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EVGA GT 740 No significant improvement with card vs out of the box tower.

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glenngacek
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2016/12/04 15:19:58 (permalink)
Let me start with yes, this is my first time with a high end graphics card but not with installing aftermarket upgrades.
With the new tower; 
Intel(R) Core(TM)i5-6400T CPU @2.20GHz
8.00 GB
Playing world of tanks, I could play at medium setting with a little sluggishness, and 28 - 30 fps. 
After installing GT740, I saw little improvement and 36 fps average. 
With 8G of ram and 4G on the 740, I "should" be able to plow through the graphics on this game. I'm not. I went to the forums and didn't find anything on this card. Any and all assistance would be greatly appreciated.
Here's what I've done so far. Installed the card. Updated drivers from links in these forums. Installed gforce experience and optimized WoT. 
Ok, let me have it. lol
 
Respectfully, 
noob looking for help
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    MDeckerM
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    Re: EVGA GT 740 No significant improvement with card vs out of the box tower. 2016/12/04 17:17:27 (permalink)
    Hello,
     
    I am sorry to hear of the performance issues you've been experiencing.
     
    From your testing I cannot be certain that this issue is related to your GT 740. The best diagnostic tool we have will be for you to run 3d mark firestrike (free program)
     
    http://www.techpowerup.com/downloads/2497/futuremark-3dmark-2013-v1-5-915/
     
    Once you have ran firestrike benchmark please provide us with the link / URL to your score so that we may analyze the results and offer assistance.
    #2
    the_Scarlet_one
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    Re: EVGA GT 740 No significant improvement with card vs out of the box tower. 2016/12/04 17:19:36 (permalink)
    Which cable are you using between the GPU and the monitor?
    #3
    maniacvvv
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    Re: EVGA GT 740 No significant improvement with card vs out of the box tower. 2016/12/04 17:45:33 (permalink)
    Your 740 while a newer gen card...  is underpowered for WOT with high settings.
     
     If WOT is your game and you want high settings and high frame rates, consider returning it and upgrading to a much better card.
    Your GTX 740 as shown above can only reach 40% of the needed GPU power to run at those higher framerates and settings. 
     
    Uninstall the GeForce Experience (GFE), its most likely using quality based settings that are -way way- too high...  
    The GFE is known to use very high settings for games that cause -much lower framerates- as the settings used are for 30fps....
    GFE optimized settings are---> NOT designed for high framerates, they are for high quality at 30fps
     
    Uninstall the GFE and then reboot once, then start up WOT and setup your in-game settings manually for the best frame rate results with that card
    *Turning OFF HBAO, dropping AA levels to x2 and dropping effects levels by one notch should see you double your FPS!
    post edited by maniacvvv - 2016/12/04 18:18:12

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    glenngacek
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    Re: EVGA GT 740 No significant improvement with card vs out of the box tower. 2016/12/07 15:51:04 (permalink)
    Thanks mani,
    I did use the steps you recommended and I am now running the requested program by invidia to analyse performance for their info. Will talk with them once this is done to seek a replacement. Thanks for your assistance. :)
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    glenngacek
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    Re: EVGA GT 740 No significant improvement with card vs out of the box tower. 2016/12/07 16:25:50 (permalink)
    EVGATech_MDecker
    Hello,
     
    I am sorry to hear of the performance issues you've been experiencing.
     
    From your testing I cannot be certain that this issue is related to your GT 740. The best diagnostic tool we have will be for you to run 3d mark firestrike (free program)
     

     
    Once you have ran firestrike benchmark please provide us with the link / URL to your score so that we may analyze the results and offer assistance.


    I ran 3Dmark and here is the address.         
    The results indicate it's better than 1% of the cards out there. Amazing!! [sarcasm]. Who do I need to contact about returning this thing in exchange for something a wee better than 1%?
    #6
    the_Scarlet_one
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    Re: EVGA GT 740 No significant improvement with card vs out of the box tower. 2016/12/07 16:55:24 (permalink)
    Were you running integrated graphics prior to the 740? Also, which cable are you using, and which resolution are you running it at?
    #7
    glenngacek
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    Re: EVGA GT 740 No significant improvement with card vs out of the box tower. 2016/12/08 03:37:18 (permalink)
    Scarlet-Tech
    Were you running integrated graphics prior to the 740? Also, which cable are you using, and which resolution are you running it at?

    Yes, the system is an HP Pavilion desktop with integrated graphics. Although I can't fathom what difference an output cable could possibly make on measured performance, it's a VGA adapter and the resolution is 1920 X 1080. I ran through some of the troubleshooting threads and found one on a clean boot environment and reinstalling drivers to avoid conflicts. So I did that before contacting here. 
    #8
    glenngacek
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    Re: EVGA GT 740 No significant improvement with card vs out of the box tower. 2016/12/08 03:45:30 (permalink)
    maniacvvv
    Your 740 while a newer gen card...  is underpowered for WOT with high settings.
     
