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48 gigs only showing 40 gigs any suggestions?

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georgep001
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2013/11/13 15:20:58 (permalink)
I don't know what it is I have installed 48 gigs of ram and the bios shows only 40 gigs I have run tests on my ram and have checked threw cpuz all the slots to see if the ram is being recognized wich it is so im kinda confused as to why only the bios and windows only show it being 40 gigs not 48gigs any ideas?

Setup:
Mobo: Evga SR-2
Processor: 2 Intel Xeon X5650 @ 4.5Ghz with turbo enabled   
Ram: Patriot Sector 7 48GB 1600mhz
Cooling: 2 Corsair Hydro H80 Cpu cooling
Psu: 1 Silverstone 1500w
Harddrives: Intel x-25m 80gig ssd c drive, Western Digital 1TB Sata 3 Drive, Seagate 1TB Sata 2 Drive
Case: Lian Li PC-V2120
Videocards: 4 GTX Titans sli
Monitor: Acer touchscreen 23inch
Os: Windows 8.1 Professional 64bit edition
Keyboard: Steelseries stealth 
Mouse: Logitech trackball  
Speakers: Logitech Z-5500 Digital 5.1 

  
 
#1

26 Replies Related Threads

    Robbanswe
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    Re: 48 gigs only showing 40 gigs any suggestions? 2013/11/14 09:21:50 (permalink)
    working 3,9-4,3ghz watercooled is optimal
    often ít is memorys mhz and latency settings in bios that matter .
     

    2x EVGA SR-2 with X5690, 48/96GB RAM.
    1x intel Platinum 48core system with 9GPUS, 192GB ram all cpus\gpus watercooled 
    2x AMDThreadripper builds with 48GB ram,nvme raid.
    Intel 12900k,5xNVME raid, 3080,ddr5 
     
     
     
     
     
     
     
    #2
    georgep001
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    Re: 48 gigs only showing 40 gigs any suggestions? 2013/11/14 09:54:53 (permalink)
    Robbanswe
    working 3,9-4,3ghz watercooled is optimal
    often ít is memorys mhz and latency settings in bios that matter .
     


    So I shouldn't worry about the 8 gigs not showing up?

    Setup:
    Mobo: Evga SR-2
    Processor: 2 Intel Xeon X5650 @ 4.5Ghz with turbo enabled   
    Ram: Patriot Sector 7 48GB 1600mhz
    Cooling: 2 Corsair Hydro H80 Cpu cooling
    Psu: 1 Silverstone 1500w
    Harddrives: Intel x-25m 80gig ssd c drive, Western Digital 1TB Sata 3 Drive, Seagate 1TB Sata 2 Drive
    Case: Lian Li PC-V2120
    Videocards: 4 GTX Titans sli
    Monitor: Acer touchscreen 23inch
    Os: Windows 8.1 Professional 64bit edition
    Keyboard: Steelseries stealth 
    Mouse: Logitech trackball  
    Speakers: Logitech Z-5500 Digital 5.1 

      
     
    #3
    Robbanswe
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    Re: 48 gigs only showing 40 gigs any suggestions? 2013/11/14 11:08:08 (permalink)
    No problem with ram.
    You drive your SR-2 to fast with so much memory.
    48gb require higher timing settings and a Little more volt.
     
     
     
     

    2x EVGA SR-2 with X5690, 48/96GB RAM.
    1x intel Platinum 48core system with 9GPUS, 192GB ram all cpus\gpus watercooled 
    2x AMDThreadripper builds with 48GB ram,nvme raid.
    Intel 12900k,5xNVME raid, 3080,ddr5 
     
     
     
     
     
     
     
    #4
    georgep001
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    Re: 48 gigs only showing 40 gigs any suggestions? 2013/11/14 14:26:31 (permalink)
    Robbanswe
    No problem with ram.
    You drive your SR-2 to fast with so much memory.
    48gb require higher timing settings and a Little more volt.
     
     
     
     


    Ah ok ill just leave it then thanks alot for the quick reply.

