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Need help with a Video Hardware Error Please.

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baalor
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2014/11/23 11:49:41 (permalink)
I recently purchased a 970 sc and am really happy with it but twice now i have been playing dragon age and i have crashed with a video error.  The error is as followed.
 
Source
Windows
Summary
Video hardware error
Date
‎11/‎23/‎2014 12:28 PM
Status
Not reported
Description
A problem with your video hardware caused Windows to stop working correctly.
Problem signature
Problem Event Name: LiveKernelEvent
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Files that help describe the problem
WD-20141123-1225.dmp
sysdata.xml
WERInternalMetadata.xml
Extra information about the problem
BCCode: 117
BCP1: FFFFFA8006ED5010
BCP2: FFFFF8800F2184AC
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
 
I am using geforce experience and have the newest drivers. Do i need to send this card back? please help if able.
(Update) this crash seems to be happening in about the same spot. is it possible it is not the card?
post edited by baalor - 2014/11/23 12:13:30
#1

3 Replies Related Threads

    WhiteDragon_
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    Re: Need help with a Video Hardware Error Please. 2014/11/23 12:14:48 (permalink)
    Hi and Welcome to the Forums :)
     
    I would say to try 344.16 Drivers.
    Also, is your system overclocked at all?
    if so, put everything back to stock and see if it happens again but I really like the 344.16 drivers for gaming.

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    #2
    baalor
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    Re: Need help with a Video Hardware Error Please. 2014/11/23 12:37:45 (permalink)
    It came superclocked i haven't made any changes. I will try the drivers you mentioned now, thank you so much. ill let you know if it works. 
    #3
    bcavnaugh
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    Re: Need help with a Video Hardware Error Please. 2014/11/23 12:41:23 (permalink)
    I will get the same BCCode: 117 if I overclock my CPU and Memory to high.

    Associate Code: 9E88QK5L7811G3H


     
    #4
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