Re: Does RMA takes too long to proccess?
2014/07/25 12:29:35
(permalink)
Hello JeffVassallo,
I do apologize for the troubles with your RMA Process. I can confirm that we do make every effort to assist all of our customers as much as possible to ensure that there replacement process is seamless. As your product arrived physically damaged from transit, we can confirm that we are holding the product in preparation for your shipping courier claim. Please let me know if you have any additional questions and I will kindly assist you.
Regards,
-Jayson- EVGA USA RMA Dept. Reddit/Twitter - u/EVGA_JaysonC @evga_jaysonc