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Torq x10 carbon Issue

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Gr3yh0unD1337
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2014/12/25 06:02:53 (permalink)
Hey Guys,
i got my new mouse yesterday and i am enjoying it very much. But now there is a Problem. Yesterday i used it for about 6 Hours and today since i turned my pc on it doesnt work anymore.
I am a PC-Specialist so dont come with reboot etc... :D i uninstalled it and reboot and switched the Port ...and yeah even tried to use it on another pc. There is nothing ... it stays black and doesnt move anything. In the Hardware Overview i see it as unknown USB Device -.-
 
Maybe some help or do i really have to RMA it
 
Greetings from Germany and have nice holidays :D
post edited by Gr3yh0unD1337 - 2014/12/25 06:07:13
#1

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    camerondirks
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    Re: Torq x10 carbon Issue 2014/12/25 13:16:14 (permalink)
    I am having this same problem. I plugged in my mouse and followed the instructions on the pamphlet to get to software, and when I ran the software it recognized my mouse, then updated the firmware. Right after the firmware was done the mouse suddenly was not recognized by windows 8.1 and also popped up as an unknown USB device through device manager. It said code 43. Any help on this would be nice as I didn't even get a chance to test it out in a game.
    #2
    Gr3yh0unD1337
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    Re: Torq x10 carbon Issue 2014/12/25 13:32:48 (permalink)
    I will contact EVGA Support on Saturday... if they have a Solution i will post it here.
    Until than ... my Roccat XTD has to do the work ...
    #3
    MSim
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    Re: Torq x10 carbon Issue 2014/12/25 21:15:01 (permalink)
    Maybe the firmware update messed up.
    #4
    Gr3yh0unD1337
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    Re: Torq x10 carbon Issue 2014/12/26 06:59:59 (permalink)
    Yeah maybe ... but i did the FW Update and than played / used it for hours ... first after i turned of my PC for some time it stoped working.
    #5
    MSim
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    Re: Torq x10 carbon Issue 2014/12/26 19:43:58 (permalink)
    Gr3yh0unD1337
    Yeah maybe ... but i did the FW Update and than played / used it for hours ... first after i turned of my PC for some time it stoped working.




    Might see if evga will do a free cross shipping. They have done it for other customers with issues. 


     
    #6
    Gr3yh0unD1337
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    Re: Torq x10 carbon Issue 2014/12/27 03:08:10 (permalink)
    We will see :D office is closed till monday -.-
    Still using other mouse and really sad about not using the Torq X10
    #7
    Gr3yh0unD1337
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    Re: Torq x10 carbon Issue 2014/12/29 06:42:10 (permalink)
    Okay talked to EVGA Germany today... have to RMA it :/
    Finally RMA is pretty easy with EVGA not like other brands ;)

    Have a nice NEW YEAR !!!!!!!!
    #8
    Alex M.
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    Re: Torq x10 carbon Issue 2014/12/29 06:51:56 (permalink)
    Hi,
     
    take advanced rma then even faster
     
     
    #9
    lakshmanvvs
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    Re: Torq x10 carbon Issue 2015/01/14 06:43:17 (permalink)
    Guys, 
     
    I am planning to buy the Torq X10 carbon. I primarily play FPS. So, is this mouse great for sniping. I use a claw grip. Most online reviews say it is too big and not comfortable for people with short hands. 
    #10
    Gr3yh0unD1337
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    Re: Torq x10 carbon Issue 2015/01/14 20:27:35 (permalink)
    You have to get and try it :D i have really big hands and i love this mouse .... but i loved the Razor Copperhead earlier too. So it is just an "Do i feel good with it" thing and nobody can tell you if your hands love it or hate it ;)
    #11
    GNielson
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    Re: Torq x10 carbon Issue 2015/01/18 12:59:39 (permalink)
    I have medium sized hands, and I really love the mouse.


    #12
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