cavry

When I read all these comments here, I think you guys are giving EVGA a little too hard of a time. You can't compare EVGA with Gigabyte or Asus. The latter are big corporations with billions in revenue and thousands of employees including hordes of dedicated engineers (Asus has a 100k workforce IIRC), whereas EVGA is in comparison a tiny boutique company with ~50 employees afaik, who is mainly acting as a service company branding/marketing/selling stuff that is produced by contracted manufacturers overseas. There's just no hordes of in-house engineers that can jump on problems as complex as this BIOS issue immediately. The recent defection of EVGA's in-house MB design team to Sapphire does not help, either.

That's why EVGA is reliant on working with the producers of their stuff (in this case, Award), versus i.e. Gigabyte who most likely just buy a license and framework from Award and have their own dedicated BIOS teams programming their proprietary BIOSes from ground up. And that's also the reason why it is unrealistic to expect EVGA to have the resources to jump on every problem or feature request the moment it emerges and solve it within 48h. Some fundamental problems might not be solvable at all with reasonable cost and efforts (anyone remembers the LSI Raid issue with the Clasified?).

On the other hand, the boutique character enables EVGA to work much more closely with their target group, and I guess there's only few tech companies that can match EVGA in hands-on customer service, and we all like that part I believe.

So, I guess we can't have it both. Patience...

PS: I am affected by this bug as well and would love to NOT have to change my MB/Manufacurer.

IF what you say is accurate, all the more reason for me to go back to Gigabyte for my next build. 

7th Angel

cavry

When I read all these comments here, I think you guys are giving EVGA a little too hard of a time. You can't compare EVGA with Gigabyte or Asus. The latter are big corporations with billions in revenue and thousands of employees including hordes of dedicated engineers (Asus has a 100k workforce IIRC), whereas EVGA is in comparison a tiny boutique company with ~50 employees afaik, who is mainly acting as a service company branding/marketing/selling stuff that is produced by contracted manufacturers overseas. There's just no hordes of in-house engineers that can jump on problems as complex as this BIOS issue immediately. The recent defection of EVGA's in-house MB design team to Sapphire does not help, either.

That's why EVGA is reliant on working with the producers of their stuff (in this case, Award), versus i.e. Gigabyte who most likely just buy a license and framework from Award and have their own dedicated BIOS teams programming their proprietary BIOSes from ground up. And that's also the reason why it is unrealistic to expect EVGA to have the resources to jump on every problem or feature request the moment it emerges and solve it within 48h. Some fundamental problems might not be solvable at all with reasonable cost and efforts (anyone remembers the LSI Raid issue with the Clasified?).

On the other hand, the boutique character enables EVGA to work much more closely with their target group, and I guess there's only few tech companies that can match EVGA in hands-on customer service, and we all like that part I believe.

So, I guess we can't have it both. Patience...

PS: I am affected by this bug as well and would love to NOT have to change my MB/Manufacurer.

IF what you say is accurate, all the more reason for me to go back to Gigabyte for my next build. 

+1

They should change the title of this thread from Bios 78 Released to just Bios 78 as its been around now for a while.

rafale
This argument makes no sense. We all paid to get the best. The best does not need to come from the biggest company. If it really would eVGA would not stand a chance.

How long do you think that "best" will remain the "best" IF the company isn't large enough to provide timely updates like the biggest companies???  
 
IF EVGA wants to "run with the big dogs", they better get off the porch.

EVGA_JacobF Our focus right now is getting all the latest microcode, RAID Roms, etc.

After that we will tackle the other requests.

 
Just so that you realize Jacob, these so called "other requests" have been ongoing since the Classified range of x58's were released. The double pump issue has been with us all the time. The fact that Vcore does not drop when the multi drops has always been with us. On every single bios release since day 1 this has been mentioned and asked to be dealt with.
So far we have had no mention of a cure for this from yourself at all. Frankly, these 2 issues should have been dealt with over a year ago, and now you are telling us "After that we will tackle the other requests.". So in reality you are saying that you havn't even bothered to look at these 2 issues at all ?

kitfit1

EVGA_JacobF Our focus right now is getting all the latest microcode, RAID Roms, etc.

After that we will tackle the other requests.

