misiak
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Re: What will EVGA do about the now known issue with the 970 VRAM?
2015/01/28 07:05:17
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Scarlet-Tech
If you can set everything at the max settings, it will invalidate your score but should give out fps readings at least.
It runs the test at 4k, then downscales it to 1080p to match your monitor... Consider it magic and wizardry :-)
I suppose more than 4K is not possible with firestrike ultra right? Then we can try to max details to go over 3.5GB even results will not be valid. We can compare performance drop if we compare both our results.
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the_Scarlet_one
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Re: What will EVGA do about the now known issue with the 970 VRAM?
2015/01/28 07:11:41
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Exactly what I was thinking. We can't push past 4k, but we may be able to find the true vram wall with a closest to real world test. Running 3D Mark 11 with everything maxed out right now. I just remembered, there is nothing that can be adjusted with Firestrike Ultra. It is strictly Click and go.
post edited by Scarlet-Tech - 2015/01/28 07:20:16
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Darwolia
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Re: What will EVGA do about the now known issue with the 970 VRAM?
2015/01/28 07:36:53
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Scarlet-Tech
Exactly what I was thinking. We can't push past 4k, but we may be able to find the true vram wall with a closest to real world test.
Running 3D Mark 11 with everything maxed out right now. I just remembered, there is nothing that can be adjusted with Firestrike Ultra. It is strictly Click and go.
I was able to run Firestrike with 5k with costum settings, the VRam was pushed to 4 Gb usage. Here are the results: www(dot)3dmark(dot)com/fs/3923643 And here what gpu-z showed afterwards: 
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JFoul
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Re: What will EVGA do about the now known issue with the 970 VRAM?
2015/01/28 07:44:54
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the_Scarlet_one
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Re: What will EVGA do about the now known issue with the 970 VRAM?
2015/01/28 07:49:01
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Darwolia
Scarlet-Tech
Exactly what I was thinking. We can't push past 4k, but we may be able to find the true vram wall with a closest to real world test.
Running 3D Mark 11 with everything maxed out right now. I just remembered, there is nothing that can be adjusted with Firestrike Ultra. It is strictly Click and go.
I was able to run Firestrike with 5k with costum settings, the VRam was pushed to 4 Gb usage.
Here are the results: www.3dmark.com/fs/3923643
And here what gpu-z showed afterwards:
Whwre did you find the 5k custom settings... I tried my best to change my setting and it wouldn't let me. I will look more tomorrow.. I like that red line that clearly shows 4gb of vram being used. It may kit be utilizing it the best, but this takes a lot of the guess work away.
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the_Scarlet_one
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Re: What will EVGA do about the now known issue with the 970 VRAM?
2015/01/28 07:54:28
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JFoul
Hey bud, could you do a direct copy and paste of this, so the font is much more legible for mobile users. This is a very interesting post from EatGamer. I hope they take steps to rule out anyone that sends their card back, because people will commit fraud, return their card and request compensation from NVidia if this lawsuit pans out. With nvidia being cooperative, I highly doubt there will be much done past this though.
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Darwolia
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Re: What will EVGA do about the now known issue with the 970 VRAM?
2015/01/28 08:02:27
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Scarlet-Tech
Darwolia
Scarlet-Tech
Exactly what I was thinking. We can't push past 4k, but we may be able to find the true vram wall with a closest to real world test.
Running 3D Mark 11 with everything maxed out right now. I just remembered, there is nothing that can be adjusted with Firestrike Ultra. It is strictly Click and go.
I was able to run Firestrike with 5k with costum settings, the VRam was pushed to 4 Gb usage.
Here are the results:
And here what gpu-z showed afterwards:
Whwre did you find the 5k custom settings... I tried my best to change my setting and it wouldn't let me. I will look more tomorrow.. I like that red line that clearly shows 4gb of vram being used. It may kit be utilizing it the best, but this takes a lot of the guess work away.
 I was also able to choose 8k but the second graphics test would not finish loading so I went with 5k.
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claytonma
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Re: What will EVGA do about the now known issue with the 970 VRAM?
2015/01/28 08:11:39
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Since I rma'ed my cards multiple times already, i wonder if they will even allow me to return for refund since the serial number is different.
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ziomuschio
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Re: What will EVGA do about the now known issue with the 970 VRAM?
