $50 now. The part I find the most funny is reading everywhere people saying no more NVidia etc. In all the years of computers I've built and gaming I have switched back and forth many times. At this point I feel NVidia has the better product and better drivers. Throw in GeForce Experience and some of the other tools and to me NVidia is in the lead. Sure this will change as it always does but right now I won't boycott NVidia just because the card(s) I own weren't exactly what they said they were. Before anyone goes all stupid and said they lied etc etc, I don't care. I have great cards for the price and am happy. If they lie again then maybe I'll change my mind.
post edited by Bubbaganoosh - 2015/02/25 11:32:42
I'm listening I just don't care.
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Howie_2
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Re: Newegg giving a 20% refund for 970 owners and you keep your card!
2015/02/25 12:11:27
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If you are happy with your card and don't care about the issue,good for you! If you think for one moment that Nvidia didn't know about this and was just miscommunication between dept's then keep buying their stuff. Yes,they have lied about this and you think if it was not brought to their attention they would have admitted it was the way the card was designed and they posted misleading spec's and please forgive us? I think not,they knew they were selling the 970 product and promoting something it was not,call it a lie or deception all the same to me!~
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tiberiusisgame
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Re: Newegg giving a 20% refund for 970 owners and you keep your card!
2015/02/26 08:31:12
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My local Microcenter accepted the 970 even after 39 days and gave me a full refund. It's worth noting that I did call ahead of time to ensure they would do this for me. And every employee the did give me their individual opinion on the matter, so individual results may vary.
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Unreal3man
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Re: Newegg giving a 20% refund for 970 owners and you keep your card!
2015/02/26 18:19:46
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970 owners should have no problem getting a partial refund from amazon (not sure about newegg or other sellers). I was able to get a 20% refund off the stock 970 price! Go get your $!
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the_real_maverick
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Re: Newegg giving a 20% refund for 970 owners and you keep your card!
2015/02/26 20:20:23
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Newegg offered a full refund for me, no partial. But I might send back and upgrade next-gen. Tough decision
Intel i7 6700K 4.0Ghz/ EVGA 980TI Classified / 16GB G.Skill DDR4 2400 / Gigabyte G1 gaming mobo / Western Digital Black 1 TB HDD/ Mushkin 1TB SSD / Corsair 750W PSU / 27" Asus ROG PG279Q IPS 1440 G-sync 165hz / Razer Deathadder / Logitech G810 Spectrum / Windows 10 64bit / K70 RGB  http://www.heatware.com/u/70338
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Carbon-12
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Re: Newegg giving a 20% refund for 970 owners and you keep your card!
2015/02/26 20:28:50
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NewEgg offered me 15% back as store credit or full refund on 2 cards. I'm going for full refund and wait till something else comes out. GTX980 cost a little to much $$$ right now.
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sahafiec
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Re: Newegg giving a 20% refund for 970 owners and you keep your card!
2015/02/27 03:25:39
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that's a real deal, lucky you.
i5 6600k | z170 m8g | bequiet pure rock | gtx1070 FTW | 2x8gb 2666mhz | 250gb m.2 & 2tb | 650W P2 | Enthoo Pro M Acrylic | pb258q
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transdogmifier
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Re: Newegg giving a 20% refund for 970 owners and you keep your card!
2015/02/27 04:51:06
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I bought a friend a GTX 970 for Christmas. It's perfectly fine for what I paid for it.
I will not be doing this. Petty of people to whine about it in the first place.
AMD Ryzen 7900x3d Deepcool LT720 Gigabyte Aorus Elite AX X670 (Might change..don't like this board) eVGA GeForce RTX 3090 FTW3 Ultra Gaming (Hybrid kit on it) Asus ROG Swift PG43UQ 4k Monitor eVGA 1600W Supernova T2 PSU 32GB Kingston 6000 DDR5 (2x16GB) Fury Corsair MP600 Pro 2TB (Boot) Corsair MP600 2TB (Games/Data) Phanteks P500A Case
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ARMYguy
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Re: Newegg giving a 20% refund for 970 owners and you keep your card!
2015/02/27 05:44:12
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transdogmifier
I bought a friend a GTX 970 for Christmas. It's perfectly fine for what I paid for it.
I will not be doing this. Petty of people to whine about it in the first place.
