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Hissing from psu

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jakedude182
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2015/01/12 12:07:35 (permalink)
Hi I recently bought an evga 750w supernova G2, and have found that it makes a slight electrical hissing sound. For the cpu (i5 4690k) i've tried turning off Speedstep, C-states, and cpu power saving options which didn't make any difference.
The noise only stops if I switch off the power to the psu, which is what I have been doing.
 
I am considering asking the shop for an rma, although the noise isn't really loud. But is certainly noticable..
Although if I were to receive another one it could make the same hissing sound or maybe worse.
 
So i'm not sure, what would you suggest?
Thanks, Jake
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    zildjian75
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    Re: Hissing from psu 2015/01/12 13:07:43 (permalink)
    Hey Jake,
    i would give EVGA Customer Service a call.  I've never really heard of hissing from the psu, so they will be able to help you figure out what you should do. If a RMA is necessary, they'll get you taken care of.
     
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    jakedude182
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    Re: Hissing from psu 2015/01/21 15:22:16 (permalink)
    I was able to RMA the psu, and received another brand new of the same psu today which makes also makes a hissing noise. Only more high pitched and irritating than the last one.
     
    My I5 4690k is overclocked to 4.5Ghz, and the ram is g-skill at 2400Mhz, and the gpu is an MSI R9 Lightning not overclocked (but am planning to overclock it.) The gpu does downclock to power save when not in full use, maybe if I OC it to not do that the psu might make a less high pitched while running.
     
    Only had the pc on half an hour and I'm going to have to RMA it again soon or if i'm not able to then completely cover up the back of the psu with some cloth or something to block the high pitch noise.
     
    I emailed EVGA support and got a message back saying that a hissing noise is not normal, and the fan should be the only thing making a noise.
    When I just plug the psu into the mains, outside of the pc with no modular cables connected there is virtually no hissing at all. Its only once i've got all the parts connected it begins.
     
    Any suggestions?  Other than buying e.g. a corsair or other brand psu
     
    Thanks, Jake
    post edited by jakedude182 - 2015/01/21 15:27:45
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    Vlada011
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    Re: Hissing from psu 2015/01/21 15:31:23 (permalink)
    Are you sure that's from PSU?
    It's possible but very small chance to 2 units produce same noise.
     

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    jakedude182
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    Re: Hissing from psu 2015/01/21 15:33:54 (permalink)
    Yes I am quite sure, as when I just switch the psu on without pushing the button to turn on the pc the hissing starts.
    When I flick the switch to power off the psu I hear a fade out from the capacitors and the hissing stops.
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    bcavnaugh
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    Re: Hissing from psu 2015/01/21 15:34:08 (permalink)
    Theirs a Snake in my Boot
     
    If you set your Motherboard to the Default or Optimized Settings and turn off any Overclocking to your GPU do you still have a Hissing Sound?
     
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    bcavnaugh
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    Re: Hissing from psu 2015/01/21 15:36:39 (permalink)
    jakedude182
    Yes I am quite sure, as when I just switch the psu on without pushing the button to turn on the pc the hissing starts.
    When I flick the switch to power off the psu I hear a fade out from the capacitors and the hissing stops.


    Have you tested this on a different Outlet in the wall that is on a different Circuit breaker?

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    Vlada011
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    Re: Hissing from psu 2015/01/21 15:37:14 (permalink)
    On your place I would borrow PSU from someone else, anything only to try or RMA one more time.
    But you must be aware that G2/P2 is not famous for coil whine and maybe exactly same PSU
    work normal under other condition in different room, house, different hardware,...

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    jakedude182
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    Re: Hissing from psu 2015/01/21 15:48:54 (permalink)
    Thanks for replies :)
     
    I am/have not overclocked the gpu, and by default it decreases its voltage while idle to powersave. I was thinking if I manually OC it then i might be able to stop it doing that.
    As far as i'm aware the ring circuit is fault free, we are using cartridge fuses. I will try it on another circuit in the house tomorrow
     
    Am about to set motherboard to default settings now.
    _____________________________________________________
    CPU: I5 4690K
    Model:
    Settings: Currently @ 4.5Ghz , (have tried turning C-states speedstep off again and I couldn't tell a difference).
     
