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Another terrible rma experience part 2

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riika
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2014/09/22 19:17:21 (permalink)
i hope this get sorted out  this is the 3rd time for me  to get a failing  unit so i opted for other model for replacement as  weve agreed on the email.  but now according to the open rma status you are sending  same model again and i refuse to accept that model anymore its causing me a lot of trouble and  inconvenience on my part to spend a lot just for the rma shipping and  tax payment.
 
Serial Number: xxxxxxxxx001
RMA Type: Stand RMA
Part Number: 015-P3-1582-KR
RMA Number: 551014000580
RMA Received: Received On: 09/23/2014
Shipped From EVGA: Pending
Shipping Out Option Selected: Ground
Part Number Out: 015-P3-1582-KR
Status: Pending
Next Step: Preparing to Ship Product
 

Gigaby x79 / i7 4930X / 16GB G.Skill / EVGA GTX 580 SC/ GALAXY 1000W
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    EddieH
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    Re: Another terrible rma experience part 2 2014/09/22 21:38:20 (permalink)
    Hello Rlika,
    I do see that the RMA was updated since you have last checked it.  If you should have any other questions or concerns, please contact our Support team in your region by email:  SupportTW@EVGA.com
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    riika
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    Re: Another terrible rma experience part 2 2014/09/22 21:47:11 (permalink)
    thanks for the update

    Gigaby x79 / i7 4930X / 16GB G.Skill / EVGA GTX 580 SC/ GALAXY 1000W
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