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Extended Warranty - Urgent

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The_D27
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2014/09/20 12:31:32 (permalink)
I bought a EVGA 750 Ti FTW ACX just under 3 months ago and with the release of the GTX 970 I want to make use of this Step Up option, how would I go about doing this to upgrade to a 970? I didn't register my product in the 14 days so I'd need to buy extended warranty, how would I do that? I'm in the UK if that matters?
 
I've registered my product but can't seem to find where I can purchase the extended warranty option, please help me as I have a day left:(
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    EddieH
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    Re: Extended Warranty - Urgent 2014/09/20 23:51:29 (permalink)
    Hello The_D27,
     
    I do see that you were able to purchase the extended warranty on your graphics card.  You should be able to submit for the Step Up request now.  Should you have any questions, please feel free to contact us.
     
    post edited by EVGATech_EddieH - 2014/09/20 23:52:40
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    The_D27
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    Re: Extended Warranty - Urgent 2014/09/21 01:12:05 (permalink)
    EVGATech_EddieH
    Hello The_D27,
     
    I do see that you were able to purchase the extended warranty on your graphics card.  You should be able to submit for the Step Up request now.  Should you have any questions, please feel free to contact us.
     


    Thank, I had some problems but they were fix, but now I'm the saddest person in the world as my step up runs out today and the 970 and 980 is supposedly meant to come out tomorrow for EU users. So I'm really disappointing, only if I has one more day I would have been able to:( Is there anything I can do about it as the US users are able to upgrade to the 970 and EU users aren't yet because they don't work weekends, please?:(
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    EddieH
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    Re: Extended Warranty - Urgent 2014/09/21 06:45:09 (permalink)
    Best suggestion would be to email the EU Support team.  Unfortunately, they will not be in until Monday 9:00AM.  SupportEU@EVGA.com would be the best at this point, and see if there is anything they can do to assist.  Unfortunately, the policy and terms are different from region to region on a few things.  I do apologize. 
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