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gpu usage drops to 0 for a split second in games **solved**

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nurownd
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2014/12/10 08:51:27 (permalink)
Hi all
I've been having this problem for a couple of months and it seems to have gotten worse. This happens stock and overclocked, my gpus during gaming will drop to 0% for a spit second and then will go back to normal. It seems to happen randomly during the game. It happens in battlefield 4 and world of warcraft. This happened to me with a single card, picked up another 780 ti and continues to happen. No stability issues or crashes but the random drop to 0% gpu usage. I've recently done a fresh install, installing software one by one then testing and monitoring my processes. I thought it was related to my asus rog front base drivers/asus processes. Without my asus front base drivers installed i went a whole day without this issue in battlefield 4, i continued testing the next day but the problem came back. It seems to happen randomly and is very annoying, leading me to a driver issue. I've seen a bunch of people complaining of the same exact issue on nvidia's forums. Was wondering if anyone is experiencing the same issue and if they have found a solution?
 
also im running in surround 5840x1080 3 x asus vg248qe 
 
Thanks
 
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post edited by nurownd - 2015/01/23 11:04:29
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    Sajin
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    Re: gpu usage drops to 0 for a split second in games 2014/12/10 13:01:25 (permalink)
    Give driver 331.82 a try.
    #2
    _JamesR
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    Re: gpu usage drops to 0 for a split second in games 2014/12/10 14:10:21 (permalink)
    Could you check your Event Viewer and see if there's anything in there reporting an error either with the kernel drivers or the hardware itself? It would be very strange for this to continue happening with three separate cards tested individually. At that point, it could be driver or OS related, or perhaps an issue with power. With what you've told us so far, I wouldn't think it's an issue with the cards themselves.
     
    If you continue to have issues, please let us know. You can contact support by calling 888-881-EVGA (3842), emailing support@evga.com or submitting a trouble ticket under one of your cards at EVGA.com.

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    #3
    nurownd
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    Re: gpu usage drops to 0 for a split second in games 2014/12/10 18:02:50 (permalink)
    Sajin
    Give driver 331.82 a try.


     
    Anything special about those drivers? I'll give em a try
     
    Thanks

    EVGATech_JamesR
    Could you check your Event Viewer and see if there's anything in there reporting an error either with the kernel drivers or the hardware itself? It would be very strange for this to continue happening with three separate cards tested individually. At that point, it could be driver or OS related, or perhaps an issue with power. With what you've told us so far, I wouldn't think it's an issue with the cards themselves.
     
    If you continue to have issues, please let us know. You can contact support by calling 888-881-EVGA (3842), emailing support@evga.com or submitting a trouble ticket under one of your cards at EVGA.com.



    Nothing in event viewer, have not had a single crash/tdr with these cards. I only have a warning in event viewer for "The driver \Driver\WUDFRd failed to load for the device ACPI\PNP0A0A\2&daba3ff&1." Sorry for any confusion, but i have 2 cards. One card I've had since they were released. I started having this problem with the first card on my old system, then i bought a second card for a new build. I'm still having the same problem on a new build with the 2 cards. At this point I'm testing each card individually and will try a single monitor.
     
    Thanks
    #4
    Sajin
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    Re: gpu usage drops to 0 for a split second in games 2014/12/10 18:37:29 (permalink)
    nurownd
    Sajin
    Give driver 331.82 a try.

    Anything special about those drivers? I'll give em a try
     
    Thanks

    They have been reported to stop 0% GPU usage drops inside Unigine Heaven 4.0. Maybe they will help with your issue.
    #5
    sahafiec
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    Re: gpu usage drops to 0 for a split second in games 2014/12/11 23:10:07 (permalink)
    sounds like a driver issue for me, do you have Asus AI suite software installed?

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    nurownd
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    Re: gpu usage drops to 0 for a split second in games 2014/12/12 08:40:26 (permalink)
    sahafiec
    sounds like a driver issue for me, do you have Asus AI suite software installed?




    I do not have asus ai suite installed. I've been testing out a single card since yesterday and have not had a single problem/gpu usage drop. Maybe the issue is related to the other card. I'll continue to test and report back.
     
    Thanks
    #7
    nurownd
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    Re: gpu usage drops to 0 for a split second in games 2014/12/12 13:21:00 (permalink)
    Tested the second card just now in battlefield, within 5 mins got red/blue and blackish artifacts and within 15 mins had the gpu usage drop to 0 for a split second. Looks like i'll be rmaing the card. Thanks for everyone's help.
    #8
    zerox3
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    Re: gpu usage drops to 0 for a split second in games 2014/12/18 21:31:25 (permalink)
     
    you mean kinda like this?
    #9
    NordicJedi
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    Re: gpu usage drops to 0 for a split second in games 2014/12/19 01:59:03 (permalink)
    It's possible that's what he was referring to, but after testing his cards one at a time, it appears that regardless of any driver/game issue, his second card clearly had issues with stability/artifacting.  That doesn't mean any of the other advice here isn't worth trying, but fortunately, it appears the issue occurs only on the second card, and not the first.

