EVGA

Has a single person received any updates on their step-up (GTX 900 series)?

Page: < 12345.. > >> Showing page 2 of 10
Author
madclassic
New Member
  • Total Posts : 38
  • Reward points : 0
  • Joined: 2014/06/25 21:52:18
  • Status: offline
  • Ribbons : 0
Re: Has a single person received any updates on their step-up? 2014/10/13 15:49:44 (permalink)
I, too, am going to stick it out and wait for the reference 980.  
Waited this long already.  I don't want to cancel and switch to the ACX 2.0 and have to wait even longer.    
#31
Apathetik
New Member
  • Total Posts : 12
  • Reward points : 0
  • Joined: 2009/01/28 17:07:29
  • Status: offline
  • Ribbons : 0
Re: Has a single person received any updates on their step-up? 2014/10/13 23:07:21 (permalink)
Was the GTX 970 SC ACX 1.0 able to be stepped up to the SC ACX 2.0 version?
#32
Seikenfreak
New Member
  • Total Posts : 6
  • Reward points : 0
  • Joined: 2014/09/22 01:24:28
  • Status: offline
  • Ribbons : 0
Re: Has a single person received any updates on their step-up? 2014/10/14 00:40:16 (permalink)
So what happens if the 90 day step-up window runs out before you even get put into queue?
Don't mean to be a downer but I'll be super pissed if after waiting 2+ months, I can't get the step-up. My 90 day window is up in 37 days, been waiting almost 30 so far.
 
I'm not in a rush to get the card, I just want to know I'll get the step-up eventually.
 
Best of luck to everyone.
#33
MaelstromOC
CLASSIFIED Member
  • Total Posts : 2496
  • Reward points : 0
  • Joined: 2008/02/29 03:14:38
  • Status: offline
  • Ribbons : 6
Re: Has a single person received any updates on their step-up? 2014/10/14 05:35:06 (permalink)
It doesn't work that way Seiken... you have 90 days to request a step-up. Once requested, you're fine even if it takes half a year for them to finally say it's your turn.

Corsair 500D RGB SE | ASUS ROG Crosshair VIII Hero | AMD 5900X | 32GB Corsair Vengeance Pro DDR4 3600Mhz | EVGA RTX 3090 FTW3 Ultra Hybrid | EVGA 850 GQ

Heatware
#34
TheStrictNein
New Member
  • Total Posts : 3
  • Reward points : 0
  • Joined: 2014/08/10 08:25:29
  • Status: offline
  • Ribbons : 0
Re: Has a single person received any updates on their step-up? 2014/10/14 10:03:32 (permalink)
Still waiting, signed up 28 Sep for a 980 ACX 2.0
#35
anarchy998
CLASSIFIED Member
  • Total Posts : 3051
  • Reward points : 0
  • Joined: 2006/02/09 22:53:48
  • Location: Wherever ya go, there ya are
  • Status: offline
  • Ribbons : 13
Re: Has a single person received any updates on their step-up? 2014/10/14 10:03:58 (permalink)
Still haven't budged. I guess demand is very high for these cards, I've never waited this long.

i9 12900k
Asus ROG Maximus Z690 Hero
EVGA RTX 3080 FTW3 Ultra
Corsair Dominator Platinum 64gb
WD Black SN850 1tb NVME
Corsair 7000D Airflow
EVGA 1200 P3 psu
EVGA Nu Audio Pro
Corsair H150i 360 Elite Capellix
 
 
 
#36
joder
Superclocked Member
  • Total Posts : 126
  • Reward points : 0
  • Joined: 2014/07/12 14:47:44
  • Location: Houston, TX
  • Status: offline
  • Ribbons : 0
Re: Has a single person received any updates on their step-up? 2014/10/14 10:12:37 (permalink)
I am thinking that there is a big supply issue somewhere with the chips...  
 
I switched yesterday to the FTW 970 so my wait is likely going to be even longer now.  
 
I had the 770 and stepped up on the 20th of September and as of yesterday, nothing had changed.
 
At this point I might get the 980 at Frys or Microcenter and just sell the FTW when it comes.  Then again I like the voltage options with the FTW card.
#37
B.haddock
New Member
  • Total Posts : 35
  • Reward points : 0
  • Joined: 2014/03/05 16:39:50
  • Status: offline
  • Ribbons : 0
Re: Has a single person received any updates on their step-up? 2014/10/14 16:52:10 (permalink)
I'm super impatient i feel like trying to ebay my 760's and just flat out buying the 970's :(
 
But who knows how long they would take to sell lol
#38
NordicJedi
EVGA Forum Moderator
  • Total Posts : 12570
  • Reward points : 0
  • Joined: 2007/07/16 21:05:08
  • Status: offline
  • Ribbons : 77
Re: Has a single person received any updates on their step-up? 2014/10/14 19:45:56 (permalink)
Seikenfreak
So what happens if the 90 day step-up window runs out before you even get put into queue?
Don't mean to be a downer but I'll be super pissed if after waiting 2+ months, I can't get the step-up. My 90 day window is up in 37 days, been waiting almost 30 so far.
 
