dKasya
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Hello,
My pc turns off every day 2-3 times. In event viewer I found the problem:
Performance Power Management features on processor 0 in group 0 are disabled due to a firmware problem.
Performance Power Management features on processor 1 in group 0 are disabled due to a firmware problem.
Performance Power Management features on processor 2 in group 0 are disabled due to a firmware problem.
Performance Power Management features on processor 3 in group 0 are disabled due to a firmware problem.
Performance Power Management features on processor 4 in group 0 are disabled due to a firmware problem.
Performance Power Management features on processor 5 in group 0 are disabled due to a firmware problem.
Performance Power Management features on processor 6 in group 0 are disabled due to a firmware problem.
Performance Power Management features on processor 7 in group 0 are disabled due to a firmware problem.
But I don't know what causes the problem. I have updated my BIOS to SZ2Z but I got the same problem.
The only thing that I noticed is: after I play games, compile a program or do a hard task the pc shuts down for 2-3 times consecutively.
My System:
Intel Core i7 920 @ 2.66Ghz (no overclock)
OCZ DDR3 1600Mhz
EVGA X58 SLI (E758)
Zalman 750W
EVGA GTX 285 1GB
Windows 7 64-bit RC1 (build 7100)
Question:
1. Can the OS (Windows 7 RC) cause the problem?
2. If no, what can be the problem and how to fix it?
Thanks,
Kasya
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MJinZ
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Re:EVGA x58 problem
2010/01/01 12:12:44
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I think you have Speed Step disabled in the BIOS and have it enabled in the Power COnfigurations. SEt your Power Configuration to High Performance and see if the error disappears.
My Event Log also has a couple of these errors within the last few hours that I've disabled Speed Step and had it in Balanced mode.
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dKasya
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Re:EVGA x58 problem
2010/01/01 12:46:04
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I set the power configuration "High Performance" but it shut down again, after playing a game.
Here are the cpu settings:
Intel SpeedStep - Disabled
Turbo Mode Function - Enabled
CxE Function - Disabled
Execute Disable Bit - Enabled
Virtualization Technology - Disabled
Intel HT Technology - Enabled
Active Processor Cores - All
QPI Controller Settings - Enabled
QPI Link Fast Mode - Enabled
QPI Frequence Selection - Auto
What other things can cause the problem?
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dKasya
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Re:EVGA x58 problem
2010/01/01 14:05:30
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MrRiddler
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Re:EVGA x58 problem
2010/01/01 14:28:12
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dKasya
bump. anyone?
Is your heatsink properly attached to your cpu? Heat could be one reason why your computer would turn off after playing a game. Also if you have intel speed step disabled you will get those warnings, its normal.
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dKasya
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Re:EVGA x58 problem
2010/01/02 01:25:22
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HWMonitor shows 50 degrees while playing the game. Also if you have intel speed step disabled you will get those warnings, its normal. Can this shut down my pc also?? Plus, can Windows 7 cause the problem? The problem started after I used my pc for 3 months.
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rjohnson11
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Re:EVGA x58 problem
2010/01/02 01:33:35
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If it is a hardware issue then the first thing I would try swapping is the PSU if you have another one or can borrow one.
   (Pazmeister: rjohnson.....YOU ARE A LEGEND, problem solved, i am sendning my missus round to you now so she may have your babies!!) , R.I.P Jeffreyham, R.I.P Corsair_Mike, R.I.P Wrinvert, i7 5820K, Corsair H100, Corsair Vengeance LPX 32GB (CMK32GX4M4A2666C16R), EVGA GTX 1080FTW ACX, Corsair AX1200, EVGA X99 Micro2, Samsung Sm961 m.2, One Corsair SSD, Crossover 4K,
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dKasya
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Re:EVGA x58 problem
2010/01/02 02:34:30
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can PSU cause the problem? :S
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d.burnette
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Re:EVGA x58 problem
2010/01/02 05:26:43
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The fact that your system powers down after running a fairly high load application would lead me to suspect the following:
1: Heat - I know you said yours shows as 50c while playing, is the core temps? If so then I doubt heat would be the problem. As long as your core temps stay below 85c under heavy load, while running say LinX or Prime95 you should be ok. Speaking of which, have you ever run a stress test to test your system for stability?
2: PSU - a flaky power supply could easily cause that type of behaviour. Unfortunately about the only way to tell for sure is to get your hands on another power supply and run it to see if the behaviour continues or not. If not, then you have your answer.
3: Memory - Flaky ram that is not stable can cause this as well, have you manually input the ram timings and voltage per it's specification?
I would probably check the above in the order listed.
And as others have mentioned, the error you are seeing in event viewer is because you have speed step disabled, it harms nothing but if you want to get rid of the error just enable speed step in the bios...