     If WOT is your game and you want high settings and high frame rates, consider returning it and upgrading to a much better card.
    Your GTX 740 as shown above can only reach 40% of the needed GPU power to run at those higher framerates and settings. 
     
    Uninstall the GeForce Experience (GFE), its most likely using quality based settings that are -way way- too high...  
    The GFE is known to use very high settings for games that cause -much lower framerates- as the settings used are for 30fps....
    GFE optimized settings are---> NOT designed for high framerates, they are for high quality at 30fps
     
    Uninstall the GFE and then reboot once, then start up WOT and setup your in-game settings manually for the best frame rate results with that card
    *Turning OFF HBAO, dropping AA levels to x2 and dropping effects levels by one notch should see you double your FPS!


    Yes, this had the exact effect you described. Although the graphics are a much lower quality, I can at least play at 120+ fps now. Thank you very much.  Looks like a new card is in order. 
     
    #9
    glenngacek
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    Re: EVGA GT 740 No significant improvement with card vs out of the box tower. 2016/12/09 18:49:17 (permalink)
    @ EVGATech_MDecker]
     
    Have you had a chance to look over the results? Who can I contact about getting a replacement?
    #10
    the_Scarlet_one
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    Re: EVGA GT 740 No significant improvement with card vs out of the box tower. 2016/12/09 19:09:32 (permalink)
    Would you be able to use a dvi adapter since that card doesnt have a direct vga port?

    I am going to ask a silly question, because it does happen.. please dont take offence. Once you installed the gpu, dod you move the vga cable from the motherboard integrated graphics over to the gpu? You would need an adapter to do so, and you didnt mention an adapter, so it needs to be asked.
    #11
    glenngacek
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    Re: EVGA GT 740 No significant improvement with card vs out of the box tower. 2016/12/10 09:04:42 (permalink)
    Scarlet-Tech
    Would you be able to use a dvi adapter since that card doesnt have a direct vga port?

    I am going to ask a silly question, because it does happen.. please dont take offence. Once you installed the gpu, dod you move the vga cable from the motherboard integrated graphics over to the gpu? You would need an adapter to do so, and you didnt mention an adapter, so it needs to be asked.

    LOL no offense taken. Yes, the card came with a dvi adapter to vga. It is installed and my monitor is hooked up to it, not to the integrated card. Have you guys analysed my system as per the page I provided? Who can I talk to about getting a replacement for this card?
    post edited by glenngacek - 2016/12/10 09:06:51
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    bcavnaugh
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    Re: EVGA GT 740 No significant improvement with card vs out of the box tower. 2016/12/10 09:24:12 (permalink)
    What is the Complete Model Number of your HP Pavilion Desktop Computer and the Make and Model of your Monitor?
    And maybe you can PM me your HP Computer ID so I can review your computer Specs.

    Associate Code: 9E88QK5L7811G3H


     
    #13
    glenngacek
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    Re: EVGA GT 740 No significant improvement with card vs out of the box tower. 2016/12/10 09:38:22 (permalink)
    bcavnaugh
    What is the Complete Model Number of your HP Pavilion Desktop Computer and the Make and Model of your Monitor?
    And maybe you can PM me your HP Computer ID so I can review your computer Specs.


    model # of the tower is 510-p020
    the monitor is a Samsung S24D300
    I've already run the 3DMark benchtest and MDecker has the page url for the test with system specs. But I'll post them here again. 
    Intel(R) Core(TM)i5-6400T CPU @2.20GHz
    8.00 GB

    Windows 10
    I'm not sure why you guys are focusing on a monitor. It can in no way affect measured performance.
    Will One of you please let me know who to talk to/phone # or whatever so I can return this thing?
    #14
    the_Scarlet_one
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    Re: EVGA GT 740 No significant improvement with card vs out of the box tower. 2016/12/10 09:50:28 (permalink)
    glenngacek
    Scarlet-Tech
    Would you be able to use a dvi adapter since that card doesnt have a direct vga port?

    I am going to ask a silly question, because it does happen.. please dont take offence. Once you installed the gpu, dod you move the vga cable from the motherboard integrated graphics over to the gpu? You would need an adapter to do so, and you didnt mention an adapter, so it needs to be asked.

    LOL no offense taken. Yes, the card came with a dvi adapter to vga. It is installed and my monitor is hooked up to it, not to the integrated card. Have you guys analysed my system as per the page I provided? Who can I talk to about getting a replacement for this card?


    I cant analyze anything, as I am just a moderator for the forums, and thank you for not taking offense. Some people get upset when asked, and i had to ask because it has happened a couple of times in the past, albeit not often thankfully.

