howdy2u2
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Re: What will EVGA do about the now known issue with the 970 VRAM?
2015/01/27 03:28:30
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Evga570
Them lawyers will love nVidia when they find out about this. They probably already started the lawsuit. It's not that anything wrong with 970 card. The fact that nVidia lied about the specs.
Yup the lawyers will love a lawsuit, it will be a class action...............lawyers will get THOUSANDS of dollars, end user will get a one time $3 off coupon to book of the month club..........................Still stepping up to the 970 FTW+
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the_Scarlet_one
formerly Scarlet-tech
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Re: What will EVGA do about the now known issue with the 970 VRAM?
2015/01/27 03:33:56
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Bright0001
It's a hard topic, nobody knows who is responsible for this, respectively, who has to take responsibility. NV, EVGA or the reseller? And then we have all the different laws in all the countries, so it will be very interesting how the story will end.
You do realize that while EVGA makes their own series and line, it is all within the regs of nvidia. Therefore, the reseller or company that manufacturers them under nvidia guidelines, are not allowed to seat from those guidelines... Just like when the 780ti classy was released fully voltage locked. It took over a month for EVGA to get permission to provide what they promised, and they did.
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ziomuschio
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Re: What will EVGA do about the now known issue with the 970 VRAM?
2015/01/27 04:13:41
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hey guys... the video card driver crash is normal??? i understand performance drop...but crash!!--- i can rma for this??? 
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the_Scarlet_one
formerly Scarlet-tech
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Re: What will EVGA do about the now known issue with the 970 VRAM?
2015/01/27 04:19:46
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Why are people still using that program?
Talk to EVGA about doing a step up. Switching cards isn't going to fix something that isn't there (aka the extra l2 cache it is searching for).
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ziomuschio
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Re: What will EVGA do about the now known issue with the 970 VRAM?
2015/01/27 04:23:53
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can you advise me for a better test soft?? i'ma not searching for extra l2 ... i'm not glad that vedo driver crash hwen load more than 3,5 vram
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the_Scarlet_one
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Re: What will EVGA do about the now known issue with the 970 VRAM?
2015/01/27 04:26:26
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You aren't going to find many benchmarks that push it to 4gb of vram, although they do exist. The last .5gb is just too slow to maintain the necessary speed.
Use heaven, Valley or play games. If you aren't seeing realworld problem in them, then it isn't going to effect you too much.
What monitor are you using? 1080p, 1440p, 4k?
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ziomuschio
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Re: What will EVGA do about the now known issue with the 970 VRAM?
2015/01/27 04:48:58
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ziomuschio
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Re: What will EVGA do about the now known issue with the 970 VRAM?
2015/01/27 05:02:04
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scarlet can advise me to evga oc scanner settings??open and click on bench?? how can take a screenshot??
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Bright0001
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Re: What will EVGA do about the now known issue with the 970 VRAM?
2015/01/27 05:11:53
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Scarlet-TechYou do realize that while EVGA makes their own series and line, it is all within the regs of nvidia. Therefore, the reseller or company that manufacturers them under nvidia guidelines, are not allowed to seat from those guidelines... It doesn't change anything. Here in Ger you have the law fully on your side, because it is written litteraly that it doesn't care if the reseller, manufacturer or his partners have made some statements which are untrue, the only question is who has to be legally responsible now. And I think I'll wait some days until the shops/partners and especially Nvidia give some official statements how they gonna handle the situation before I spend +200$ for 500Mb VRAM, even if I'm one of the guys who had framedrops and small lags in FC4 and AC:U, in FHD! The main reason I had chosen EVGA was because of its very good support reputation. Good decision.
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the_Scarlet_one
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Re: What will EVGA do about the now known issue with the 970 VRAM?
