Did Evga change its 1080/1070 ftws with thermalpads implemented ones in Amazon.com?

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frankslade
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2016/11/04 09:47:15 (permalink)
Hi guys, I just bought and EVGA GTX 1080 FTW ACX 3.0 08G-P4-6286-KR in October 20 then all vrm heating issues exploded. 1 or 2 days ago EVGA said the cards that they provide after November 1 will include thermal pads and updated vbios. So 1-2 hours ago I contact with Amazon.com and started a replacement then I notice the item that they replace with mine has the same model number: 08G-P4-6286-KR I contacted with EVGA support about this and they said model name will stay same but they said the best way to check to see if it does have the updates, would by by going to the Guest RMA and entering the serial number. So I can't get the serial number before I get my replacement since serial number is on the boxes. Anyone now if the stocks are changed in Amazon with updated ones?
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    Bar81
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    Re: Did Evga change its 1080/1070 ftws with thermalpads implemented ones in Amazon.com? 2016/11/04 09:56:48 (permalink)
    That was preliminary information.  Subsequently, the only update they've indicated that will happen is that new units will get is the vbios update - no thermal pads.

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    #2
    frankslade
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    Re: Did Evga change its 1080/1070 ftws with thermalpads implemented ones in Amazon.com? 2016/11/04 09:59:46 (permalink)
    Bar81
    That was preliminary information.  Subsequently, the only update they've indicated that will happen is that new units will get is the vbios update - no thermal pads.


    Yeah but they said after 1 november they included the thermalpads into cards?
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    Bar81
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    Re: Did Evga change its 1080/1070 ftws with thermalpads implemented ones in Amazon.com? 2016/11/04 10:09:23 (permalink)
    frankslade
    Bar81
    That was preliminary information.  Subsequently, the only update they've indicated that will happen is that new units will get is the vbios update - no thermal pads.


    Yeah but they said after 1 november they included the thermalpads into cards?



    EVGA has not made any final statement about new shipping cards - the earlier statement was preliminary and subsequent to that statement, the "fix" changed - fan speeds were significantly throttled down from the preliminary fix and still bring VRMs well into the acceptable range.  Unless EVGA explicitly now (after the vbios release) announce that thermal pads are included in all shipping cards from here on out, my understanding is that they will not be included.

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    frankslade
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    Re: Did Evga change its 1080/1070 ftws with thermalpads implemented ones in Amazon.com? 2016/11/04 10:13:11 (permalink)
    Bar81
    frankslade
    Bar81
    That was preliminary information.  Subsequently, the only update they've indicated that will happen is that new units will get is the vbios update - no thermal pads.


    Yeah but they said after 1 november they included the thermalpads into cards?



    EVGA has not made any final statement about new shipping cards - the earlier statement was preliminary and subsequent to that statement, the "fix" changed - fan speeds were significantly throttled down from the preliminary fix and still bring VRMs well into the acceptable range.  Unless EVGA explicitly now (after the vbios release) announce that thermal pads are included in all shipping cards from here on out, my understanding is that they will not be included.


    You can check their answer to me:

    #5
    demo23019
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    Re: Did Evga change its 1080/1070 ftws with thermalpads implemented ones in Amazon.com? 2016/11/04 10:14:16 (permalink)
    Thought I read they were putting thermal pads on all ACX for now on im not 100% on this though. If would be pretty stupid if they didn't regardless if they think they don't need them.
     
    edit
     
    ^^
    thanks frankslad
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    frankslade
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    Re: Did Evga change its 1080/1070 ftws with thermalpads implemented ones in Amazon.com? 2016/11/04 10:17:12 (permalink)
    demo23019
    Though I read they were putting thermal pads on all ACX for now on im not 100% on this though. If would be pretty stupid if they didn't regardless if they think they don't need them.
     
    edit
     
    ^^


    Yeah I read the same statement and yes it would be amazingly stupid. I'm trying to get to know about the stocks in Amazon.com but amazon live chat guys don't know anything about this issue. I sent a mail to
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    Bar81
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    Re: Did Evga change its 1080/1070 ftws with thermalpads implemented ones in Amazon.com? 2016/11/04 10:19:17 (permalink)
    Fair enough.  If support told you for sure that they would be included, maybe they will be included.  I'm still skeptical until EVGA explicitly now say that this is still the case - there's been a lot of conflicting info out there. 
     
    For example, if they include the pads, then the thermal mod is no longer "optional" and it's silly to call it that.  If new shipping models include the thermal mod, then all current owners should be able to swap out for units with the thermal mod if they don't want to do it themselves.  It would not be the smartest business move - if I was EVGA, I would walk back quickly from any statement that thermal pads will be included or their claimed "fix" of only vbios is disingenuous.

