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[SOLVED] About an RMA new card failing (560ti SC)

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MeatTheBaby
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2014/09/07 14:33:00 (permalink)
Well, recently I've received a 560ti superclocked as replacement for a died 560ti crysis ed and I've got some troubles with it :
 
- I can't finish the windows performance test, it crashed and the PC reboot
- I have tried deus ex human revolution and it crashed and reboot after few minutes (the game run smoothly)
- It crashed and reboot during watching .flv video from my HDD
- I've got many nvlddmkm.sys display recovery error and sometimes it may be calm
And so on...
 
When I received the card, I've made a fresh, clean install of windows 7 64b with all stables drivers that I know for my motherboard (p8z77 i deluxe) and devices. I've put the geforce 310.90 because this driver was okay with my old 560ti.
I have also try the card in an another PC with Windows 8.1 64 up to date, fresh install and geforce 340 drivers and it crashed-reboot again during the crysis 1 benchmark; also driver recovery error appear.
 
I can play little games like limbo or worms reloaded without problem (apparently), watch 1080p hd stuff, or watch TNT via an hauppauge tuner with accelerated video rendering, firefox is okay, voltages are verified, temp, clocks... It is all clear.
 
I don't know what to do. Should I try RMA again? I have spend 18e for shipping, should I spend 18e again for a "working maybe card" or keep my money for a futur GTX9xx card?
 
PS : sorry for the mistakes, I'm not english.
post edited by MeatTheBaby - 2014/09/19 11:59:59
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    elensar
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    Re: About an RMA new card failing (560ti SC) 2014/09/08 10:44:48 (permalink)
    Sounds more like a faulty of inadequate power supply to me, its giving up once it's under load.
     
    I would try and investigate other issues before RMA again, although I'm sure one of the techs here will be able to advise better then me.
     
     

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    MeatTheBaby
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    Re: About an RMA new card failing (560ti SC) 2014/09/09 00:31:26 (permalink)
    The first power supply is a corsair hx 620 and the other is a corsair cx 600. I think it is enough powerful and i've got an old 8800gtx which is working fine on the two computers.
    My complete config is :
    - asus p8z77 i deluxe (mini itx)
    - intel i7 3770k
    - corsair 2x4 giga of ram at 1600mhz
    - samsung 830 256go
    - western digital caviar green 3to
    - corsair hx 620
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    the_Scarlet_one
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    Re: About an RMA new card failing (560ti SC) 2014/09/09 00:59:11 (permalink)
    Would you happen to have access to another power supply to test, and make sure everything is OK?

    Also, make sure all of your connectors are fully seated anywhere they are connected. Make sure to give the wires a slight push into the connector and make sure the connector is fully seated in the card, motherboard and anything else you are using.


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    MeatTheBaby
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    Re: About an RMA new card failing (560ti SC) 2014/09/10 08:29:49 (permalink)
    Well, I have already contact the support to open an RMA.
     
    I have tested the card in my old computer with a corsair cx 600 and it crashed during the crysis 1 benchmark test after few minutes.
     
    I have tested a 8800gtx and a x1900xtx on my computer and everything is working fine so this is not a problem from my motherboard or power supply.
    Ha, and the windows performance test was finally a sucess, I don't know why.
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    MeatTheBaby
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    Re: About an RMA new card failing (560ti SC) 2014/09/19 11:57:49 (permalink)
    Okay, here some news.
    I've received a new 560ti SC and it's working this time. No crash at all, Deus Ex is working fine.
     
    Just one thing : the fan make an horrible sound at every speed.
    DAMN!!! It was silent at beginning but after 10 minutes the sound happen. It is horrible.
    I have open the card to see if there is something wrong but it seem ok, I found anything. The fan is simply defect and I can do nothing.
     
    Now, I'm really tired and I'm gonna buy an other card as soon as I can, EVGA is a joke.
     
    SOLVED.
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