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Benifits of EVGA over ASUS?

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AliceSML79
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2015/01/27 18:05:29 (permalink)
I am curious what benefit's EVGA has over ASUS.  ASUS dose have lots features crammed in hardware and software.  I never figured out how to overclock properly so ASUS software has a better benefit there, but I think EVGA has the far better warranty's.  can anyone else give me some other befits over ASUS?  I have used MSI in the past and ECS as well, but best experiences have been EVGA and ASUS.
 
Thanks in Advance
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    the_Scarlet_one
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    Re: Benifits of EVGA over ASUS? 2015/01/27 18:49:00 (permalink)
    Try changing the thermal material on the Asus card, and you will find the advantage when you need to RMA the paperweight from Asus. Their customer service is amongst the best of the worst out there.

    They cover the screws with anti tamper stickers so that you void the warranty by removing the cooler.

    They do sell more cards though, and they do have some very nice designs, as long as you enjoy exactly what you get. 3rd party coolers are generally not authorized on Asus cards.

    For EVGA, they seem to generally have better customer service, and they allow you to do minor maintenance on the card at home, rather than an RMA.
    post edited by Scarlet-Tech - 2015/01/27 19:01:27
    #2
    owcraftsman
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    Re: Benifits of EVGA over ASUS? 2015/01/27 21:58:31 (permalink)
    I once lost all the screws to  re-attach a stock GPU heat sink so I could return it for RMA within days EVGA had the screws at my front door. No where in the business will you find customer support like that. EVGA FTW

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    #3
    Sajin
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    Re: Benifits of EVGA over ASUS? 2015/01/28 09:22:09 (permalink)
    When it comes to buying GPU's EVGA is the best for sure.
    #4
    ledzppln6
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    Re: Benifits of EVGA over ASUS? 2015/01/28 09:27:07 (permalink)
    I've owned several EVGA GPUs, but I can't testify to their customer service.  This is because I have never needed it due to the fact their cards always have worked flawlessly out of the box for me.

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    #5
    Cool GTX
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    Re: Benifits of EVGA over ASUS? 2015/01/28 09:41:59 (permalink)
    EVGA has this great community of fellow members on a forum they support.  
     
    EVGA - warranty. My last card I could buy 10 year warranty; just saying if 3 years is too short more is / was available.
     
    EVGA - Can you say step-up program?
     
    I have dealt with ASUS on a warranty claim on a stock MB and it was PAINFUL and Slow! (I do like their MB, used for years)
     
    I have yet to have a failure of any of my EVGA cards; so I do not know what that is like.
     

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    drunkie
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    Re: Benifits of EVGA over ASUS? 2015/01/28 10:13:04 (permalink)
    i don't think there is any difference anymore. once they removed the warranty it kinda voided out the whole reason i valued ega higher. i know they will sell you  a warranty but i don't want to buy it after the fact. i don't like using a cc online. i didn't mind a evga card costing more to get the warranty. now i don't think it matters what brand of card you get. get whoever has the best sale
    #7
    starsmine
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    Re: Benifits of EVGA over ASUS? 2015/01/28 12:33:19 (permalink)
    drunkie
    i don't think there is any difference anymore. once they removed the warranty it kinda voided out the whole reason i valued ega higher. i know they will sell you  a warranty but i don't want to buy it after the fact. i don't like using a cc online. i didn't mind a evga card costing more to get the warranty. now i don't think it matters what brand of card you get. get whoever has the best sale


    what warrenty are you talking about? most GPUs from EVGA are 3 year warranty, sure its no longer double lifetime, but 3 years is still significant. I had my last card from evga (660ti) crap out on me and I got a free replacement of a gtx 760 just this past summer.
    #8
    rjohnson11
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    Re: Benifits of EVGA over ASUS? 2015/01/28 12:46:52 (permalink)
    Been with EVGA now over 10 years assisting them on the forums. Their customer support is better than anyone else. As previously mentioned EVGA is about the only company where you are allowed to use a third party cooling solution without breaking the warranty so long as you don't physically damage the card and keep the original parts. So watercooling is a two thumbs up scenario with EVGA.

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    wmmills
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    Re: Benifits of EVGA over ASUS? 2015/01/28 12:48:27 (permalink)
    starsmine
    drunkie
    i don't think there is any difference anymore. once they removed the warranty it kinda voided out the whole reason i valued ega higher. i know they will sell you  a warranty but i don't want to buy it after the fact. i don't like using a cc online. i didn't mind a evga card costing more to get the warranty. now i don't think it matters what brand of card you get. get whoever has the best sale


    what warrenty are you talking about? most GPUs from EVGA are 3 year warranty, sure its no longer double lifetime, but 3 years is still significant. I had my last card from evga (660ti) crap out on me and I got a free replacement of a gtx 760 just this past summer.