I think its funny too. Oh well, to them i say have fun without your gsync lcd, physx, open gl that actually works, being able to play games without patches (grey goo), nvidia shield tablet, shadow play (which is amazing btw), etc etc i could go on.
Asus Strix Z790 F - Intel 13700 K - Gigabyte 4090 Windforce - 32gb DDR 5 - 1TB Samsung SSD 850 evo - Windows 10 Pro - 1TB Samsung M.2 860 - Inland 2 TB NVMe - Acer Predator X27
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atfcharger
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Re: Newegg giving a 20% refund for 970 owners and you keep your card!
2015/02/27 06:19:42
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I didn't learn about any partial or full refunds being offered until this week, and by then I was too late. I did a chat with NewEgg yesterday who denied my request for a partial refund while keeping the cards. They cited: Lily X.: I totally understand your concern. Unfortunately we are unable to offer partial refund or store credit and you keep the item because as the manufacture did not approve to offer any compensation to Newegg due to this issue, it will be a total loss for Newegg if we offer any refund or store credit without having the item back. We are happy to make an exception to honor the return for full refund in the form of store credit and offer a paid UPS shipping label to have the item returned if needed. We truly appreciate your understanding in this unfavorable circumstance.
After asking to speak to Lily's supervisor, who promptly called me, he explained that NewEgg (and likely Amazon) started issuing partial refunds because, and I quote him, "We didn't know what to initially do to handle the situation." He explained that so far they've received no indication NewEgg or any card manufacturers are going to pay them back the funds they paid out, so they're only doing full RMA's to get back the product otherwise they're giving out money for free and said they can't keep taking the loss. I bought my two GTX 970 SSC's for SLI in December, prior to knowing any of this. Like many others, I was tempted to do the full refund but I see even less value in returning my cards and giving more money to NVIDIA for a 980 SLI setup simply to fix their poor architecture design and failure of disclosure.
Lian Li O11D XL Gigabyte Z490 Aorus Ultra Intel i9-10900K Ballistix 64 GB 3200 EVGA RTX 2080 SUPER Black Samsung 970 EVO 2TB Corsair RMx 850W
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tiberiusisgame
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Re: Newegg giving a 20% refund for 970 owners and you keep your card!
2015/02/27 07:13:29
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Do these features not work on the 980?
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ty_ger07
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Re: Newegg giving a 20% refund for 970 owners and you keep your card!
2015/02/27 08:53:06
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tiberiusisgame
Do these features not work on the 980?
Ummm... what features?
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Howmaybesgo
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Re: Newegg giving a 20% refund for 970 owners and you keep your card!
2015/02/27 14:21:13
(permalink)
atfcharger
I didn't learn about any partial or full refunds being offered until this week, and by then I was too late. I did a chat with NewEgg yesterday who denied my request for a partial refund while keeping the cards. They cited:
Lily X.: I totally understand your concern. Unfortunately we are unable to offer partial refund or store credit and you keep the item because as the manufacture did not approve to offer any compensation to Newegg due to this issue, it will be a total loss for Newegg if we offer any refund or store credit without having the item back. We are happy to make an exception to honor the return for full refund in the form of store credit and offer a paid UPS shipping label to have the item returned if needed. We truly appreciate your understanding in this unfavorable circumstance. After asking to speak to Lily's supervisor, who promptly called me, he explained that NewEgg (and likely Amazon) started issuing partial refunds because, and I quote him, "We didn't know what to initially do to handle the situation." He explained that so far they've received no indication NewEgg or any card manufacturers are going to pay them back the funds they paid out, so they're only doing full RMA's to get back the product otherwise they're giving out money for free and said they can't keep taking the loss. I bought my two GTX 970 SSC's for SLI in December, prior to knowing any of this. Like many others, I was tempted to do the full refund but I see even less value in returning my cards and giving more money to NVIDIA for a 980 SLI setup simply to fix their poor architecture design and failure of disclosure.
Have you contacted EVGA? They hooked me up with a full refund and I purchased through NewEgg.
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ty_ger07
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Re: Newegg giving a 20% refund for 970 owners and you keep your card!