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    zerox3
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    Re: gpu usage drops to 0 for a split second in games 2014/12/19 17:33:15 (permalink)
    wish i could figure out my issue :[ this is extremely annoying for a 600$ card.
    #11
    _Nite_
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    Re: gpu usage drops to 0 for a split second in games 2014/12/19 18:28:46 (permalink)
    you are running 3 monitors in surround 5840x1080, is it possible the drop the 0% is due to the vram usage maxing out? the 780's are only 3GB cards which is not enough for that resolution.
     
    try playing on just 1 monitor to test this and see if the problem still occurs.

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    Sajin
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    Re: gpu usage drops to 0 for a split second in games 2014/12/19 18:37:48 (permalink)
    Removing PhysX system software from add/remove programs resolves the dips in usage for me. Fail NVIDIA FAIL! 
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    _Nite_
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    Re: gpu usage drops to 0 for a split second in games 2014/12/19 18:39:11 (permalink)
    Sajin
    Removing PhysX system software from add/remove programs resolves the dips in usage for me. Fail NVIDIA FAIL! 




    wouldn't that only be in PhysX supported games though? not that many games do

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    Sajin
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    Re: gpu usage drops to 0 for a split second in games 2014/12/19 18:40:44 (permalink)
    _Nite_
    Sajin
    Removing PhysX system software from add/remove programs resolves the dips in usage for me. Fail NVIDIA FAIL! 




    wouldn't that only be in PhysX supported games though? not that many games do


    It seems to mess with non physx games & benchmarks. 
    #15
    Vlada011
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    Re: gpu usage drops to 0 for a split second in games 2014/12/20 05:11:16 (permalink)
    I read for similar problem on Maximus Hero 6 or 7 with completely different GeForce card. 
    But I don't want to blame ASUS or motherboard, only say and any motherboard could be reason for such problem.
    Always is good someone close to you with good computer and to try graphic cards there. 
    In many cases it can eliminate or detect culprit.
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    #16
    nurownd
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    Re: gpu usage drops to 0 for a split second in games 2014/12/21 16:49:09 (permalink)
    Sajin
    Removing PhysX system software from add/remove programs resolves the dips in usage for me. Fail NVIDIA FAIL! 




    Interesting, thanks I'll remove physx
     
    I've never had any problems with 3gb of vram in surround.
    #17
    _Nite_
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    Re: gpu usage drops to 0 for a split second in games 2014/12/21 18:58:26 (permalink)
    I was just recently having issues with PhysX for some odd reason just now had to remove physX and the nvidia drivers completely and did a fresh install of both and now it works fine. Wierd.

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    nurownd
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    Re: gpu usage drops to 0 for a split second in games 2015/01/02 17:46:40 (permalink)
    I just wanted to update this thread. After trying 331.82 or 331.93 my stuttering issues are resolved. The only problem with the drivers is i cant run sli and surround at the same time, so i've opted to run sli on one montior with different sli auto and imported sli profiles from the newest driver. I also have to disable driver signature verification each reboot for the driver to load. Every driver after these give me drops to 0% gpu usage for a split second. Thanks for the info sajin. Nviida needs to take this issue more seriously and pinpoint the problem in the current drivers.
    #19
    Sajin
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    Re: gpu usage drops to 0 for a split second in games 2015/01/02 17:50:48 (permalink)
    No problem. I agree, nvidia does need to take the problem more seriously. I guess you seen my post on the geforce forums?
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    houkom
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    Re: gpu usage drops to 0 for a split second in games 2015/01/02 18:12:15 (permalink)
    Meanwhile im now having this issue. I went to 331.82 and found that i cant run my ASUS ROG at 144hz... It caps at 85hz and makes the screen dimmer so this issue doesnt get resolved for me this way.

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    Sajin
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    Re: gpu usage drops to 0 for a split second in games 2015/01/02 18:14:34 (permalink)
    houkom
    Meanwhile im now having this issue. I went to 331.82 and found that i cant run my ASUS ROG at 144hz... It caps at 85hz and makes the screen dimmer so this issue doesnt get resolved for me this way.

    There is a workaround. Make a custom res, set the timing to CVT reduced blank and you're good to go. 
    post edited by Sajin - 2015/01/02 18:16:40
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    houkom
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    Re: gpu usage drops to 0 for a split second in games 2015/01/02 18:23:06 (permalink)
    Sweeeetttt! I will try this in the morning then. The drop in usage is annoying as can be.