    Setup:
    Mobo: Evga SR-2
    Processor: 2 Intel Xeon X5650 @ 4.5Ghz with turbo enabled   
    Ram: Patriot Sector 7 48GB 1600mhz
    Cooling: 2 Corsair Hydro H80 Cpu cooling
    Psu: 1 Silverstone 1500w
    Harddrives: Intel x-25m 80gig ssd c drive, Western Digital 1TB Sata 3 Drive, Seagate 1TB Sata 2 Drive
    Case: Lian Li PC-V2120
    Videocards: 4 GTX Titans sli
    Monitor: Acer touchscreen 23inch
    Os: Windows 8.1 Professional 64bit edition
    Keyboard: Steelseries stealth 
    Mouse: Logitech trackball  
    Speakers: Logitech Z-5500 Digital 5.1 

      
     
    #5
    jdub
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    Re: 48 gigs only showing 40 gigs any suggestions? 2013/11/29 20:58:53 (permalink)
    Try resetting the cmos (switch on the back of the mothetboard by usb ports and such). Did that and mine is recognizing all 24gb now. Was only showing 20gb but everytime ive booted since I cleared the cmos and reapplied my overclock settings all has been well. I did not have to manually adjust timings but then again I have half as much but all ram slots are populated. If clearing the cmos doesn't allow all 48gb to show up then I would say you have (a) faulty module(s).
    #6
    rjohnson11
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    Re: 48 gigs only showing 40 gigs any suggestions? 2013/11/30 03:39:33 (permalink)
    No doubt your memory amount is not showing up because of a BIOs setting not being correct or a very slight overclock instability. At BIOs default check to see if all memory is being read. If not try a slight bump in DIMM voltage.

    AMD Ryzen 9 7950X,  Corsair Mp700 Pro M.2, 64GB Corsair Dominator Titanium DDR5  X670E Steel Legend, MSI RTX 4090 Associate Code: H5U80QBH6BH0AXF. I am NOT an employee of EVGA

    #7
    jcgeny_fr
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    Re: 48 gigs only showing 40 gigs any suggestions? 2013/12/17 01:36:45 (permalink)
    without overclock : the 4 titan are needing 4x 250 w , the cpu 2 x 100 , 2 x 6 x 10 for the ram = your psu is at full load 
    you should use a second psu of same power and divide power with them . at 50% you have no waste of energy while at full load you loose 15 % [ http://en.wikipedia.org/wiki/80_Plus#Efficiency_level_certifications ]
     
    you should take 2 new corsair ax1200 i [platinium , 7 years warranty and an usb link to check it ] and a good ups for x-mas
    #8
    georgep001
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    Re: 48 gigs only showing 40 gigs any suggestions? 2013/12/19 17:24:44 (permalink)
    Thx for all the replies ill try the coms reset to see if that works ill also try adding another psu.

    Setup:
    Mobo: Evga SR-2
    Processor: 2 Intel Xeon X5650 @ 4.5Ghz with turbo enabled   
    Ram: Patriot Sector 7 48GB 1600mhz
    Cooling: 2 Corsair Hydro H80 Cpu cooling
    Psu: 1 Silverstone 1500w
    Harddrives: Intel x-25m 80gig ssd c drive, Western Digital 1TB Sata 3 Drive, Seagate 1TB Sata 2 Drive
    Case: Lian Li PC-V2120
    Videocards: 4 GTX Titans sli
    Monitor: Acer touchscreen 23inch
    Os: Windows 8.1 Professional 64bit edition
    Keyboard: Steelseries stealth 
    Mouse: Logitech trackball  
    Speakers: Logitech Z-5500 Digital 5.1 

      
     
    #9
    gordan79
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    Re: 48 gigs only showing 40 gigs any suggestions? 2013/12/26 04:59:44 (permalink)
    I'm guessing you are running RAM above 1333MHz. Adjust the multiplier down so that RAM is running at <= 1333MHz and all the DIMMs will show up. X5xxx Xeons were never rated for running RAM above 1333MHz. With the retail ones you can usually (but not always) get a little more out of them, but ES ones rarely manage much above 1333MHz RAM speeds without dropping banks, which is what you are seeing.
     
