Brightmist
It's not "warped logic". Stop being an EVGA fanboy.

Brightmist
You can't compare the two. EVGA designs and mods the PCB, Ford Dealer doesn't design anything and only mods cosmetic stuff.
 
edit. Hell, they don't even mod cosmetics.

misiak

matthewdg1973
Well I have been offered to Step up from my SSC+ to a vanilla GTX 980 even tho I'm out of the window. I call that excellent customer service!!! I think EVGA has the best customer service out of all the others hands down. By the way I have a original SSC backplate if anyone needs one. Just pay for shipping and its yours.

How this step up works ? What price you must pay ? The current price of 980 minus the current price of 970 or currect price of 980 minus the price you have paid when buying your 970 ? I don't know if it is worth if it to pay +200 more + shipping for 980.... Is not that better from 970.

misiak
Shortened, LoL.

Scarlet-Tech

misiak
Shortened, LoL.

Again, EVGA is doing a wonderful thing for their customers (hopefully EU will follow suit).

If EVGA allows you to trade from one card to the next, while only paying the difference, that should be a joy. I understand coming up with 200+ isn't easy, but Imagine if you went with another vendor and they got a wild hair up their bum and decided they weren't going to take the loss, that you will have to sell your card and then purchase a new one. At least EVGA is trying.

I can see nvidia offering games as compensation, so it will be a "physical" item. I could also see them, and would even go as far as to advise them, to require a current gpuz screen capture and submission and original receipt for compensation. Why? Because there is plenty who will have returned their card and request all the free stuff, or even people that have never had anything that WILL take advantage of however this plays out.

I could also see them do a voucher for a monetary amount toward their own product, to verify users stay "loyal" and don't take the money and go to team red and use the funds.

matthewdg1973

kdarkmoor
EVGA isn't to blame here, Nvidia is. So far, my experience with EVGA has been stellar in the past. That's why I bought the SSC 970 and not the Gigabyte G1. Upon hearing about the 3.5GB issue, I decided I wanted a tad more longevity out of my card, so I contacted EVGA (there was some issue concerning a restocking fee, as I was originally going to return it, but that got sorted quickly and painlessly), and I will be stepping up to the 980. Chris B. has been kind enough to have EVGA pay for shipping as a courtesy (He didn't have to), so all I will have to pay is the difference ($200). Am I upset that I have to shell out $200 that I arguably don't really have/want to spend? Yeah, I am. It isn't EVGA's fault, however, and their response is what I've come to expect from them, as a leader in the video card market.
 
I will freely admit that the SSC 970 is an excellent card, and that I got a good one. I'm easily running an overclock of 1532mhz. and it will go higher, up to 1601mhz, although it tends to stumble a bit at times there. I merely want something with a little more longevity and the ability to utilize all 4 GBs of ram at very high resolution down the road without stuttering or the possibility of it.
 
Expecting EVGA to do something like a discount on a 980 or any number of other things suggested, is unfair. If you need to do something about it, go after Nvidia, or talk with EVGA about realistic options.

Must be nice of them to pay for your shipping. I was offered a step up, of course paying for the shipping, and haven't heard back from them yet.