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Helpful ReplyStep-up program users thread

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Curlyriff
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Re: Set-up program users thread 2014/10/22 13:05:37 (permalink)
Submitted on 24/09/2014 16:30
Product: 04G-P4-2981-KR GTX 980 ACX 2.0 
Queue: Pending as of 22/10/2014
Country: United Kingdom 
#91
EVGA_JacobF
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Re: Set-up program users thread 2014/10/22 13:15:38 (permalink)
-A30N-
I got my cards in yesterday, both work great! Both coolesr seem to be the ACX 1.0, as it has only 3 heat pipes (2 larger ones and 1 smaller one). However, I plan on liquid cooling these with a Kraken G10 bracket and Corsair H55.
 
More importantly, both GTX 970's came with backplates! 




 
ACX 2.0 doesn't have anything to do with heatpipes, it is the fan. If you have 11 fan blades, it is ACX 2.0


#92
zorn
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Re: Set-up program users thread 2014/10/22 14:22:37 (permalink)
Any word on when these might start getting filled? I did it within the first few days of step up being available, and has not moved at all from "pending".
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trentbg
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Re: Set-up program users thread 2014/10/22 15:19:23 (permalink)
Submitted: on September 19th - 9/19/14
Product: 04G-P4-0972-KR
Queue: Still Pending as of today October 22nd
#94
DaveF-
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Re: Set-up program users thread 2014/10/23 04:36:31 (permalink)
Disappointed that the simple acx 980 superclocked (the basic oc model) isn't even offered.  I'll be sure to caution people on forums in the future if they put too much stock in the "step up program" in the future.  It's not promised, I do understand, but clearly some OC'd models are offered and some are not.  So it is far more of a roll the dice than anything understood and assured.  I'll need to just make sure other forums understand this in the future when they consider what to buy and from whom.
 
Not offering the uber cards?  I get it.  Not offering the basic OC cards?  That's a choice.  And given that such cards are the bread and butter of what many folks come to EVGA to get, people will want to know that those cards are not at all likely to be a part of any step up program.  Oh well.  At least people will know.
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Nereus
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Re: Set-up program users thread 2014/10/23 06:11:55 (permalink)
DaveF-
Disappointed that the simple acx 980 superclocked (the basic oc model) isn't even offered.  I'll be sure to caution people on forums in the future if they put too much stock in the "step up program" in the future.  It's not promised, I do understand, but clearly some OC'd models are offered and some are not.  So it is far more of a roll the dice than anything understood and assured.  I'll need to just make sure other forums understand this in the future when they consider what to buy and from whom.
 
Not offering the uber cards?  I get it.  Not offering the basic OC cards?  That's a choice.  And given that such cards are the bread and butter of what many folks come to EVGA to get, people will want to know that those cards are not at all likely to be a part of any step up program.  Oh well.  At least people will know.


Usually it is only the reference cards that are issued for step-up. Actually if you look at the step-up page term & conditions, it is stated clearly:
 
"EVGA will only release reference versions of its products, NVIDIA reference spec and clock, to the Step-Up program."
 
Superclocked is an overclocked version. IF non-reference cards are offered, consider it a bonus, not an entitlement.
 
The step-up page also states:
 
"Products known to have a limited availability will not be made available to the Step-Up program. (Limited availability determined by EVGA.)"
 
I find it amusing that you'd warn people against a program that no other retailer offers though...
 
 
 
 
 
 
post edited by Nereus - 2014/10/23 06:18:13


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#96
rshwayder
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Re: Set-up program users thread 2014/10/23 09:22:48 (permalink)
Submitted on 10/22/2014
Original Product: 04G-P4-2974-KR GTX 970 Superclocked ACX 2.0
Step-Up Product: 04G-P4-2978-KR GTX 970 FTW ACX 2.0
Queue: Pending as of 10/22/2014
Country: United States of America
 
Expecting a bit of a wait on this one. Love that EVGA has the program. I'm also on the lookout for another FTW edition so I can go SLI.
 
#97
jvillalo86
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Re: Set-up program users thread 2014/10/23 21:08:21 (permalink)
Made it through the queue!
 