Best of luck getting this resolved,
Don EVGA X-79 DarkIntel I7 4820K @ 4.50 Ghz (+35 Vcore offset) Bios 2.13Corsair H100i cooling systemEVGA GTX 1080 FTW 16 gb (4x4) Corsair Dominator Platinum 2133 MHz 1.5v ram2ea Samsung 840 Pro 256gb SSD's ( non raid)Sound Blaster ZKlipsch 2.1 Pro Media SpeakersNZXT Phantom 820 caseWindows 10 64 Bit
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dKasya
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Re:EVGA x58 problem
2010/01/02 07:03:01
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Thank you very much! 1: Heat - I know you said yours shows as 50c while playing, is the core temps? If so then I doubt heat would be the problem. As long as your core temps stay below 85c under heavy load, while running say LinX or Prime95 you should be ok. Speaking of which, have you ever run a stress test to test your system for stability? I have now calculated PI with 32M. Maximum Core temperature was 68 degree. But 10-15min after the calculation the computer shut down again. I have noticed one thing before I wanted to start the calculation: The Processor power decreased by 20W (from 150W to 130W). I'll now check and configure the RAM manually to make sure there is no problem. Thanks again, Kasya
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d.burnette
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Re:EVGA x58 problem
2010/01/02 07:53:46
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Best of luck, let us know how you make out.
Don EVGA X-79 DarkIntel I7 4820K @ 4.50 Ghz (+35 Vcore offset) Bios 2.13Corsair H100i cooling systemEVGA GTX 1080 FTW 16 gb (4x4) Corsair Dominator Platinum 2133 MHz 1.5v ram2ea Samsung 840 Pro 256gb SSD's ( non raid)Sound Blaster ZKlipsch 2.1 Pro Media SpeakersNZXT Phantom 820 caseWindows 10 64 Bit
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hermannme
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Re:EVGA x58 problem
2010/01/02 08:41:30
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dKasya
Thank you very much!
1: Heat - I know you said yours shows as 50c while playing, is the core temps? If so then I doubt heat would be the problem. As long as your core temps stay below 85c under heavy load, while running say LinX or Prime95 you should be ok. Speaking of which, have you ever run a stress test to test your system for stability?
I have now calculated PI with 32M. Maximum Core temperature was 68 degree. But 10-15min after the calculation the computer shut down again. I have noticed one thing before I wanted to start the calculation: The Processor power decreased by 20W (from 150W to 130W).
I'll now check and configure the RAM manually to make sure there is no problem.
Thanks again,
Kasya
This sounds like it is dropping out of turbo. I didn't see where you specifically stated "how" it was shutting down.
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dKasya
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Re:EVGA x58 problem
2010/01/02 11:45:45
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Actually, it doesn't shut down. But the only thing that I can do is to click shutdown or restart button. Everything starts disabling step by step: 1st screen, 2nd sound and microphone, 3rd network.
I have configured the memory - changed the settings from 1066Mhz to 1333Mhz. I am know waiting to see if pc will "shutdown" after playing a game.
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d.burnette
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Re:EVGA x58 problem
2010/01/02 11:58:39
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Now that is strange, can't say I have seen that before.
Don EVGA X-79 DarkIntel I7 4820K @ 4.50 Ghz (+35 Vcore offset) Bios 2.13Corsair H100i cooling systemEVGA GTX 1080 FTW 16 gb (4x4) Corsair Dominator Platinum 2133 MHz 1.5v ram2ea Samsung 840 Pro 256gb SSD's ( non raid)Sound Blaster ZKlipsch 2.1 Pro Media SpeakersNZXT Phantom 820 caseWindows 10 64 Bit
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dKasya
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Re:EVGA x58 problem
2010/01/02 13:22:13
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PC "shut down" again. So the problem is not RAM. Now there are only 3 options left which can cause the problem:
1. OS has problems (will check it by installing Windows XP 64-bit)
2. Power Supply has problems (have to borrow a PSU from somebody )
3. CPU or Motherboard or both are corrupted
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gcortes
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Re:EVGA x58 problem
2010/01/03 18:26:32
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I guess I feel better because I'm not the only one with this problem. In my case, I get a BSOD 7F after the 8 cpus are disabled. This also happened to me 3 time within two hours. The computer was essentially idle with only web page refreshes and a low cpu usage back up running. It ran fine for about two months previously and a day since. It didn't happen the many times I ran a game that ran a CPU temp up (FSX). All I've done is run a memory stress test so far.
