Helpful ReplyEVGA Power Boost!

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5thduke
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Re:EVGA Power Boost! 2010/12/22 11:38:33 (permalink)
the argument is kind of mooted when jacob is saying that they will handle problems on a case by case basis, as with any of there hardware .if your not happy ,and think your getting a raw deal, email them.

 
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Re:EVGA Power Boost! 2010/12/22 12:12:28 (permalink)
PuffY

it isnt about the $20 its the fact that they want to profit from a mfg flaw, that i find disturbing. i can honestly chuck my e759 in the garbage and buy myself whatever motherboard i want...what i want is to look at evga like they arent slipping into the relm of shady practice.

 
You mad bro? The rest of the world will facepalm at the fact that you'd rather spend $300+ on a new board, have to go through rebuilding the entire rig with the new board, and a new OS installation and all the headaches that come along with that, rather than spend $20 on a product that has free shipping and will take a grand total of 5 minutes to install.
 
You may have the time to take our your board, reinstall everything on a new board, and put the board back in, and reinstall OS and drivers. The rest of the world has jobs and families.
 
Add in the fact that if you show that you have had this problem EVGA marketing will probably cover you in some way.




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Re:EVGA Power Boost! 2010/12/22 12:21:23 (permalink)
I already ordered ASUS rampage III yesterday night (believe me, due to flaming 20$ power boost, )  and i will move all my costlier part to my new board...My E759 will be going to backup now. .... 
If my E759 board burns,  will get new one as its with life warranty.
Already have issue with my LSI raid card (firmware) which is not compatible with EVGA  boards and jacob told he will contact LSI and didnt come back... Now this one..

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Re:EVGA Power Boost! 2010/12/22 12:31:33 (permalink)
I was just wondering if anybody that signed up for the free one has gotten an email notification yet?I received the initial one but I am still waiting for the second one.

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Re:EVGA Power Boost! 2010/12/22 12:43:16 (permalink)
Just the FIRST one here,so far.


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Re:EVGA Power Boost! 2010/12/22 12:56:02 (permalink)
We've had a few terms of service violations in this thread. Any further misconduct and this thread will be locked down

            
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Re:EVGA Power Boost! 2010/12/22 12:57:54 (permalink)
Yepp, I have yet to receive the "approval" email as well.


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Re:EVGA Power Boost! 2010/12/22 12:59:57 (permalink)
Well no wonder they went way fast people where getting 2 or more of them.....
 
I say kudos to evga for bringing out this fix. i just dont like the fact they are charging $20 for it they have put pcie power plug on in the past so why on earth did they choose to get sli capable boards made with out them? this is not about foreseeing boards melting the 24pin connector. that's why we pay for evga we know they are great boards and they will back them. i would make it so that people that have a registered evga x58 board with you that does not come with a pci plug already get it for 5-10 dollars start including it with your boards that are already in production even if you have to charge 5-10 more and future boards need to have them built in if they are sli capable.
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Re:EVGA Power Boost! 2010/12/22 13:09:30 (permalink)
Lot of whine going on in this thread!!!! Well what I wanted to know is will I need one of this?? I have a classy with an ax1200 (just upgraded for my newly arriving EVGA 580s). If need be I dont mind buying it, subject to availability, which ain't happening any sooner either. So if I don't unlock the power/thermal protection (pls correct me if I'm wrong) which are newly adopted on the 500 series, will things go bad?? Or does this donot have anything to do with the afore-mentioned??? Please advise me!!

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Re:EVGA Power Boost! 2010/12/22 13:27:17 (permalink)
If anyone is really mad enough why not just go on to Nvidia fourms and complain to the people who actually caused the problem?? EVGA is a medium we use to get NVIDIA products, so if theres a design flaw with the hardware itself then 99.99% of the time it will be the people who designed the reference boards and GPUs ie. NVIDIA/AMD.
 
I dont know how many of you really have read the technical white sheets, but you will never find a molex 4pin power connecter to stablize or increase the 12v on any standard design feature from NVIDIAor AMD. So why would EVGA even think to add one?
Now with the cases of EVGA creating there own PCB boards like the E-762 / SR-2 and P55 equal they knew that they would be stressing the 24pin 12v and then added the molex connecter to counter this.
 