I'm not in a rush to get the card, I just want to know I'll get the step-up eventually.
 
Best of luck to everyone.


You're already in the queue when you put in for a Step-up.  The 90-day window is only for submitting your step-up, not for finishing the step-up and getting your card.  If you are still in the queue at the time your step-up window closes, you remain in the step-up.  The only difference is that you can no longer switch your step-up choice, or cancel and resubmit.  If you do need to switch your step-up for any reason, please call EVGA Support before trying to cancel and resubmit.

6012mhz on L/N2 
5321mhz on L/N2
5091mhz on air
The Lightsaber
The Emperor Reborn
#39
Seikenfreak
New Member
  • Total Posts : 6
  • Reward points : 0
  • Joined: 2014/09/22 01:24:28
  • Status: offline
  • Ribbons : 0
Re: Has a single person received any updates on their step-up? 2014/10/14 19:54:27 (permalink)
Okay thanks for the response. That's how I initially thought it worked.
#40
djwyman
New Member
  • Total Posts : 3
  • Reward points : 0
  • Joined: 2014/09/21 07:44:02
  • Status: offline
  • Ribbons : 0
Re: Has a single person received any updates on their step-up? 2014/10/14 20:49:26 (permalink)
I signed up for my step up on the 24th so seeing as how alot of you guys put in before me and still have not got past the que I guess I don't feel so bad.  But I will be super excited when I get the email saying I can pay for my 970 and mail in my 760.  Only real sucky part will be having to use a gt620 for the week or so it takes to get the new card after sending in the old one.
#41
sbcdiablo
New Member
  • Total Posts : 25
  • Reward points : 0
  • Joined: 2014/10/13 08:08:30
  • Status: offline
  • Ribbons : 0
Re: Has a single person received any updates on their step-up? 2014/10/15 11:48:22 (permalink)
B.haddock
sbcdiablo
so i have some question here :
first where can you guys see your position in queue ?? 
and i sign up for step up on 9/22/2014 for the acx 2.0, that was all they have at the time i signed up, so can i have an aproximately date of when i am gonna receive that email ? i have been waiting for that card for so long ! 
thank you and sorry for my bad english


Can't see your position in the que until you've been approved basically which doesn't make much sense! There is also no approximate date on how long it will take, I stepped up right away I was spamming f5 on the 19th and still haven't received an e-mail, odd thing is there are a few people that have been approved yet entered the que 2-3 days later than I.


thank you for you information, i guess i have to wait then, i check my email like 5 times everyday just to see if that email's there yet but still nothing
#42
wezlypipz
New Member
  • Total Posts : 39
  • Reward points : 0
  • Joined: 2007/10/31 17:13:19
  • Status: offline
  • Ribbons : 0
Re: Has a single person received any updates on their step-up? 2014/10/15 12:45:57 (permalink)
Has anyone else received notice of their queue being ready? I have been waiting since September 22nd and I read someone got their card from a Step Up on the 20th. I was curious what day they are on since it has been about three weeks now. 
#43
shogon
CLASSIFIED Member
  • Total Posts : 2741
  • Reward points : 0
  • Joined: 2008/08/30 09:27:20
  • Location: Manteca (lard), CA
  • Status: offline
  • Ribbons : 7
Re: Has a single person received any updates on their step-up? 2014/10/15 17:48:40 (permalink)
EVGA received my card yesterday and I just opened up the UPS email saying the new card will be here Friday(hopefully, UPS has a knack of causing unrest within me lol).
 
I think I started my step-up in the 18th or so, or basically the first day they had it up. 

I will either find a way, or make one.
 
٩(๏̯͡๏)۶ 
#44
MaelstromOC
CLASSIFIED Member
  • Total Posts : 2496
  • Reward points : 0
  • Joined: 2008/02/29 03:14:38
  • Status: offline
  • Ribbons : 6
Re: Has a single person received any updates on their step-up? 2014/10/15 18:18:57 (permalink)
I think the 19th was the first day, but that's sweet you've got yours heading to you. Maybe it won't be too much longer for myself! I signed up probably an hour after it went up.