Intel i7 920 2.66GHz, Noctua NH-U12P cpu fan, EVGA-A1 X58 Mobo, 6GB Corsair Dominator SDRAM DDR3 1600C8D, EVGA GTX 260 RT, 2 WD RE 750 GB in RAID 1, Antec P183 case
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dKasya
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Re:EVGA x58 problem
2010/01/04 02:29:07
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Problem Solved! I installed Windows XP Pro 64bit, installed millions of software, updates, played games. No problem at all. So the problem was the OS - maybe because of drivers plus there were viruses in my pc.
Is there any way to put this thread "Solved"?
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gcortes
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Re:EVGA x58 problem
2010/01/04 10:35:03
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dKasya
Problem Solved! I installed Windows XP Pro 64bit, installed millions of software, updates, played games. No problem at all. So the problem was the OS - maybe because of drivers plus there were viruses in my pc.
Interesting fix. I just moved to 64 bit and I don't want to go back to XP so I'm stuck with Windows 7. It's been stable for a few more days so I'm going to see how much of a problem it is. Curt
Intel i7 920 2.66GHz, Noctua NH-U12P cpu fan, EVGA-A1 X58 Mobo, 6GB Corsair Dominator SDRAM DDR3 1600C8D, EVGA GTX 260 RT, 2 WD RE 750 GB in RAID 1, Antec P183 case
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dKasya
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Re:EVGA x58 problem
2010/01/04 13:12:04
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Actually, the problem happened again when I installed my scanner driver. But after I removed the driver no problem ;)
btw. I am using 64-bit Windows XP. Going to buy Windows 7 Business x64
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d.burnette
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Re:EVGA x58 problem
2010/01/04 13:17:32
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Glad you got it figured out!!
Don EVGA X-79 DarkIntel I7 4820K @ 4.50 Ghz (+35 Vcore offset) Bios 2.13Corsair H100i cooling systemEVGA GTX 1080 FTW 16 gb (4x4) Corsair Dominator Platinum 2133 MHz 1.5v ram2ea Samsung 840 Pro 256gb SSD's ( non raid)Sound Blaster ZKlipsch 2.1 Pro Media SpeakersNZXT Phantom 820 caseWindows 10 64 Bit
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gcortes
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Re:EVGA x58 problem
2010/01/06 11:06:39
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gcortes
dKasya
Problem Solved! I installed Windows XP Pro 64bit, installed millions of software, updates, played games. No problem at all. So the problem was the OS - maybe because of drivers plus there were viruses in my pc.
Interesting fix. I just moved to 64 bit and I don't want to go back to XP so I'm stuck with Windows 7. It's been stable for a few more days so I'm going to see how much of a problem it is.
Curt
Well, I was stable for a few days. I took one BSOD a few minutes ago. On both days that it crashed it also corrupted the dasd as my RAID recovery (Intel Matrix Storage Manager) repaired one error. I used to get regular BSOD's on my older machine and it rarely corrupted the dasd. According to the Event Viewer, the BSOD happens one second before the eight power management failures. If the timing is right, the BSOD may be causing it.
Intel i7 920 2.66GHz, Noctua NH-U12P cpu fan, EVGA-A1 X58 Mobo, 6GB Corsair Dominator SDRAM DDR3 1600C8D, EVGA GTX 260 RT, 2 WD RE 750 GB in RAID 1, Antec P183 case
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snooooze
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Re:EVGA x58 problem
2010/01/06 11:38:45
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Something is just whispering to me "its his PSU"
EVGA X58 E760 / 920 @ 3900 / 3x2gig CMG6GX3M3A1866C7 @ 7-8-7-20-1t 1600 / EVGA 285 2gig/ Corsair HX1000W/ 2 x A-RAM 32gig SSD in raid0/Win7/Antec-p193  heatware I know its empty
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secc
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Re:EVGA x58 problem
2010/01/06 19:57:17
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I am having the same issue now. Pulled my Cx step i7 920 out to use in another box, put in a D0 (I believe) step i7 920, flashed to latest BIOS, installed a Corsair H50 water cooling kit. System now does like the OP mentions, screen blanks, sound/mic stops, lan stops. Tried SpeedStep on/off, balanced/performance settings. Was all working great before the processor swap, BIOS update and water cooling install , with zero issues.
Is there a potential issue with D0 stepped i7 920's and the latest BIOS maybe? I might have to resort to reinstalling Win 7 64-bit to eliminate the OS as a potential issue.
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secc
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Re:EVGA x58 problem
2010/01/07 18:19:38
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Anyone at all got any insight on this issue? eVGA reps, gurus?
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Performance Power Management features on processor 0 in group 0 are disabled
2010/01/07 19:06:41
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dKasya
...
Performance Power Management features on processor 0 in group 0 are disabled due to a firmware problem.
...
But I don't know what causes the problem. I have updated my BIOS to SZ2Z but I got the same problem.