    EVGA never had double lifetime warranty, just limited lifetime warranty,A1's etc... They were a little stricter too with not being able to pass your warranty on to a second buyer/used like now with guest rmas etc... XFX had double lifetime warranty and im pretty sure BFG did it right before they folded.

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    #10
    Hillguy
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    Re: Benifits of EVGA over ASUS? 2015/01/28 16:00:31 (permalink)
    rjohnson11
    Their customer support is better than anyone else. As previously mentioned EVGA is about the only company where you are allowed to use a third party cooling solution without breaking the warranty so long as you don't physically damage the card and keep the original parts. So watercooling is a two thumbs up scenario with EVGA.

     
    Well said RJ +1 , this is why I choose Evga

     
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    #11
    AliceSML79
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    Re: Benifits of EVGA over ASUS? 2015/01/28 18:25:25 (permalink)
    yeah from all the coments its resuring me evga is defently the way to go
    #12
    direraptor22
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    Re: Benifits of EVGA over ASUS? 2015/01/28 19:15:02 (permalink)
    EVGA is second to none in customer support and service. That I'll agree on...
     
    However, let's talk about motherboards. ASUS makes far greater boards, that's for sure. EVGA went on a decline on motherboard quality after Sandy Bridge. I tried out the Z77 FTW for a few months before I gave up on it and bought an ASUS Maximus V Formula which destroyed the EVGA board at every single aspect. EVGA was super awesome though in letting me return the board for a full refund even though I used it for several months.
     
    Tough decisions!


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    #13
    kaninja
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    Re: Benifits of EVGA over ASUS? 2015/01/28 19:25:12 (permalink)
    Motherboards it is Asus hands down as the superior product, they get a 9.8/10 in this regard IMO.  However their customer support is terrible and the RMA experience is NOT good.  So on the support side I give them a 4/10.
     
    In regards to video cards, both have great products so it is pick your poison.......but there is that pesky customer service experience with Asus you need to watch out for again.
     
    My next board will be either Asus or MSI.  My next GPU most likely EVGA.
     

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    Baltothewolf
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    Re: Benifits of EVGA over ASUS? 2015/01/28 19:33:01 (permalink)
    kaninja
    Motherboards it is Asus hands down as the superior product, they get a 9.8/10 in this regard IMO.  However their customer support is terrible and the RMA experience is NOT good.  So on the support side I give them a 4/10.
     
    In regards to video cards, both have great products so it is pick your poison.......but there is that pesky customer service experience with Asus you need to watch out for again.
     
    My next board will be either Asus or MSI.  My next GPU most likely EVGA.
     

    Agreed. I have an Asus mobo and I adore it. I don't use Nvidia GPU'S, but both my friends that needed a GPU upgrade recently I went with EVGA 670's. Why? Because their customer support is freaking awesome.

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    MSim
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    Re: Benifits of EVGA over ASUS? 2015/01/28 19:39:09 (permalink)
    AliceSML79
    yeah from all the coments its resuring me evga is defently the way to go




    Take most of the comments on here with a pinch of salt. This is after all a forums owned by EVGA. 
     
    EVGA seems to have better customer service and warranty from what i have read. I haven't had to deal with ASUS customer service. My ASUS monitor has worked fine for the past 3+ years without any problems.
     
    Graphics Cards = EVGA
    Motherboards = ASUS
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    LearjetMinako
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    Re: Benifits of EVGA over ASUS? 2015/01/28 19:51:13 (permalink)
    direraptor22
    EVGA is second to none in customer support and service. That I'll agree on...
     
    However, let's talk about motherboards. ASUS makes far greater boards, that's for sure. EVGA went on a decline on motherboard quality after Sandy Bridge. I tried out the Z77 FTW for a few months before I gave up on it and bought an ASUS Maximus V Formula which destroyed the EVGA board at every single aspect. EVGA was super awesome though in letting me return the board for a full refund even though I used it for several months.
     
    Tough decisions!


