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GTX 780 SC ACX FPS issue

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James Haskew
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2014/07/24 10:40:47 (permalink)
I need some help. I'm getting lower fps than I think I should be on a number of games. Sleeping Dogs with the hi-res pack on extreme runs at 45fps while my friend who has the same card gets solid 60 with vsync on and more if not. max payne 3 at full AA tells me I'm only using 2030mb of vram and yet I'm getting 27fps. Hitman and some others are similar. I think it's related to AA as the frames go up when I turn is off. My setup is as follows:
i7 4770k 3.5ghz
gtx 780 sc acx
16gb kingston hyper x ram
750w 80+ gold psu
asus hero VI
I've done a clean install of the latest driver and nothing is overclocked. I've read on many forums that my system should be able to handle pretty much anything at 60fps. It is bothering me because I paid £400 for this card and expect top quality performance. Could someone suggest some others things to try please?

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    Sajin
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    Re: GTX 780 SC ACX FPS issue 2014/07/24 15:21:53 (permalink)
    Is your friends system overclocked? What are his full system specs?
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    James Haskew
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    Re: GTX 780 SC ACX FPS issue 2014/07/24 15:39:20 (permalink)
    AMD FX8320 3.5ghz (overclocked to 4.3)
    Asus Crosshair V Formula-Z
    650w gold psu
    8gb kingston hyper x 
    gtx 780 sc acx

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    #3
    Sajin
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    Re: GTX 780 SC ACX FPS issue 2014/07/24 17:00:48 (permalink)
    Are you guys running the same resolution and in-game settings?
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    James Haskew
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    Re: GTX 780 SC ACX FPS issue 2014/07/24 17:11:12 (permalink)
    yeah 1080 and with sleeping dogs and max payne 3, everything at max. 

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    Sajin
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    Re: GTX 780 SC ACX FPS issue 2014/07/24 17:16:41 (permalink)
    Is your CPU overheating while playing the games? Is your card boosting to the correct clock speeds while playing the games?
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    James Haskew
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    Re: GTX 780 SC ACX FPS issue 2014/07/24 17:36:10 (permalink)
    Hottest it gets playing Sleeping dogs on max settings is 52/53 but normally stays around 48 degrees. It's only using 22% of the cpu's resources. My card is showing a gpu clock of 992-1005mhz and voltage of 1075 when playing games.

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    Sajin
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    Re: GTX 780 SC ACX FPS issue 2014/07/24 17:54:24 (permalink)
    Does your video card downclock to 324MHz while idle at the desktop with nothing open or does it stay clocked up at idle?
    #8
    James Haskew
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    Re: GTX 780 SC ACX FPS issue 2014/07/24 18:23:21 (permalink)
    yeah 324mhz and a voltage of 875 with no games running.

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    Sajin
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    Re: GTX 780 SC ACX FPS issue 2014/07/30 20:38:23 (permalink)
    Have you and your friend compared benchmark results from sleeping dogs?
    #10
    James Haskew
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    Re: GTX 780 SC ACX FPS issue 2014/08/01 10:16:40 (permalink)
    No. Today we swapped our cards over and tried them in both systems. My card worked fine in his machine and his did the same thing in mine, i.e., dropped to 45 fps while playing Sleeping Dogs. Does this mean that my card is functioning correctly and that it's another component that needs looking at? 

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    Sajin
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    Re: GTX 780 SC ACX FPS issue 2014/08/01 10:20:33 (permalink)
    James Haskew
    No. Today we swapped our cards over and tried them in both systems. My card worked fine in his machine and his did the same thing in mine, i.e., dropped to 45 fps while playing Sleeping Dogs. Does this mean that my card is functioning correctly and that it's another component that needs looking at? 


    It means there is something wrong with your system hardware or windows configuration. I would re-install windows first to rule out software & driver issues. Is your friend running the hi-res texture pack for sleeping dogs too?
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    James Haskew
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    Re: GTX 780 SC ACX FPS issue 2014/08/01 10:21:38 (permalink)
    I re-installed Windows last week so it's all fresh there. Yes he's running the hi-res pack.

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    Sajin
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    Re: GTX 780 SC ACX FPS issue 2014/08/01 10:28:32 (permalink)
    Do this for me on your rig...
     
    Verify your card is running at x16 speeds. Download GPU-Z and run the render test, the render test can be brought up be selecting the question mark circled in green. The red indicates if your card is running at x16, x8 or x4. Disregard the orange.
     
