butang
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Re:Disappearing Ram
2010/03/30 10:11:53
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Please keep this thread alive! I keep logging back in lurking and hoping for a BIOS update or something that might change this situation. It is almost unforgivable to have THIS many people with the same problem and no official word.
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chinamusic
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Re:Disappearing Ram
2010/03/31 03:23:45
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It clearly seems to be some bios-related issue. As I flip backwards through older bios bins, there are a few that won't even post with all of my RAM installed and others that just mimic the same problem (showing only 4GB usable out of 6GB installed). Just to be sure it isn't the memory, I borrowed 3 sticks of Crucial (CT3KIT25664BA1067) memory and tried those. The system has the same problem with those. So I'm just going to return the board and stick with a better known brand next time. Live and learn. As of this moment, I'd have to say it would be better to avoid the SLI series of EVGA boards based on my memory issues and the number of similar experiences from other users in this forum. :( Best,
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homeagain
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Re:Disappearing Ram
2010/03/31 05:42:56
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I'm having the same issues with a new X58 SLI Micro board. Memtesting each stick of GSkill F3-16000CL9 passes OK:  But If I load all three I get this: So I guess it's the board. I'm running Bios 44. Is there a better bios out there? This is my first build using X58/i7 components and it's been a nightmare.........
post edited by homeagain - 2010/03/31 05:45:45
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tsunami231
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Re:Disappearing Ram
2010/03/31 11:29:57
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I only seem to have this disappear ram problem when I try to run the ram at 1600 any speed lower and all 6gbs is picked up this on a 757 44 I also tried that tsrRdTRd and tsrWrTWr at 6, booted one time wiht all 6gbs at 1600mhz and this is with the cpu at stock speeds tried vtt from +150-+350 and QPI from 1.300 to 1.450 and nothing
post edited by tsunami231 - 2010/03/31 11:46:51
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chinamusic
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Re:Disappearing Ram
2010/03/31 12:01:19
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tsunami231 I only seem to have this disappear ram problem when I try to run the ram at 1600 any speed lower and all 6gbs is picked up this on a 757 44 I also tried that tsrRdTRd and tsrWrTWr at 6, booted one time wiht all 6gbs at 1600mhz and this is with the cpu at stock speeds tried vtt from +150-+350 and QPI from 1.300 to 1.450 and nothing Changing the frequency of the memory has no effect on the outcome. I've tried 1066/1333/1600 as well as "auto". :-(
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tsunami231
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Re:Disappearing Ram
2010/03/31 14:27:42
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well im not sure anymore I have come to one conclusion tho. Long as the ram stays under 1550mhz give or take few mhz Bios and windows will see 6gb out of 6gbs soon as the ram hits 1600 or higher could be slightly lower mhz bios and windows both see 4gb out 6gbs. I have not found VTT or QPI setting yet that fixses this atlest on the 44 bios, but seeing as I dont know what the bios was on this board before I updated the bios I cant go back to it, and that bios I was altest able to 1600@gbs about 80% of the time 44 bios it just flat out refused to or has very low chance of get the 6 out 6gbs. I know my board has like 2 bent pins. but seeing how widespread this problem is I dont know if replace it will help much. I have also went threw 2 Corsair Memory sets one being CMX6GX3M3A1600C9 2gbx3gb and now with the TR3X6G16008D 2gbx3 dominator ram which CPUZ reports are CM3X2G1600C8D stick and I not gona bother to replace the ram cause I hight doubt it the ram even Corsair thinks it the MB , but that besides the point It not the ram I ran multipliable test with Prime95 blend tests on both kits and none ever reported errors at this point I just overclocked to 149 Bus and unclock to 2666mhz and set XMP 1 on and dram to 1333mhz and left rest on auto which put things at 3.1ghz cpu and ram and 1500mhz which seem to working fine atm to I get chance to return my MB for the bent pins
post edited by tsunami231 - 2010/03/31 14:34:55
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chinamusic
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Re:Disappearing Ram
2010/03/31 16:13:17
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Anyone know WHICH pins to check for this "bent pin" problem? Did EVGA get a bad batch of sockets with bent pins? As I recall, there was a plastic cover over the pins when the board was unpacked. You'd think this would protect the pins during transit. Support got back to me and basically said to check for bent pins on the socket. I'm so thrilled....since that means I need to take the motherboard out AGAIN (no clearance to get to the heatsink attachment screws while it's installed in the case. :( Best,
