EVGA

5 year warranty promotion

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katzi010
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2014/10/23 05:38:43 (permalink)
hello,
why is that promotion not for austria too?
about a week ago i had became an email that there is a 5 year warranty for that graphic cards and because of that i bought one.
and now i see that it is not for austria.
 
is there so many difference between austria and germany?
 
in another thread you said thtat the promotion now is for EU Region,  Austria is in the EU too  :P
 
i already have 2 other graphic cards from you, both still working and one with 10 year warranty too.
 
and what would be if i had bought the card from an german online store? then that wouldnt be a problem?
 
regards
katharina
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3 Replies Related Threads

    new2019
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    Re: 5 year warranty promotion 2014/10/23 06:35:17 (permalink)
    Hey , you should contact evga warranty support immediately they could solve it in no time.
    Austria is in EU so there is nothing to worry about.
     
    Contact him to get it resolved :
    Dominik Ungermann
    Support Manager
    dungermann@evga.com
     
    Have a nice one!
     
    post edited by new2019 - 2014/10/23 06:39:49

    EVGA SR2 | X5650 | X5650 | Corsair Dominator |
     

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    katzi010
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    Re: 5 year warranty promotion 2014/11/10 15:43:35 (permalink)
    thanks for the mail, i have already emailed him and got an reply, andi have send im some things, but since that nothing, and thats almost 3 weeks ago.
    but one thing they are saying is that the promotion is not for austria, only if i have buyed the card from germany.
    i feel disappointed. i dont think that there is that many difference bettween germany and austria.
    and the other thing, why the send an email with that promotion to me, when its not possible in my country, they now where i live^^
     
    regards
    katharina
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    new2019
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    Re: 5 year warranty promotion 2014/11/10 17:50:07 (permalink)
    I feel sorry about your issue .
    Some promotions are stuck in certain regions , so I dont think it will get changed but its worth to contact evga US team, they can help you on this.
     

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