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Helpful ReplyTiny Dilemma

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Puremin0rez
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2014/09/19 14:15:12 (permalink)
I just purchased a EVGA GTX 770 on July 30th, 2014.
 
When I registered my graphics card on the EVGA site, I accidently put "August" instead of "July". There appears to be no way to change it.
 
I have purchased the extended warranty and filed a Step-Up request, complete with my Amazon invoice and everything else required.
 
I'm afraid my mess up with the register date is going to hamper my step-up, do you think this could be an issue? Thankfully both dates are within the 90 day range, which is why I'm hoping I'm okay.
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    JoeyC
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    Re: Tiny Dilemma 2014/09/19 14:18:09 (permalink) ☄ Helpfulby Puremin0rez 2014/09/19 14:23:15
    Puremin0rez
    I just purchased a EVGA GTX 770 on July 30th, 2014.
     
    When I registered my graphics card on the EVGA site, I accidently put "August" instead of "July". There appears to be no way to change it.
     
    I have purchased the extended warranty and filed a Step-Up request, complete with my Amazon invoice and everything else required.
     
    I'm afraid my mess up with the register date is going to hamper my step-up, do you think this could be an issue? Thankfully both dates are within the 90 day range, which is why I'm hoping I'm okay.


    Good afternoon,
     
    I have adjusted the DOP to reflect the same as your invoice. Even with the adjusted date you are still eligible for the Step-up program. No need to worry and your Step-up will process just fine. At this point you just need wait for your que to be completed and have a good weekend. 
     
     

    Rate my service by going to: http://www.evga.com/myevga/rateus/

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    Puremin0rez
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    Re: Tiny Dilemma 2014/09/19 14:24:16 (permalink)
    Thank you very much! Awesome support - that's some fast help!
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