    Corsair H80i cooling
     
    Gigabyte G1 Sniper Motherboard Z97
     
    Memory: 2x4gb
    Make:G-Skill
    Model:trident X
    Settings: 1.65v to run at 2400Mhz   , by default it is at ~1.5v 1600Mhz
     
     
    GPU/Video:
    Make: EVGA R9 Lightning
    Model:
    Driver Version: Omega (14.12)
    AGE: 1 month roughly since pc build and purchased all parts
     
    (am going to try running the pc without this in soon)
     
     
    PSU: EVGA Supernova G2 750W
    Make:
    Model:
    AGE:
     
     
    No other PCI devices

     
    OS: Win 7 x64
    Version: SP1
    Windows/Patch Level: build 7601, patch level?
    post edited by jakedude182 - 2015/01/21 16:02:48
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    jakedude182
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    Re: Hissing from psu 2015/01/21 15:52:12 (permalink)
    I have an old corsair HX 620W modular psu, but it only has one 12v CPU power lead. So I wouldn't of thought it would power on, not sure.
     
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    Vlada011
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    Re: Hissing from psu 2015/01/21 15:56:04 (permalink)
    Don't play games if you are not sure PSU work, but that's best option to try something else.
    Maybe something cause to PSU behave like that and maybe 3rd sample show exactly same sign.
    I thought what I hear with 970 G1, in one PC two cards produce coil whine, in other none. 
    Two guys tried in both PC when one get graphic with coil whine and other not.
     

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    ty_ger07
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    Re: Hissing from psu 2015/01/25 09:08:38 (permalink)
    A ring circuit isn't a very nice thing. I would try other outlets closer to either end of that ring circuit or try other circuits if you have more than one circuit to use.

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    Viper97
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    Re: Hissing from psu 2015/01/25 12:42:02 (permalink)
    Other than a cat being stuck in your power supply, the only two things I know from my years of electronics that hiss when going bad are transformers and capacitors.  Resistors hiss but that is a short lived hiss and then they are gone. 
     
    Maybe it's something else like a slightly rubbing fan blade?


     
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    bcavnaugh
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    Re: Hissing from psu 2015/01/25 13:18:06 (permalink)
    Viper97
    Other than a cat being stuck in your power supply, the only two things I know from my years of electronics that hiss when going bad are transformers and capacitors.  Resistors hiss but that is a short lived hiss and then they are gone. 
     
    Maybe it's something else like a slightly rubbing fan blade?


     

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    Vlada011
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    Re: Hissing from psu 2015/01/25 14:27:01 (permalink)
    In my apartment computer is on different place than other electronic, TV, lights, etc...
    If circuit jump and no power in all rooms only PC and monitor stay ON, than I back switch and power back in all rooms.

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    ty_ger07
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    Re: Hissing from psu 2015/01/25 22:33:04 (permalink)
    Viper97
    Other than a cat being stuck in your power supply, the only two things I know from my years of electronics that hiss when going bad are transformers and capacitors.  Resistors hiss but that is a short lived hiss and then they are gone. 
     
    Maybe it's something else like a slightly rubbing fan blade?


    The source of the noise is most likely either the capacitors or the inductors. These power supplies use pulse width modulation in the regulation circuitry and the noise is caused by the regulation ("leveling out") of the rapid pulses in voltage. But just because the source of the noise is determined does not necessarily mean that the component is bad. This user is using a very controversial home eleectrical design. I would highly advise that the user tries other outlets in the circuit and other outlets in other circuits. This user's home electrical design lays out the wiring in a loop using wiring of smaller diameter than normally advised. Any resistance in the ring circuit due to a poor connection at an upstream outlet will cause very unpredictable voltage to the power supply which can cause all sorts of anomalies.


    If there is a poor connection in his home's ring circuit, what happens is that voltage will be sitting there appearing to be available to his power supply. But each time his power supply extracts a pulse of current, the outlet's voltage drops dramatically due to the resistance upstream which will cause his power supply to undershoot and overshoot very badly. The PWM circuitry in his power supply is very smart but also very dependant on a stable voltage supply at the outlet.

