EVGA

EVGA GTX670 damaged - again:/

Author
kafalar
New Member
  • Total Posts : 86
  • Reward points : 0
  • Joined: 2010/09/25 11:31:41
  • Status: offline
  • Ribbons : 0
2015/01/30 15:35:09 (permalink)
I will start from the beginning. On the 27th of June 2013 i bought brand new  EVGA GTX 670. It was working perfectly for 14 months. But then, the problems started. My first RMA was near july/august. They sent me back broken card(after installing drivers - artifacts) so there was a second RMA. And now my card AGAIN isn't working properly. Last month i had freeze of my computer but i ignored it(i was thinking that my PC was unstable - overclocked CPU's) I downlocked my CPU's, checked with all possible programs and everything was working perfectly until today. During the game i saw artifacts and computer restarted. Right now its working but during 3dmark tests it's randomly freezing, sometimes it's ok but more ooften it's giving me freezes (the same issue was with my first GPU)
 
My spec:
2 x X5670 @ 4,2Ghz
EVGA SR2
12GB of ram
1 x SSD - system
1 X HDD - data
EVGA GTX 670
ANTEC HCP 1000W

things i've done already:
- reinstalled drivers
- downclocked CPU's to stock values
- checked another card in my rig (it was asus GTX 780ti) - it was working perfectly so I assumed that PSU is not a problem
- last thing but probably most important  - i checked this card in another computer. It passed Firestrike once but i asked my friend to lunch two more Times and after two Times it crashed(screen is fereezing)

I actually love EVGA brand. With their motherboard - EVGA SR2, i dont have any problems, it's  rock solid, OC'ing like hell. But i really have bad luck with GPU. This is already thrid damaged card in a 1,5 year period:/

I will try to record the issue when i will "catch" moment but this is the same issue like the last time:
https://www.youtube.com/watch?v=WX_IZqZy4Zs
#1

14 Replies Related Threads

    bcavnaugh
    The Crunchinator
    • Total Posts : 38977
    • Reward points : 0
    • Joined: 2012/09/18 17:31:18
    • Location: USA Affiliate E5L3CTGE12 Associate 9E88QK5L7811G3H
    • Status: offline
    • Ribbons : 282
    Re: EVGA GTX670 damaged - again:/ 2015/01/30 15:42:10 (permalink)
    If you set your Bios on your Motherboard to the Default or Optimized Setting, that is no overclocking do still have this issue?
    What Driver are you using?
    Are you over overclocking the Graphics Card?
    Note: Default or Optimized Setting is the same as "downclocked CPU's to stock values"
    From your Video your Fire Strike software looks out dated.
    post edited by bcavnaugh - 2015/01/30 15:48:13

    Associate Code: 9E88QK5L7811G3H


     
    #2
    kafalar
    New Member
    • Total Posts : 86
    • Reward points : 0
    • Joined: 2010/09/25 11:31:41
    • Status: offline
    • Ribbons : 0
    Re: EVGA GTX670 damaged - again:/ 2015/01/30 16:13:44 (permalink)
    All settings in bios are set to optimized settings. This is the video i recorded when was my first RMA. I posted it here, beacuse the problem i have now looks exactly the same. All drivers are up to date(also 3dmark). Drivers version is: 347.25(from the 22nd of the january)


    GPU is not OCed (i'm using my PC for watching movies, working with doc files and weekend gaming(mainly world of tanks)). GPU temps are up to 65 in stress
    #3
    Sajin
    EVGA Forum Moderator
    • Total Posts : 49165
    • Reward points : 0
    • Joined: 2010/06/07 21:11:51
    • Location: Texas, USA.
    • Status: offline
    • Ribbons : 199
    Re: EVGA GTX670 damaged - again:/ 2015/01/30 16:14:52 (permalink)
    RMA time.
    #4
    kafalar
    New Member
    • Total Posts : 86
    • Reward points : 0
    • Joined: 2010/09/25 11:31:41
    • Status: offline
    • Ribbons : 0
    Re: EVGA GTX670 damaged - again:/ 2015/01/30 16:23:44 (permalink)
    sooo, my thrid RMA, i'm always "experienced" customer:/.. so guys should i open it from "my products" site?
    #5
    Sajin
    EVGA Forum Moderator
    • Total Posts : 49165
    • Reward points : 0
    • Joined: 2010/06/07 21:11:51
    • Location: Texas, USA.
    • Status: offline
    • Ribbons : 199
    Re: EVGA GTX670 damaged - again:/ 2015/01/30 16:25:01 (permalink)
    Yep.
    #6
    kafalar
    New Member
    • Total Posts : 86
    • Reward points : 0
    • Joined: 2010/09/25 11:31:41
    • Status: offline
    • Ribbons : 0
    Re: EVGA GTX670 damaged - again:/ 2015/01/30 16:45:43 (permalink)
    https://www.youtube.com/watch?v=7z9AX9gpbtI&feature=youtu.be