Just so that you realize Jacob, these so called "other requests" have been ongoing since the Classified range of x58's were released. The double pump issue has been with us all the time. The fact that Vcore does not drop when the multi drops has always been with us. On every single bios release since day 1 this has been mentioned and asked to be dealt with.
So far we have had no mention of a cure for this from yourself at all. Frankly, these 2 issues should have been dealt with over a year ago, and now you are telling us "After that we will tackle the other requests.". So in reality you are saying that you havn't even bothered to look at these 2 issues at all ?

 
While I agree that there are many issues with the current state of the EVGA X58 bioses (each and every fault with these boards effect and annoy me as well) I think many people in this thread are being a bit harsh with Jacob. He is one of the few people providing us with ANY updates on the progress (or lack there of) that they are making. Obviously no one is happy that they haven't been able to update the RAID option ROM to the newest, or the AHCI ROM, or even the double pump issue, etc.. But let's cut him a bit of slack. He's obviously not the only person at EVGA working on these issues. I don't think they are keeping us in the dark. What reason would they have to? I think we will know whether these issues can be fixed or not soon after the guys at EVGA come to a determination themselves. I'm not sure why some can't accept that when they say they are working on it, and aren't sure if it can be done or not, that they are being truthful. It's only my humble opinion, but I believe in EVGA and have always thought of Jacob as being very helpful on these forums. And I am sure they are doing ALL they can to solve these problems. Keep up the good work EVGA BIOS team! I truly believe they are doing all they can to solve these issues. 
 
On a side note, again just my opinion but, once Intel releases Socket2011 and EVGA comes out with their new boards based on the new high end enthusiast platform, most of us with multi-GPU SLI setups will be moving away from X58 anyway (I know not everyone can or will upgrade). But really, I am looking forward to X68 or whatever the patsburg platform will be called. I'm pretty sure I read it will have PCI-E 3.0 slots, so no bandwidth issues for a while with current and next generation GPUs (not that PCI-E 2.0 @ 8x is really bottlenecking too many peoples systems at this point anyway with current hardware) but I always like to have as many PCI-E lanes and as much bandwidth as possible just to be on the safe side, even though I realize NF200 only simulates extra lanes via switching, it still makes me feel better to have the NF200 chip with 3 way SLI.
 
Anyway sorry for the long rant, I've had a few tonight so I may be rambling... But give these guys some slack, there is no doubt in my mind that they want to fix these issues as bad as we want them fixed.
 
Another side note, EVGA... please come correct with an EATX 4-way SLI capable X68 classy upon release of the platform! Please if at all possible stay away from XL-ATX, even for 4 way with 7 PCI-E slots. There just aren't many good cases out that can fit the X58 4 way classy, with its 2 wasted expansion slots on the top of the board. I'm sure there was a valid reason for laying out he PCB that way, but it obviously can be done in ATX or EATX. For example, the ASUS P6T7 board. I know it can't do 4 way SLI but it does have 2x NF200's and 7 PCI-E slots and still keeps to the ATX form factor. I just want the next generation EVGA Classified board to allow me 3 way SLI all @ 16x and another PCI-E slot at full bandwidth for an SAS6 RAID card. That can be done in 7 slots ATX or EATX. Or an 8 slot case for 4 way SLI. PLEASE! I also hope the next generation Classy will have UEFI, no more 2.2TB partition limit. Thanks EVGA!
 
Edit: I wonder what the max throughput of the X68 will be in RAID 0. I hope it's much higher than the X58 at ~660 MB/s. If it's much higher maybe I won't need an SAS6 card after all. I need room for a sound card too. Might as well just throw an X-Fi chip onboard so I don't have to waste yet another slot for sound. I'd be happy to pay a major price premium for this. If the chip is just as good as the dedicated X-Fi cards it would be worth it to me. I'd even pay close to the full price of a sound card on top of the price of the mobo. I want 3 way SLI and sound that's better than the normal onboard, and room for a raid controller or fourth card.

 
 
FACT 1. If you buy a product from a company and get it home to find it won't do some of what it says on the package you are going to complain to the company about it.
 
FACT 2. If a person works for a company and part of their job is in the customer services field then that person should EXPECT to deal with upset customers.
 