    In a ring circuit, if one side of the ring has a bad connection, the majority of the current will be pulled from the other side through wiring which is only designed to supply 50% of the load. When the load isn't present, the voltage has no problem sitting there at full potential. But when there is a load, voltage drops rapidly due to upstream resistance (wires half the size as necessary). Since PWM is only pulling power in short bursts, the voltage at the outlet would be constantly oscillating. The LC filtering (inductance and capitance) in his power supply is what smooths out the output. When the output is oscillating badly due to a bad inpjt from his outlet, it will tend to operate outside its design and make noise.

    If thjs theory is correct, it would be very revealing to know what the RMS voltage is of that outlet when his computer is on versus when his computer is off.
    post edited by ty_ger07 - 2015/01/25 23:02:50

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    jakedude182
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    Re: Hissing from psu 2015/02/04 13:37:14 (permalink)
    I have spent a long time searching through posts about PSU models and coilwhine in general. From what I can see a lot of people get it and on basically all brands/models of psu, and it is often to do with the gpu and psu combination. I tried different power sockets on different circuits in the house, and took my GPU out and used onboard video, which made no difference. So yes capacitors in the PSU circuitry look like the cause. 
    We have an upstairs ring and a downstairs ring in the house which I thought could of been causing a problem. I tried it at a friends house on his computer, and there was also the same hissing. There were mcbs there, but not sure about ring or radial power circuits.

    Two Adults who were 60 couldn't hear any high pitched coilwhine at all, I'm 23 and can. Some other people who are 40 could only hear a faint hiss which bothered one, and not the other at all. Once its been noticed it is very hard to not listen out for (I listened for a month before replacing the first psu) 
    I Rma'd the first psu and quickly received another new EVGA Supernova G2 which also had coilwhine, only with a tiny bit more hissing. I could hear it from about 5 meters away from the case, instead of 1 to 2m close to it with the first psu. The second one hissed when no modular connections were plugged into it, so it didn't turn on and the only cable was the power in from the plug.
     
    Sombody here (blog.szynalski.com/2012/11/24/in-search-of-a-quiet-psu) who had the same problem suggested that since the newer more energy efficient PSUs e.g. 80% gold, silver have been made and are popular, and that coilwhine has increased/is more likely to occur. (Over the last few years+). I think this too.
     
    A forum user somewhere posted that he wrote to Corsair and received this response:
    "The noise is not normal to the unit. It's very difficult to test units for audible noise in reality, because Corsair's test environment has a very clean power source. Many times, the noises come from the PFC filter circuitry or components used in the AC-DC conversion process, and these components all can react differently based on how clean the power source is. A unit that performs silently here in the lab may buzz or click in a house with older wiring, or using a failing battery-powered UPS, or any number of other things". 
     
     I would have thought that the wiring in my house is quite old, as we have cartridge fuses and no mcbs/rcds. But trying the psu in another house ruled my house wiring out I guess.
    The Power factor supplying a house can't be made better, but some sort of correction for a single socket outlet may exist. A poor power factor will make capacitors work harder as the current is lagging the voltage. The psu might try to correct this to result in a purely resistive PF of 1. I don't know what the power factor in the house is. 
     
    Luckily I was able to refund the second EVGA psu. I looked around online for psus that don't hiss or are less likely to, there were a lot of people saying that corsair CX psus hiss. I noticed also that manufacturers, when listing psu specifications say a lot about the fans being designed to be silent. But nothing on capacitor noise (coilwhine), only that there are high quality capacitors. 
     
     
    I couldn't see many people posting about coilwhine with bequiet psus, and after seeing this review commenting on capacitor noise I went for a bequiet straight power 10 | 700w 
    www.guru3d.com/news-story/be-quiet-straight-power-10-psu.html
     
    I have had this in for about 3 days now and luckily don't get any hiss or audible noise from the bequiet psu. The difference is great :)
    post edited by jakedude182 - 2015/02/04 14:10:22
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