    Also you should be aware that Patriot RAM generally sucks - I only had Patriot RAM once, and never had it working stably at full rated speed (1600MHz DDR3), despite RMA-ing it (replacements worked no better). I could always shake it loose with OCCT within a few hours. The same machine tested stable with a week of OCCT-ing with Crucial, Corsair and Kingston RAM. If you are having weird stability problems you can't pin down and OCCT bails with an error on the large data set test after anything under 24 hours, try RAM from a more reputable manufacturer.

    Supermicro X8DTH-6, 2x X5690
    Crucial 12x 8GB x4 DR 1.35V DDR3-1600 ECC RDIMMs (96GB)
    3x GTX 1080Ti
    Triple-Seat Virtualized With VGA Passthrough (KVM)
    #10
    turbotdi
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    Re: 48 gigs only showing 40 gigs any suggestions? 2014/01/09 14:10:55 (permalink)
    I had same problem and followed this guideline:
    1. disable 1st CPU (check manual p.38)
    2. start computer, you should see 24GB memory
    shutdown..
    3. disable 2nd CPU
    4. start computer, you should see 24GB memory
    This is how you can see which CPU has the problem.
    I had to remove CPU and clean CPU-contacts (with water and paper) twice before SR-2 saw all the memory! Of course you can have a problem with one dimm, so you need to check, add/remove, dimms one by one to find faulty one. But a bad CPU-contact may lead you in wrong direction.
    I'm running 48GB at1700MHz (with zero problems, knock knock)
    I have set timings manually (9,9,9,27) and VTT to 1,35. I have same settings as with 24GB. I have a mixed set of Kingston and G-skill 1600Mhz memory.
     
     
    post edited by turbotdi - 2014/01/09 14:19:56
    #11
    lovelyvideo
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    Re: 48 gigs only showing 40 gigs any suggestions? 2014/02/04 19:24:11 (permalink)
    I had the same problem with my 48Gb I increased my dim voltage to 1.69v and now its works fine
    #12
    yorkman
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    Re: 48 gigs only showing 40 gigs any suggestions? 2014/10/20 14:39:03 (permalink)
    Bit of an old thread but I just got myself the SR-2 and have the same issue when using 12*4 Corsair Dominator GT 2000 MHz ram with dual x5670's overclocked to 4.1 GHz and stable. Latest BIOS (A58).
     
    During post it only sees a maximum of 40 GB. Same in windows. However, other tools like CPU-z and Evga e-leet software see all 48 GB so it's not a ram issue.
     
    I tried all suggestions mentioned here. Increased dimm voltage (tried as high as 2V). I set the timings manually to 9-10-9-27 @ 1.65V or auto. Same result. Even if I press the CMOS button and clear bios config....I can boot up and it still sees only 40 GB with no overclocking done. I also tried disabling cpu0 then cpu1. No difference.
     
    What else can I try??

    Mobo: Evga SR-2 A58 Bios
    Processor: 2x Intel Xeon X5670 @ 4.35 GHz w/out turbo (198*22) @ 1.35625*2 vCore.
    Ram: Corsair Dominator GT PC-16000 (2000 MHz) 9-10-9-27 @ 1.60V
    Cooling: 2x Cooler Master 240 
    Psu: Seasonic Platinum 1000W 
    Case: Corsair Obsidian 900d
    Videocard: el cheapo PCI-E gpu
    #13
    stingr9137
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    Re: 48 gigs only showing 40 gigs any suggestions? 2014/10/20 15:14:15 (permalink)
    I was able to reliably post 96GB using the following Kingston memory:
    KVR1333D3D4R9S/8G
     
    The product code stands for:
    KVR = Kingston Value Ram
    1333 = 1333mhz
    D3 = DDR3
    D = Dual Rank
    4 = 4x DRAM chip
    R = Registered memory
    9 = CAS latency
    S = with thermal sensor
    /8G = single 8GB stick (sold in other sizes and packagings like 16G as two sticks or 32G as 4 sticks)
     
    This was the only way I was able to get it to reliably post 96GB.  It is a bios implementation problem that has no chance of EVGA addressing as its not implemented by them (3rd party).  Also,  16GB sticks have no chance of posting.  I tried tried tried tried.  :-(
     
    Hope this helps.
    #14
    cuda-dude
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    Re: 48 gigs only showing 40 gigs any suggestions? 2014/10/20 16:10:38 (permalink)
    48 gig posting is not the same as 96, the board with no special tricks will post 48 if the board, the memory, and cpu's are all working right.