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EnochRoot
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Re:Disappearing Ram
2010/03/31 16:49:49
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Wait till you drop 80 bucks on shipping and the repair. That's the fun part. The next whizbang board I buy is going to have a 'next day air-screw you fix it Ho' warranty service. I thought dropping half a grand on a motherboard would mean a bit of stability. Not so much. Nope... not so much. On the plus side, after replacing the socket on the motherboard via evga, and the ram, I can now see the ram. I'm using the J bios. The ones after are just for that 980 chip. Overclocking is still a no go for the most part. I think I'll leave the thing alone now, and check out the overclock on the 980 whenever I get round to buyin it. Oh btw, this has nothing to do with windows 7. I'm all for blaming Bill for the creation of crap, but in this case it's not his fault. It doesn't register in the BIOS. BIOS is mother. BIOS is father. Everything else is sloppy seconds. So that's it. Good luck lurkers. It's OK if you want to scream. I did.
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tsunami231
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Re:Disappearing Ram
2010/03/31 17:22:25
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hell no when I bought all these computer parts I bought a warrenty from the store which covers the ram cpu and mb and if there fault they will let me replace them with equal or greater value if i pay diffrence, so far I replace the memory MB is next cause of bent pins but i not expect this to fix the problem seeing how wide spread the problem is
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tsunami231
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Re:Disappearing Ram
2010/04/01 11:19:43
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I went flash my 757 with S71H and got my ram running at 1600mhz XMP Profile Speed= Auto tsrRdTRd =6 tsrWrTWr=6 Intel turbo=enabled Dimm V= auto VTT =auto @ +150mV QPI=Auto @ 1.100v so far so good 1600 @ 6bs which way more then 44 was doing. VTT at +150 gave me errors on prime95 blend test before I even finished the first set of tests so I bumped VTT ato +175mV and so far it has past the first Prime 95 blend tests. Either way it comes back to it was never my ram and it was the bios verison apprantly new bioses dont work right with memory cause I did the 6 onthe tsrRdTRd and tsrWrTWr on 44 and pc boot once at 6gb@1600mhz and even when i set ram to qpi to 1.350 and vtt at 250 it still refused to run 6gbs @1600 So my opinion is older bios then44 seem to work good so far if you cant get your missing ram back and the 1600 speed try tsrRdTRd=6 tsrWrTWr=6 and see if it picks all the ram up with everything on auto or at lest QPI=1.100 VTT=150mV if it dont work it might be fault MB Dims slots or bent pins, but I have 2 bent pins that i kind striaght out on my board to begin with when I got it If I can get stable 1600 with 6gbs on this Bios. Im gona hold off return the board to mircocenter seeing I have 2 year warrnety i bought from them no point in killing the warrenty on it if I got it working correct. Right now I think it combonation of the new bios 44 and up and this tsrRdTRd and tsrWrTWr setting which seem to work better and 6 and Vtt having to be at 150mV or higher not so much bought on the QPI seeing i left that on AUTO Next step after I get ram stable and prime 95 blend comes back with no errors is see if I can get 920 to 3.2~3.4ghz off the auto voltage, I had 44 bios at 150bclk and uncore 2600 and dimm ad 1333 and got clocks of 3.18ghz and 1500mhz before ram started to dissaper and it was stable according to prime95
post edited by tsunami231 - 2010/04/01 11:37:15
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tsunami231
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Re:Disappearing Ram
2010/04/01 17:20:09
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While the older bios copuled with the tsrRdTRd=6 tsrWrTWr=6 does in deed get me 1600mhz and 6gbs about 3 out 5 boots which way more then the new bios I get errors in Prime blend test so im gona replace the MB, as soon as I can motivate my self to pull it all apart again maybe the bend pins are why i get the 3- out 5 boots with 6gbs
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fdieu0087
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Re:Disappearing Ram
2010/04/02 14:24:00
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For anyone with an X58 SLI, I would suggest trying bios SZ21 as that is the one I have reverted back to (two weeks ago) and my system boots fine and reads the full 9GB of OCZ DDR3 PC3-12800 Platinum. I suspect changing voltages in the bios can increase the possibility of the system detecting the ram, but there are too many settings that could be culprit which is why we need some feedback from EVGA. I'm definitely not updating the bios until they confirm that this issue has been resolved and posted in the changelog. Best thing to do is to try reverting to and older bios first...if still no luck, then test each stick separately and on another board if possible.
