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Nvlddmkm.sys issue on a GTX-760

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kalen37
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2014/10/21 08:29:32 (permalink)
 Nvlddmkm.sys. I get multiple BSODs (memory dump) from it. Only started happening after I installed a GTX-760 with 4G ram(04G-P4-2766-KR).
I use to use a GTX-560TI with the 344.11 drivers and had no issues. But ever since I installed the 760 it crashes and keeps recurring.
 
 I don't overclock my CPU or GPU.
 When I installed the card I blew out all the dust and made sure all fans function.
I have a full size case with lots of room
I use an X58 mobo and the 760 is the only card in the PCIe slot and the card is in the top slot.
Win7x64
I uninstalled the old card and drivers and installed the 760 and then drivers then upgraded drivers to 344.11

Do I look like a mushroom?.
No, then why do you keep me in the dark?.

An informed consumer is a happy one.
#1

4 Replies Related Threads

    EVGATech_JaesonW
    EVGA Tech Support
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    Re: Nvlddmkm.sys issue on a GTX-760 2014/10/21 08:49:59 (permalink)
    Not every card reacts the same to every driver. Your new 760 may not be liking the 344.11 drivers. Try doing a clean install of 337.88 and see if it runs any better.

    EVGA Customer Service Manager
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    #2
    kalen37
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    Re: Nvlddmkm.sys issue on a GTX-760 2014/10/21 09:53:00 (permalink)
    EVGATech_JaesonW
    Not every card reacts the same to every driver. Your new 760 may not be liking the 344.11 drivers. Try doing a clean install of 337.88 and see if it runs any better.




    The guy I have working on my PC used 340 and it still blue screened. They are going to try 337.88 but the other versions that were working when they first put the card in with now blue screen as well.
     
    **opened a ticket on it as well
    post edited by kalen37 - 2014/10/21 10:26:30

    Do I look like a mushroom?.
    No, then why do you keep me in the dark?.

    An informed consumer is a happy one.
    #3
    _JamesR
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    Re: Nvlddmkm.sys issue on a GTX-760 2014/10/21 19:52:19 (permalink)
    At this point, it could well be an issue with the card itself. It looks like you have indeed already set up a ticket in our system, and have already been given a ticket so you can set up an RMA request using our website.

    If you have any thing else you need help with, let us know.

    EVGA Z97 Classified w/ i7 4790 | 32GB Crucial Ballistix Elite | 2x EVGA GTX 980 Ti ACX 2.0 | EVGA 1000w G2 | Samsung EVO 840 120GB | Samsung 850 EVO 250GB | Seagate 3TB | 3x WD 2TB (Raid-5) | Corsair H100i GTX | 3x Asus VS278P-Q 27" 1080p 1ms GTG monitor (surround) | 1 Monoprice 28" 4K 5ms GTG (accessory)
    #4
    kalen37
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    Re: Nvlddmkm.sys issue on a GTX-760 2014/10/22 04:43:05 (permalink)
    EVGATech_JamesR
    At this point, it could well be an issue with the card itself. It looks like you have indeed already set up a ticket in our system, and have already been given a ticket so you can set up an RMA request using our website.

    If you have any thing else you need help with, let us know.




    EVGA as usual does a great job with customer support. Still waiting for the folks who are working on my computer to say I need to RMA. One question I would have is I have a 760 with 4G ram that pushes the air out of the case. The only thing I see in your product section with 4gig ram uses ACX, what will evga RMA with?

    Do I look like a mushroom?.
    No, then why do you keep me in the dark?.

    An informed consumer is a happy one.
    #5
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