The EU gives you a lot of flexibility to return and rights of compensation.  I advise if you are concerned to return and to buy another brand.  EVGA has not done a recall, not sure why, nor have they put a official response on a sticky on the forums which people can easily find.  Personally, I did not buy evga this time around because of this.

I think EVGA should do a recall. I'm worried about my 1080 FTW tbh.  

There is not a single report of VRMs overheating with the FTW series. 
There are reports of faulty VRMs which EVGA has confirmed and given an estimate about 3%-4% of the cards being affected BEFORE 30/8.
 
What to do?
 
On the backside of your EVGA box, there is the serial number. Use this serial number to check via the GuestRMA http://www.evga.com/support/guestregister.asp when your card has been produced and delivered to the reseller.
If before 30/8 there is a 4% chance you have a card with a faulty VRM.
If after, there is no chance.
 
So, you can decide if you want to take the risk or not. A faulty VRM does not mean it WILL combust. There is the much bigger chance it will simply not work properly and give you black screens and freezes with the GPU fans spinning up to 100%
 
This is NOT related to the overheat spin that 2nd class pc media outlets put on the skewed findings of ONE review, which is already called false by EVGA, not condoned by Nvidia because of wrong testing conditions and critizised by individuals with at least basic knowledge in temperature measurements to be inaccurate. Again: There is not a single report publicly available that can pinpoint any issue of the FTW to overheating.
 
Now, the thermal pads EVGA offers for free for cards not having them and are installing on new batches of these cards are to lower the VRM temperatures even further, to put your mind at ease and to be within specs comparable to other brands with VRM cooling via thermal pads. The VRM operate within spec accordingly as EVGA claims. Given that the company puts out  roughly several ten thousands of cards each fiscal year and we see maybe over a dozen issues reported here in the forum about a card being affected by the faulty VRM or some issue with the cooling (pads not touching the chips, I got you guys covered :P) is within acceptable tolerances given that brands like Asus had to pull the plug on an entire line, the Strix o80 and had issues with micron VRAM on other models.

By the way, silly question, this date format is MM/DD/YYY or DD/MM/YYYY? :D

I just want to play it safe and return the FTW since there are reported issues and given that it's still sealed in box the agent shouldn't find any problems accepting my request according to EU laws.

I had a bad experience with XFX once and I don't want it to happen again so i'm considering this as prevention better than cure.
 
I will check the serial number later tonight when i'm back home just to make sure.

Well, you are right but when you see different posts pointing to the same direction/conclusion it's best to be prepared in my experience.
 
 

I'll check the serials first and let you know :)

I am in no position to claim you are fine but according to EVGA every card shipped after 8/30 is not affected by this, yah.

http://forums.evga.com/GT...p-to-100-m2530081.aspx

Angier_1985

Ok thanks but the black screen and the vrm overheating are the same problem in fact ?

Angier_1985
I am in no position to claim you are fine but according to EVGA every card shipped after 8/30 is not affected by this, yah.

The problem also affects vrm ftw 1070 or 1080 FTW exclusive? tambies date correction is effective for 1070 FTW?

People like you are crazy. Businesses lie all the time. I mean how bad is  your memory, have you been living under a rock for the past few weeks? Samsung said that their "new" phones wouldn't explode and that's what they did! Even the replacements that were supposed to be perfect still exploded.
 
You are obviously very, very naive. How old are you? 12? Either that, or something darker like EVGA paid you to be a shill and defend their stuff, or you are just a blind fanboy. The way you say "no overheating, zero, nada, zilch..." is absolutely nuts. Dozens of reports of cards literally sparking and exploding in cases!!!!!! If you think this is acceptable then you have lost your mind. It doesn't matter how many products are affected, the fact is the damage can be catastrophic if the PC combusts and burns a house down. We don't have to wait for that to happen to know it's a bad thing. Things burning when they're not supposed to are bad.
 
These cards have a manufacturing defect by design. You shouldn't believe everything that EVGA, NVIDIA or sellers say. They are all in it for the money and don't care if you bust your entire PC due to their faulty product.
 
My PC has cost me £4000 and I can say that if the graphics card failed I would sue EVGA definitely. They would not only have to pay for all new components but would also have to compensate me for the stress and inconvenience caused (and loss of earnings because I use my PC to work as well).
 

Angier_1985
There is not a single report of VRMs overheating with the FTW series. 
There are reports of faulty VRMs which EVGA has confirmed and given an estimate about 3%-4% of the cards being affected BEFORE 30/8.
 
What to do?
 
On the backside of your EVGA box, there is the serial number. Use this serial number to check via the GuestRMA  when your card has been produced and delivered to the reseller.
If before 30/8 there is a 4% chance you have a card with a faulty VRM.
If after, there is no chance.
 