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    houkom
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    Re: gpu usage drops to 0 for a split second in games 2015/01/03 04:01:49 (permalink)
    I could not set my timing to CVT reduced blank. It was out of range for the SWIFT. As such, I tried dropping back to 344.48 and the extended hang is now a minute stutter. Where it would hang for a full second before... Now it's just a fraction of a second which is completely playable through. I will continue to test but so far 344.48 has yielded best results for me.
     
     
    Edit: Not to mention, CoD:AW actually connected the first time now instead of me clicking Play Online 16 times before finally going through. Dunno if it's related or not.
     
    Edit #2: Stutter is back but doesnt last as long. Not the split second it was on my first edit... but not as long as it was doing with the latest drivers. idfk what to do.
    post edited by houkom - 2015/01/03 11:52:37

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    nurownd
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    Re: gpu usage drops to 0 for a split second in games 2015/01/03 14:18:22 (permalink)
    houkom
    I could not set my timing to CVT reduced blank. It was out of range for the SWIFT. As such, I tried dropping back to 344.48 and the extended hang is now a minute stutter. Where it would hang for a full second before... Now it's just a fraction of a second which is completely playable through. I will continue to test but so far 344.48 has yielded best results for me.
     
     
    Edit: Not to mention, CoD:AW actually connected the first time now instead of me clicking Play Online 16 times before finally going through. Dunno if it's related or not.
     
    Edit #2: Stutter is back but doesnt last as long. Not the split second it was on my first edit... but not as long as it was doing with the latest drivers. idfk what to do.




    I'm sorry you can't get your swift to 144hz and the stutter is extremely annoying. Have you tried this? http://www.monitortests.com/forum/Thread-NVIDIA-Pixel-Clock-Patcher
     
    I've used this with my overlord monitor to reach above 60hz. See if you can reach 120 or 144hz with this and 331.82 or 331.93.
    #25
    Sajin
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    Re: gpu usage drops to 0 for a split second in games 2015/01/03 17:53:38 (permalink)
    houkom
    I could not set my timing to CVT reduced blank. It was out of range for the SWIFT. As such, I tried dropping back to 344.48 and the extended hang is now a minute stutter. Where it would hang for a full second before... Now it's just a fraction of a second which is completely playable through. I will continue to test but so far 344.48 has yielded best results for me.
     
     
    Edit: Not to mention, CoD:AW actually connected the first time now instead of me clicking Play Online 16 times before finally going through. Dunno if it's related or not.
     
    Edit #2: Stutter is back but doesnt last as long. Not the split second it was on my first edit... but not as long as it was doing with the latest drivers. idfk what to do.


    120Hz CVT Reduced Blank works for my swift on driver 331.82.
    post edited by Sajin - 2015/01/03 17:56:10
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    nurownd
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    Re: gpu usage drops to 0 for a split second in games 2015/01/05 10:34:53 (permalink)
    Anyone know how we can bring this to nvidia's attention? This has been happening to me for a long time, maybe 5 to 6 months. It sucks not being able to use surround and sli at the same time with this driver that is over a year old. I've posted on the geforce forums and sent pms to mods there. Hopefully they will fix it soon but its been happening for so long, who knows.
     
    Also are you guys running windows 8.1 or 7? wondering if it related to 8.1
    post edited by nurownd - 2015/01/05 10:49:23
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    houkom
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    Re: gpu usage drops to 0 for a split second in games 2015/01/05 13:05:40 (permalink)
    I'm running a fresh (just installed 2 weeks ago) build of Windows 7 Pro. Getting the same crap with nothing but drivers + games installed. Not even Office.

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    #28
    _Nite_
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    Re: gpu usage drops to 0 for a split second in games 2015/01/05 22:19:20 (permalink)
    144hz works great on Asus VG248QE
     
    and yes mine goes dim and brightens up too when gaming I figured that was normal with LED lighted displays.
    post edited by _Nite_ - 2015/01/05 22:44:43

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    #29
    Sajin
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    Re: gpu usage drops to 0 for a split second in games 2015/01/06 10:15:17 (permalink)
    nurownd
    Anyone know how we can bring this to nvidia's attention? This has been happening to me for a long time, maybe 5 to 6 months. It sucks not being able to use surround and sli at the same time with this driver that is over a year old. I've posted on the geforce forums and sent pms to mods there. Hopefully they will fix it soon but its been happening for so long, who knows.
     
    Also are you guys running windows 8.1 or 7? wondering if it related to 8.1


    I've reported this issue to nvidia as well. No idea when it will be fixed. Running windows 7 here.
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