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antelope05401
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Re:Disappearing Ram
2010/04/09 15:08:51
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I am experiencing similar problems with my x58 sli board with a 6GB set of OCZ Gold memory chips. On a cold boot only 4gb of 6gb will be seen in bios. When I see that it is only seeing 4gb I quickly hit my delete key to get into the BIOS and simply save settings and exit. Upon reboot all 6gb are seen and all is well until the next cold boot and I start my process all over again. The few times I have missed getting into the BIOS I will let it run with 4gb due to hassle. But sometimes when I do that I get a BSOD related to a memory problem. When I reboot usually all is well. One time my whole system got oddly corrupt but I was able to do a rollback. Now as a habit I am always setting a new restore point so that I have an easy fallback solution. At first I thought this was a memory issue and bought another set ( I wanted 12gb anyway). The new memory did the same thing all by itself and with the other memory added. I did several configurations in different slots always with the same result on a cold boot. If there were 6gb installed, only 4 would be seen, if all 12gb were installed, only 8gb would be seen. Upon entering the bios and doing a save and exit, all would be happy again. I decided to send the new set back while I could and suck up a restocking fee because I was still worried it was the memory. I just flashed my board back to the SC21 BIOS to see if this makes any difference. I am more skeptical than ever after reading about this problem all over the internet. I will report back if there is any luck with my BIOS rollback.
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Re:Disappearing Ram
2010/04/09 15:26:11
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Part of my memory also went missing with my new RMA'd motherboard and the new BIOS. When I have everything on stock its fine and reads all my memory but when I try to overclock it just reads 3.99gb. I tryed going back to the old bios and the same thing except that I get code 68 and 43 when I overclock. I am going to exchange my Corsair and see if its my memory but I doubt it cause a lot of us are having the same problem.
CPU: Intel 4930K@4.5Ghz Motherboard: Evga X79 Dark VGA: 2x Sapphire 290X Crossfire Memory: 16GB Corsair Dominator Platinum 2600 Hard Drives: 2x Sandisk Extreme II 480GB SSD Raid0 - 2x WD RE4 2GB RAID1 Sound Card: Creative ZX PSU: Corsair AX1200i Case: CaseLabs STH10 w/ Aquaero 5 XT, Aquacomputer Flow Meter, and three PowerAdjust2 Heatware Luis1985: http://www.heatware.com/eval.php?id=67113
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CREUSS
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Re:Disappearing Ram
2010/04/09 18:33:29
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I have just recently ran into this problem as well. I have looked at the CPU socket under a magnifying class and several of them look bent to me. It started out throwing memory errors when running LinX. Then the system would randomly not post. Now it refuses to post at all with DIMM slot 5 populated. So I was running it with just slot 1 and 3 for a while then the same sequence of events started to happen and now I am just down to slot 1. I have ran Memtest on every stick of RAM and they all pass so it is not the RAM. It has to be the pins that look suspicious to me causing the issues. My question is how are so many people getting bent pins? I have had 4 different socket 775 motherboards and processors and never ran into this issue before. Between those 4 systems I must have remounted heatsinks at least a dozen times without issue. Fortunatley I am still under my 30 days from the egg so the RMA has already been approved. Are other manufactures having this same issue? I do have a pretty good theory though on why this may be happening. I think it lies in the 1366 and 1156 design and how they now have the backplate on the back of the motherboard now. In case people don't understand here is a picture of the back area of a 1156 Motherbaord where the CPU socket is. Now with the backplate for a lot of the heatsinks out now the backplate is straight and therefore when mounted against the backplate on the back of the motherboard it could cause uneven pressure to be distributed when tightening the heatsink down because the backplate on the back of the motherboard does not extend out to the mounting holes. Just a theory like I said :) I think this is what happened to me as the backplate for my VapoChill is one solid piece of stainless steal that extends out past all the mounting holes by about 3/8 of an inch. So you can see with the CPU backplate being smaller than my backplate it kind of acts like a teater totter if more pressure is applied to one side versus the other. I found some mounting kits for the 1366 sockets that come with backplates that are bent to cross over the back area of the CPU backplate so hopefully when I get my new board this doesn't happen again.