But now after all this disorganized mess were dealing with it will hopefully become standard pratice by NVIDIA/AMD in there refernce designs... This is why NVIDIA/AMD should be made aware of the problem/design flaw they have created by STRAYING AWAY FROM POWER STANDARDS AND LIMITATIONS OF A HARDWARE POWER DRAW.(refreing to the fact that the 24pin when it was first designed was never ment to power multiple high wattage using GPUs)
 
As far as the power boost is considered, it should be handed out for free for user that are "AT RISK" (2+ 200series GPUs or newer).
For everyone else, as of right now it sucks but $20 with free shipping is a drop in the bucket for something that was never intended to be needed or made by anyone. So if you dont like the price ask or better yet tell NVIDIA/AMD to compinsate you for there screw up. So consider yourself lucky EVGA spent the time and money to CREATE a fix for there Parent companies shortfalls, I garentee you EVGA will never be compinsated by NVIDIA for there work/effort.
 
Edit: change ATI to AMD, since ATI is now just AMD
post edited by ZachA - 2010/12/22 13:40:19


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Re:EVGA Power Boost! 2010/12/22 13:50:03 (permalink)
ZachA

If anyone is really mad enough why not just go on to Nvidia fourms and complain to the people who actually caused the problem?? EVGA is a medium we use to get NVIDIA products, so if theres a design flaw with the hardware itself then 99.99% of the time it will be the people who designed the reference boards and GPUs ie. NVIDIA/AMD.

I dont know how many of you really have read the technical white sheets, but you will never find a molex 4pin power connecter to stablize or increase the 12v on any standard design feature from NVIDIAor AMD. So why would EVGA even think to add one?
Now with the cases of EVGA creating there own PCB boards like the E-762 / SR-2 and P55 equal they knew that they would be stressing the 24pin 12v and then added the molex connecter to counter this.

But now after all this disorganized mess were dealing with it will hopefully become standard pratice by NVIDIA/AMD in there refernce designs... This is why NVIDIA/AMD should be made aware of the problem/design flaw they have created by STRAYING AWAY FROM POWER STANDARDS AND LIMITATIONS OF A HARDWARE POWER DRAW.(refreing to the fact that the 24pin when it was first designed was never ment to power multiple high wattage using GPUs)

As far as the power boost is considered, it should be handed out for free for user that are "AT RISK" (2+ 200series GPUs or newer).
For everyone else, as of right now it sucks but $20 with free shipping is a drop in the bucket for something that was never intended to be needed or made by anyone. So if you dont like the price ask or better yet tell NVIDIA/AMD to compinsate you for there screw up. So consider yourself lucky EVGA spent the time and money to CREATE a fix for there Parent companies shortfalls, I garentee you EVGA will never be compinsated by NVIDIA for there work/effort.

Edit: change ATI to AMD, since ATI is now just AMD


+1
I totally agree!!!

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Re:EVGA Power Boost! 2010/12/22 13:50:59 (permalink)
I put my name in, but have not heard and email's back from evga, are they just backed up, or did I not get in on the free deal. This sure would put my 760 worries at ease with 3 480's and a 465 on there.
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Re:EVGA Power Boost! 2010/12/22 13:57:21 (permalink)
Even some of intel boards have a pcie power connectors tells me that if evga is following the reference design they can put them on.
 
you main problem is the voltage droop under load thats what causes the amps to go above the limit and melts the plug due to overheating. even my single gtx580 the voltage will sag to 11.89 under load like some of the sli guys have shown.
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Re:EVGA Power Boost! 2010/12/22 13:58:07 (permalink)
mudvari

ZachA

If anyone is really mad enough why not just go on to Nvidia fourms and complain to the people who actually caused the problem?? EVGA is a medium we use to get NVIDIA products, so if theres a design flaw with the hardware itself then 99.99% of the time it will be the people who designed the reference boards and GPUs ie. NVIDIA/AMD.

I dont know how many of you really have read the technical white sheets, but you will never find a molex 4pin power connecter to stablize or increase the 12v on any standard design feature from NVIDIAor AMD. So why would EVGA even think to add one?
Now with the cases of EVGA creating there own PCB boards like the E-762 / SR-2 and P55 equal they knew that they would be stressing the 24pin 12v and then added the molex connecter to counter this.