2015/01/28 08:39:27
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i got this in oc scanner Furry E http://postimg.org/image/67p8mxt51/ guys do you think is a low performace?? defeactive chipset?? i'm asking you cause im not so pro to interpretate data
post edited by ziomuschio - 2015/01/28 09:10:37
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Cool GTX
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Re: What will EVGA do about the now known issue with the 970 VRAM?
2015/01/28 09:12:08
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NVIDIA Discloses Full Memory Structure and Limitations of GTX 970Author: Ryan ShroutDate: January 25, 2015Subject: Graphics CardsManufacturer: NVIDIATagged: nvidia, maxwell, GTX 970, GM204, geforceA few secrets about GTX 970UPDATE 1/28/15 @ 10:25am ET: NVIDIA has posted in its official GeForce.com forums that they are working on a driver update to help alleviate memory performance issues in the GTX 970 and that they will "help out" those users looking to get a refund or exchange.Yes, that last 0.5GB of memory on your GeForce GTX 970 does run slower than the first 3.5GB. More interesting than that fact is the reason why it does, and why the result is better than you might have otherwise expected. Last night we got a chance to talk with NVIDIA’s Senior VP of GPU Engineering, Jonah Alben on this specific concern and got a detailed explanation to why gamers are seeing what they are seeing along with new disclosures on the architecture of the GM204 version of Maxwell. NVIDIA's Jonah Alben, SVP of GPU EngineeringFor those looking for a little background, you should read over my story from this weekend that looks at NVIDIA's first response to the claims that the GeForce GTX 970 cards currently selling were only properly utilizing 3.5GB of the 4GB frame buffer. While it definitely helped answer some questions it raised plenty more which is whey we requested a talk with Alben, even on a Sunday.Let’s start with a new diagram drawn by Alben specifically for this discussion. GTX 970 Memory System Believe it or not, every issue discussed in any forum about the GTX 970 memory issue is going to be explained by this diagram. Along the top you will see 13 enabled SMMs, each with 128 CUDA cores for the total of 1664 as expected. (Three grayed out SMMs represent those disabled from a full GM204 / GTX 980.) The most important part here is the memory system though, connected to the SMMs through a crossbar interface. That interface has 8 total ports to connect to collections of L2 cache and memory controllers, all of which are utilized in a GTX 980. With a GTX 970 though, only 7 of those ports are enabled, taking one of the combination L2 cache / ROP units along with it. However, the 32-bit memory controller segment remains.
post edited by Cool GTX - 2015/01/28 13:19:49
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misiak
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Re: What will EVGA do about the now known issue with the 970 VRAM?
2015/01/28 09:13:54
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what 3D Test have you selected for the test ? I can test it as well...
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ziomuschio
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Re: What will EVGA do about the now known issue with the 970 VRAM?
2015/01/28 09:19:50
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Furry E (GPU memory burner::3072MB)
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misiak
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Re: What will EVGA do about the now known issue with the 970 VRAM?
2015/01/28 09:28:42
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I have simillar results, 2066 points 34FPS. In comparison with 2048MB and 1024MB benchmark I have 6552 points and 109FPS. The results are the same which makes sense because ammount of vram should not impact overall perormance if not exceeded. And if the only difference is in amount of used vram, something is very bad here and only confirms the issue!!!!
I would like to ask guys with GTX 980, could you please run this benchmark on your rig for 2048MB and 3072MB and post your results ?
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ziomuschio
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Re: What will EVGA do about the now known issue with the 970 VRAM?
2015/01/28 09:34:38
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so we have defeactive chipset or is the 970 that work like this???
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ziomuschio
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Re: What will EVGA do about the now known issue with the 970 VRAM?
2015/01/28 09:36:48
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i think is better open new specific thread right??
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misiak
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Re: What will EVGA do about the now known issue with the 970 VRAM?
2015/01/28 09:39:36
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No we don't have defective chip, every 970 is affected by this problem. But also could be that this benchmark is not correct, we would need someone with 980 if there are framedrops as well.
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misiak
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Re: What will EVGA do about the now known issue with the 970 VRAM?
2015/01/28 09:41:21
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ziomuschio
i think is better open new specific thread right??
yep, please do that and ask 980 guys to test the same benchmark. If there is no drop between 2048 and 3072 then it is clear and we are sucked until nvidia hopefully fix it...
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ziomuschio
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Re: What will EVGA do about the now known issue with the 970 VRAM?
2015/01/28 09:54:08
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misiak
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Re: What will EVGA do about the now known issue with the 970 VRAM?