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antelope05401
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Re:Disappearing Ram
2010/04/19 08:41:59
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My BIOS rollback failed. I tried several different BIOS releases and none of them made any difference. On a cold boot the BIOS only sees 4gb of my 6gb memory. Before I messed with my BIOS versions I used to be able to just go into the BIOS on boot and exit the BIOS and then all 6gb would be seen. Now in order to get all 6gb to be seen I have to set the defaults in the BIOS, it reboots (still only 4gb in BIOS) I enter BIOS and load in a saved OC profile, reboot and now I restart with all 6gb. Everything runs well until my next cold boot. If I reboot or shutdown after doing all this all 6gb are always seen, problem only comes back on a cold boot. To recap everything I have done: Tried many BIOS versions (now using 51) I have run memtest on all sticks individually and all at once, no errors. I reset my cpu and made sure my cpu cooler was tightened evenly and not too much. Aside from RMA'ing the mobo/cpu all I have left to try out are messing with my oc and memory settings. At stock I have this problem. With my current config ( http://forums.evga.com/tm.aspx?m=245709 post number 2 is my current config.) I have this problem. Anyone have any other extremely clever suggestions for me?
post edited by antelope05401 - 2010/04/19 09:49:04
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fanboy
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Re:Disappearing Ram
2010/04/19 18:45:01
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I had this issue with the OCZ Gold only showing 4Gb in Windows and E-Leet .. i ran it aday or two like that as it was very stable and not a rebooting mess the the G-Skill was .. now i decide to pull all the ram out and switch sockets as to reinstall them and this time i made sure to keep them even going down in the slot (side to side) and pushed the h e l l out of them as to leave an inprint of the pcb in my fingers and it's now shows 6Gb running Triple Channel and has been cold booted more than once and still working great and that all i did. I am thinking it's the ram slots myself as they are just to tight and it could of been my issue with the G-Skill also as it was getting odd memory errors but it was showing 6Gb Triple Channel.. it crashed after post sound or before windows or while loading desktop but would game like a champ.. you guys try what i did and see if it works.
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antelope05401
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Re:Disappearing Ram
2010/04/27 10:09:26
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I got a new and larger power supply in hopes of finding a solution to to my 3.99gb usable nonsense. I installed it last night and did a cold boot this morning... no luck. If I do a total shutdown and then reboot all 6gb are seen properly. Last time I shifted the cpu away from the dimm slots, I've read that I should shift it toward the dimm slots. This will be my next test. I usually enjoy troubleshooting but this is starting to get really old.