But now after all this disorganized mess were dealing with it will hopefully become standard pratice by NVIDIA/AMD in there refernce designs... This is why NVIDIA/AMD should be made aware of the problem/design flaw they have created by STRAYING AWAY FROM POWER STANDARDS AND LIMITATIONS OF A HARDWARE POWER DRAW.(refreing to the fact that the 24pin when it was first designed was never ment to power multiple high wattage using GPUs)

As far as the power boost is considered, it should be handed out for free for user that are "AT RISK" (2+ 200series GPUs or newer).
For everyone else, as of right now it sucks but $20 with free shipping is a drop in the bucket for something that was never intended to be needed or made by anyone. So if you dont like the price ask or better yet tell NVIDIA/AMD to compinsate you for there screw up. So consider yourself lucky EVGA spent the time and money to CREATE a fix for there Parent companies shortfalls, I garentee you EVGA will never be compinsated by NVIDIA for there work/effort.

Edit: change ATI to AMD, since ATI is now just AMD


+1
I totally agree!!!


I just believe with all this agression why not use it productively by expressing your thoughts or feelings to the people that can actually inforce a standardized change in PCB board layouts instead of realing on there distributers to fix it for them


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Re:EVGA Power Boost! 2010/12/22 14:36:39 (permalink)
EVGA_JacobF

ajs-cfg

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Is there any word on when these should be available for purchase? I only run one Gtx 580 card at the moment, but likely will add in a second at some point down the road. I'd like to install a powerboost for piece of mind while it's still fresh in my head.

So far I dont think EVGA has given another ETA.  I just used the "notify me" option.  This worked for me when I was looking for the high flow backplates for my 470's (I ordered literally 5 minutes after receiving the email).  This is my plan for the powerboost as well.. :)


Early January.

 
Excellent!  Thank you for the info....I will be on the lookout for the notification email from EVGA. 

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Re:EVGA Power Boost! 2010/12/22 14:39:11 (permalink)
because they will farm it off on the brands to do it. because evga, gigabite etc. all tell foxconn or who ever make their board what they want on it and how. im not saying that evga should give them out for free just sell them at cost to evga customers and make sure that the next boards all have a pcie power connection on board so this should not happen again.
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Re:EVGA Power Boost! 2010/12/22 14:51:38 (permalink)
of course im mad, i had to rip my machine apart 3 times now over this stink of a motherboard and now its all sitting here torn apart waiting for a mobo and i dont want to have to rip it apart again unless i decide i want an upgrade, not because the motherboard has flaws. i dont care who i offend im not one to give applause to a bad movie! so to you fanboys that dont like what im saying about evga...you know what you can do.

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Re:EVGA Power Boost! 2010/12/22 14:52:00 (permalink)
xargon321
because they will farm it off on the brands to do it. because evga, gigabite etc. all tell foxconn or who ever make their board what they want on it and how. im not saying that evga should give them out for free just sell them at cost to evga customers and make sure that the next boards all have a pcie power connection on board so this should not happen again.

Hey, if you saw the way they packaged an SLI connector I ordered recently, this probably is at cost!
..and if you don't get what I'm talking about, the little SLI connector came in a 6"x6"x3" box with packing peanuts and all, delivered by UPS - the delivery guys could have used it as a football and it still would have arrived intact. EVGA certainly didn't spare any expense with the packaging/shipping. Thanks EVGA.


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Nereus
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Re:EVGA Power Boost! 2010/12/22 15:05:01 (permalink)
PuffY
of course im mad, i had to rip my machine apart 3 times now over this stink of a motherboard and now its all sitting here torn apart waiting for a mobo and i dont want to have to rip it apart again unless i decide i want an upgrade, not because the motherboard has flaws. i dont care who i offend im not one to give applause to a bad movie! so to you fanboys that dont like what im saying about evga...you know what you can do.

Unless I'm mistaken, EVGA have offered to discuss this with you and make some compromise (which usually means you get it for free for whining loud enough, lol), but I may be thinking of the wrong person - if so, sorry. If true, then why do you keep posting here complaining about it?
 
When it comes down to it, these things happen ok, EVGA obviously never intended this to happen, and EVGA are trying to put it right, which is more than I can say for other manufacturers. Apparently there are only about a dozen cases of this issue actually happening, and almost all cases are because of graphics card power draw that did not comply to specs that existed when the motherboards were manufactured, and that is a dozen cases out of hundreds or perhaps thousands of boards.. if 3 of those dozen instances are you, then there seems to be a strong indication there's more to it... maybe something to do with the power supply in your area, I really don't know?
 