    EVGA Sr-2 w58 bios
    xeon x5690 x 2
    evga GTX 780 ti Kingpins  x4 sli
    clocked on H20 to 4.3
    48 gig Corsair 1600 ram
    Geekbench 34475 Windows 8.1 x64
    Geekbench 36660 Linux Generic Kernel x64
    3Dmark 11 Performance  26393  #1 x5690 Record
    3Dmark Fire Strike Extreme  14775
    3Dmark Fire Strike Ultra     10953
    3dmark Fire Strike   25315
    #15
    stingr9137
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    Re: 48 gigs only showing 40 gigs any suggestions? 2014/10/20 20:21:24 (permalink)
    ah. 
    post edited by stingr9137 - 2014/10/20 20:25:07
    #16
    gordan79
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    Re: 48 gigs only showing 40 gigs any suggestions? 2014/10/26 02:28:13 (permalink)
    stingr9137
    I was able to reliably post 96GB using the following Kingston memory:
    KVR1333D3D4R9S/8G
     
    The product code stands for:
    KVR = Kingston Value Ram
    1333 = 1333mhz
    D3 = DDR3
    D = Dual Rank
    4 = 4x DRAM chip
    R = Registered memory
    9 = CAS latency
    S = with thermal sensor
    /8G = single 8GB stick (sold in other sizes and packagings like 16G as two sticks or 32G as 4 sticks)
     
    This was the only way I was able to get it to reliably post 96GB.  It is a bios implementation problem that has no chance of EVGA addressing as its not implemented by them (3rd party).  Also,  16GB sticks have no chance of posting.  I tried tried tried tried.  :-(
     
    Hope this helps.




    I am running 96GB with 12x8GB Crucial ECC Dual Rank RDIMMs without any major issues. The trick is to hard-set all the memory settings, and for 96GB make sure you set command rate to 2T rather than 1T manually in the BIOS.
     
    Also, somebody reported successfully using 6x16GB a while back, but not 12x16GB. You may have better luck with Quad Rank DIMMs, but I never tried it and that would require down-clocking the memory multiplier, which can in turn, counter-intuitively, make the stability and POST-ing reliability worse.

    Supermicro X8DTH-6, 2x X5690
    Crucial 12x 8GB x4 DR 1.35V DDR3-1600 ECC RDIMMs (96GB)
    3x GTX 1080Ti
    Triple-Seat Virtualized With VGA Passthrough (KVM)
    #17
    FX6300
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    Re: 48 gigs only showing 40 gigs any suggestions? 2014/10/26 05:04:31 (permalink)
    Just a minute... What in the world are you doing with that much RAM?!?!? And second, did it occur to you that a 32GB flash drive has only 28GB of available storage, so it makes perfect sense that you would be missing 8GB of RAM?
    #18
    gordan79
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    Re: 48 gigs only showing 40 gigs any suggestions? 2014/10/26 06:30:01 (permalink)
    Given what you just said, unless you were joking, any answer I could give would be lost on you.

    Supermicro X8DTH-6, 2x X5690
    Crucial 12x 8GB x4 DR 1.35V DDR3-1600 ECC RDIMMs (96GB)
    3x GTX 1080Ti
    Triple-Seat Virtualized With VGA Passthrough (KVM)
    #19
    yorkman
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    Re: 48 gigs only showing 40 gigs any suggestions? 2014/10/26 08:26:46 (permalink)
    I was going to say the same to him.
     
    Gordon: Thanks for the response but I don't understand how that helps me. First, I'm using Corsair Dominator GT non-ecc ram. Second, they're 4GB sticks. Third, the rest I already tried setting to manual timings, ddr3, cas latency, command rate to 2. I can get 40 GB of the 48 GB but only at 2:8. I get 32 GB at 2:10.

