BelowAverageIQ
Hi Guys,
 
Unfortunately have to send my Titan back for RMA. Been approved.
 
Can I send it back in the retail box, with the box wrapped in bubble wrap??? I know I wont get the box back, I assume I will get a refurbished unit, with a different serial number anyway.
 
Or do I simply wrap the card in bubble wrap, inside a box full of foam pellets............... 
 
The RMA instructions say NOT to send in the retail box, but I want the best chance of the card not being damaged in shipping and RMA being rejected.
 
Cheers

Bubble wrap the GPU then place the GPU in a sturdy box with foam pellets is fine.

Are you shipping this to Taiwan dept ? If yes please spend little more $$ to pack it better .
My board got damaged in transit .

people mail bananas?

DigitalBoy0101

Stephenk291
people mail bananas?

Haha yep!!! I've seen it! Some of the things people mail, they pay more in postage than the item is actually worth......*shrug*. Not for me to judge, they're paying my paycheck :)

I'd figure they'd get crushed or messed up in the machines that sort the mail...weird. That or they'd be over ripped and mushy by the time they reached their destination.

HeavyHemi

BelowAverageIQ
Hi Guys,
 
Unfortunately have to send my Titan back for RMA. Been approved.
 
Can I send it back in the retail box, with the box wrapped in bubble wrap??? I know I wont get the box back, I assume I will get a refurbished unit, with a different serial number anyway.
 
Or do I simply wrap the card in bubble wrap, inside a box full of foam pellets............... 
 
The RMA instructions say NOT to send in the retail box, but I want the best chance of the card not being damaged in shipping and RMA being rejected.
 
Cheers

Bubble wrap the GPU then place the GPU in a sturdy box with foam pellets is fine.

 
+1..... and make sure you take picts, or video even, of the card with close ups and your name written on a piece of paper with the date next to it, to avoid any issues and cover your own butt. Unless you take it to a ups store etc... and they pack it and ship it off, youll still be responsible for it getting broken in shipping if it gets manhandled. They will say that if it was packed and labeled correctly there wouldn't be a issue. Of course if ups store packs it incorrectly that's a different story. You can always put fragile stickers, or marker it even, across the box. Anythings better than nothing at all!!! Theres nothing wrong with too much packing material. Consider this......it has to survive a couple sorts and at each one they are gonna punt your package into the truck like a football. If you think you've done it well enough to survive that then youll be ok. :D

DigitalBoy0101

Stephenk291

DigitalBoy0101

Stephenk291
people mail bananas?

Haha yep!!! I've seen it! Some of the things people mail, they pay more in postage than the item is actually worth......*shrug*. Not for me to judge, they're paying my paycheck :)

I'd figure they'd get crushed or messed up in the machines that sort the mail...weird. That or they'd be over ripped and mushy by the time they reached their destination.

Not all parcels are sorted on the machines. If they're too heavy, too big, too oddly shaped, too fragile, etc.....they're held out to be sorted manually. Also, the machines don't read handwriting very well, or labels that are simply printed on a plastic pouch, like medicines or jeans.
 
Manually sorting Priority parcels is what I've done for, hmm....at least 10 years now.
 
Handwritten labels are a Post Office only thing.....UPS and Fed Ex don't have to deal with that like we do, they have strict labeling guidelines. I've had to try to decipher Grandma's arthritic scrawls for 20+ years LOL! My poor eyes >.<

oh interesting. I try to just type out the addresses on paper and tape over them versus writing.. I don't try to subject people to my chicken scratch writing lol.

Great job packing. Update this for us and let us know how you do. :)

wmmills
Great job packing. Update this for us and let us know how you do. :)

I did not pack them myself, I used a company here called pack and send. Cannot take the credit.
 
Packing itself was cheap, but freight was expensive (express, insured, tracking - DHL). They take care of the whole thing, less mucking around for me, thankfully.
 
I will update as I find out how it goes.
 
Thank you all for the replies and information.
 
Cheers

Stephenk291
people mail bananas?

nope, he just made that crap up. i do work for usps and have never seen such a thing.

 
That's great. Congrats, and enjoy.