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class action against nvidia for the 970 owners

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g.strange42
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Re: class action against nvidia for the 970 owners 2015/01/30 09:32:33 (permalink)
techpcgamer101
yeah i saw that post i just called evga and joey helped me out and doin the step up 2 980 have 2 send my 970 out today



Not sure if I'm getting the gist of your post right? Was it a paid upgrade to a 980 or a free upgrade because of the problem? If it was a free upgrade, how did you manage that.?
 
G
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TheBatman1337
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Re: class action against nvidia for the 970 owners 2015/01/30 09:35:23 (permalink)
Stephenk291
https://www.youtube.com/watch?x-yt-cl=85114404&v=spZJrsssPA0&x-yt-ts=1422579428
 
i had a good laugh from this video. Someone shared it on nvidia's forums.


Man, that was funny.
 
Really unfortunate for companies like EVGA, ASUS, MSI, etc. that have to share the burden of this whole deal. Whether this is a real problem or not doesn't really matter, it hurts them regardless. I am glad to see that they are helping people out with extended step-ups and the like but I am sad that they have to.
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Stephenk291
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Re: class action against nvidia for the 970 owners 2015/01/30 09:38:45 (permalink)
the sad thing is, nvidia is making out like a bandit from the situation because everyone is just bumping up to the 980 for more $$. I can't imagine vendors are going to eat the cost of the returns so I can only imagine whatever vendor takes the returns back will be making nvidia foot the bill for the costs their incurring.
 
also another funny video.
 
https://www.youtube.com/watch?v=tQAtwFFa2QY
post edited by Stephenk291 - 2015/01/30 09:44:38

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#93
NordicJedi
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Re: class action against nvidia for the 970 owners 2015/01/30 12:30:57 (permalink)
Alright guys, please watch the language in the content of what you post, including links to videos or other media.  I've removed a couple posts already, including one with a video that was reposted several times.  Although we have a swear filter, we still expect you to not post swearing in the first place.  Likewise, linking to videos with swearing in them will also lead to a post being edited or deleted, and may earn you a warning.  I've removed a couple posts already, including one with a video that was reposted several times.  
 
Thanks.

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M5ilencer
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Re: class action against nvidia for the 970 owners 2015/01/30 13:54:51 (permalink)
It appears that there is only 3.5gb of effective vram which means its a hardware limitation and that last 512mb is bridged into the neighboring 512mb memory channel so its a instant bottleneck when more than 3.5gb's is needed. Nvidia has no reason to do this and its a very rare thing, it was done intentionally. I have unlocked vram on older gpus and they had no issues like this. I see it as a way for SLI 970's to lose significantly vs the 980 SLI at 4k resolutions. A R9 290x would probably score more fps at 4k when over 3.5gb is needed vs a 970. Also its like they want you to look at the reviews and buy a 980 just because of this and then another.
post edited by M5ilencer - 2015/01/30 14:09:00
#95
ozwulf
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Re: class action against nvidia for the 970 owners 2015/01/30 14:19:40 (permalink)
Oh this really does suck. I wanted a full 4gb card so I could test play star citizen and this is what I get.
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Re: class action against nvidia for the 970 owners 2015/01/30 14:31:37 (permalink)
Stephenk291
the sad thing is, nvidia is making out like a bandit from the situation because everyone is just bumping up to the 980 for more $$. I can't imagine vendors are going to eat the cost of the returns so I can only imagine whatever vendor takes the returns back will be making nvidia foot the bill for the costs their incurring.
 
also another funny video.
 
https://www.youtube.com/watch?v=tQAtwFFa2QY


hahaha, I've watched the prior fixer videos, and they really gave me a good laugh, this one was awesome too! I love AMD's sense of humor. Regardless of the actual upsetting drama the 970 has stirred up. It will be funny to see AMD feed & play on this issue for a while. Seeing AMD & Nvidia trading blows is always fun

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#97
TChittenden II
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Re: class action against nvidia for the 970 owners 2015/01/30 14:50:58 (permalink)
g.strange42
techpcgamer101
yeah i saw that post i just called evga and joey helped me out and doin the step up 2 980 have 2 send my 970 out today



Not sure if I'm getting the gist of your post right? Was it a paid upgrade to a 980 or a free upgrade because of the problem? If it was a free upgrade, how did you manage that.?
 