2015/01/27 06:05:06
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ziomuschio
i'm using 1080p monitor.... really dude..i get higher score with my old 770 ....and don't like 3500 vram only
It's amusing, and nothing against you, but 3 weeks ago, everyone was raving about how awesome the 970 was for the price, but it had coil whine.. Notice that no one cares about coil whine now... anyway, are you talking about like this?  just open OC Scanner, Click GPU Monitoring then select Furry E 3072mb and click Run. Select the "Snipping Tool" from your programs, and drag a box around the screen. SLI Disabled, Running Single 1080P monitor with Heaven loaded. Only seeing 1500mb of VRAM usage Maximum...   SLi Disabled, as stated. I get a whopping 14 FPS faster out of a 780Ti Classified. Notice that it says 1440p.. well, heaven drops to 1080 if that is all your monitor supports, so therefore it isnt actually at 1440 in the bench itself. Bright0001
It doesn't change anything. Here in Ger you have the law fully on your side, because it is written litteraly that it doesn't care if the reseller, manufacturer or his partners have made some statements which are untrue, the only question is who has to be legally responsible now. And I think I'll wait some days until the shops/partners and especially Nvidia give some official statements how they gonna handle the situation before I spend +200$ for 500Mb VRAM, even if I'm one of the guys who had framedrops and small lags in FC4 and AC:U, in FHD!
The main reason I had chosen EVGA was because of its very good support reputation. Good decision. Then speak with EVGA EU, and see how they will help you. Venting on the forum instead of talking to them like an adult will do nothing. Waiting for them to answer a forum post rather than getting direct communication with them will get you very little. There have been people outside of their stepup window that evga has helped, and they simply spoke with EVGA. Benefit vs Reward. I honestly have no idea what you meant when you said, "how they gonna handle the situation before I spend +200$ for 500Mb VRAM" If you return your card and get a 980, you will reap benefit all around.
post edited by Scarlet-Tech - 2015/01/27 06:16:18
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ziomuschio
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Re: What will EVGA do about the now known issue with the 970 VRAM?
2015/01/27 09:04:46
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thank you scarlet i will try like u advise scarlet...u can make a sort of manual to make bench?? how to set, how to interpretate data etc.. i think can be really cool thing!!! 
post edited by ziomuschio - 2015/01/27 09:07:34
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Mikael_Wartooth
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Re: What will EVGA do about the now known issue with the 970 VRAM?
2015/01/27 10:53:05
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Yep they are letting me do the normal step up program and pay the difference for a 980.
post edited by Mikael_Wartooth - 2015/01/27 11:50:49
 Follow me on Twitter: @ANN1H1L1ST
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vorko
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Re: What will EVGA do about the now known issue with the 970 VRAM?
2015/01/27 11:16:16
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I extended my warranty for 16 EUR and started the Step-up before too many people do it and we'ill have to wait weeks for their card ... :) just too bad I can't get the card with EVGA water block; now I can't decide between XSPC and EK :S
post edited by vorko - 2015/01/27 11:36:28
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Grey_Beard
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Re: What will EVGA do about the now known issue with the 970 VRAM?
2015/01/27 11:54:07
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vorko
I extended my warranty for 16 EUR and started the Step-up before too many people do it and we'ill have to wait weeks for their card ... :) just too bad I can't get the card with EVGA water block; now I can't decide between XSPC and EK :S
EK makes the blocks now for EVGA Hudrocopper. I have all EK blocks. I would recommend EK, although I hear XSPC are good, I have never used them.
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oOEvil1Oo
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Re: What will EVGA do about the now known issue with the 970 VRAM?
2015/01/27 12:04:54
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I am enjoying the comments from the people stating that its not a big deal. It is a very big deal. If Intel sold you a 4 core 8 thread processor but then you find out it was a shaved down version and the 2 threads are there but not correctly utilized people would be burning Intel at the cross. The funny thing is I just bought my cards not even 2 weeks ago and they were nothing but problems. Random hard locks, FPS drops, SLI voltage issues, and finally this issue with the memory. What people need to realize is that EVGA does not make the chips, just the boards. They were lied to as well. They had a cooler issue and let the customers side step to correct that, which is great customer service. I have bought EVGA off and on based on what has been available at the time performance wise. My 580's were EVGA my 770's are MSI because they are lightning edition cards. Just put a 750ti in the daughters rig and that went smooth. Unfortunately the 970's are back on the UPS truck headed where they came from. EVGA has great support but in this case I was in my 30 day return window so I did not have to wait for a resolution. Just luckily I had not gotten rid of the 770's just yet. So now I wait, see whats next on the pot, and where Nvidia takes this. Or I may end up with a 300x series card from the red team. Either way people need to stop blaming the board partners as they have done nothing wrong. It would be like blaming your car salesman because that new car has a defect. Have a good day everyone!!