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Alucard666
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Re:Disappearing Ram
2010/04/27 10:18:41
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When it happened to me it was due to a bad stick of ram that happened as a result of a bios flash to the newer 44 and 49 bios'. I would choose an older bio and rma the ram
|| i7 2600k @ 4.2 Ghz || H70 || Maximus 4 Extreme || eVGA GTX 680 {2-Way SLi} || 16GB Vengeance || F120GB x2 [RAID 0] || 1 4TB WD Green || Creative Sound Blaster Z || AX1200 PSU || HAF 932 || Samsung 46" 1080p 240hz 3D LED || z5500 + G930 || K800 + Performance MX ||
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evgakuki
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Re:Disappearing Ram
2010/04/28 06:14:13
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Alucard u want to say that because you updated your bios your stick of ram was damaged? that's first time I heard something like that..... Anyhow, I still have problems with my setup. Usually I boot with 4 GB only (rarely with 2GB) but after 2 restarts my system can see whole 6 GB and everything is OK. I am waiting for some new components when I will dismount cooler and check CPU, but I must emphasize once again that system was working without any problem for more than 1 year and only after bios update, my system has problems with detecting memory. Story that my mobo pins are somehow got twisted or whatever is $"§$"§%$ story for me. Best,
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Alucard666
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Re:Disappearing Ram
2010/04/28 06:57:27
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evgakuki Alucard u want to say that because you updated your bios your stick of ram was damaged? that's first time I heard something like that..... Anyhow, I still have problems with my setup. Usually I boot with 4 GB only (rarely with 2GB) but after 2 restarts my system can see whole 6 GB and everything is OK. I am waiting for some new components when I will dismount cooler and check CPU, but I must emphasize once again that system was working without any problem for more than 1 year and only after bios update, my system has problems with detecting memory. Story that my mobo pins are somehow got twisted or whatever is $"§$"§%$ story for me. Best, Well from what I've read every bios from 44 onwards has had issues with tweaking ram settings and timings and thus yes, I do blam those bios' for the ram failing... it happened to my corsair with 44, and killed my mushkins with 49, I'm staying away from any bios flashes for a while....
|| i7 2600k @ 4.2 Ghz || H70 || Maximus 4 Extreme || eVGA GTX 680 {2-Way SLi} || 16GB Vengeance || F120GB x2 [RAID 0] || 1 4TB WD Green || Creative Sound Blaster Z || AX1200 PSU || HAF 932 || Samsung 46" 1080p 240hz 3D LED || z5500 + G930 || K800 + Performance MX ||
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529th
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Re:Disappearing Ram
2010/05/29 19:00:47
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My E760 A1 Serial Number: 1021410760002629 If I do any bus overclocking it will show the same thing. The only experience I have with overclocking on this particular board is going from 133 to 150 and the result happens. I am on 64 bit. When I back the bus clock down to 133, windows reverts back to saying all 6g. When testing for this, I did a reboot session: testing every bios change and checking it OS, and the ONLY thing for me that changed it was the bus clock (bclock)
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ShockTheMonky
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Re:Disappearing Ram
2010/05/29 19:05:38
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Dude. Remove your m otherboard serial number.
" Psst. Zip up. Your ignorance is showing." " I don't suffer from insanity. I enjoy every minute of it!" " Can an Atheist get insurance for acts of god?
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Darkmaster06
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Re:Disappearing Ram
2010/06/03 22:43:14
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ShockTheMonky
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Re:Disappearing Ram
2010/06/04 05:51:11
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Darkmaster06 up up up NO! NO! NO! Read TOS. Bumping not allowed.
" Psst. Zip up. Your ignorance is showing." " I don't suffer from insanity. I enjoy every minute of it!" " Can an Atheist get insurance for acts of god?