    Latest version of GPU-Z can be downloaded here: http://www.techpowerup.co.downloads/SysInfo/GPU-Z/
     
     

     
    Your card should read as PCI-E 3.0x16 @x16 3.0 while running the render test.
    post edited by Sajin - 2014/08/01 10:35:18
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    James Haskew
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    Re: GTX 780 SC ACX FPS issue 2014/08/01 10:37:27 (permalink)


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    Sajin
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    Re: GTX 780 SC ACX FPS issue 2014/08/01 10:42:05 (permalink)
    Is your motherboard BIOS up to date? Have you tried using the card in the other red & black PCI-E slots?
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    James Haskew
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    Re: GTX 780 SC ACX FPS issue 2014/08/01 10:48:09 (permalink)
    Yeah BIOS is the latest and no I haven't tried in the other slots although today I was going to but couldn't bothered. I'll have a go now.

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    Sajin
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    Re: GTX 780 SC ACX FPS issue 2014/08/01 10:54:27 (permalink)
    Report back with your findings when running the card in the other slots.
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    James Haskew
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    Re: GTX 780 SC ACX FPS issue 2014/08/01 11:10:09 (permalink)
    Couldn't fit the card into the black PCI slot. The second red one read as follows and there was no change to the fps in Sleeping Dogs using in this slot, still dropping to 45:

     

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    Sajin
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    Re: GTX 780 SC ACX FPS issue 2014/08/01 11:20:14 (permalink)
    How does your friends system run when he has his CPU at stock clocks? Still getting 60 fps solid? Are you guys both running the same graphics driver without any mods to the nvidia control panel settings?
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    James Haskew
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    Re: GTX 780 SC ACX FPS issue 2014/08/01 15:21:55 (permalink)
    The frames remain the same at stock clocks and we both have the same driver without mods. 

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    Sajin
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    Re: GTX 780 SC ACX FPS issue 2014/08/01 15:50:34 (permalink)
    Run sleeping dogs benchmark & 3dmark firestrike benchmark and post the results. Have your friend do the same & post his results too.
     
    EDIT: Are you guys both running the same OS?
    post edited by Sajin - 2014/08/01 15:54:10
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    James Haskew
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    Re: GTX 780 SC ACX FPS issue 2014/08/01 16:06:03 (permalink)
    Okay will do. Yes, same OS, Windows 8.1. Thanks for your help. 

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    Sajin
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    Re: GTX 780 SC ACX FPS issue 2014/08/01 16:08:12 (permalink)
    James Haskew
    Okay will do. Yes, same OS, Windows 8.1. Thanks for your help. 


    No problem. Report when you can. 
    #24
    James Haskew
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    Re: GTX 780 SC ACX FPS issue 2014/08/02 18:50:23 (permalink)
    My friend is very slow at doing anything so I'll post mine and let me know what you think. If you really need his let me know but it could be a while . . .
     

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    James Haskew
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    Re: GTX 780 SC ACX FPS issue 2014/08/02 18:54:32 (permalink)


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    James Haskew
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    Re: GTX 780 SC ACX FPS issue 2014/08/02 18:55:33 (permalink)


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    ferdy
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    Re: GTX 780 SC ACX FPS issue 2014/08/03 02:28:18 (permalink)
    i think your graphics card does a good job...totaly stock i do 9032 firestrike and hard overclocked(not maxed jet) i do 9642 in firestrike..and i got the ftw 980 mhz boost 1083 and overclocked 1030 boost 1175 atm.(as fast as the classie)
    i think with your cpu 4.0-4.2 on your boost and a good overclock on your gpu you wil get the same results..your gpu can do a 1100-1200 boost with 1 or 2 slides of voltage.
    your friends extra power comes from his little overclock on his cpu..
     
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    http://www.3dmark.com/fs/1742577   
     

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    #28
    Vlada011
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    Re: GTX 780 SC ACX FPS issue 2014/08/03 03:12:05 (permalink)
    Yes your card give fantastic result, better score than mine ex GTX780 Classified with 993MHz.
    OK now Futuremark is updated and drivers are newer but nice score. Did you change CPU Clock maybe? Try to Enable Turbo.
    I think your CPU Score can be higher in Firestrike.
    Result of reference GTX780 (876MHz) is about 8600-8700 and about 9200-9300 Graphics Score in Firestrike, everything over you got because you choose SC model.
    post edited by Vlada011 - 2014/08/03 03:42:14

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    #29
    Sajin
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    Re: GTX 780 SC ACX FPS issue 2014/08/03 18:27:21 (permalink)
    Scores look good. You do have turbo enabled on your CPU right? Turbo will allow the CPU to clock itself up to 3.9GHz when needed. Only other things I could think of that would be helping your friend get higher FPS inside the game would be a overclock on his GPU, or, his system has less background processes running when playing the game vs your system that may have lots of background processes running while playing. When you guys were comparing how the game ran on both your systems you did compare the same locations correct?
     
    Yes, we need your friends sleeping dogs benchmark and 3dmark firestike score too.
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