Corsair 500D RGB SE | ASUS ROG Crosshair VIII Hero | AMD 5900X | 32GB Corsair Vengeance Pro DDR4 3600Mhz | EVGA RTX 3090 FTW3 Ultra Hybrid | EVGA 850 GQ

Heatware
#45
B.haddock
New Member
  • Total Posts : 35
  • Reward points : 0
  • Joined: 2014/03/05 16:39:50
  • Status: offline
  • Ribbons : 0
Re: Has a single person received any updates on their step-up? 2014/10/16 08:12:16 (permalink)
MaelstromOC
I think the 19th was the first day, but that's sweet you've got yours heading to you. Maybe it won't be too much longer for myself! I signed up probably an hour after it went up.


I was literally spamming f5, was going to email them and ask when they thought the step up was available but then blam it was there.
#46
shogon
CLASSIFIED Member
  • Total Posts : 2741
  • Reward points : 0
  • Joined: 2008/08/30 09:27:20
  • Location: Manteca (lard), CA
  • Status: offline
  • Ribbons : 7
Re: Has a single person received any updates on their step-up? 2014/10/16 08:44:19 (permalink)
It was around 4 weeks ago or something like that for the entire wait! I saw another person post that the step-up started and I sprung on it, problem is I really wish I chose the 980 now but oh well lol. Not so bad of a wait if you consider how the 900 series stock is almost always gone or starting to rise in price. 

I will either find a way, or make one.
 
٩(๏̯͡๏)۶ 
#47
MaelstromOC
CLASSIFIED Member
  • Total Posts : 2496
  • Reward points : 0
  • Joined: 2008/02/29 03:14:38
  • Status: offline
  • Ribbons : 6
Re: Has a single person received any updates on their step-up? 2014/10/16 08:48:50 (permalink)
Ah, so you're getting a 970. I'm betting far more people requested the 980s. 

Corsair 500D RGB SE | ASUS ROG Crosshair VIII Hero | AMD 5900X | 32GB Corsair Vengeance Pro DDR4 3600Mhz | EVGA RTX 3090 FTW3 Ultra Hybrid | EVGA 850 GQ

Heatware
#48
B.haddock
New Member
  • Total Posts : 35
  • Reward points : 0
  • Joined: 2014/03/05 16:39:50
  • Status: offline
  • Ribbons : 0
Re: Has a single person received any updates on their step-up? 2014/10/16 08:57:02 (permalink)
I did the 970's as well since I had 2 step up's to do just didn't want to shell out that much extra cash for 2x 980's.
 
Literally first 10 minutes i was in the que not sure why mine is taking so long considering there are a few people that are already processing hmm
#49
ericdelgado2
New Member
  • Total Posts : 2
  • Reward points : 0
  • Joined: 2014/10/14 16:10:43
  • Status: offline
  • Ribbons : 0
Re: Has a single person received any updates on their step-up? 2014/10/16 14:40:17 (permalink)
I put in my step up request for the vanilla 980 on the 19th of September. Still no word.
#50
wezlypipz
New Member
  • Total Posts : 39
  • Reward points : 0
  • Joined: 2007/10/31 17:13:19
  • Status: offline
  • Ribbons : 0
Re: Has a single person received any updates on their step-up? 2014/10/17 06:51:59 (permalink)
ericdelgado2
I put in my step up request for the vanilla 980 on the 19th of September. Still no word.




I realize Step Up is kind of a benefit because you chose EVGA over other brands, but this is kind of ridiculous. I mean, it is two days away from being an entire month and you haven't even got a queue number or any kind of notice/confirmation? I submitted mine on 9/22...I seriously doubt I will see a card in another month's time...kind of depressing. 
 
So I was looking on the Interwebs and it seems like this Step Up cycle is gonna be the same as when people stepped up from the 6 series to 7 series, basically a lot of demand. Judging from these quotes from User trabe3 "For reference, I did step-up for the 780...I was in the middle #300s when I entered the queue.  It took at least 2.5-3 months to get through...hope for the best, expect the worst...."  and "Don't get your hopes up, it ain't gonna happen in 5-6 weeks. Like I said with the 780 step-up, there was weeks when there was 20 or 50, then nothing for a few weeks. I bet you will be in queue for 2 most likely 3 months. 8-12 weeks minimum."
 