    Mobo: Evga SR-2 A58 Bios
    Processor: 2x Intel Xeon X5670 @ 4.35 GHz w/out turbo (198*22) @ 1.35625*2 vCore.
    Ram: Corsair Dominator GT PC-16000 (2000 MHz) 9-10-9-27 @ 1.60V
    Cooling: 2x Cooler Master 240 
    Psu: Seasonic Platinum 1000W 
    Case: Corsair Obsidian 900d
    Videocard: el cheapo PCI-E gpu
    #20
    gordan79
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    Re: 48 gigs only showing 40 gigs any suggestions? 2014/10/26 08:40:13 (permalink)
    If you are running with the settings you have in your sig, first place to start looking for the problem is your bclk. 187 is way too high to guarantee you'll see all your RAM. Reset everything to defaults, and then start testing again. Beyond 180 bclk, things start to get wobbly in all sorts of subtle ways.
     
    If you reset everything to defaults and you are still getting a missing DIMM issue (or, in your case, 2 DIMMs, which means you are probably missing a whole memory channel on one of the CPUs), start pulling DIMMs one by one, to identify exactly which memory bank you are missing. In linux this would be relatively easy (but labels tend to be wrong, just to confuse things). It would probably be easiest to disable the CPUs in turn and see which one is showing 32GB instead of 48GB. In my experience missing banks often don't show up consistently, you may need to reboot a large number of times to get some statistical sense on which CPU it happens.
     
    The other thing to look at is whether your RAM is single-rank or dual-rank. I find on my backup SR-2, with single-rank DIMMs, (6x8GB), one of them sometimes doesn't show up during the POST. This doesn't happen when I use dual-rank DIMMs.
     
    Last time this happened to me, it first started happening intermittently, but after a while it became consistent. When it became consistent I was able to reliably track it down to a particular DIMM, which turned out to have duffed out completely and never showed up even on it's own. Since I replaced it the machine hasn't skipped a beat.

    Supermicro X8DTH-6, 2x X5690
    Crucial 12x 8GB x4 DR 1.35V DDR3-1600 ECC RDIMMs (96GB)
    3x GTX 1080Ti
    Triple-Seat Virtualized With VGA Passthrough (KVM)
    #21
    FX6300
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    Re: 48 gigs only showing 40 gigs any suggestions? 2014/10/26 10:17:08 (permalink)
    No, I was not joking. I have 8GB RAM, and my system says 7.8GB usable.
    #22
    FX6300
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    Re: 48 gigs only showing 40 gigs any suggestions? 2014/10/26 10:35:26 (permalink)
    Now, if a memory module is not appearing in the BIOS, that is a different story. I was referring to the fact that memory companies count 1GB as 1000MB, when it is really 1024MB.
    #23
    gordan79
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    Re: 48 gigs only showing 40 gigs any suggestions? 2014/10/26 11:12:19 (permalink)
    RAM is sized in powers of 2. Disks space is counted in base 10. No exceptions.
     
    If you have some amount of RAM not showing up as you describe, your BIOS or your chipset cannot handle mapping it all. If it is limited to addressing 8GB, then that 8GB limit will include all of the PCI I/O memory as well, which takes up a non-trivial amount, e.g. each Nvidia GPU will typically map 128MB + 32MB + 16MB of memory for I/O. Some Teslas map a 16GB I/O region so you can access all of their memory in a convenient way through the memory hole.
     
    If you are running a machine with 8GB of RAM what are you even doing on the SR-2/SR-X forum?

    Supermicro X8DTH-6, 2x X5690
    Crucial 12x 8GB x4 DR 1.35V DDR3-1600 ECC RDIMMs (96GB)
    3x GTX 1080Ti
    Triple-Seat Virtualized With VGA Passthrough (KVM)
    #24
    FX6300
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    Re: 48 gigs only showing 40 gigs any suggestions? 2014/10/26 11:57:18 (permalink)
    Well, I just know that sometimes something is so obvious, it is easy to miss.
     
    I, obviously, didn't fully understand his question. I was just trying to help. And 8GB shows in BIOS, windows says 7.8GB usable.
     
    Also, this forum popped up as a, "You might be interested in."
     
    (I have only been building computers for a little while)
     
    I am very sorry if I caused confusion.
    #25
    yorkman
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    Re: 48 gigs only showing 40 gigs any suggestions? 2014/10/26 12:37:23 (permalink)
    FX6300: No worries. We always appreciate input but sometimes help needs to be corrected too :-) Feel free to ask anything you don't understand.

