n4v1n
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Hey all I purchased an EVGA power supply from newegg that qualified for a $30 rebate. I printed all forms, signed them, and even cut out the address label and mailed it to the rebate processing center. I just checked the status and it says the rebate was declined because they did not receive the documentation. What am I to do now?? I just purchased a z98 classified and that also qualifies for a 50$ rebate, I'm worried the same thing is going to happen this time as well.
post edited by n4v1n - 2015/02/01 14:51:45
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bcavnaugh
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Re: EVGA never recieved my rebate documentation
2015/02/01 14:56:30
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Did you forget to tape the original UPC Seal?
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n4v1n
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Re: EVGA never recieved my rebate documentation
2015/02/01 15:21:09
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No, Everything was submitted perfectly cut the upc code out with an exacto knife, this isn't my first rodeo :)
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bcavnaugh
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Re: EVGA never recieved my rebate documentation
2015/02/01 15:41:26
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Have you waited at lest 30 Days after mailing it out?
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n4v1n
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Re: EVGA never recieved my rebate documentation
2015/02/01 18:56:53
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Well I sent it within the alotted time from when I purchased it. On the rebate tracker site it says declined
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JGLuxe
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Re: EVGA never recieved my rebate documentation
2015/02/01 19:10:21
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That's weird. Honestly, I like to print the To and From labels directly onto the envelope to prevent anything like the label falling off from happening. I would call them, eVGA
If additional assistance is needed, please email rebates@evga.com or call our rebate center directly Monday - Friday 9AM - 6PM Eastern Time at 888-312-0719.
From what you're saying, The envelope didn't make it. I don't see why they would lie about that, That sucks. But to verify, I'd call them.
i9-12900ks @ | 128GB DDR4 | RTX 3090 FTW3 ULTRA
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n4v1n
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Re: EVGA never recieved my rebate documentation
2015/02/01 19:25:27
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The only possibility is that the envelope do not make it. But in that instance why do I do??? I don't event have a tracking number
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bcavnaugh
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Re: EVGA never recieved my rebate documentation
2015/02/01 19:48:56
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n4v1n, Did you register the PSU within 30 Days on EVGA's Web Site?
post edited by bcavnaugh - 2015/02/01 19:50:34
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n4v1n
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Re: EVGA never recieved my rebate documentation
2015/02/01 21:00:08
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No I did not actually register the product. That was not even listed as a requirement for the rebate.
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bcavnaugh
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Re: EVGA never recieved my rebate documentation
2015/02/02 10:20:59
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n4v1n
No I did not actually register the product. That was not even listed as a requirement for the rebate.
That may be a way to verify that you are the owner? I register each product before I mail in the rebate form. But they are saying the never received any documents so then that would lead to the US Post. It may be somewhere in the Mail System still.
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MSim
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Re: EVGA never recieved my rebate documentation
2015/02/02 15:25:19
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bcavnaugh
n4v1n
No I did not actually register the product. That was not even listed as a requirement for the rebate.
That may be a way to verify that you are the owner?
I register each product before I mail in the rebate form.
But they are saying the never received any documents so then that would lead to the US Post.
It may be somewhere in the Mail System still.
They can verify the owner by invoice attached to rebate form.
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bcavnaugh
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Re: EVGA never recieved my rebate documentation
2015/02/02 15:36:49
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NordicJedi
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Re: EVGA never recieved my rebate documentation
2015/02/02 19:24:30
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Basically, as Rush stated, contact EVGA for the rebate help line or email. See if they can assist.
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