I'll try to remember to edit this post with updates...
 
Product Requested: 04G-P4-2978-KR GTX 970 FTW ACX 2.0
 
Submitted on 9/30/2014 ~3pm
Queue: Completed 10/23/2014
Invoice Verified: 10/24/2014 ~7:50am
Payment Made: 10/24/2014 ~8am
UPS dropped off old card to EVGA: 10/28/2014 ~11:30am
"Received" Status: Complete 10/29/2014 (Noticed it at ~11am, no email notification was sent for this one)
Shipped Status: Completed 10/30/2014
New Card Arrived: 10/31/2014
 
Backplate was included with new card.

Location: USA
post edited by jvillalo86 - 2014/11/01 01:02:38
#98
trentbg
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Re: Set-up program users thread 2014/10/24 08:26:56 (permalink)
EVGA reps, how is it that guys that submitted more than 10 days after me and other people get trough the queue before us? What is the logic, please en-light us. 
#99
owingsj
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Re: Set-up program users thread 2014/10/24 10:37:09 (permalink)
Which card are you stepping up to? I don't know the exact date but the FTW became available for step up in the latter portion of September. If you are shooting for the reference model, maybe that is why someone has entered the process quicker. I know I submitted for step up to the FTW on Oct, 1st, and hope I am coming soon in line
jonpittam
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Re: Set-up program users thread 2014/10/24 11:21:25 (permalink)
Stepping up a 780 ti to a 980 ACX 2.0 (EU)
 
Submitted 23/09/14
Queue Complete 10/17/2014
Processed Payment 10/17/2014
Received 10/24/2014
Shipped Out Pending
 
So close yet so far....
trentbg
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Re: Set-up program users thread 2014/10/24 11:26:52 (permalink)
owingsj
Which card are you stepping up to? I don't know the exact date but the FTW became available for step up in the latter portion of September. If you are shooting for the reference model, maybe that is why someone has entered the process quicker. I know I submitted for step up to the FTW on Oct, 1st, and hope I am coming soon in line

 
The base model, but still. Aren't they suppose to have more made out of this than FTW one. 
lefos
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Re: Set-up program users thread 2014/10/25 10:10:33 (permalink)
Submitted 09/21/14
Queue Complete 10/24/2014
Processed Payment 10/24/2014
Received Pending
Shipped Out Pending
 
USA, 04G-P4-2981-KR (980 ACX 2.0)
qlaval
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Re: Set-up program users thread 2014/10/25 10:44:53 (permalink)
lefos
Submitted 09/21/14
Queue Complete 10/24/2014
Processed Payment 10/24/2014
Received Pending
Shipped Out Pending
 
USA, 04G-P4-2981-KR (980 ACX 2.0)


Good news!
I submitted on 09/22 should be my turn soon... 
leilas_dad
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Re: Set-up program users thread 2014/10/27 00:30:53 (permalink)
qlaval
lefos
Submitted 09/21/14
Queue Complete 10/24/2014
Processed Payment 10/24/2014
Received Pending
Shipped Out Pending
 
USA, 04G-P4-2981-KR (980 ACX 2.0)


Good news!
I submitted on 09/22 should be my turn soon... 


Tragic, mine looks like this...
 
Submitted on 9/21/2014
Product: USA, 04G-P4-2981-KR GTX 980 ACX 2.0
Queue: Pending as of today Oct. 27th
 
zorn
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Re: Step-up program users thread 2014/10/27 14:10:13 (permalink)
Signs of life! My step up from the 22nd to a 980 ACX has finished the queue and is now on verification of receipt!
Shaitan001
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Re: Step-up program users thread 2014/10/27 14:12:24 (permalink)
My step up from the 19th for a 980 reference has just moved onto verification of receipt as well!
ephyon007
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Re: Step-up program users thread 2014/10/27 15:00:34 (permalink)
Shaitan001
My step up from the 19th for a 980 reference has just moved onto verification of receipt as well!