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grd003
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Re:Disappearing Ram
2010/06/06 14:14:20
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Like everyone else here, I too had the Disappearing Ram problem, which were shown as missing during boot. And, hot or cold, I could not run the ram at its highest rated speed even with retarded timings. CPU was always at 4.3GHz (bios SZ21), with only 6GB of 1600MHz Mushkin Redlines. One day I got angry--really pissed-off. So I grabbed the CPU heatsink and shook it round and round in an effort to ensure all 1366 bumps (not actually pins, are they?) were seated. (this is not recommended for obvious reasons, since you would have to be lucky not to do more damage than good.) Then I removed the three ram sticks and re-installed them with particularly hard downward pressure--but also _with_ significant side-to-side motion. (of course you could wreck things this way.) But those two mechanical actions fixed my Disappearing Ram problem. And they would then run at their top rated speed. Unfortunately I don't know which of the two was the actual fix. And, surprisingly, I was able to add another 6GB for a total of 12GB--BUT--Geil Ultra, i.e., Mixed Brands! Mushkin and Geil. 1650MHz, 7-7-7-24. Been running perfectly for six months.
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mattmcfaul
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Re:Disappearing Ram
2010/06/18 15:07:58
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It seems to me that people are having two different issues here. Some folks are loosing ram in the bios and others see the ram in win 7 but with a lesser amount usable. Checking the ram guy forums, at Corsair, will quickly show you that it isnt just EVGA. I see posts from several other board manufacturers dicussing the same limitations. Here is something to boggle your mind, last night i finally made the switch to win7- on my i920/x58 setup- and upon doing so i found the system issue of 12gb showing but only 7.99 is usable. The ram shows fine in loads of testing at 1600mhz and has never given me a single issue untill reformatting and loading win7. To clarify...I made ZERO hardware or bios changes and simply ran a low level format and then installed windows 7. Vista never gave me this problem. Doing everything you folks said as well as "the ram guy's" methods of tuning the dimms has had no effect....which is why i think we have two completely seperate issues blending into one thread....or many threads. Clearly, some people have fixed their issue through tunning or fidgeting, so in those instances i think its obviously a hardware issue, but for those of us that simply have the message stating usable ram as less then total ram it seems to be a windows 7/x58 chipset issue. Any thoughts?
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nite138
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Re:Disappearing Ram
2010/06/18 16:38:21
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529th, I'm having the same problem as you, although i think on a diff board. I'm using the x58 ftw3 w/6 gigs of mushkin 998691 ram. If I run the QPI @ 149 or less, the 6gigs show up in bios/windows. As soon as I go 150+, bios shows 4gigs and windows 7 x64 shows 6gb 3.99usable. I had been testing the idea that perhaps my issue is with the mem speeds (1200mhz or less seemed to result in 6gb shown). I just can't seem to get lower mem speeds w/higher qpi to work however.
- eVGA x58 FTW3 - i7 930 @ 4ghz - eVGA 280 GTX - 6gb Mushkin Redline - Corsair P128 SSD - Cooler Master HAF 932 - Antec 1200 psu
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HalloweenWeed
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Re:Disappearing Ram
2010/06/18 19:46:23
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nite138, I can't search for your BIOS template report, bc you made your profile private (that's your business). BIOS template plz, or link?
Main (gaming) rig: i7-3930K; Asus Rampage IV Extreme; H100 W/p-p Excaliburs, AS5; MSI 7870 2GD5/OC; Crucial M4 SSD 256GB. See my primary ModsRigs: Adam for the rest, and I have a second (wife's) rig Asus Rampage III Extreme & 960: Eve. Overclocking is useless to me if it is not rock stable.
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HalloweenWeed
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Re:Disappearing Ram
2010/06/19 12:04:01
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To post a BIOS template, go here: Bios Template for X-58 and Classified print out the first post, go into your BIOS and write down the differences. Then (when booted into Windows) use your mouse to copy the template to your post window, and then change the differences to match yours. The things with (*) asterisks are specific to certain CPUs or mobos. Just delete that line if you don't have it in your BIOS.
Main (gaming) rig: i7-3930K; Asus Rampage IV Extreme; H100 W/p-p Excaliburs, AS5; MSI 7870 2GD5/OC; Crucial M4 SSD 256GB. See my primary ModsRigs: Adam for the rest, and I have a second (wife's) rig Asus Rampage III Extreme & 960: Eve. Overclocking is useless to me if it is not rock stable.
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