G


Step up's are a paid upgrade. EVGA is bending the rules by letting people do one outside the 90 day window if they want to go up to a 980 from a 970 because of this "fiasco" which really isn't a fiasco at all. I'm stepping up from 970 SC's to 970 FTW+'s and look forward to them beating all the a$$ they have been beating the last 6 months, because in reality, nothing has changed, except we know the inner workings, the benchmarks aren't different and these cards still scream.

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#98
jmike00
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Re: class action against nvidia for the 970 owners 2015/01/30 14:59:12 (permalink)
TChittenden II
Step up's are a paid upgrade. EVGA is bending the rules by letting people do one outside the 90 day window if they want to go up to a 980 from a 970 because of this "fiasco" which really isn't a fiasco at all. I'm stepping up from 970 SC's to 970 FTW+'s and look forward to them beating all the a$$ they have been beating the last 6 months, because in reality, nothing has changed, except we know the inner workings, the benchmarks aren't different and these cards still scream.



Benchmarks aren't everything. People all the way back in October were reporting the stutter issue over on the Nvidia forums. Anandtech themselves even admitted that they should have done more investigating when the were doing their tests and reviews because they felt something was off with the card. Something did change. We now know the cause of the stuttering. Some games run amazing at 4k, but there are a few that have major stutter due to VRAM usage. I see it in FC4, Unity and DA:I. I don't see it in BF4(which runs amazing at 4k w/o AA enabled), Wolfenstein, Thief, or Metro:LL
 
I'm not exactly happy with the situation. I have 2x 970 SCs and I wouldn't care too much if I was still using my 1080 setup, but I'm not. My problem is I just finished my build and already exceeded it's budget and though I'm still in my step-up window, I don't have another $500 lying around to step up to 980s. Sure I could step up to one but then I'm left with a card I can't use. Not to mention I purchased the backplates for my 970s so that would be another 2 items lying on my desk that couldn't be used.
post edited by jmike00 - 2015/01/30 15:48:52
#99
Zheny
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Re: class action against nvidia for the 970 owners 2015/01/30 17:43:45 (permalink)
Guys I just got the Evga GTX 970 SSC, great card but as soon I go over 3,5Gb of vram my FPS drops like crazy, games be come unplayable, I get around half the FPS I get with under 3,5GB vram in use, is this normal? Should I return the card? Or is there a bios update to fix the issue?
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Re: class action against nvidia for the 970 owners 2015/01/30 17:47:40 (permalink)
is this normal.............Short answer Yes
 
Should I return the card...........Up to you
 
is there a bios update to fix the issue..................Nope, probably won't be...............
 
 


 
 
 
 
 
 
 
 
Zheny
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Re: class action against nvidia for the 970 owners 2015/01/30 18:01:21 (permalink)
Hmm, on the package it says 4GB vram, why is the last 512MB so much slower that It gimps the FPS so much in games? 3,5 is fine, but I don't want the FPS to suffer if it goes over the 3,5GB. It's like buying a car with 200hp, with a 4 cylinder engine but only 3 work on full load and I only get 50hp of the engine on full load :(
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Re: class action against nvidia for the 970 owners 2015/01/30 18:08:09 (permalink)
Zheny
Hmm, on the package it says 4GB vram, why is the last 512MB so much slower that It gimps the FPS so much in games? 3,5 is fine, but I don't want the FPS to suffer if it goes over the 3,5GB. It's like buying a car with 200hp, with a 4 cylinder engine but only 3 work on full load and I only get 50hp of the engine on full load :(


But when it hits 3.5+, at least it isn't dropping into single digits. It is throttled, but still better than a card that runs over its full vram allocation.

And it would be more like an 8 cylinder fuel injected car that after it hit 3500 rpm of its alloted 4000, and extra carburetor kicks in, so instead of running completely out of power, you still get throttled power, but better than not enough fuel at all.
jmike00
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Re: class action against nvidia for the 970 owners 2015/01/30 18:30:11 (permalink)
Scarlet-Tech
Zheny
Hmm, on the package it says 4GB vram, why is the last 512MB so much slower that It gimps the FPS so much in games? 3,5 is fine, but I don't want the FPS to suffer if it goes over the 3,5GB. It's like buying a car with 200hp, with a 4 cylinder engine but only 3 work on full load and I only get 50hp of the engine on full load :(


But when it hits 3.5+, at least it isn't dropping into single digits. It is throttled, but still better than a card that runs over its full vram allocation.