Whatever the case, EVGA are doing something about it, so please, while I sympathize with how you feel, you just seem to be flogging a dead horse here complaining over and over again. Sorry, don't mean to be rude, but this is a great company with great products, so try to chill a bit if you can.
 
I'm probably going to regret posting this.


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Re:EVGA Power Boost! 2010/12/22 15:13:15 (permalink)
im not talking about shipping i can pay shipping its like $5 to ship at the most so because they offer free shipping its still $15 for what cost them probably $3 in parts to make and $2 in packaging (not shipping packaging just the item) i would be happy if they sell it to registered evga motherboard or video car owners for $10 shipped
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Re:EVGA Power Boost! 2010/12/22 15:16:59 (permalink)
xargon321
im not talking about shipping i can pay shipping its like $5 to ship at the most so because they offer free shipping its still $15 for what cost them probably $3 in parts to make and $2 in packaging (not shipping packaging just the item) i would be happy if they sell it to registered evga motherboard or video car owners for $10 shipped

Maybe not such a bad idea - $10 shipped to registered qualifying mobo owners (1 only per mobo), $20 to everyone else (it's not just EVGA mobo owners who want this thing, btw).. how about it EVGA? Fair compromise?
post edited by Nereus - 2010/12/22 15:19:17


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Re:EVGA Power Boost! 2010/12/22 15:22:58 (permalink)
i bet one word gets out on this that other brand with make their own or a third party will start making them. there is going to be a Huge Market for them.
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Re:EVGA Power Boost! 2010/12/22 15:53:39 (permalink)
I'm not angry or blaming anyone for anything.  I'm just glad that EVGA has given an indication that there will be more of these made and even if I have to pay for it..., I'll do it for peace of mind.  My wife blows more than $20 a week on lottery tickets anyway.  The cost of the rest of the EVGA branded and other parts I've got in my computers is so great, that $20 is just not worth arguing about.
 
I've been very happy with EVGA and have never had a problem with their customer service when I've had an issue or question.  Reading through this thread has shown a lot of over-heated and over-wrought rhetoric.
 
EVGA has now said they'll try and have more of these items in January and we'll just have to wait a little longer.  As has been pointed out..., this is a very rare occurence, and it was most certainly an unintentional one!
 
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Re:EVGA Power Boost! 2010/12/22 16:04:53 (permalink)
i didnt get any compromise? so you must be sorry, i did get an email from jacob trying to tell me from afar that my psu 24 pin is the culprit when in fact there is no doubt its the motherboards 24 pin that is the problem...i do own 4 psu's i only needed to test with 2 to be fully conviced its the motherboard...
thats not even the problem here i dont like to see evga SELL an item that should be FREE if its what will make the motherboard perform to spec without issue! i bought the board to run tri sli, if it needs an adapter to do it it should be bundled with the motherboard. maybe evga should go after the mfg to recoup some of there losses, not project them to the consumer. thats how i feel and i dont care what the fanboy thinks, no one can change that, so bang away!

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Moltenlava
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Re:EVGA Power Boost! 2010/12/22 16:12:07 (permalink)
EVGA could easily quash this by putting out a statement about what exactly is too blame for this but that would mean them having to bite the hand that feeds them.
 
Lack of information is whats causing he hysteria here.
 
I am glad to see they will still look at this on a case to case basis, thats progress in the right direction.
 
For anyone needing a hint on whats the likely culprit, Nvidia put "normal gaming use" TDP's on their 400 series cards and not max TDP's like before.  You may look at the GTX 480 TDP and think you have a bit of OC headroom judging by the 250W TDP but those cards can exceed the 300W PCI-E standard limit at stock clocks pulling up to and possibly beyond depending on your card 320W.  if your GPU is a "bad" one and has flaws it could pull even more power than that.
 
There have been rare reports of this happening with 2 285 in SLI with a 9 series PhysX card but I would think its a freak occurrence so I wouldn't be too concerned if your running anything below a 400 series card, unless its a GTX 295 in Quad SLI with PhysX card but even thats not proven to cause this issue.
post edited by Moltenlava - 2010/12/22 16:19:11
Nereus
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Re:EVGA Power Boost! 2010/12/22 16:13:48 (permalink)
Actually it may have been Waveskimmer I was thinking of.
 
So you had this melting molex problem three times running 3 x GTX 285 SSC cards?