Let's see if I can explain this... The Performance Power Management feature is a feature of Windows 7 and newer processors like the Core i7 that takes what would normally be power-saving features and turns them into performance features. How/Why? In Power saving mode, the cpu/operating system can shutdown individual cores to save power. Microsoft worked a lot with intel while developing Windows 7. In doing so, they found a way to utilizing the core-parking features to make the thread scheduler much more intelligent, allowing the operating system to decide which core would be the best core to run a thread on. Since some cores are only logical hyper-threaded cores, and certain cores on a CPU may share a cache together, it's now much better at figuring out which core is the best to use. So why are you getting the error above? You probably don't have the proper options setup in your BIOS. For an X58 BIOS, go to the CPU Features section under Frequency/Voltage control and enable both of these options: - Intel SpeedStep: Enabled
- CxE Function: C6
- Intel HT Technology: Enabled
By enabling those features above, the operating system will now have access to the advanced features of the processor, allowing it to make use of Performance Mode. This feature is one of the reasons people are noticing that Windows 7 seems faster than previous versions of Windows.
post edited by Davabled - 2010/01/07 19:34:55
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Re:EVGA x58 problem
2010/01/07 19:12:09
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As for your system powering off on itself and blue screening, I'd echo d.burnette's advice about trying a new Power Supply and also ask you to post a BIOS template. It could be that your voltages are off, and posting a BIOS template will go along way to help the community help you find the root cause. You can use the template found here: http://forums.evga.com/tm.aspx?m=1430 And copy/paste in your current settings into a post here in this thread.
post edited by Davabled - 2010/01/07 19:15:38
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gcortes
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Re:Performance Power Management features on processor 0 in group 0 are disabled
2010/01/09 20:12:52
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Davabled
So why are you getting the error above?
You probably don't have the proper options setup in your BIOS. For an X58 BIOS, go to the CPU Features section under Frequency/Voltage control and enable both of these options:
- Intel SpeedStep: Enabled
- CxE Function: C6
- Intel HT Technology: Enabled
By enabling those features above, the operating system will now have access to the advanced features of the processor, allowing it to make use of Performance Mode.
This feature is one of the reasons people are noticing that Windows 7 seems faster than previous versions of Windows.
I dropped my overclock back to normal and still got the errors. Three today. I've run two passes of memtest86+ without a problem. I'll check those BIOS settings. Thanks, Curt
Intel i7 920 2.66GHz, Noctua NH-U12P cpu fan, EVGA-A1 X58 Mobo, 6GB Corsair Dominator SDRAM DDR3 1600C8D, EVGA GTX 260 RT, 2 WD RE 750 GB in RAID 1, Antec P183 case
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gcortes
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Re:EVGA x58 problem
2010/01/09 20:16:12
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Davabled
As for your system powering off on itself and blue screening, I'd echo d.burnette's advice about trying a new Power Supply and also ask you to post a BIOS template. It could be that your voltages are off, and posting a BIOS template will go along way to help the community help you find the root cause.
You can use the template found here: http://forums.evga.com/tm.aspx?m=1430
And copy/paste in your current settings into a post here in this thread.
I run Everest and the voltages are always quite close to normal. Right now they're: +3.3 V: 3.34V +5 V: 4.96 V +12 V: 12.18 V I have a template mostly filled out some where. I'll dig it up.
Intel i7 920 2.66GHz, Noctua NH-U12P cpu fan, EVGA-A1 X58 Mobo, 6GB Corsair Dominator SDRAM DDR3 1600C8D, EVGA GTX 260 RT, 2 WD RE 750 GB in RAID 1, Antec P183 case
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gcortes
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Re:Performance Power Management features on processor 0 in group 0 are disabled
2010/01/09 20:38:44
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Intel Speed step was disabled. I made the settings described. Let's see if I get off that easy.
Curt
Intel i7 920 2.66GHz, Noctua NH-U12P cpu fan, EVGA-A1 X58 Mobo, 6GB Corsair Dominator SDRAM DDR3 1600C8D, EVGA GTX 260 RT, 2 WD RE 750 GB in RAID 1, Antec P183 case
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gcortes
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Re:Performance Power Management features on processor 0 in group 0 are disabled
2010/01/10 10:47:17
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gcortes
Intel Speed step was disabled. I made the settings described. Let's see if I get off that easy.
Curt
It crashed again this morning. I run the system 24x7. Strangely, it never crashes at night even though an off-site back up is running as well as a virus scan. In the day time it generally crashes when I'm not using it. I'm going to call Antec about the power supply on Monday.
Intel i7 920 2.66GHz, Noctua NH-U12P cpu fan, EVGA-A1 X58 Mobo, 6GB Corsair Dominator SDRAM DDR3 1600C8D, EVGA GTX 260 RT, 2 WD RE 750 GB in RAID 1, Antec P183 case
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