Same here!


leilas_dad
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Re: Step-up program users thread 2014/10/27 19:52:08 (permalink)
ephyon007
Shaitan001
My step up from the 19th for a 980 reference has just moved onto verification of receipt as well!




Same here!


I finally received the Step 2 of 4 notification email for invoice verification.  In My Product page, I see an option to pay for the shipping, am I supposed to pay for that now or wait for the email after the Invoice is approved?
 
Edit: Nevermind, received the email to pay for shipping right after I posted this, so close!
post edited by leilas_dad - 2014/10/27 22:05:38
GomJabbar9
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Re: Step-up program users thread 2014/10/28 08:42:34 (permalink)
Still pending here:
 
Submitted on 10/08/2014
New Product: 04G-P4-2978-KR GTX 970 FTW
Queue: Pending as of today Oct. 28th

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Hanson
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Re: Step-up program users thread 2014/10/28 09:24:40 (permalink)
In Germany still pending, nothing happens! Since a week  I'm Number 140 in the queue.
I wonder If I will get the card before christmas.
 
Submitted: 10/11/2014
New Product: 04G-P4-2978-KR GTX 970 FTW
Queue: Pending as of today Oct. 28th
Kwongger
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Re: Step-up program users thread 2014/10/28 12:06:41 (permalink)
In the USA!
 
Submitted on 9/20
Queue Complete and Payment Complete on 10/24
Shipping today, 10/28
 
 
From: 780 Classy
To: 970 FTW
(I got a crazy deal on the Classy)
 
Paid for One Day shipping, with the graces of GabeN, I might get it Friday, if not, Monday or Tues next week :D
mcneill467
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Re: Step-up program users thread 2014/10/28 14:05:29 (permalink)
Took me 2 weeks from queue completion to recieving my cards. Stepped up from 6gb 780s to acx 2.0 980s. Overlocks out of the box at stock voltage was 1550 core and 4001 memory. I wish you all the same luck ;).

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matthewdg1973
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Re: Step-up program users thread 2014/10/28 20:38:40 (permalink)
Submitted: I think around the 24th Oct (still green) :)
New Product: 04G-P4-2978-KR
Queue: Pending as of today 28th Oct

~Intel Core i7-3770 3.4GHz
~Cooler Master Hyper 212 EVO w/ Gentle Typhon fans (push/pull config)
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~EVGA GTX 970 SSC+ 3.5GB :)
~Corsair Vengeance LP 16GB DDR3 1600
~Corsair Performance Pro 256GB SSD
~WD Black 1TB 7200RPM
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madman23
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Re: Step-up program users thread 2014/10/29 08:57:15 (permalink)
Submitted: 9/22/2014 5:41:25 PM
Product: USA 04G-P4-2981-KR   980 ACX 2.0
Queue: Pending as of 10/29/14

 
trentbg
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Re: Step-up program users thread 2014/10/29 18:00:29 (permalink)
Finally - 
Queue Complete
10/27/2014
Processed Payment
10/27/2014
Sent the old card today, hopefully next week I will have the new one.
wonderboyP8NT
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Re: Step-up program users thread 2014/10/29 18:46:31 (permalink)
madman23
Submitted: 9/22/2014 5:41:25 PM
Product: USA 04G-P4-2981-KR   980 ACX 2.0
Queue: Pending as of 10/29/14

 




You have been pending for that long!?!? Holy crap. Maybe I should just return the card to Newegg instead of waiting for a step up...
lordkahless
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Re: Step-up program users thread 2014/10/29 22:21:37 (permalink)
Newegg doesn't accept video cards back for refund.  Only replacement for the same product. 
zippz
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Re: Set-up program users thread 2014/10/30 05:16:16 (permalink)
Submitted on 9/19/2014 2:10 PM
Product: 04G-P4-2980-KR GTX 980 Reference
Queue: Pending as of today Oct. 30
United States

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Re: Set-up program users thread 2014/10/30 06:46:38 (permalink)
I'm starting to think about keeping my SSC. 
I just received my backplate, the coil whine is mostly gone, card is silent and runs anything at 1080p...
 
Plus I won't have to send my card and wait for the FTW to come home...what to do, what to do... :P 

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