FACT 3. If I buy an apple from a store I do not expect a Lemon when I get home and unpack it.
 
 
 

EVGA_JacobF

MvdL79
I am thinking of Gigabyte for my next setup, instead of EVGA if they cannot fix a simple bios. It's as simple as that.

Without knowing the full picture, I don't think you can make any assumption on how difficult or simple it is to implement.

Latest update I have is that Award has our full source code, and we continue to work directly with them on a solution.

 

 
I think most here forget the saying "the best things come to those who wait"

It's true with most electronics. Wait and get the best X78 board.
 
Intel SSD's might be slower but they also work. If your drive is faster but doesn't work with your board is it really better?
 
Asus P6T7 supports 4 way SLI.

I read whole discussion. My friend check your rig first. Running 4 HDD in Raid 0 is beyond anything reasonable. One Windows Crash for whatever reason can mess up your Raid configuration. How many times you format your computer, every month?

It's good to see experienced and informative people on here, eg rafale, dejanh, MvdL79, Topboy007, who expect something that reflects what they paid for.
I'm having the same issues, and it's causing me a lot of wasted time and inconvenience.
The amount of times I've flashed, formatted, secure-erased SSD's, installed windows and access the BIOS is ridiculous, and I'm not even overclocking at the moment.
I think the people having no issues, and doesn't think it's that bad should really take a minute to have some thought to the people like me who should not go through all these issues in the first place.
The reasoning of, the X58 is an old board, or X58 is going to be replaced soon, etc etc has absolutely no weight what so ever.
I paid premium price for a premium board, and I've had nothing but issues. If the next flagship EVGA motherboard is anything like this, then I would be looking at going to another manufacturer.

mipko

I think the most of us are waiting to see what will happen with X58 BIOS to make decision for future upgrades.
My personal attitude is that if EVGA does not provides us proper X58 BIOS I would not buy  EVGA MBs any more.
Not because of anger or hurt feelings in any way, but because I do not buy bad products. 
This is not Jacob's fault neither I intend to put any blame to him. If there was no his personal involvement in this community I would leave EVGA 3 months ago.

 
+1
 
However, I will keep this MB for a while yet, I'm not doing anything until 2012. I'll probably throw a 950 or 960 in this box before I switch to X68. The prices are dropping on these CPU's.
 
Even if there are no more updates, I don't consider this a bad product. This MB has a great build quality with good caps (my old Asus board whines/squeals like a baby) and layout.
 
Long term, reasonable support is what would cause me to move on. Look at Blizzard, they are patching games from 10 years ago still. I know they are a software company, but still.
 
 

lradunovic

I read whole discussion. My friend check your rig first. Running 4 HDD in Raid 0 is beyond anything reasonable. One Windows Crash for whatever reason can mess up your Raid configuration. How many times you format your computer, every month?

 
Really?
 
I had one of my SSD drop out of the array because of a bad cable. Windows black screened forcing a hard restart.
 
The array was broken, Windows would not boot.
 
I replaced the cable and ran chkdsk. Although I lost some data relevant to the application I was using when the SSD dropped out, everything else was fine, pretty much what I would have expected to happen using a single drive.

Trust me. I use my rig beyond anything most people will do. Audio/Video Encoding/Decoding, Programming .NET, Virtual Machines with SQL Server installed along with Virtual Machine running Ubuntu on it and of course let's not forget gaming. I didn't say with no reason that eVga boards are one of the most stable and reliable products I used so far.
 
Intel SSD Raid 0 or Raid 1 or Raid 5, or any type of HDD with any type of Raid setup should have zero problems cause i tested it and it works perfect here.
 
 
 

Topboy007

lradunovic
Trust me. I use my rig beyond anything most people will do. Audio/Video Encoding/Decoding, Programming .NET, Virtual Machines with SQL Server installed along with Virtual Machine running Ubuntu on it and of course let's not forget gaming. I didn't say with no reason that eVga boards are one of the most stable and reliable products I used so far.

Intel SSD Raid 0 or Raid 1 or Raid 5, or any type of HDD with any type of Raid setup should have zero problems cause i tested it and it works perfect here.

And which onboard controller are you using your SSDs on?

This "expert" here is using the JMicron controller. :P