2015/01/28 09:59:50
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, do you have a steam account, if so pls add me to friend list, I cannot use pm yet. My name is mis3nko.
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misiak
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Re: What will EVGA do about the now known issue with the 970 VRAM?
2015/01/28 10:03:55
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But I agree with your PM, I'm not only sure if 4K will be enough to go over 3.2GB, so let's make 2 tests one 4K and one 5K ;)
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ziomuschio
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Re: What will EVGA do about the now known issue with the 970 VRAM?
2015/01/28 10:20:54
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bcavnaugh
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Re: What will EVGA do about the now known issue with the 970 VRAM?
2015/01/28 10:31:05
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From all what I have read here and on other web sites this is really not an issue. I was a way to provide the newer GPUs at a lower cost to the end user. With that being said and if users are not happy with the 970 they should have gone with the 980. Now comes along the 960 and from what I have read it too will have the same memory setup but at an even lower cost then the 970 GPU. This is some good reading: " you should read over my story from this weekend that looks at NVIDIA's first response" Thank you Cool GTX I would also read: NVIDIA Discloses Full Memory Structure and Limitations of GTX 970We all want what is new today and we do not research the Engineering behind it. To do so would take so long that when it would be completed we would have even newer Technologies and the cycle would then start all over. Then again how many of us are Engineers? Some could say that the 970 is to what Windows 8.x from Microsoft. Some will like some will not. For myself I only wish a better Driver from NVIDIA.
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Gwielgi
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Re: What will EVGA do about the now known issue with the 970 VRAM?
2015/01/28 10:41:26
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For a moment, forget the specs. Yes, Nvidia admitted that the published specs were wrong after independents, not Nvidia, investigated complaints and figured out what was happening. But here's the deal for me. It's not an issue of specs. It's about performance. My EVGA card tells me I can max the settings in the game I play the most, Guild Wars 2. If I do, frame rates drop to 9-21 FPS, less if I am moving. My 4-year old Radeon performed better (no, I can't go back to it as it has a bad fan). I can and have lowered all settings so I can play with my friends. The game looks like crap but it is playable. People playing games ranging from Skyrim to Inquisition are reporting stuttering and frame rate drops. For four months, Nvidia was aware that the 970 was not really a 4G card but never corrected the stats, never advised purchasers that some games load up the GDDR on a card as much as they can so the game runs more smoothly but that on a 970 that will bump you into the "+.5G" and that will slow everything down. Way down. I've got time on Step-Up but I can't afford the price difference for a real 4G card, a 980, or I'd have bought a 980 to begin with. What I really would like is some kind of patch to make my 970 usable with any damned game I play. What I need is EVGA or Nvidia to tell me straight up if there is some kind of work-around, patch, firmware update, whatever that will make that happen. I'm not hopeful that it will happen since, as has been pointed out, Nvidia knew about the difference in the 970's GDDR from what they said it was for four months now and, I assume, would offer a fix if it could be done. I have 80 days (looks like more with EVGA's generosity) to scrape together the price difference between a stock 980 and my 970 FTW. Maybe I'll do that. Or maybe I'll limp along with the 970, not know which game it will perform in, which one it will throttle down in, and keep scraping money together until some time in the summer get an entirely new card, maybe that "R9 380X" the Radeon guys supposedly are launching.
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Stephenk291
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Re: What will EVGA do about the now known issue with the 970 VRAM?
2015/01/28 10:46:07
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There isn't really much EVGA can do or should do about this. It's pretty much on Nvidia to release a driver fix that can hopefully address the problem or you have the option to step-up with EVGA which you wouldn't have with any other vendor. It seems some people who were outside their step-up range are being allowed to move up to the 980 so at least EVGA is doing something for people despite not really having to answer for the problem what-so-ever.
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kdarkmoor
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Re: What will EVGA do about the now known issue with the 970 VRAM?
2015/01/28 11:06:26
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I, like many others, aren't happy about the whole memory issue with the 970 series. I do realize that EVGA isn't to blame in this. I had contacted customer service about doing a return, as I am within my 30 day period, and was informed that I would be responsible for a restocking fee if I chose to return it. I wasn't expecting any sort of discount on a step up to a 980, a partial refund or anything like that, just simply wanted to return it.