    Mobo: Evga SR-2 A58 Bios
    Processor: 2x Intel Xeon X5670 @ 4.35 GHz w/out turbo (198*22) @ 1.35625*2 vCore.
    Ram: Corsair Dominator GT PC-16000 (2000 MHz) 9-10-9-27 @ 1.60V
    Cooling: 2x Cooler Master 240 
    Psu: Seasonic Platinum 1000W 
    Case: Corsair Obsidian 900d
    Videocard: el cheapo PCI-E gpu
    #26
    yorkman
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    Re: 48 gigs only showing 40 gigs any suggestions? 2014/10/26 12:48:42 (permalink)
    Actually I'm now running 198 blck @ 4.35 GHz and it doesn't matter whether I run stock blck or 200 blck...the issue remains the same. I've already tried swapping the cpu's and disabling each one. I narrowed it down to 2 specific dimm slots on one of the banks which is why I believe it's the motherboard and I have a replacement on the way. Should be here any day now so we'll see. I also tried moving the dims from one bank to the other and even then the same 2 dimms wouldn't work, however, they do show up with evga e-leet as total memory and older versions of cpu-z (latest one doesn't see it). e-leet sees 48 GB...always but bios and OS NEVER see more than 40 GB. I can clear cmos completely and it wont make a difference, even after I set the timings manually and regardless of what voltage I use.
     
    But I also have yet to come across anyone else using the two full banks with the same ram and cpu's as I do to confirm whether they have the same issue or not. I suspect it's the motherboard but it may also be a combination of bios settings (timings, voltages, etc.) together...and finding the exact specific combo is almost like looking for a needle in the hay stack and I don't have time or the will to spend days at a time looking for the perfect combo. 
     
    If the replacement board shows the same symptoms then I'll be surprised and pissed off at the same time. 
     
    As for removing a dim one at a time....I found that they have to be removed (or inserted) in specific locations one by one for the pc to even boot. And it's not as shown in the manual (it said something like for 8 GB use slot 1 and 3 where on my board I had to use 2 and 4). And it doesn't work the same way on the other bank. It's quite confusing when what they label and refer to doesn't match up with the motherboard. Same goes for the software temps when they refer to cpu0 when it's really cpu1. 
     
     
    gordan79
    If you are running with the settings you have in your sig, first place to start looking for the problem is your bclk. 187 is way too high to guarantee you'll see all your RAM. Reset everything to defaults, and then start testing again. Beyond 180 bclk, things start to get wobbly in all sorts of subtle ways.
     
    If you reset everything to defaults and you are still getting a missing DIMM issue (or, in your case, 2 DIMMs, which means you are probably missing a whole memory channel on one of the CPUs), start pulling DIMMs one by one, to identify exactly which memory bank you are missing. In linux this would be relatively easy (but labels tend to be wrong, just to confuse things). It would probably be easiest to disable the CPUs in turn and see which one is showing 32GB instead of 48GB. In my experience missing banks often don't show up consistently, you may need to reboot a large number of times to get some statistical sense on which CPU it happens.
     
    The other thing to look at is whether your RAM is single-rank or dual-rank. I find on my backup SR-2, with single-rank DIMMs, (6x8GB), one of them sometimes doesn't show up during the POST. This doesn't happen when I use dual-rank DIMMs.
     
    Last time this happened to me, it first started happening intermittently, but after a while it became consistent. When it became consistent I was able to reliably track it down to a particular DIMM, which turned out to have duffed out completely and never showed up even on it's own. Since I replaced it the machine hasn't skipped a beat.




    post edited by yorkman - 2014/10/26 13:06:38

    Mobo: Evga SR-2 A58 Bios
    Processor: 2x Intel Xeon X5670 @ 4.35 GHz w/out turbo (198*22) @ 1.35625*2 vCore.
    Ram: Corsair Dominator GT PC-16000 (2000 MHz) 9-10-9-27 @ 1.60V
    Cooling: 2x Cooler Master 240 
    Psu: Seasonic Platinum 1000W 
    Case: Corsair Obsidian 900d
    Videocard: el cheapo PCI-E gpu
    #27
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