Edit: after some very basic testing I changed my mind a little see here:
http://forums.evga.com/I-Believe-EVGA-After-Some-Rudimentary-Testing-Without-Modifications-Stock-GTX-1080-FTW-m2576559.aspx
 
I am so disappointed by all this, I purchased a GTX FTW 1080 £700.... I also purchased a 1070 FTW for the laboratory within the research centre I work in and run 3D simulations. I now have to deal with this problem on multiple fronts.
 
Instead of offering me thermal pads which are not an ideal fix I should be offered the choice of receiving a free hybrid kit (I for one wouldn't mind the shipping cost for this extra piece of mind). I'm EU.
 
This seems like a much better solution to really place peoples mind at ease. I'm believe I may have to consider legal advice for this problem. I've spent £1100 on two products that I now have to modify with a solution I don’t have full confidence in and more over spend my time doing it... and yes I'm a computer scientist in the middle of my PhD, whilst I don't have a full mathematical grip on thermal dynamics my colleagues do.
 
This is simply wrong.
 
Edit: even if they offered a 30% discount for owners of affected cards, would restore my faith somewhat and I would def go for it. The hybrid kit solves the problem correctly.

arestavo
Wanting something that you didn't pay for is what's wrong bud. Especially something that costs USD 120.

I understand what you're saying but I did pay for a working GTX 1080 and whilst the PCB works their cooling solution does not.
I'm not bashing EVGA and I think they handled the situation respectfully and fast without trying to brush anything under the carpet.
 

arestavo
You can RMA the cad and EVGA will do the thermal pad and VBIOS flash for you - which fixes the problem.

I don't believe their proposed solution is adequate for the problem they are trying to solve, so I have to disagree with you there.
 

arestavo
Additionally, doesn't the EU have very strong consumer protection laws? I remember folks there having the option for a 100% full refund within a fairly lengthy period of time. You can get your money back and then buy the Hybrid versions.

 
We do indeed but I've had the card for around 8 weeks now iirc but it is something I will look into.

Relentlessly
This is simply wrong.

This post is wrong.. You aren't going to be given a free 100$ cooler.. 

We deserve a decent cooling with temps and noise on par with other brands, we still have to buy the vram pads because for a lot of us they arent making contact at all.
free cross shipping and no money hold, i dont have another 500€ on my cc
and a new card, not a refurbished one
plus free extended warranty for all this headache and time they're making me lose for shipping, requests etc.


That is if they want to keep custumers, but it seems they dont :(

Dion250

Relentlessly
This is simply wrong.

This post is wrong.. You aren't going to be given a free 100$ cooler.. 

Of course not. If they do it for one customer, they'll have to do it for everyone. Talk about a poopstorm, lol. People could lie and get a free hybrid cooler. Not implying this about the OP at all just sayin'

I think evga should sell the Cooler kit at basically their cost and not for free. This solution would be great and it wouldn't cost them extra money but simply another option for the owners of their 10 series card. That would be reasonable and I dont feel like it's asking too much as the consumers.

Both solutions are optional and not required. There have been maybe a few that failed out of how many sold? And they are all under warranty.

Oh I would buy one right now at 50% off!

When Note 7's started catching fire and exploding what did Samsung do? They recalled it and offered a $25 credit to anyone who went with a temporary Samsung device till the replacement Note7s came out. The replacements started catching fire and they got discontinued, what did Samsung do? They offered people a $100 dollar credit to stick with a Samsung device. This is simply the cost of business when a widespread problem occurs. Offering a hybrid kit at 50% off really isn't asking too much lmao.

Yeah, expecting stuff like this out of a company is exactly why it doesn't happen more often anyway. They give an inch and then the consumer will constantly push and push and push. I'm not saying they shouldn't do something about, but what they are doing seems perfectly fine to me. It'd suck to be without a gpu while it's being handled, of course. But them fixing the issue is all you could should really ask.