    So, this is the video I recorded just a few minutes ago. You can see gpu-z screen, with frequency and temps. I launched firestrike and during the second test it freezes, only restart helps.
    #7
    joeymir
    SSC Member
    • Total Posts : 732
    • Reward points : 0
    • Joined: 2007/04/09 16:45:56
    • Location: Oregon
    • Status: offline
    • Ribbons : 4
    Re: EVGA GTX670 damaged - again:/ 2015/01/30 17:23:51 (permalink)
    RMA time for sure. On a good note, it is a good possibility you will not be getting back a 670, well I'd assume that is a good thing. a 960 may be in your futureor.....970. Unless you get another refurbished 670(will most likely die in 6 months time lol)
    post edited by j2345912 - 2015/01/30 17:27:08

    Gigabyte X570 Aorus Master | Ryzen 9 5900X | 32GB Crucial Ballisitx DDR4 3600MHz | MSI Radeon 6900 XT | Samsung 950 Pro 512GB | 2x Crucial MX500 1TB Raid-0 | 2x WD Velociraptors 500GB Raid-0 | Seasonic Focus Platinum 850W | Lian-Li PC-O11

    #8
    kafalar
    New Member
    • Total Posts : 86
    • Reward points : 0
    • Joined: 2010/09/25 11:31:41
    • Status: offline
    • Ribbons : 0
    Re: EVGA GTX670 damaged - again:/ 2015/01/30 17:38:55 (permalink)
    i highly doubt that;/

    this option: "Unless you get another refurbished 670(will most likely die in 6 months time lol)" sounds like me;/
    p.s. i wouldn't like to have in 2015 GPU with 128-bit bus^^
     
     
    Anyway, Thank you all Guys for help and reading my thread. time for my thrid RMA

    so i can't start RMA because i need Support Ticket Number. Gues i need to wait for evga staff here?:)
    post edited by kafalar - 2015/01/31 12:51:21
    #9
    joeymir
    SSC Member
    • Total Posts : 732
    • Reward points : 0
    • Joined: 2007/04/09 16:45:56
    • Location: Oregon
    • Status: offline
    • Ribbons : 4
    Re: EVGA GTX670 damaged - again:/ 2015/02/01 12:43:01 (permalink)
    Nope, just give there support number a call is the easiest method. They will get the ball moving quickly
    Toll Free: 1.888.881.3842
     
    Or email there support via this link:
    http://www.evga.com/support/custsupp.asp

    Gigabyte X570 Aorus Master | Ryzen 9 5900X | 32GB Crucial Ballisitx DDR4 3600MHz | MSI Radeon 6900 XT | Samsung 950 Pro 512GB | 2x Crucial MX500 1TB Raid-0 | 2x WD Velociraptors 500GB Raid-0 | Seasonic Focus Platinum 850W | Lian-Li PC-O11

    #10
    kafalar
    New Member
    • Total Posts : 86
    • Reward points : 0
    • Joined: 2010/09/25 11:31:41
    • Status: offline
    • Ribbons : 0
    Re: EVGA GTX670 damaged - again:/ 2015/02/01 22:15:07 (permalink)
    Thank you very much! I've just sent email to support
    #11
    Kevsta97
    New Member
    • Total Posts : 15
    • Reward points : 0
    • Joined: 2014/05/26 20:22:39
    • Status: offline
    • Ribbons : 0
    Re: EVGA GTX670 damaged - again:/ 2015/02/06 20:55:37 (permalink)
    You can also call their 24/7 tech support. It's great. Got my RMA for an EVGA Torq X10 rolling in about 15-30 minutes. Just for future reference :) Keep us updated on your card!

