Glnk.
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I keep having display driver crashes with my GTX980 SC ACX2.0. While playing CS:GO the display suddenly shows a solid grey screen and everything freezes. Can't alt-tab out of and even hitting the powerbutton on my pc once (usually enters sleep mode) doesn't respond. The only way out of it is a hard reset.
I found a thread on this forum with a similar issue;
But no solution.
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Sajin
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Re: EVGA GTX980 SC ACX2.0 Grey Screen of Death?
2016/07/22 13:51:30
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Cool GTX
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Re: EVGA GTX980 SC ACX2.0 Grey Screen of Death?
2016/07/22 13:55:14
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Sajin
What are your full system specs? Please try everything listed here... http://forums.evga.com/Ba...mode-etc-m2451023.aspx and report if your issue is resolved or not.
+1 Are you OC the PC ? Temps ? GPUZ, use the log feature to capture what is going on. Sensors Tab, select log to file box, set file location and name, use default settings https://www.techpowerup.com/gpuz/
post edited by Cool GTX - 2016/07/22 14:03:17
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Glnk.
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Re: EVGA GTX980 SC ACX2.0 Grey Screen of Death?
2016/07/22 13:57:58
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Thanks that will keep me busy for a while :) Specs: CPU: Intel Core i7 920 MB: Gigabyte X58-UD5 RAM: 12GB DDR3 1333Mhz VGA: EVGA GTX980 SC ACX2.0 PSU: EVGA Supernova G2 750W Display: 3x Dell U2417H OS: Windows 10 Nvidia driver: 368.81 (tried older ones as well, same issue)
post edited by Glnk. - 2016/07/22 14:01:20
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Glnk.
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Re: EVGA GTX980 SC ACX2.0 Grey Screen of Death?
2016/07/26 00:36:24
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Cool GTX
Sajin
What are your full system specs? Please try everything listed here... and report if your issue is resolved or not.
+1
Are you OC the PC ?
Temps ?
GPUZ, use the log feature to capture what is going on.
Sensors Tab, select log to file box, set file location and name, use default settings
Ok so it happened again. Heres what GPU-Z logged the minute of the grey screen of death:  https:// dl.dropboxusercontent.com/u/14361078/gpuz.png
post edited by Glnk. - 2016/07/26 00:51:49
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ty_ger07
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Re: EVGA GTX980 SC ACX2.0 Grey Screen of Death?
2016/07/26 01:56:11
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Usually a "solid color" "screen of death" indicates a video card hardware fault. Typically it is caused by some hardware protection on the card such as overvoltage protection or overcurrent protection kicking in and shutting the card off. The video card essentially just all the sudden disappears to the rest of the system, the monitor turns a solid color as its data stream stops, and the system locks up due to the unexpected hardware fault. Usually, if there is no power supply issue, user error, or crazy overclock or modification performed to the card, the only acceptable solution is to replace the video card due to some hardware fault which is causing it to disable itself. In rare cases, it could be a software or driver issue with something incorrectly accessing or conflicting with the smbus or i2c communication with the video card voltage controller. Otherwise, it is typically purely a hardware fault with no detectable error message or trigger event. In other words, typically, all error messages you may find in the event log would be purely reactionary and not indicate anything useful about why it happened. I would start by reverting everything to stock speed, uninstall all overclocking or monitoring utilities of any kind which may be installed on your computer, and perform a clean driver install.
post edited by ty_ger07 - 2016/07/26 04:45:43
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Glnk.
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Re: EVGA GTX980 SC ACX2.0 Grey Screen of Death?
2016/07/26 09:23:35
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ty_ger07I would start by reverting everything to stock speed, uninstall all overclocking or monitoring utilities of any kind which may be installed on your computer, and perform a clean driver install.
The card itself runs at its stock speeds. It's OC'd from the factory though. My CPU is overclocked slightly but I'm pretty sure that is not the issue here. Anyways I've put my Nvidia driver in 'debug mode' now. See if that makes a difference. My Windows eventviewer doesn't show anything critical. The thing is that this happens quite randomly and not all the time. Maybe once in 4 hours of gaming. Can I return it under warranty?
post edited by Glnk. - 2016/07/26 09:35:20
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ty_ger07
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Re: EVGA GTX980 SC ACX2.0 Grey Screen of Death?
2016/07/26 09:48:38
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Glnk.
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Re: EVGA GTX980 SC ACX2.0 Grey Screen of Death?
2016/07/26 11:03:44
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ty_ger07
Have you tried everything here including a clean driver install, clean boot, and debug mode?
Clean boot .... check Clean driver install .... check Debug mode .... testing
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Glnk.
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Re: EVGA GTX980 SC ACX2.0 Grey Screen of Death?
2016/08/25 02:54:06
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Problem fixed. The issue was solved by installing the display driver only, using the custom option at the driver installation. No nvidia experience or 3d driver etc.
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Sajin
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Re: EVGA GTX980 SC ACX2.0 Grey Screen of Death?
2016/08/25 09:32:04
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Glnk.
Problem fixed. The issue was solved by installing the display driver only, using the custom option at the driver installation. No nvidia experience or 3d driver etc.
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Cool GTX
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Re: EVGA GTX980 SC ACX2.0 Grey Screen of Death?
2016/08/25 10:14:03
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Glnk.
Problem fixed. The issue was solved by installing the display driver only, using the custom option at the driver installation. No nvidia experience or 3d driver etc.
+1  And clean install (remove GPU OC software first)
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