And it would be more like an 8 cylinder fuel injected car that after it hit 3500 rpm of its alloted 4000, and extra carburetor kicks in, so instead of running completely out of power, you still get throttled power, but better than not enough fuel at all.



If that's how it worked then all would be fine. I could live with the FPS dropping to a much lower steady number but that's not what's happening. It's all over the place. It'll be at 40ish fps and then it feels like it simply skips a few frames and once it's done choking it's back at 40ish fps. Rinse repeat.  Like I posted above FarCry 4, AC5 and DA:I give me this stutter often enough to make it really annoying. Annoying enough that I'm thinking about just returning my 4k and buying a new 1440p monitor since I donated mine to pops. At least at 1440 I won't be banging into that 3.5 VRAM soft cap.
Scrublet
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Re: class action against nvidia for the 970 owners 2015/01/30 20:07:14 (permalink)
The problem isn't that the card performs badly.. the problem for me is that I thought i was buying a gtx 980 with less floating performance (4 TFLOPS vs 5 TFLOPS) and less cuda cores.
 
Clearly, i was misled by nvidia and in turn everybody who reviewed their cards on release was misled... i watched linus' 970 review and thought this anyways.
 
Now evga support wants me to spend 350 bucks to step up to a stock 980 when I spent 490 bucks on the 970 ftw...
thats around 840 bucks which I could get the classified or almost a 295x2 in my country(canada) 
 
meh
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Re: class action against nvidia for the 970 owners 2015/01/30 20:16:04 (permalink)
Scrublet
The problem isn't that the card performs badly.. the problem for me is that I thought i was buying a gtx 980 with less floating performance (4 TFLOPS vs 5 TFLOPS) and less cuda cores.
 
Clearly, i was misled by nvidia and in turn everybody who reviewed their cards on release was misled... i watched linus' 970 review and thought this anyways.
 
Now evga support wants me to spend 350 bucks to step up to a stock 980 when I spent 490 bucks on the 970 ftw...
thats around 840 bucks which I could get the classified or almost a 295x2 in my country(canada) 
 
meh


If you spent 490 on your card, then you would only pay the difference of the cards.

Right now, US price is 379, so you paid 110 over that.

The base model card you could currently step up to, the 980 ACX 2.0 is 549. Add 120 just for differences, and you would be at 669. So, 180 in difference according to your numbers. Where are you getting 350 from?
Scrublet
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Re: class action against nvidia for the 970 owners 2015/01/30 20:28:08 (permalink)
Scarlet-Tech
Scrublet
The problem isn't that the card performs badly.. the problem for me is that I thought i was buying a gtx 980 with less floating performance (4 TFLOPS vs 5 TFLOPS) and less cuda cores.
 
Clearly, i was misled by nvidia and in turn everybody who reviewed their cards on release was misled... i watched linus' 970 review and thought this anyways.
 
Now evga support wants me to spend 350 bucks to step up to a stock 980 when I spent 490 bucks on the 970 ftw...
thats around 840 bucks which I could get the classified or almost a 295x2 in my country(canada) 
 
meh


If you spent 490 on your card, then you would only pay the difference of the cards.

Right now, US price is 379, so you paid 110 over that.

The base model card you could currently step up to, the 980 ACX 2.0 is 549. Add 120 just for differences, and you would be at 669. So, 180 in difference according to your numbers. Where are you getting 350 from?

well for some reason i remember seeing 350 but its actually 280 which I would be able to get a ftw for lol
 
ripperino
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Re: class action against nvidia for the 970 owners 2015/01/30 21:00:16 (permalink)
Scrublet
well for some reason i remember seeing 350 but its actually 280 which I would be able to get a ftw for lol
 
ripperino


That still doesn't add up at all. Is it because of taxes and shipping?
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Re: class action against nvidia for the 970 owners 2015/01/30 21:27:44 (permalink)
j2345912
Stephenk291
the sad thing is, nvidia is making out like a bandit from the situation because everyone is just bumping up to the 980 for more $$. I can't imagine vendors are going to eat the cost of the returns so I can only imagine whatever vendor takes the returns back will be making nvidia foot the bill for the costs their incurring.
 
also another funny video.
 
https://www.youtube.com/watch?v=tQAtwFFa2QY


hahaha, I've watched the prior fixer videos, and they really gave me a good laugh, this one was awesome too! I love AMD's sense of humor. Regardless of the actual upsetting drama the 970 has stirred up. It will be funny to see AMD feed & play on this issue for a while. Seeing AMD & Nvidia trading blows is always fun


It's pretty comical and it's good to see some back and forth, but until AMD stops making inferior products they really have no room to talk :P 


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Scrublet
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Re: class action against nvidia for the 970 owners 2015/01/30 22:35:21 (permalink)
 
 
 
outlawii
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Re: class action against nvidia for the 970 owners 2015/01/31 18:28:20 (permalink)
Wow talk about blowing things out of proportion! 