After being contacted by Chris B., I was told that the restocking fee would be waived if I decided to return it, or I could step up to the 980. After some emailing back and forth, I am opting for the step up, after Chris B. offered assistance with that, in the form of pre-paid shipping back to them.
You really cannot expect anything more than that from them, as this really is a Nvidia problem. I imagine any other vendor would've told me that my only options are keep the card or pay the restocking fee.
I was lucky that I was within my 30 return/90 step up period. I have no idea what those that are outside of either of those can do, but I imagine that EVGA would be willing to do what they can.
I'm sure there are those of you that feel that I am overreacting by wanting to return/step up the 970. I will admit, I hit the silicon lottery with the card I received, and it performs excellently, but I purchased it with longevity in mind, and it seems a 980 will suit that purpose better when I make the move to 1440p/4K later this year.
Asrock Z170 Extreme4 - I5-6600K - 16 gigs EVGA 2400 ram - EVGA 980 ACX 2.0 - Samsung Evo 850 M.2 250 GB SSD - EVGA SuperNOVA 850 B2 - Corsair 200R Case - AOC U3477PQU 34" Ultra-wide monitor.
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Gwielgi
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Re: What will EVGA do about the now known issue with the 970 VRAM?
2015/01/28 11:06:52
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Stephenk291
There isn't really much EVGA can do or should do about this. It's pretty much on Nvidia to release a driver fix that can hopefully address the problem or you have the option to step-up with EVGA which you wouldn't have with any other vendor. It seems some people who were outside their step-up range are being allowed to move up to the 980 so at least EVGA is doing something for people despite not really having to answer for the problem what-so-ever.
I agree about Nvidia's responsibility. I don't care about other vendors and am glad EVGA is doing something for people. But it does have to answer for its part in the problem: it advertised its card incorrectly. Yes, Nvidia gave it bad specs. But if I build a bridge, and I use steel from a manufacturer who tells me it is of high quality and it isn't, then when the bridge collapses, I am responsible for what I used in making the bridge. I get sued and so does the manufacturer. So Nvidia supplied the chip set - the card makers never noticed what they had didn't match the specs, not even after producing several variations on the basic set? Good luck in court with that one. That's the law part, not to be confused with the ethical part. The biggest name on my 970's box isn't Nvidia, it's EVGA. Their box, their card, their sale, their share of the responsibility. I'm not expecting them to develop a workaround (I'm not expecting them to do much, frankly) but what I'd like is to hear EVGA telling Nvidia to fix things - as the "#1 seller in US and UK of Nvidia based products" (or so it says on the box), they should carry a hell of a lot more weight then me. Customer support? The support I need is someone in my corner. After all, both I and EVGA, if EVGA really didn't know what was going on, were shafted by Nvidia. That is what they can and should do.
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Viper97
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Re: What will EVGA do about the now known issue with the 970 VRAM?
2015/01/28 11:47:51
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Gwielgi
Stephenk291
There isn't really much EVGA can do or should do about this. It's pretty much on Nvidia to release a driver fix that can hopefully address the problem or you have the option to step-up with EVGA which you wouldn't have with any other vendor. It seems some people who were outside their step-up range are being allowed to move up to the 980 so at least EVGA is doing something for people despite not really having to answer for the problem what-so-ever.
I agree about Nvidia's responsibility. I don't care about other vendors and am glad EVGA is doing something for people. But it does have to answer for its part in the problem: it advertised its card incorrectly. Yes, Nvidia gave it bad specs. But if I build a bridge, and I use steel from a manufacturer who tells me it is of high quality and it isn't, then when the bridge collapses, I am responsible for what I used in making the bridge. I get sued and so does the manufacturer. So Nvidia supplied the chip set - the card makers never noticed what they had didn't match the specs, not even after producing several variations on the basic set? Good luck in court with that one. That's the law part, not to be confused with the ethical part. The biggest name on my 970's box isn't Nvidia, it's EVGA. Their box, their card, their sale, their share of the responsibility. I'm not expecting them to develop a workaround (I'm not expecting them to do much, frankly) but what I'd like is to hear EVGA telling Nvidia to fix things - as the "#1 seller in US and UK of Nvidia based products" (or so it says on the box), they should carry a hell of a lot more weight then me. Customer support? The support I need is someone in my corner. After all, both I and EVGA, if EVGA really didn't know what was going on, were shafted by Nvidia. That is what they can and should do.
But if you look at the card where it's inserted into the PCI-E slot it says... NVidia....  Thems be the fine print ya hear about!
