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GTX Titan SC RMA

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BloodMage
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2014/04/21 14:41:51 (permalink)
hello there
1st of all i want to thank you EVGA for the good support
second sorry for my bad english 
and 3d sorry but i except more when i payed 2000E for 2x gtx titans DIRECTLY from evga shop.eu
 
i rma one of my gtx titan
and they told me that will replace it with same or better card......thats ok
but re-certified card
is not making sense
#1

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    Sajin
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    Re: GTX Titan SC RMA 2014/04/21 14:54:55 (permalink)
    All companies do this. You will only receive a brand new card if you're within the first 30 day window from when you bought it, after that you will receive a re-certified card.


    See my current build here: https://forums.evga.com/My-bench-rig-unlimited-power-m3596024.aspx
    RTX 2080 Ti 4-way SLI?!?!: https://forums.evga.com/RTX-2080-Ti-4way-SLi-set-by-yours-truly-m2954756.aspx
    #2
    BloodMage
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    Re: GTX Titan SC RMA 2014/04/21 15:25:28 (permalink)
    wrong!!!
    for example Corsair sends you a new one
    and in 2 cases for me she sends me replace (brand new) without asking me the old defective one
    thats mean i didn't paid even 1 euro for rma
     
    but now i payed 30Euro to send to EVGA (Germany) the defective card
    and they will send me a re-certified card
    the question is: the re-certified replacement card will work properly??
    as i am reading in this thread some users received 2-3 replacements which was defective
    thats mean they was without VGA (in my case i paid 1000Euro to have the best card) for 1 or 2 moths
    and paid 2-3 times to send the defective replacement back to evga
     
    conclusion: i didn't steal anything from anyone. I payed and i want to receive.i think it makes sense. specifically when the product is the flagship and too expensive and the company is so legendary  
     
    this is the difference 
    #3
    Sajin
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    Re: GTX Titan SC RMA 2014/04/21 15:31:02 (permalink)
    BloodMage
    wrong!!!
    for example Corsair sends you a new one
    and in 2 cases for me she sends me replace (brand new) without asking me the old defective one
    thats mean i didn't paid even 1 euro for rma
     
    but now i payed 30Euro to send to EVGA (Germany) the defective card
    and they will send me a re-certified card
    the question is: the re-certified replacement card will work properly??
    as i am reading in this thread some users received 2-3 replacements which was defective
    thats mean they was without VGA (in my case i paid 1000Euro to have the best card) for 1 or 2 moths
    and paid 2-3 times to send the defective replacement back to evga
     
    conclusion: i didn't steal anything from anyone. I payed and i want to receive.i think it makes sense. specifically when the product is the flagship and too expensive and the company is so legendary  
     
    this is the difference 


    I was talking about companies that deal in video cards, not companies that deal in PSU's, Memory, etc. Yes, the replacement should work properly.


    See my current build here: https://forums.evga.com/My-bench-rig-unlimited-power-m3596024.aspx
    RTX 2080 Ti 4-way SLI?!?!: https://forums.evga.com/RTX-2080-Ti-4way-SLi-set-by-yours-truly-m2954756.aspx
    #4
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