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waveskimmer9431
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Re:EVGA Power Boost! 2010/12/22 16:19:48 (permalink)
     Well, Jacob closed the other thread and stated that they sent out 75 free mods and they're not doing any more than that.  Well I'm done with EVGA for good.  EVGA will get my $20.00 for my personal power mod, and I'll order a few others for my clients.  Unlike EVGA, I will support my clients AND NOT charge them for the mods; I'll absorb the cost.
      I will never again purchase another EVGA product again unless forced to because of stock shortage.
      I wish all of you on the forum the best of luck in the future.  For those of you that provided me support---Merry Christmas.   For those of you that offered counterpoints (including "fanboys")---Merry Christmas.
      For EVGA---May you find lumps of coal in your stockings; boneheads!!
 
Shelby
post edited by waveskimmer9431 - 2010/12/22 16:25:18

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firerx
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Re:EVGA Power Boost! 2010/12/22 16:21:45 (permalink)
ZachA

If anyone is really mad enough why not just go on to Nvidia fourms and complain to the people who actually caused the problem?? EVGA is a medium we use to get NVIDIA products, so if theres a design flaw with the hardware itself then 99.99% of the time it will be the people who designed the reference boards and GPUs ie. NVIDIA/AMD.

I dont know how many of you really have read the technical white sheets, but you will never find a molex 4pin power connecter to stablize or increase the 12v on any standard design feature from NVIDIAor AMD. So why would EVGA even think to add one?
Now with the cases of EVGA creating there own PCB boards like the E-762 / SR-2 and P55 equal they knew that they would be stressing the 24pin 12v and then added the molex connecter to counter this.

But now after all this disorganized mess were dealing with it will hopefully become standard pratice by NVIDIA/AMD in there refernce designs... This is why NVIDIA/AMD should be made aware of the problem/design flaw they have created by STRAYING AWAY FROM POWER STANDARDS AND LIMITATIONS OF A HARDWARE POWER DRAW.(refreing to the fact that the 24pin when it was first designed was never ment to power multiple high wattage using GPUs)

As far as the power boost is considered, it should be handed out for free for user that are "AT RISK" (2+ 200series GPUs or newer).
For everyone else, as of right now it sucks but $20 with free shipping is a drop in the bucket for something that was never intended to be needed or made by anyone. So if you dont like the price ask or better yet tell NVIDIA/AMD to compinsate you for there screw up. So consider yourself lucky EVGA spent the time and money to CREATE a fix for there Parent companies shortfalls, I garentee you EVGA will never be compinsated by NVIDIA for there work/effort.

Edit: change ATI to AMD, since ATI is now just AMD

 
I was with ya, til you tried to convince me that the E-759 Classified is a reference board. Wasn't marketed  that way.

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Sum1uNo83
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Re:EVGA Power Boost! 2010/12/22 16:22:48 (permalink)
waveskimmer9431

     Well, Jacob closed the other thread and stated that they sent out 75 free mods and they're not doing any more than that.  Well I'm done with EVGA for good.  EVGA will get my $20.00 for my personal power mods, and I'll order a few other for my clients.  Unlike EVGA, I will support my clients AND NOT charge them for the mods; I'll absorb the cost.
     I will never again purchase another EVGA product again unless forced to because of stock shortage.
     I wish all of you on the forum the best of luck in the future.  For those of you that provided me support---Merry Christmas.   For those of you that offered counterpoints (including "fanboys")---Merry Christmas.
     For EVGA---May you find lumps of coal in your stockings; boneheads!!

Shelby

 
we had our differences but that just 2 funny 

                                       
                                                           
Naieve
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Re:EVGA Power Boost! 2010/12/22 16:27:34 (permalink)

 
For anyone wondering, this is what happens to your mobo and PSU, though I crashed mine without a full self destruct happenin.  I would gladly have spent $50 to avoid this, especially considering the fact that I had just ordered all my watercooling parts, so now I get to sit around with them waiting for my PSU to come back from RMA.
 
Thank God for EVGA, otherwise my stupid butt would be trying to solder stuff to a $200 board, or trying to sell it at a loss and buy a $400-500 board with the native power mod.  If only I had known of this problem before building, I would have waited on my 3rd 480 and spent the extra couple hundred to get a board with a native power mod,  like the 762+ revisions of the Classified.
 
I can't wait till I get the notification email, so buying one of these.  In fact since I also have 2 extra pci-e slots open I'm starting to wonder if I should buy 2 of them just to make sure my 480 tri sli doesn't overload the 24 pin again.

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