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    demo23019
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    Re: Did Evga change its 1080/1070 ftws with thermalpads implemented ones in Amazon.com? 2016/11/04 10:25:15 (permalink)
    frankslade
    demo23019
    Though I read they were putting thermal pads on all ACX for now on im not 100% on this though. If would be pretty stupid if they didn't regardless if they think they don't need them.
     
    edit
     
    ^^


    Yeah I read the same statement and yes it would be amazingly stupid. I'm trying to get to know about the stocks in Amazon.com but amazon live chat guys don't know anything about this issue. I sent a mail to


    Yea that is tough question might want to wait little bit at least till current stock sells out. I would give EVGA a call see what they say im not sure if they recalled from retailers.
     
    edit
     
     
    post edited by demo23019 - 2016/11/04 10:28:48
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    frankslade
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    Re: Did Evga change its 1080/1070 ftws with thermalpads implemented ones in Amazon.com? 2016/11/04 10:26:04 (permalink)
    Bar81
    Fair enough.  If support told you for sure that they would be included, maybe they will be included.  I'm still skeptical until EVGA explicitly now say that this is still the case - there's been a lot of conflicting info out there. 
     
    For example, if they include the pads, then the thermal mod is no longer "optional" and it's silly to call it that.  If new shipping models include the thermal mod, then all current owners should be able to swap out for units with the thermal mod if they don't want to do it themselves.  It would not be the smartest business move - if I was EVGA, I would walk back quickly from any statement that thermal pads will be included or their claimed "fix" of only vbios is disingenuous.


    Yeah you are right about that, we all see what they said to me. They need to call all these cards back before all of them start burning.
    #10
    Bar81
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    Re: Did Evga change its 1080/1070 ftws with thermalpads implemented ones in Amazon.com? 2016/11/04 10:27:37 (permalink)
    Nothing's going to burn unless all you do is loop benchmarks.  My point was very limited - if they're calling the thermal mod optional then including it in every new shipping board isn't consistent with that.

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    frankslade
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    Re: Did Evga change its 1080/1070 ftws with thermalpads implemented ones in Amazon.com? 2016/11/04 10:28:35 (permalink)
    demo23019
    frankslade
    demo23019
    Though I read they were putting thermal pads on all ACX for now on im not 100% on this though. If would be pretty stupid if they didn't regardless if they think they don't need them.
     
    edit
     
    ^^


    Yeah I read the same statement and yes it would be amazingly stupid. I'm trying to get to know about the stocks in Amazon.com but amazon live chat guys don't know anything about this issue. I sent a mail to


    Yea that is tough question might want to wait little bit. I would give EVGA a call see what they say im not sure if they recalled from retailers.


    Please do and ask about amazon too man ^^ I would call myself but since I'm not in USA and neither in EU that will be hard.
    #12
    demo23019
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    Re: Did Evga change its 1080/1070 ftws with thermalpads implemented ones in Amazon.com? 2016/11/04 10:29:30 (permalink)
    might want to wait little bit at least till current stock sells out i would think next stock will include fix. Also i said you should give evga a call.
     
    edit
     
    lol i misread also :P
    I cant call im currently at work.
    #13
    QdotJ
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    Re: Did Evga change its 1080/1070 ftws with thermalpads implemented ones in Amazon.com? 2016/11/04 10:31:11 (permalink)
    Bar81
    Nothing's going to burn unless all you do is loop benchmarks.  My point was very limited - if they're calling the thermal mod optional then including it in every new shipping board isn't consistent with that.





     
    Agreed 110%. I swear this has blown well out of proportion and reeks of mass-hysteria. 
    #14
    frankslade
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    Re: Did Evga change its 1080/1070 ftws with thermalpads implemented ones in Amazon.com? 2016/11/04 10:40:15 (permalink)
    QdotJ
    Bar81
    Nothing's going to burn unless all you do is loop benchmarks.  My point was very limited - if they're calling the thermal mod optional then including it in every new shipping board isn't consistent with that.





     
    Agreed 110%. I swear this has blown well out of proportion and reeks of mass-hysteria. 


    My card is running as 39C on idle right with 1350 RPM right now. Something is certainly wrong with these cards cooling. 
    #15
    dakon
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    Re: Did Evga change its 1080/1070 ftws with thermalpads implemented ones in Amazon.com? 2016/11/04 10:43:35 (permalink)
    GPU temp has always been fine.  It is the VRM temp that is at issue...

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    #16
    Bar81
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    Re: Did Evga change its 1080/1070 ftws with thermalpads implemented ones in Amazon.com? 2016/11/04 10:44:04 (permalink)
    How did you come to that conclusion?  You realize it's only measuring the GPU core temp right?  Which is completely unrelated to vrms - the subject of all this discussion.
     
    This is exactly why people are scared now - you have a couple of clowns spreading FUD (not you) and now people are thinking everything is wrong with temps when that's not the case.
     
    Unless we see your system and the cooling config, nothing can be determined from the above screenshot.

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    Bar81
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    Re: Did Evga change its 1080/1070 ftws with thermalpads implemented ones in Amazon.com? 2016/11/04 11:15:54 (permalink)
    I stand corrected regarding the thermal pads.  Apparently, tech support is saying as follows:
     
    I just called to play devil's advocate. The rep said if you are still within 30 days of purchase..you can RMA and receive a new card with thermalmod and new bios pre-installed. Otherwise after 30 days...refurb....

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