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EVGA RMA Service TOP NOTCH!

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ilukeberry
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2014/04/24 02:38:10 (permalink)
I'd like to publicly point out that EVGA has best customer service that i have ever dealt with!
 
Short story:
Previous week i've build new computer with EVGA Air Hadron and GTX 780 Ti
Unfortunately both these products gave me troubles.
First Hadron's PSU had ticking sound problem and quite loud fan.. (the loudest in the system) even with no load!
Second my GTX 780 Ti apparently died. When i booted computer there was no signal to monitor and fan was running 100% at all time. Tried the card in friends computer and the same problem.
 
So i've contacted EVGA EU support and they offered me replacement for both products and arranged the UPS pickup!
 
 
 

Intel i9 13900KS | EVGA Z790 Classified | Corsair Vengeance 4x16GB 6600MHz | NVIDIA RTX 3080 Ti FE | Corsair MP600 PRO 2TB | PHANTEKS Glacier One 360 T30 Gen2 AIO | Seasonic PRIME TX-850 | PHANTEKS Enthoo Evolv X
#1

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    rjohnson11
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    Re: EVGA RMA Service TOP NOTCH! 2014/04/24 03:13:15 (permalink)
    Outstanding and thanks for the compliments. 

    AMD Ryzen 9 7950X,  Corsair Mp700 Pro M.2, 64GB Corsair Dominator Titanium DDR5  X670E Steel Legend, MSI RTX 4090 Associate Code: H5U80QBH6BH0AXF. I am NOT an employee of EVGA

    #2
    XrayMan
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    Re: EVGA RMA Service TOP NOTCH! 2014/04/24 22:10:45 (permalink)
     
    That's awesome.         

                My Affiliate Code: 8WEQVXMCJL
     
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    #3
    ilukeberry
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    Re: EVGA RMA Service TOP NOTCH! 2014/04/25 02:30:31 (permalink)
    I'm defiantly buying their products again.. EVGA really stands behind their products and they really try their best to satisfy customer.

    Intel i9 13900KS | EVGA Z790 Classified | Corsair Vengeance 4x16GB 6600MHz | NVIDIA RTX 3080 Ti FE | Corsair MP600 PRO 2TB | PHANTEKS Glacier One 360 T30 Gen2 AIO | Seasonic PRIME TX-850 | PHANTEKS Enthoo Evolv X
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    zhaoyun707
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    Re: EVGA RMA Service TOP NOTCH! 2014/04/27 20:13:45 (permalink)
    I prefer EVGA. When i RMAed my 670. They gave me a 770 acx edition :)
    #5
    ilukeberry
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    Re: EVGA RMA Service TOP NOTCH! 2014/05/06 01:23:27 (permalink)
    My RMA arrived today!!! brand new Hadron & 780 Ti!
    EVGA EU also paid all UPS costs.
     
    AMAZING SERVICE !!!!!!
     
    EVGA YOU ROCK!!!!
     
     
     

     
     
     
     

    post edited by ilukeberry - 2014/05/06 01:26:17

    Intel i9 13900KS | EVGA Z790 Classified | Corsair Vengeance 4x16GB 6600MHz | NVIDIA RTX 3080 Ti FE | Corsair MP600 PRO 2TB | PHANTEKS Glacier One 360 T30 Gen2 AIO | Seasonic PRIME TX-850 | PHANTEKS Enthoo Evolv X
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