I think we can all expect the wait to go on for quite a while particularly if you chose a reference card since those will be harder to come by. 
post edited by wezlypipz - 2014/10/17 06:59:31
#51
firecraka2012
New Member
  • Total Posts : 2
  • Reward points : 0
  • Joined: 2014/09/18 16:20:54
  • Status: offline
  • Ribbons : 0
Re: Has a single person received any updates on their step-up? 2014/10/17 11:45:19 (permalink)
Submitted my Step up request for a 970 on Sept 18th or 19th, got the send-in notice on the 9th, they got it 10/14 11:00 AM PST and they still haven't shipped it out yet... (10/17 11:43 PST)
 
I want to play The Evil Within $%#*%!!!!
#52
shandy706
New Member
  • Total Posts : 3
  • Reward points : 0
  • Joined: 2014/10/02 16:45:42
  • Status: offline
  • Ribbons : 0
Re: Has a single person received any updates on their step-up? 2014/10/20 08:45:40 (permalink)
This is the first time I have ever done this, although I have had EVGA cards in the past :).
 
Still pending on everything for me. I ordered the card through Newegg (as I have parts wise for years). Not in any hurry, love my 780, but can't wait to get that notification to pay and ship my card.
 
It's really cool of EVGA to do this sort of thing.
#53
andrewc513
New Member
  • Total Posts : 30
  • Reward points : 0
  • Joined: 2013/03/10 14:49:03
  • Status: offline
  • Ribbons : 1
Re: Has a single person received any updates on their step-up? 2014/10/20 09:34:33 (permalink)
StepUp initiated on Sep. 19 for a reference 980, have not received any updates, not even a queue number. I could be waiting for another week or until 2015 for all I know.
 
I'm in no rush at all(especially after quite a few RMA rounds for my current 770 happened), but being in the dark isn't the most comforting feeling.
post edited by andrewc513 - 2014/10/20 09:37:33
#54
menendez1293
New Member
  • Total Posts : 8
  • Reward points : 0
  • Joined: 2014/07/16 16:54:01
  • Status: offline
  • Ribbons : 0
Re: Has a single person received any updates on their step-up? 2014/10/21 17:51:45 (permalink)
I put my request in at 9:20PST on the 19th for the reference 980 and still haven't heard a word. At this point, this is getting a little ridiculous that there hasn't been an update.  
#55
keleus
New Member
  • Total Posts : 12
  • Reward points : 0
  • Joined: 2007/12/15 18:00:28
  • Status: offline
  • Ribbons : 1
Re: Has a single person received any updates on their step-up? 2014/10/22 00:44:30 (permalink)
Yeah an update would be nice. What's the point in a que at all if it only says when your next... poor customer support on evga`s part ic you ask me
#56
TheStrictNein
New Member
  • Total Posts : 3
  • Reward points : 0
  • Joined: 2014/08/10 08:25:29
  • Status: offline
  • Ribbons : 0
Re: Has a single person received any updates on their step-up? 2014/10/22 04:23:27 (permalink)
Even just a "Hey guys, there's been a lot of demand, we're still waiting on new cards to come in etc." would be nice to hear, rather than radio silence
#57
hicks16
New Member
  • Total Posts : 81
  • Reward points : 0
  • Joined: 2010/01/25 09:14:43
  • Location: Indiana
  • Status: offline
  • Ribbons : 0
Re: Has a single person received any updates on their step-up? 2014/10/22 07:13:31 (permalink)
Still waiting after putting request in 9/19/2014

Corsair Obsidian 800DIntel Core i7 2700k @3.5Ghz | ASRock Z68 Professional | GTX680 Ref | 16GB Corsair Vengeance @1600mhz | Corsair HX850Intel 510 120GB | 4x Western Digital Caviar Black 1TB
HeatWare Page
#58
B.haddock
New Member
  • Total Posts : 35
  • Reward points : 0
  • Joined: 2014/03/05 16:39:50
  • Status: offline
  • Ribbons : 0
Re: Has a single person received any updates on their step-up? 2014/10/22 08:39:56 (permalink)
shogon
EVGA received my card yesterday and I just opened up the UPS email saying the new card will be here Friday(hopefully, UPS has a knack of causing unrest within me lol).
 
I think I started my step-up in the 18th or so, or basically the first day they had it up. 


How long did it take them to send out the new card after they received yours?
 
/edit
 
Also guys, I just sent my cards in yesterday paid for 2 day shipping so they should have it by Thursday!
#59
wezlypipz
New Member
  • Total Posts : 39
  • Reward points : 0
  • Joined: 2007/10/31 17:13:19
  • Status: offline
  • Ribbons : 0
Re: Has a single person received any updates on their step-up? 2014/10/22 14:27:07 (permalink)
I wrote this lovely Haiku about my first EVGA Step Up experience... 
 
It has Been A Month
No Word from EVGA
My Heart Breaks In Two
 
 
#60
Page: < 12345.. > >> Showing page 2 of 10
Jump to:
  • Back to Mobile