5820k 4.7Ghz, 16GB Crucial 2400Mhz, EVGA X99 FTW, EVGA 1300 G2 PSU, GTX 770 MSI Lightning (SLI), Corsair H110i GT, Phanteks Enthoo Pro case
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Nereus
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Re: What will EVGA do about the now known issue with the 970 VRAM?
2015/01/27 12:15:49
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Mikael_Wartooth
If EVGA let me step up to a 980 I would send my 970 back in a heartbeat and I would also buy a second 980 this week when I purchase the last of my parts for my X99 build. If this issue was known before the deadline for my step up I would have sent it back already.
I purchased my 970 back in September also. I noticed way back then the strange issue with the spike, and it was discussed on these forums. I returned the card for a refund to Newegg but more because of the noise. I since purchased 2 x 980 SC card and have had no issues. My point is, the subject about the memory only spiking to 4GHz and not remaining there was discussed back then too. Sorry you missed it, but I think you're stuck now.
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Mikael_Wartooth
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Re: What will EVGA do about the now known issue with the 970 VRAM?
2015/01/27 12:17:43
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Nereus
Mikael_Wartooth
If EVGA let me step up to a 980 I would send my 970 back in a heartbeat and I would also buy a second 980 this week when I purchase the last of my parts for my X99 build. If this issue was known before the deadline for my step up I would have sent it back already.
I purchased my 970 back in September also. I noticed way back then the strange issue with the spike, and it was discussed on these forums. I returned the card for a refund to Newegg but more because of the noise. I since purchased 2 x 980 SC card and have had no issues. My point is, the subject about the memory only spiking to 4GHz and not remaining there was discussed back then too. Sorry you missed it, but I think you're stuck now.
Not stuck at all. EVGA is letting me step up and pay the difference for a 980 SC. Best Customer service in the biz.
Follow me on Twitter: @ANN1H1L1ST
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Nereus
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Re: What will EVGA do about the now known issue with the 970 VRAM?
2015/01/27 12:19:51
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Mikael_Wartooth
Yep they are letting me do the normal step up program and pay the difference for a 980.
That speaks volumes about how awesome EVGA service is. They had no obligation whatsoever to do that when you're well beyond the stepup period. Well done EVGA, once again. 
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Mikael_Wartooth
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trainplane3
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Re: What will EVGA do about the now known issue with the 970 VRAM?
2015/01/27 12:44:43
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vorko
I extended my warranty for 16 EUR and started the Step-up before too many people do it and we'ill have to wait weeks for their card ... :) just too bad I can't get the card with EVGA water block; now I can't decide between XSPC and EK :S
I have an all XSPC setup (CPU, GPU, radiator, pump/res) and I love the looks. Temps are great as well. Like what Grey_Beard said though, EK is awesome as well I've just never used them. For me it came down to styling.
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doc567
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Re: What will EVGA do about the now known issue with the 970 VRAM?
2015/01/27 13:06:00
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Evga GTX 970 SSC 
post edited by doc567 - 2015/01/27 13:26:21
Attached Image(s)
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the_real_maverick
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Re: What will EVGA do about the now known issue with the 970 VRAM?
2015/01/27 13:17:57
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Mikael_Wartooth
Nereus
Mikael_Wartooth
If EVGA let me step up to a 980 I would send my 970 back in a heartbeat and I would also buy a second 980 this week when I purchase the last of my parts for my X99 build. If this issue was known before the deadline for my step up I would have sent it back already.
I purchased my 970 back in September also. I noticed way back then the strange issue with the spike, and it was discussed on these forums. I returned the card for a refund to Newegg but more because of the noise. I since purchased 2 x 980 SC card and have had no issues. My point is, the subject about the memory only spiking to 4GHz and not remaining there was discussed back then too. Sorry you missed it, but I think you're stuck now.
Not stuck at all. EVGA is letting me step up and pay the difference for a 980 SC. Best Customer service in the biz.
This is most likely done on an individual basis. Until EVGA makes an official statement, don't think this will apply to all. Regardless of that, EVGA does have excellent service and will work with customers. Its good to hear they are helping your individual case, but what about all those 970 owners that are still within the step up time frame, but don't want to pay to step up? Many just want the 970 to perform as the specs are given. Nvidia is going to have to resolve this in one way or another or they will lose significant market share in the next round. There is a large group of enthusiasts that are fuming over this (not me personally), but it will affect future revenues.