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Re: class action against nvidia for the 970 owners 2015/02/01 12:42:48 (permalink)
Honestly, I bought a 4gb card for 4gb. And all you guys saying "it doesnt matter look at the performance," but in 1 year 1440p will hit that 3.5gb wall and be all over the place. Just as both of my 670FTW 2gb's hit the 2gb wall and fall apart, if I got the 4gb editions I would not have upgraded to the 970FTW's.
 
Recap - Good now that games use less than 3.5gb. As soon as games crank over that 3.5gb, it will all fall apart. I didnt spend 389$+ shipping for 3.5gb of ram. To say that it caches hardly used resources doesnt mean crap when a game needs 4gb of constantly used resources. So yes, they should of disabled that section and sold it cheaper, not lie to customers. Between the lied about specs and constant coil whine I dont know if I can stick with Nvidia much longer. EVGA too considering since may 2012 I've been through 4 670FTW's (about to RMA another one because it artifacts like crazy on BF4 - not OC'd further - so thats FIVE 670FTW's ill have been through) and now 2 970FTW's(stupid coil whine that hasnt burned in which still gives me headaches from the whine, 3.5gb of vram, less l2 cache, memory crossbar,) in not even 3 years. Absolute worst this has ever been for GPU's for me. All of my ATi cards still run, what gives EVGA? 
 
I use to only hype EVGA for their products and service. But hot snot, 7 cards in 3 years? Might be time to jump to a new vendor, cause thats ridiculous and more than just "bad luck."
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Re: class action against nvidia for the 970 owners 2015/02/01 12:47:47 (permalink)
HarryBojangles
Honestly, I bought a 4gb card for 4gb. And all you guys saying "it doesnt matter look at the performance," but in 1 year 1440p will hit that 3.5gb wall and be all over the place. Just as both of my 670FTW 2gb's hit the 2gb wall and fall apart, if I got the 4gb editions I would not have upgraded to the 970FTW's.
 
Recap - Good now that games use less than 3.5gb. As soon as games crank over that 3.5gb, it will all fall apart. I didnt spend 389$+ shipping for 3.5gb of ram. To say that it caches hardly used resources doesnt mean crap when a game needs 4gb of constantly used resources. So yes, they should of disabled that section and sold it cheaper, not lie to customers. Between the lied about specs and constant coil whine I dont know if I can stick with Nvidia much longer. EVGA too considering since may 2012 I've been through 4 670FTW's (about to RMA another one because it artifacts like crazy on BF4 - not OC'd further - so thats FIVE 670FTW's ill have been through) and now 2 970FTW's(stupid coil whine that hasnt burned in which still gives me headaches from the whine, 3.5gb of vram, less l2 cache, memory crossbar,) in not even 3 years. Absolute worst this has ever been for GPU's for me. All of my ATi cards still run, what gives EVGA? 
 
I use to only hype EVGA for their products and service. But hot snot, 7 cards in 3 years? Might be time to jump to a new vendor, cause thats ridiculous and more than just "bad luck."


If you bought a GTX 970 from EVGA and you are not happy with the product contact EVGA support.

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Re: class action against nvidia for the 970 owners 2015/02/01 13:01:13 (permalink)
rjohnson11
 
If you bought a GTX 970 from EVGA and you are not happy with the product contact EVGA support.




I fully plan too, I just dont have the extra money at the moment to stepup to a 980, maybe instead of replacing my artifacting 670FTW, that could be used as the difference (considering it will now have cost me 500$ on each 670FTW $420 + RMA's.) I've been with EVGA since I was old enough to buy my own GPUs - e-Geforce 7800GTX ACS3 Literally still have the box  - I hope support can help me out, its the main reason EVGA is my only recommendation to anyone buying a Nvidia card.
 