So, you can decide if you want to take the risk or not. A faulty VRM does not mean it WILL combust. There is the much bigger chance it will simply not work properly and give you black screens and freezes with the GPU fans spinning up to 100%
 
This is NOT related to the overheat spin that 2nd class pc media outlets put on the skewed findings of ONE review, which is already called false by EVGA, not condoned by Nvidia because of wrong testing conditions and critizised by individuals with at least basic knowledge in temperature measurements to be inaccurate. Again: There is not a single report publicly available that can pinpoint any issue of the FTW to overheating.
 
Now, the thermal pads EVGA offers for free for cards not having them and are installing on new batches of these cards are to lower the VRM temperatures even further, to put your mind at ease and to be within specs comparable to other brands with VRM cooling via thermal pads. The VRM operate within spec accordingly as EVGA claims. Given that the company puts out  roughly several ten thousands of cards each fiscal year and we see maybe over a dozen issues reported here in the forum about a card being affected by the faulty VRM or some issue with the cooling (pads not touching the chips, I got you guys covered :P) is within acceptable tolerances given that brands like Asus had to pull the plug on an entire line, the Strix o80 and had issues with micron VRAM on other models.

bcavnaugh

WHALFARGOV
 
I would like you to reply on this thread should my local agent not accept this.

 
Welcome back to the Forum WHALFARGOV
 
Dear WHALFARGOV.
You now that this is an Open Forum and Not an Official EVGA Support Site.
Being a Concerned Consumer you have not opened the Box and most likely have not registered the Card.
Your only real option is to return the product to the place of purchases and pay whatever restocking fees they may have if any.

 
Exactly ,the card is still sealed in box. Believe me when I say i'm truly concerned about this defect that's being reported and I won't build up a new system knowing that there is such a high chance my vga will fail on me maybe even taking other new parts as well. The safest bet is return it to the supplier.
 
I don't believe they will ask for return fees since i'm still within the 15 day cooling period and the unit is sitting on my shelf in the factory plastic. Sorry to say, I will have to get another 1080 from another brand this time.
 
I still own a GTX980 and a GTX580 that are flawless and still very happy with them.

tf78t7t8fuyfg
People like you are crazy. Businesses lie all the time. I mean how bad is  your memory, have you been living under a rock for the past few weeks? Samsung said that their "new" phones wouldn't explode and that's what they did! Even the replacements that were supposed to be perfect still exploded.
 
You are obviously very, very naive. How old are you? 12? Either that, or something darker like EVGA paid you to be a shill and defend their stuff, or you are just a blind fanboy. The way you say "no overheating, zero, nada, zilch..." is absolutely nuts. Dozens of reports of cards literally sparking and exploding in cases!!!!!! If you think this is acceptable then you have lost your mind. It doesn't matter how many products are affected, the fact is the damage can be catastrophic if the PC combusts and burns a house down. We don't have to wait for that to happen to know it's a bad thing. Things burning when they're not supposed to are bad.
 
These cards have a manufacturing defect by design. You shouldn't believe everything that EVGA, NVIDIA or sellers say. They are all in it for the money and don't care if you bust your entire PC due to their faulty product.
 
My PC has cost me £4000 and I can say that if the graphics card failed I would sue EVGA definitely. They would not only have to pay for all new components but would also have to compensate me for the stress and inconvenience caused (and loss of earnings because I use my PC to work as well).
 

Angier_1985
There is not a single report of VRMs overheating with the FTW series. 
There are reports of faulty VRMs which EVGA has confirmed and given an estimate about 3%-4% of the cards being affected BEFORE 30/8.
 
What to do?
 
On the backside of your EVGA box, there is the serial number. Use this serial number to check via the GuestRMA  when your card has been produced and delivered to the reseller.
If before 30/8 there is a 4% chance you have a card with a faulty VRM.
If after, there is no chance.
 
So, you can decide if you want to take the risk or not. A faulty VRM does not mean it WILL combust. There is the much bigger chance it will simply not work properly and give you black screens and freezes with the GPU fans spinning up to 100%
 
This is NOT related to the overheat spin that 2nd class pc media outlets put on the skewed findings of ONE review, which is already called false by EVGA, not condoned by Nvidia because of wrong testing conditions and critizised by individuals with at least basic knowledge in temperature measurements to be inaccurate. Again: There is not a single report publicly available that can pinpoint any issue of the FTW to overheating.
 
Now, the thermal pads EVGA offers for free for cards not having them and are installing on new batches of these cards are to lower the VRM temperatures even further, to put your mind at ease and to be within specs comparable to other brands with VRM cooling via thermal pads. The VRM operate within spec accordingly as EVGA claims. Given that the company puts out  roughly several ten thousands of cards each fiscal year and we see maybe over a dozen issues reported here in the forum about a card being affected by the faulty VRM or some issue with the cooling (pads not touching the chips, I got you guys covered :P) is within acceptable tolerances given that brands like Asus had to pull the plug on an entire line, the Strix o80 and had issues with micron VRAM on other models.

 
Im glad you are not buying into all the 'tech support' 'moderators' or just plain mis informed people around here.  Do what you need to do to protect yourself.  My card is in RMA right now due to this issue.  Ive always trusted EVGA but all this shady hiding of facts etc is really making them look terrible.  For shame to all of them.