Intel i7 6700K 4.0Ghz/ EVGA 980TI Classified / 16GB G.Skill DDR4 2400 / Gigabyte G1 gaming mobo / Western Digital Black 1 TB HDD/ Mushkin 1TB SSD / Corsair 750W PSU / 27" Asus ROG PG279Q IPS 1440 G-sync 165hz / Razer Deathadder / Logitech G810 Spectrum / Windows 10 64bit / K70 RGB  http://www.heatware.com/u/70338
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vorko
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Re: What will EVGA do about the now known issue with the 970 VRAM?
2015/01/27 13:19:38
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trainplane3
vorko
I extended my warranty for 16 EUR and started the Step-up before too many people do it and we'ill have to wait weeks for their card ... :) just too bad I can't get the card with EVGA water block; now I can't decide between XSPC and EK :S
I have an all XSPC setup (CPU, GPU, radiator, pump/res) and I love the looks. Temps are great as well. Like what Grey_Beard said though, EK is awesome as well I've just never used them. For me it came down to styling.
I have the XPSC Raystorm, D5 170, RX360 and RX280 but had to go with EK 970 block because I couldn't really find a compatible 970 block. Now that I'm stepping up to 980 that won't be an issue. Do you use the default blue LEDs from XPSC or did you change the colors?
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jeffmd
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Re: What will EVGA do about the now known issue with the 970 VRAM?
2015/01/27 15:54:24
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I'm really happy with the performance at $350, I dont think the issue is worth spending another $200 to get the 980 though. If I had a choice, I'd like to see future drivers allow us to disable the 512mb of memory so we don't get huge random frame drops.
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the_Scarlet_one
formerly Scarlet-tech
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Re: What will EVGA do about the now known issue with the 970 VRAM?
2015/01/27 16:00:26
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Just as I posted in another thread. Everyone with a 970, please run Firestrike Ultra. It will possibly overload your vram, and then we can see how bad the problem really is.
My flagship gpu can NOT handle Firestrike Ultra, because 3gb of vram isn't enough. When the 3gb is used, fps drops down to 8fps-15fps... That isn't playable at all.
I would like to see results from users with 970s. 980s need not apply, simply because they are dominating the leader boards already. I want to see how the 970 does in that benchmark.
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misiak
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Re: What will EVGA do about the now known issue with the 970 VRAM?
2015/01/27 18:26:04
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jeffmd
I'm really happy with the performance at $350, I dont think the issue is worth spending another $200 to get the 980 though. If I had a choice, I'd like to see future drivers allow us to disable the 512mb of memory so we don't get huge random frame drops.
I agree to disable this 0.5GB if applications access to the vram randomly. I still believe it is not random access and the slow part is only accessed when 3.5GB part is full. Then it not makes sense to disable it. Of course if game engines use some heuristic to address data, I don't know how it works though, then disabling it could help, because I'm sure apps are not ready for this memory scenario nvidia introduced us few days ago :)
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Squall_Rinoa86
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Re: What will EVGA do about the now known issue with the 970 VRAM?
2015/01/27 20:59:00
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nVidia should have left the L2 alone.
   PSU: EVGA SuperNOVA 1300 G2 My Affiliate Code: AN1FW0VMG6
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Mikael_Wartooth
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Re: What will EVGA do about the now known issue with the 970 VRAM?
2015/01/27 21:50:11
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Squall_Rinoa86
nVidia should have left the L2 alone.
Yep. That seems to be where the issue is. There is a bottleneck where the L2 cache is disabled. Nvidia should have really released that info instead of marketing the 970 as a 980 with less cuda cores. I would have just bought the 980 from the start if I would have known this issue existed.
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JFoul
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Re: What will EVGA do about the now known issue with the 970 VRAM?
2015/01/27 22:31:35
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TechPowerUp: NVIDIA plans to release a fix for the GeForce GTX 970 memory allocation issue. In an informal statement to users of the GeForce Forums, an NVIDIA employee said that the company is working on a driver update that "will tune what's allocated where in memory to further improve performance." The employee also stressed that the GTX 970 is still the best performing graphics card at its price-point, and if current owners are not satisfied with their purchase, they should return it for a refund or exchange. 
post edited by JFoul - 2015/01/27 22:40:30
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Mikael_Wartooth
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