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nForce 790i Ultra SLI Motherboard - esata port not working after upgrading to W7 64bit

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Keithdh
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2014/07/31 03:32:11 (permalink)
Hi.
 
Probably very simple, but I've upgraded my PC to W7 64bit, and downloaded the latest motherboard drivers, but when I plug an external drive into the esata port, it's not being recognised.  I guess I need another driver.  Any ideas please?

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    rjohnson11
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    Re: nForce 790i Ultra SLI Motherboard - esata port not working after upgrading to W7 64bit 2014/07/31 03:37:57 (permalink)
    This is in the wrong forum so I'll move this thread

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    rjohnson11
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    Re: nForce 790i Ultra SLI Motherboard - esata port not working after upgrading to W7 64bit 2014/07/31 03:41:01 (permalink)
    Check the device manager when the item is connected. Do you see any yellow exclamation marks there?

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    Keithdh
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    Re: nForce 790i Ultra SLI Motherboard - esata port not working after upgrading to W7 64bit 2014/07/31 04:44:16 (permalink)
    Hi.
    No, nothing.  I think I had the problem when I first got the PC and I had to install another driver (Jmicron or something???).  This was XP though.

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    Trelor
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    Re: nForce 790i Ultra SLI Motherboard - esata port not working after upgrading to W7 64bit 2014/07/31 05:26:28 (permalink)
    Try this driver, it's the latest NFORCE driver which i beleive controls the eSata ports:
     
    32bit : http://www.nvidia.com/dow...sults.aspx/30654/en-us
    64bit : http://www.nvidia.com/dow...sults.aspx/30655/en-us

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    Keithdh
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    Re: nForce 790i Ultra SLI Motherboard - esata port not working after upgrading to W7 64bit 2014/07/31 06:30:41 (permalink)
    Thanks, but that's the driver which is already installed.  The port shows up in the device manager.
    I have 
    IDE ATA/ATAPI controllers 
      ATA Channel 0
      ATA Channel 1
      NVIDIA nForce Serial ATA Controller
      NVIDIA nForce Serial ATA Controller
      NVIDIA nForce Serial ATA Controller
      Standard Dual Channel PCI IDE Controller
     All of the drivers indicate they are working OK, but when I plug in the external drive, it doesn't get picked up.
     
    Note : I can swap the external drive from sata to usb and it then gets installed, so I know the drive is OK.
     

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    Trelor
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    Re: nForce 790i Ultra SLI Motherboard - esata port not working after upgrading to W7 64bit 2014/07/31 07:30:46 (permalink)
    How about this jMicron driver: ftp://driver.jmicron.com....nDrv_R1.17.63_WHQL.zip

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    Keithdh
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    Re: nForce 790i Ultra SLI Motherboard - esata port not working after upgrading to W7 64bit 2014/07/31 07:40:44 (permalink)
    Thanks, but when I try to install this I get:
    "No JMicron JMB36X SCSI adapter found! Setup program will termintate!"
     

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    Trelor
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    Re: nForce 790i Ultra SLI Motherboard - esata port not working after upgrading to W7 64bit 2014/07/31 08:01:41 (permalink)
    Keithdh
    Thanks, but when I try to install this I get:
    "No JMicron JMB36X SCSI adapter found! Setup program will termintate!"
     


    Odd, I did a few googles and it all pointed back to that.  Maybe evga tech support can assist further.

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    Keithdh
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    Re: nForce 790i Ultra SLI Motherboard - esata port not working after upgrading to W7 64bit 2014/07/31 08:12:42 (permalink)
    Trelor
    Keithdh
    Thanks, but when I try to install this I get:
    "No JMicron JMB36X SCSI adapter found! Setup program will termintate!"
     


    Odd, I did a few googles and it all pointed back to that.  Maybe evga tech support can assist further.


    Thanks for your help.  I googled too and there are quite a few different versions of the jMicron, but I wasn't sure which one I needed.  I'm sure the jMicron driver is what I had to install when I first got the PC when it had XP on it.
     
    How do I get support from the evga tech support?  Will they pick up these threads?
     

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    jd72389
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    Re: nForce 790i Ultra SLI Motherboard - esata port not working after upgrading to W7 64bit 2014/07/31 08:42:09 (permalink)
    Keithdh
     
    How do I get support from the evga tech support?  Will they pick up these threads?
     


     
    you can call them. sometimes they answer these threads tho

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    Trelor
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    Re: nForce 790i Ultra SLI Motherboard - esata port not working after upgrading to W7 64bit 2014/07/31 09:27:39 (permalink)
    jd72389
    Keithdh
     
    How do I get support from the evga tech support?  Will they pick up these threads?
     


    you can call them. sometimes they answer these threads tho


    http://www.evga.com/support/ make sure the product is registered for quicker assistance.

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    Keithdh
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    Re: nForce 790i Ultra SLI Motherboard - esata port not working after upgrading to W7 64bit 2014/07/31 09:56:29 (permalink)
    Thanks.  I've tried to register, but it doesn't recognise the serial number linked to the card.  I know it's correct as I've taken a photo before trying to enter the details.  I guess it may be too old to register now???
     
    Hopefully, I'll get some feedback from one of the support guys on here.

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    Trelor
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    Re: nForce 790i Ultra SLI Motherboard - esata port not working after upgrading to W7 64bit 2014/07/31 10:20:58 (permalink)
    You mean the motherboard?  Just call into EVGA then can do a phone registration

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    DAVE2HOT4U
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    Re: nForce 790i Ultra SLI Motherboard - esata port not working after upgrading to W7 64bit 2014/08/10 01:27:25 (permalink)
    EVGA support is 1-888-881-3842
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    Keithdh
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    Re: nForce 790i Ultra SLI Motherboard - esata port not working after upgrading to W7 64bit 2014/09/06 03:56:08 (permalink)
    Thanks for your help.  Found the serial number eventually (had to remove the graphics card).
     
    Turns out the BIOS has been changed when a colleague upgraded the OS and he disabled the JMICRON port.  
     
    All working fine now.

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