2015/02/27 14:23:13
(permalink)
Howmaybesgo
atfcharger
I didn't learn about any partial or full refunds being offered until this week, and by then I was too late. I did a chat with NewEgg yesterday who denied my request for a partial refund while keeping the cards. They cited:
Lily X.: I totally understand your concern. Unfortunately we are unable to offer partial refund or store credit and you keep the item because as the manufacture did not approve to offer any compensation to Newegg due to this issue, it will be a total loss for Newegg if we offer any refund or store credit without having the item back. We are happy to make an exception to honor the return for full refund in the form of store credit and offer a paid UPS shipping label to have the item returned if needed. We truly appreciate your understanding in this unfavorable circumstance. After asking to speak to Lily's supervisor, who promptly called me, he explained that NewEgg (and likely Amazon) started issuing partial refunds because, and I quote him, "We didn't know what to initially do to handle the situation." He explained that so far they've received no indication NewEgg or any card manufacturers are going to pay them back the funds they paid out, so they're only doing full RMA's to get back the product otherwise they're giving out money for free and said they can't keep taking the loss. I bought my two GTX 970 SSC's for SLI in December, prior to knowing any of this. Like many others, I was tempted to do the full refund but I see even less value in returning my cards and giving more money to NVIDIA for a 980 SLI setup simply to fix their poor architecture design and failure of disclosure.
Have you contacted EVGA? They hooked me up with a full refund and I purchased through NewEgg.
+1 As far as I know, EVGA will offer a full refund up to a certain date. I can't remember what that date is though.
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bsmegreg
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Re: Newegg giving a 20% refund for 970 owners and you keep your card!
2015/03/01 14:35:24
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Today Newegg offered me a 10% refund the second I brought up the EVGA GTX 970 as "policy" but I refused as of now. A $35 refund to $70 to the full refund that Amazon has supposedly offered some costumers is a big difference. Yet alone 10% is nothing to brag about. Personally, I understand why Newegg doesn't want to give a full refund because it should be EVGA's job. Maybe the courts will pay out like some say and that way EVGA will not need to apologize.
Besides, what ever happened to the Great Society protecting my consumer rights, don't you think EVGA or someone should of just said 'Hey, sorry about our mistake' by now? Instead they have to give me a falsely advertised card that crashes, has coil whine, driver issues and yet alone the fact I cant even use the full card because it was designed wrong. You would think they would run some kind of tests or something to see that A, the dram doesn't work right and B, the actual chip only makes contact with 2/3 of the heat pipes. This is worse then GM waiting years to tell everyone their ignition switch is faulty because in this case, everyone knows its faulty but no one in the company will admit it.
I can't even begin to understand the logic behind why THEY WILL NOT EVEN ADMIT THERE IS A PROBLEM. I agree with AMD, 4GB means 4GB, not 3.5GB. Who decided it didn't matter and to sell the lot AND MAKE MORE is beyond me. Also, don't tell me it doesn't matter because I have tried and tried to get the card over its 3.5GB mark but it never does, it always maxes out at a little above 3.5GB.
I apologize about my feelings at the moment, I would be happy if A: I got a full refund and kept the card and just compensation for false advertising, or B: I got a replacement THAT HAS NO ISSUES and just compensation for the false advertising. Who are hiding the problem from, its obvious there is an issue and you just need to admit it at this point.
Don't hold this against me, its just I want my 4GB of DRAM to work.
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Carbon-12
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Re: Newegg giving a 20% refund for 970 owners and you keep your card!
2015/03/01 20:39:36
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Looks like Newegg offering different % or full refunds depending who you speak to.
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FR3D1
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Re: Newegg giving a 20% refund for 970 owners and you keep your card!
2015/03/01 21:16:32
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I guess the 0.5GB worth 20%
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bsmegreg
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Re: Newegg giving a 20% refund for 970 owners and you keep your card!
2015/03/01 22:04:12
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That's what I thought but they told me that 10% was "policy"
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Grey_Beard
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Re: Newegg giving a 20% refund for 970 owners and you keep your card!
2015/03/02 03:24:13
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Retailers will only go so far to make foolish customers happy. The fact that they know you are just trolling for a refund and are not "damaged" is the main issue. Many may have been more timely and got a refund, but it seems that door is closing or has already closed. The time has come to accept that there is no merit to these claims. No retailer has a policy to give you back 10% of your purchase because you complain. If you purchase many things and are a high volume buyer, then they have the discretion, but this is only a few who actually qualify. Most retailers do not make 10%, so no one will just give their profit for no reason. Again, sell the card and buy something else. Even a bad review at this point looks tainted. Haters gotta hate.
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