    With your card, can you please pull up GPU-z (download it from techpowerup if you dont have it yet) and set it to run the sensor tab. Make sure your card is boosting properly, and the clock speeds are not sitting idle.

    It would be good to watch gpu power as well and make sure it is being utilized and the power usage is increasing.

    Lastly, on the main page, there is a question mark right next to where it will say pcie 16x1.1, or pcie 16x2.0, or 16x3.0 or maybe even 8x1.1, 2.0, 3.0. Could you just play for about 5 or 10 minutes and see what they say and just post those reading here?

    Hopefully we are able to get you up and running soon and sorry this is taking so long.
    #15
    glenngacek
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    Re: EVGA GT 740 No significant improvement with card vs out of the box tower. 2016/12/10 09:53:13 (permalink)
    Scarlet-Tech
    glenngacek
    Scarlet-Tech
    Would you be able to use a dvi adapter since that card doesnt have a direct vga port?

    I am going to ask a silly question, because it does happen.. please dont take offence. Once you installed the gpu, dod you move the vga cable from the motherboard integrated graphics over to the gpu? You would need an adapter to do so, and you didnt mention an adapter, so it needs to be asked.

    LOL no offense taken. Yes, the card came with a dvi adapter to vga. It is installed and my monitor is hooked up to it, not to the integrated card. Have you guys analysed my system as per the page I provided? Who can I talk to about getting a replacement for this card?


    I cant analyze anything, as I am just a moderator for the forums, and thank you for not taking offense. Some people get upset when asked, and i had to ask because it has happened a couple of times in the past, albeit not often thankfully.

    With your card, can you please pull up GPU-z (download it from techpowerup if you dont have it yet) and set it to run the sensor tab. Make sure your card is boosting properly, and the clock speeds are not sitting idle.

    It would be good to watch gpu power as well and make sure it is being utilized and the power usage is increasing.

    Lastly, on the main page, there is a question mark right next to where it will say pcie 16x1.1, or pcie 16x2.0, or 16x3.0 or maybe even 8x1.1, 2.0, 3.0. Could you just play for about 5 or 10 minutes and see what they say and just post those reading here?

    Hopefully we are able to get you up and running soon and sorry this is taking so long.

    Sorry, again, a little on the noob side. GPU-z? and techpowerup?....
    nevermind...found it
     
    post edited by glenngacek - 2016/12/10 09:56:31
    #16
    the_Scarlet_one
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    Re: EVGA GT 740 No significant improvement with card vs out of the box tower. 2016/12/10 09:54:08 (permalink)
    Google. Type in gpu-z and download it from the website techpowerup (best way to make sure you arent getting bugged software :-D)
    #17
    glenngacek
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    Re: EVGA GT 740 No significant improvement with card vs out of the box tower. 2016/12/10 09:55:45 (permalink)
    tyvm, downloading now
     
    It's up and running. I've identified the points you asked for. I'll run it for about 15 minutes and I'll post the results here.
     
    Thanks again.
     
    post edited by glenngacek - 2016/12/10 09:58:57
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    bcavnaugh
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    Re: EVGA GT 740 No significant improvement with card vs out of the box tower. 2016/12/10 10:07:18 (permalink)
    What is your Full Model Number or Part Number of your EVGA GT 740 Graphics Card?
     
    From HP's Website
    File name: sp77683.exe (473.2 MB) NVIDIA Graphics Driver
     
    HP Consumer Desktop PC BIOS Update
    ROM Family SSID 81B3 or SSID 81B4 or SSID 821D
    Their are 3 different ROMs for you computer
    ROM Family
    SSID 81B3  F.17 Rev.A Oct 7, 2016 sp77848.exe (5.7 MB)
    SSID 81B4  F.16 Rev.A Sep 29, 2016 sp77745.exe (7.6 MB)
    SSID 821D F.16 Rev.A Sep 29, 2016 sp77746.exe (7.3 MB)
     
    23.6" SD300 LED Monitor
    Ports VGA 1  to DVI-I on Monitor VGA Port using Adaptor. Analog Only (SLOW)
    Ports HDMI 1 to Mini HDMI on Monitor HDMI Port. Digital Only (FAST)
    Resolution 1920x1080
    S24D300HL.exe Driver
     

    post edited by bcavnaugh - 2016/12/10 10:20:07

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    #19
    glenngacek
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    Re: EVGA GT 740 No significant improvement with card vs out of the box tower. 2016/12/10 10:16:00 (permalink)

    This is what I have
    PCIe x 16 3.0 @ x 16 3.0
    gpu memory clock 1059 MHz 667 MHz
    I also found the max recorded gpu load and it hit 100%.
    I've included a pic of the log file I copied while playing. It's the attachment.
    post edited by glenngacek - 2016/12/10 10:34:54

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    #20
    glenngacek
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    Re: EVGA GT 740 No significant improvement with card vs out of the box tower. 2016/12/10 10:21:09 (permalink)
    bcavnaugh
    What is your Full Model Number or Part Number of your EVGA GT 740 Graphics Card?
     
