AHowes GIGABYTE?? Man those guys blew hard years ago.. never understood why people liked them as they sucked at overclocking.

They have world's #1 overclocker working for them right now. They know what they are doing.

EVGA_JacobFLatest update I have is that Award has our full source code, and we continue to work directly with them on a solution.

Curious, but is Award saying anything? Such as: how complex the problem is, how long solving it might take, what steps are necessary... We just want to know what's going on.

Thanks!
The question wasn't mostly about the ETA, though, but some technical details. That way we might try and do some research on our own, and have a better idea of the progress rather than just that it's getting there (for example: ROM loading module is being re-written from scratch, etc.). It's nice to feel more involved.
Besides, us geeks just love techy stuff (insert a joke about flux capacitor here)!
 

loveha
<SNIP>
only thing thing that separates EVGA and Asus is the warranty, I can sacrifice a warranty for better BIOS support.
As far as GPU's go though, I'll still buy EVGA.

 
Ah yes, the infamous er, famous,  lifetime of RMAs, I mean, lifetime warranty...

7th Angel

AHowes
EDIT: OOPS! haha..I got GIGABYTE Mixed up with MSI. MSI Sucks. I dont think GIGABYTE was around that long.

My first Gigabyte board was a 486 board with an Intel DX33.  They've been around for a long time. 

Nice! Yeah never heard of them making motherboards back when so they must not of supported overclocking back then.
 

EVGA_JacobF

Topboy007
SSD RAID SATA 3 issues

Can you describe this issue? Also there have been over 5 BIOS updates for the SATA3 motherboard, and over 30 BIOS updates for the original X58 motherboards. Once the SATA3 boards were released they were brought up to speed with the previous ones, so in a way you can say those have had over 30 updates as well.

 
Basically really really slow speeds in RAID.
 
I have 2 WD Caviar Black sata 3 in Raid 0 and the performance when connected to the SATA 3 ports is terrable.
 
When they are connected to the INTEL controller they run just fine.
 
I have already RMAd a board back to you guys and it made no difference
 
Its defiantly the controller when using RAID.

AHowes

7th Angel

AHowes
EDIT: OOPS! haha..I got GIGABYTE Mixed up with MSI. MSI Sucks. I dont think GIGABYTE was around that long.

My first Gigabyte board was a 486 board with an Intel DX33.  They've been around for a long time. 

Nice! Yeah never heard of them making motherboards back when so they must not of supported overclocking back then.

Sure they did. Like most 486 boards, you had to change the crystal oscillator, usually from 33MHz to 40MHz resulting in a WHOPPING 7MHz overclock! 
 
Back on topic... I haven't had any issues with my 760, but for my next build I'll probably go back to Gigabyte simply because I REALLY like their dual BIOS. I once had to hot flash the BIOS on an EPOX board. After that nerve-racking experience, I appreciate the safety of Gigabyte's dual BIOS.  That's also why I'm still running on my original S61G BIOS...

I think EVGA will solve some problems.
Why? Because EVGA loves us.

EVGA_JacobF

MvdL79
I am thinking of Gigabyte for my next setup, instead of EVGA if they cannot fix a simple bios. It's as simple as that.

Without knowing the full picture, I don't think you can make any assumption on how difficult or simple it is to implement.

Latest update I have is that Award has our full source code, and we continue to work directly with them on a solution.

Not knowing the full picture?! That's also EVGA's fault, cause you guys aren't keeping us up-to-date. The only response we are getting is "We are working on it" x 100 and zero results.

Also, see my support ticket over 1 month ago, which was answered by Nick, he said the Intel RAID ROM couldn't be updated at all. Than a forum user (dejanh) has to show it was possible. A forum user who has more knowledge than the EVGA bios team (or what's left of it)? After his updates EVGA hastely updated the ROM to something "less-old" (still almost 2 years old). If Gigabyte can do it, why not EVGA?

I take it you can understand our frustration. And this frustration and the lack of updates is going to lose you clients. The only one who really supplies us with some kind of updates is dejanh.

Beside BIOS outdated fact what bothers me more is EVGA attitude regarding this issue.
 
At the end of the day all I can loose is 330 euros that I paid for E760 and some nerves. But EVGA can loose much more. Once company starts loosing its reputation it is way too hard to get it back. 
 
Performance/stability  issues caused by outdated RAID ROM on one side and being treated as dumb by EVGA on the other side...  The second one makes me feel bad.
 
All I ask is fair, honest treatment so answer me this one question: CAN you get us latest Intel RAID ROM ?
 
It is completely OK with me to get negative answer and I will live with it. Just be plain and fair and cut this generic PR announcements. 

Hope EVGA does something quick...

zalbard

The SATA3 problem is the controller's problem. The first generation SATA3 controller isn't performing well enough. It's the same on other boards. And even if it did you wouldn't get any advantage over sticking to SATA2 ports with your config...

 
So that makes it alright does it.
 
I purchased from EVGA Limited Not Other Boards Limited.
 
My issues are with a company that has sold me a product that DOES NOT perform as stated on the box and the material they advertised it on.
 
It's whats called in the legal world as misrepresentation and Im now changing my stand point on this matter.
 
Im not going to sell up im going to ask them to fix it OR refund it.
 
If it doesn't work as it should do then FIX the thing.
 
If you can not FIX it then gimme my money back or i will see you in court !!!!

zalbard

I doubt the box says it that the "SATA3 controller in RAID performs much faster than SATA2 controller in RAID".
Besides, it's Marvell who makes the controller, not EVGA.
And no, there was no other controller option back then so you did get the best of the best.
You can't really sue for performance, either. You weren't given any guaranteed numbers.
The best you can ask for is refund if you're lucky...

 
1. Side of box states 2 SATA III 6 GBps ports. And look at the website, manual, and other advertising media.
2. I bought my board from EVGA NOT Marvell.
3. Not really an argument is it that "Hey well there was no other option other than a bugged out controller that does not work as it should but anyhow we will put it on our Innovative board"
4. Don't worry about me when it comes to sueing but thanks for your advise.
5. If they can FIX it then FIX it OR give me a refund for a board that does not work as it was advertised too.
6. I wont reply again on this subject as I do not want it to get into a flaming war.
 
Peace 
 

lradunovic

I do not want to sound bad or something but the current Raid version with 76 bios i run for example has no performance problems with SSD. I run Raid 1 SSD X25M-80 Gb Intel and that thing screams. Windows reports 7.9, and benchmarks are showing insane speed. And this is on SATA2 ports. All my ports are occupied with Raid 1 and there is no problem with any of them. Very busy SATA controller i can say.

RAID 1?

Try 4x Mach Xtreme Technology DS Series 2,5 Zoll SATA II SSD - 160GB in RAID 0 and you will experience problems.

By the time I get my new board from rma evga will just update the bios.  ы )

You guys should cut Jacob some slack hes only one person.  Also someone posted about jacob tweeting about rig... so what how many people do you know that take there work home with them? None, hes a person and has to do things to relax like the rest of us.  Least hes making an effort.  Go to any other forum for any company and post a problem bet you don't get a company member to respond to you.  Call their tech support gauranteed its based in some 3rd world country.  Sorry but the Evga bashing has to stop at some point.  I myself am a bit POed at the lack of new ROMs etc but jacob said they are working on it so i assume its being worked on.  You guys should trying dealing with Creatives tech support or RMA department youll have a new appreciation for EVGA.  Sorry ive had a rough day between my wife being sick, overloading myself with college work, financial issues, I am a bit grumpy.