    CPU: Intel Core i5-4690k @ 4.7 GHz
    CPU Cooler: Corsair Hydro Series H50
    GPU: EVGA GTX 660 SC Edition
    Case: Corsair Carbide Series 300r Windowed Edition
    PSU: Corsair HX 750W

    Motherboard: MSI Z87 G45
    Ram: 2x4GB G.Skill, 1x8GB HyperX

    SSD: 256GB Corsair Force LX Series SSD
    HDD: 3x300GB
     Seagate @ 7200RPM   
    Monitor: 2x 1900x1200 HP Monitors @ 5ms
    Mouse: EVGA Torq X10 Gaming Mouse

    Keyboard: Razer Deathadder
    #12
    kafalar
    New Member
    • Total Posts : 86
    • Reward points : 0
    • Joined: 2010/09/25 11:31:41
    • Status: offline
    • Ribbons : 0
    Re: EVGA GTX670 damaged - again:/ 2015/02/07 02:46:51 (permalink)
    Helo again
    I never had problems with the qaulity of EVGA tech support. Everything is working great. They answered my email in just 1 hour so i think it's also ok:). Right now i'm in a stage of losing my nerves. I gave my shipment on Tuesday, but it was sent on Thursday(quality of post company in my country - never again). Whats more, someone in this thread post that i will probably receive "another refurbished 670(will most likely die in 6 months time lol)" this also scaring me a lot.

    I had some time and already check everything in my computer that could cause problems. I bought new cables for my PSU, i checked many times voltages in my PSU. Everything is working. Right know i'm using my backup GT 210. It is working normaly, without a problem and i have this card since 2010(running without a problems:/) Don't knwo why i have such a bad luck with EVGA GTX670.
    #13
    Kevsta97
    New Member
    • Total Posts : 15
    • Reward points : 0
    • Joined: 2014/05/26 20:22:39
    • Status: offline
    • Ribbons : 0
    Re: EVGA GTX670 damaged - again:/ 2015/02/07 08:13:16 (permalink)
    Yeah, it is very well possible that you may recieve a refurbished card, but keep in mind that not all refurbished cards die within 6 months. EVGA's RMA department has their own stock of cards, so you may get a damaged, then repaired refurbished card, or you may get a new one that someone returned because they just didn't want it. Theres also a chance that you'll get a brand new card, considering how many times you had to RMA your card. That's just my opinion, but yeah, EVGA has great customer service, just gotta be patient. Keep us updated! Don't stress out about if the card. EVGA will take great care of you!

    CPU: Intel Core i5-4690k @ 4.7 GHz
    CPU Cooler: Corsair Hydro Series H50
    GPU: EVGA GTX 660 SC Edition
    Case: Corsair Carbide Series 300r Windowed Edition
    PSU: Corsair HX 750W

    Motherboard: MSI Z87 G45
    Ram: 2x4GB G.Skill, 1x8GB HyperX

    SSD: 256GB Corsair Force LX Series SSD
    HDD: 3x300GB
     Seagate @ 7200RPM   
    Monitor: 2x 1900x1200 HP Monitors @ 5ms
    Mouse: EVGA Torq X10 Gaming Mouse

    Keyboard: Razer Deathadder
    #14
    kafalar
    New Member
    • Total Posts : 86
    • Reward points : 0
    • Joined: 2010/09/25 11:31:41
    • Status: offline
    • Ribbons : 0
    Re: EVGA GTX670 damaged - again:/ 2015/02/09 08:57:38 (permalink)
    Ok finally my card was delivered;) and there is an info: "Part Number Out: 02G-P4-2670-KR" so I hope that this gtx 670 will live longer:)

    P.s. I had a little hope that maybe they send me gtx 770 but the most import an is that the card will be good:)
    post edited by kafalar - 2015/02/09 09:00:12
    #15
    Jump to:
  • Back to Mobile