    From HP's Website
    File name: sp77683.exe (473.2 MB) NVIDIA Graphics Driver
     
    HP Consumer Desktop PC BIOS Update
    ROM Family SSID 81B3 or SSID 81B4 or SSID 821D
    Their are 3 different ROMs for you computer
    ROM Family
    SSID 81B3  F.17 Rev.A Oct 7, 2016 sp77848.exe (5.7 MB)
    SSID 81B4  F.16 Rev.A Sep 29, 2016 sp77745.exe (7.6 MB)
    SSID 821D F.16 Rev.A Sep 29, 2016 sp77746.exe (7.3 MB)
     
    23.6" SD300 LED Monitor
    Ports VGA 1 HDMI 1
    Resolution 1920x1080
    S24D300HL.exe Driver
     



    Yes, that is precisely what I have. The adapter is plugged into the DVI-I port and the vga connector to the monitor is plugged into that.
    The model # of the 740 graphics card is; GT 740 SC
    P/N 04G-P4-2744-KR
    My blood type is B+
    I like redheads
    and yes, my girlfriend (real, not blowup) is a readhead.....
    Next
     
    #21
    bcavnaugh
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    Re: EVGA GT 740 No significant improvement with card vs out of the box tower. 2016/12/10 10:41:50 (permalink)
    Corrected Post.
    Glad you are working now, have fun with your new high end graphics card.
    Have a Merry Christmas and a Great New Year.
    post edited by bcavnaugh - 2016/12/10 10:56:18

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    #22
    glenngacek
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    Re: EVGA GT 740 No significant improvement with card vs out of the box tower. 2016/12/10 10:43:57 (permalink)
    bcavnaugh
    I am Sorry I tried to help you out, Have a Merry Christmas and a Great New Year.


    ??? 
    #23
    bcavnaugh
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    Re: EVGA GT 740 No significant improvement with card vs out of the box tower. 2016/12/10 10:47:32 (permalink)
    Post Corrected
    post edited by bcavnaugh - 2016/12/10 10:56:50

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    #24
    glenngacek
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    Re: EVGA GT 740 No significant improvement with card vs out of the box tower. 2016/12/10 10:52:48 (permalink)
    bcavnaugh
    glenngacek
    bcavnaugh
    I am Sorry I tried to help you out, Have a Merry Christmas and a Great New Year.


    ??? 


    My blood type is B+
    I like redheads
    and yes, my girlfriend (real, not blowup) is a readhead.....
    Next
     


    I do apologize if you took offense. It's not aimed at you, just a general frustration with being told the 740 was high end and having to go through all of this. My apologies. :)
    #25
    glenngacek
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    Re: EVGA GT 740 No significant improvement with card vs out of the box tower. 2016/12/10 11:06:17 (permalink)
    bcavnaugh
    Corrected Post.
    Glad you are working now, have fun with your new high end graphics card.
    Have a Merry Christmas and a Great New Year.


    It may be working, but hardly high end from what I've seen so far. Thanks for trying to help. Merry Christmas and a happy new year.
    #26
    glenngacek
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    Re: EVGA GT 740 No significant improvement with card vs out of the box tower. 2016/12/10 11:08:39 (permalink)
    MDecker,
     
    If this is working correctly but the gpu just doesn't have the gas. Can I return this? If so, how? 
     
    #27
    bcavnaugh
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    Re: EVGA GT 740 No significant improvement with card vs out of the box tower. 2016/12/10 11:12:48 (permalink)
    Check what you can do with the EVGA Step-Up Program.
    Go through My Products page and see what you can step-up to.
    Remember that your HP shows you have a 180 W uATX aPFC internal power supply so you may need to replace it to support higher end cards.
    post edited by bcavnaugh - 2016/12/10 11:16:34

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    #28
    glenngacek
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    Re: EVGA GT 740 No significant improvement with card vs out of the box tower. 2016/12/10 11:22:19 (permalink)
    bcavnaugh
    Check what you can do with the EVGA Step-Up Program.
    Go through My Products page and see what you can step-up to.
    Remember that your HP shows you have a 180 W uATX aPFC internal power supply so you may need to replace it to support higher end cards.


    This system is a single slot. What card would you recommend?
    #29
    bcavnaugh
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    Re: EVGA GT 740 No significant improvement with card vs out of the box tower. 2016/12/10 12:05:36 (permalink)
    What is showing under your card for a "EVGA Step-Up Program" My Products 
    Do you have a Single 8-Pin PCIe Power Connector or 2 Each 6-Pin PCIe Power Connectors?
    Is their not room in your case for a 2 Slot Card?

    Associate Code: 9E88QK5L7811G3H


     
    #30
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