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matthewdg1973
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Re: What will EVGA do about the now known issue with the 970 VRAM?
2015/01/28 11:52:41
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Viper97
Gwielgi
Stephenk291
There isn't really much EVGA can do or should do about this. It's pretty much on Nvidia to release a driver fix that can hopefully address the problem or you have the option to step-up with EVGA which you wouldn't have with any other vendor. It seems some people who were outside their step-up range are being allowed to move up to the 980 so at least EVGA is doing something for people despite not really having to answer for the problem what-so-ever.
I agree about Nvidia's responsibility. I don't care about other vendors and am glad EVGA is doing something for people. But it does have to answer for its part in the problem: it advertised its card incorrectly. Yes, Nvidia gave it bad specs. But if I build a bridge, and I use steel from a manufacturer who tells me it is of high quality and it isn't, then when the bridge collapses, I am responsible for what I used in making the bridge. I get sued and so does the manufacturer. So Nvidia supplied the chip set - the card makers never noticed what they had didn't match the specs, not even after producing several variations on the basic set? Good luck in court with that one. That's the law part, not to be confused with the ethical part. The biggest name on my 970's box isn't Nvidia, it's EVGA. Their box, their card, their sale, their share of the responsibility. I'm not expecting them to develop a workaround (I'm not expecting them to do much, frankly) but what I'd like is to hear EVGA telling Nvidia to fix things - as the "#1 seller in US and UK of Nvidia based products" (or so it says on the box), they should carry a hell of a lot more weight then me. Customer support? The support I need is someone in my corner. After all, both I and EVGA, if EVGA really didn't know what was going on, were shafted by Nvidia. That is what they can and should do.
But if you look at the card where it's inserted into the PCI-E slot it says... NVidia.... Thems be the fine print ya hear about!
Maybe on your card but mine says EVGA.
~Intel Core i7-3770 3.4GHz~Cooler Master Hyper 212 EVO w/ Gentle Typhon fans (push/pull config)~Gigabyte GA-Z77MX-D3H~EVGA GTX 970 SSC+ 3.5GB :)~Corsair Vengeance LP 16GB DDR3 1600~Corsair Performance Pro 256GB SSD~WD Black 1TB 7200RPM~Seasonic SS-760XP2 80 Plus Platinum~Silverstone Temjin TJ08B-E~Razor Death Adder Mouse~Razor Headset~BenQ XL2420Z 1920x1080 (3)
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billythekid2014
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Re: What will EVGA do about the now known issue with the 970 VRAM?
2015/01/28 12:16:44
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What should EVGA do nothing cuss its not there fault But if they do that's really nice of them it is NVidia that should do some thing I have 2 970 FTW's and love them they kick butt
post edited by rjohnson11 - 2015/01/28 12:43:36
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Mikael_Wartooth
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Re: What will EVGA do about the now known issue with the 970 VRAM?
2015/01/28 12:39:00
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kdarkmoor
I, like many others, aren't happy about the whole memory issue with the 970 series. I do realize that EVGA isn't to blame in this. I had contacted customer service about doing a return, as I am within my 30 day period, and was informed that I would be responsible for a restocking fee if I chose to return it. I wasn't expecting any sort of discount on a step up to a 980, a partial refund or anything like that, just simply wanted to return it.
After being contacted by Chris B., I was told that the restocking fee would be waived if I decided to return it, or I could step up to the 980. After some emailing back and forth, I am opting for the step up, after Chris B. offered assistance with that, in the form of pre-paid shipping back to them.
You really cannot expect anything more than that from them, as this really is a Nvidia problem. I imagine any other vendor would've told me that my only options are keep the card or pay the restocking fee.
I was lucky that I was within my 30 return/90 step up period. I have no idea what those that are outside of either of those can do, but I imagine that EVGA would be willing to do what they can.
I'm sure there are those of you that feel that I am overreacting by wanting to return/step up the 970. I will admit, I hit the silicon lottery with the card I received, and it performs excellently, but I purchased it with longevity in mind, and it seems a 980 will suit that purpose better when I make the move to 1440p/4K later this year.
Same here. I am building a $3.5K X99 build and had longevity in mind as well. I bought the 970 when they first launched and planned on getting a second to SLI when I finished my X99 System, but after talking to EVGA they are letting me step up to a 980 even outside of my window and I will also be purchasing a second one for SLI.
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