    +1 on that
     
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    #17
    AliceSML79
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    Re: Benifits of EVGA over ASUS? 2015/01/28 20:54:37 (permalink)
    I have used asus, msi, and evga rma in the past.  evga was the most pleasurable to deal with.  but features and software seam to be better with asus.  love the auto system optimization on the asus.  but I love how evga gpus have reference coolers available.  depending on the case I use I may need a reference gpu cooler.  im thinking I may go with a asus mobo and a set of evga gpus
    #18
    Violence.
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    Re: Benifits of EVGA over ASUS? 2015/01/28 21:59:29 (permalink)
    ASUS customer service is a nightmare. I have dealt with them in the past. You call EVGA tech support and they are helpful and nice. 2 totally different worlds. 
    #19
    Vlada011
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    Re: Benifits of EVGA over ASUS? 2015/01/29 16:46:32 (permalink)
    For me only fabric clock is important and design of hardware, PCB, nothing else. I would say 75% is fabric clock, 25% is hardware and how look. 
    Both service are fast for me, EVGA fast send from Germany, ASUS Western Balkan is close to me and I can leave hardware in service, 15-20 or 25 days waiting never mind, back up hardware is near me and pass really fast. Only benefits from higher clock and design of cards, nothing else. 
    Yes and If hardware is broken sending to ASUS is free, to EVGA will cost 20-30e, but such things are really not important, like I say only fabric clock and how something look in case.
    I understand for USA EVGA technical support is big advantage over ASUS, for Europe I think EVGA should think more on advantage in fabric clock.
    ASUS have nice aluminum cooler, silent operation, I don't know, but EVGA higher clock.
    And Superclock vs ROG Matrix will not finish nice for EVGA on place where no cheap and fast shipping as in USA.
    post edited by Vlada011 - 2015/01/29 16:58:37

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    #20
    joeymir
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    Re: Benifits of EVGA over ASUS? 2015/01/29 17:01:13 (permalink)
    Forgive me, but all I did was read the OP's comment, and skip down here to comment. Plain and simple really, if you EVER! EVER! have technical issues, there is not a better company than EVGA. Their phone support, you will always get someone who can speak clear English, email support is quick & easy. I've dealt with many companies over the years regarding anything from motherboards, power supply, video cards, ect. As far as customer service skills EVGA is a 10/10!  Asus is a 6 at BEST in my experiences with them!
     
    As far as hardware quality goes, EVGA is as good as any. I won't say they are "better" then Asus, but equally as good. Asus has been around a loooooooong time especially in the Motherboard market, so they know what they are doing, which is UN-deniable.
     
    overall though man, when it's your money on the table, and something goes wrong with your hardware, EVGA is tried and true. Asus has always been decent with RMA's but they are always lengthy & more of a hassle then I prefer.

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    Vlada011
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    Re: Benifits of EVGA over ASUS? 2015/01/29 17:29:23 (permalink)
    I agree, EVGA Classified is really something special, and outside and inside without shroud.
    I was someone who look only ROG and Classified section pull me to think that's not best.  
    I want to try to explain if EVGA technical support and step-up are biggest advantage in USA maybe in Europe
    higher clock than competition and power of Classified hardware is more interesting than step-up on reference cards in first 90 days.
    All of us prey to hardware work and want to enjoy in presented hardware not technical support.
    EVGA is better and for someone who strictly want reference cards and want 3-4 of them. 
    If new series show up he can replace and have good support. 
    But if someone ask something more than it's not every EVGA better than every ASUS.
     
    post edited by Vlada011 - 2015/01/29 17:39:09

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    #22
    AliceSML79
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    Re: Benifits of EVGA over ASUS? 2015/01/29 23:29:50 (permalink)
    it looks like the EVGA Z97 Stinger WiFi is a good board and so is the ASUS ROG MAXIMUS VII IMPACT.  think the impact has a few nice features like 4 pwm fan headers, m.2 ssd slot, and a sweet sound card.  not sure if sound card will make much difference since im looking at using gpus hdmi to output to my surround sound and tv.  dose anyone know for sure on that?
    #23
    transdogmifier
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    Re: Benifits of EVGA over ASUS? 2015/01/30 05:03:22 (permalink)
    eVGA 4 life for GPU's..
     
    I've become quite the fan of Asrock Motherboards though...Haven't had to deal with their customer service...so can't say anything about that.
     
     

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    #24
    bcavnaugh
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    Re: Benifits of EVGA over ASUS? 2015/01/30 15:03:22 (permalink)
    Support

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    #25
    seth89
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    Re: Benifits of EVGA over ASUS? 2015/01/30 19:48:26 (permalink)
    EVGA
    -step up program
    -awesome warranties 
    -people answer the phone when you need an RMA or tech support.
    -people here on this forum will help you including evga employees 
    -fast turnout time for RMA
    -they seem to be alright with you water cooling a product and placing an RMA as long as you put the original heat sink back on.
     
    And don't think that their product is trash b/c I said RMA 10 times, Im just impressed with the support.
    post edited by seth89 - 2015/01/30 19:50:41


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