Just annoying reading all these posts about people basically telling the people upset about having something they didnt buy to "deal with it, you bought it it regardless of if the manufacturer didnt disclose the actual running specs of its product" I'm buying GPU's to last me a few years, not this afternoon. Makes sense why the 8gb versions havent released though.
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Re: class action against nvidia for the 970 owners 2015/02/01 13:22:44 (permalink)
Boy oh boy what a soup has nvidia made.. I absolutely love my new SSC, but I really havent tested out with new games.. But the complete silence and smooth fps on older games gives me pleasure (I had GTX 275 reference).. But will the 3.5 GB ram be stuttering my gaming in the future? When will it happen? Should I go and return this and wait for AMD new cards or what to do? The 8 GB cards should be fixed for this issue, right? Well i really cannot count on nvidia for that... Returning from 970 SSC to 275 reference seems crazy but paying full price for specs that were not true is just plain wrong...


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Re: class action against nvidia for the 970 owners 2015/02/01 13:44:34 (permalink)
Just my 2 cents....this is ridiculous how far this fiasco has gone.  I am very satisfied with my purchase of a 970.  I was lucky enough to not even get coil whine.  The only thing I'm let down about is when the day comes where a game needs 4GB of vram and my card won't be able to handle it when I was under the impression that it would be able to.  NVIDIA says they'll be releasing drivers to better allocate the 4GB that the card physically has, so hopefully this won't even be an issue.

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Re: class action against nvidia for the 970 owners 2015/02/01 13:48:25 (permalink)
drmarc
Just my 2 cents....this is ridiculous how far this fiasco has gone.  I am very satisfied with my purchase of a 970.  I was lucky enough to not even get coil whine.  The only thing I'm let down about is when the day comes where a game needs 4GB of vram and my card won't be able to handle it when I was under the impression that it would be able to.  NVIDIA says they'll be releasing drivers to better allocate the 4GB that the card physically has, so hopefully this won't even be an issue.


+1
Maybe they should go after Microsoft for releasing Windows 8.x

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Re: class action against nvidia for the 970 owners 2015/02/01 13:58:13 (permalink)
rjohnson11
HarryBojangles
Honestly, I bought a 4gb card for 4gb. And all you guys saying "it doesnt matter look at the performance," but in 1 year 1440p will hit that 3.5gb wall and be all over the place. Just as both of my 670FTW 2gb's hit the 2gb wall and fall apart, if I got the 4gb editions I would not have upgraded to the 970FTW's.
 
Recap - Good now that games use less than 3.5gb. As soon as games crank over that 3.5gb, it will all fall apart. I didnt spend 389$+ shipping for 3.5gb of ram. To say that it caches hardly used resources doesnt mean crap when a game needs 4gb of constantly used resources. So yes, they should of disabled that section and sold it cheaper, not lie to customers. Between the lied about specs and constant coil whine I dont know if I can stick with Nvidia much longer. EVGA too considering since may 2012 I've been through 4 670FTW's (about to RMA another one because it artifacts like crazy on BF4 - not OC'd further - so thats FIVE 670FTW's ill have been through) and now 2 970FTW's(stupid coil whine that hasnt burned in which still gives me headaches from the whine, 3.5gb of vram, less l2 cache, memory crossbar,) in not even 3 years. Absolute worst this has ever been for GPU's for me. All of my ATi cards still run, what gives EVGA? 
 
I use to only hype EVGA for their products and service. But hot snot, 7 cards in 3 years? Might be time to jump to a new vendor, cause thats ridiculous and more than just "bad luck."


If you bought a GTX 970 from EVGA and you are not happy with the product contact EVGA support.




Looking at your sig and seeing we have similar systems, especially down to the 4k monitor are you seeing the stutter in your 970 SLI setup? I'm glad I finally see someone of a higher enthusiast level than myself running 2 970s for 4k because I've been called an idiot on other forums for even expecting 970s to do 4k.
KLEYBA
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Re: class action against nvidia for the 970 owners 2015/02/01 14:08:08 (permalink)
this is why I don't buy hardware right when they first come out....  we should all wait a few months to let things...settle, you know?  see how different companies compare; see who's having major issues vs. those who have nailed it.  I'm just now upgrading to x99. 
jmike00
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Re: class action against nvidia for the 970 owners 2015/02/01 17:09:29 (permalink)
You mean like waiting from Sept to December, Kleyba?
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