EVGA

[Corsair] Does Corsair Have Phone Support?

Author
Post
Essentials Only Full Version
taniquetil
FTW Member
  • Total Posts : 1364
  • Reward points : 0
  • Joined: 2009/05/20 11:17:01
  • Status: offline
  • Ribbons : 5
2010/09/12 18:12:44 (permalink)
I have a Corsair 750TX that is starting to become a little flaky on me. I'm getting some strange problems where my computer won't boot up. It could be the motherboard, but last time this happened, I did the "paper clip" PSU test, the PSU spun up, and after I plugged in the 24-pin connector to my mobo, it booted up again.

Also, there are some burn marks from melted plastic on the 24-pin connector. One of the "fingers" is completely exposed due to the melted plastic.

I want to know whether I should RMA this power supply but I would rather not if I can avoid it in any way. I would really like to call Corsair and speak to a technical rep but no matter how hard I try, I can't find a phone number on their website.

Also, anyone have experience with Corsair RMA?

System Specs:

Chassis: Antec 1200
Mobo: EVGA x58 FTW3
CPU: i7 950 @ 3.9GHZ
CPU Cooler: Cooler Master V8
GPU: EVGA GTX470 @ 760/1520/1720
Folding GPU: EVGA 9800GT @ 700/1744/950
RAM: 3x2GB Patriot Sector 7
PSU: Corsair 750TX
Creative Sound Blaster...The One Everybody Has
#1

11 Replies Related Threads
    XrayMan
    Insert Custom Title Here
    • Total Posts : 63846
    • Reward points : 0
    • Joined: 2006/12/14 22:10:06
    • Location: Santa Clarita, Ca.
    • Status: offline
    • Ribbons : 115
    Re:[Corsair] Does Corsair Have Phone Support? 2010/09/12 18:23:26 (permalink)
    I couldn't find a Phone Number for support. I guess you have to send in a support form:

    http://www.corsair.com/contact/contact_form.aspx?type=cs

                My Affiliate Code: 8WEQVXMCJL
     
            Associate Code: VHKH33QN4W77V6A
     
                 
     
     
                      
     
     
     
              
     
       
     
               
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     



     
     
     
     
     
     &nbsp
    #2
    RainStryke
    The Advocate
    • Total Posts : 10616
    • Reward points : 0
    • Joined: 2007/07/19 19:26:55
    • Location: Kansas
    • Status: offline
    • Ribbons : 60
    Re:[Corsair] Does Corsair Have Phone Support? 2010/09/12 18:31:17 (permalink)
    Yeah... looks to be 1-510-657-8747

    When looking for a manufacture number the best place ive found to be able to get a number is from neweggs manufacture list. It won't let me link directly, but what you have to do is just go to their Help/Support tab from the main page, then on the right side it has a manufacture tab that you can use to find all the contact numbers and sites for everything they sell.
    post edited by RainStryke - 2010/09/12 18:33:48

    Intel i9 10900K
    MSI MEG Z490 ACE
    ASUS TUF RTX 3090
    32GB G.Skill Trident Z Royal 4000MHz CL18
    SuperFlower Platinum SE 1200w
    Samsung EVO 970 1TB and Crucial P5 1TB
    Cougar Vortex CF-V12HPB x9
    #3
    yellow__fever
    FTW Member
    • Total Posts : 1951
    • Reward points : 0
    • Joined: 2009/07/03 17:41:46
    • Location: Calgary Alberta Canada
    • Status: offline
    • Ribbons : 14
    Re:[Corsair] Does Corsair Have Phone Support? 2010/09/12 19:44:32 (permalink)
    You can PM Corsair_Mike, he visits this forum sometimes.

    "Sang Noir"
    -Silverstone TJ07-BW
    -Intel Core i7 920 @4.209GHz 1.343VCore + EK Supreme HF Rev2 Acetal Copper
    -OCZ XTC Platinum 6GB DDR3-1600 [7-7-7-20]
    -Asus Republic of Gamers Rampage III Extreme
    -EVGA GTX 560Ti 448 Classified [900/1800/2100] + EK-FC480 Copper Waterblock
    -2x Corsair Force GT 120GB SSD + 1x WD 1TB Black
    -Corsair AX1200 PSU + Laing D5 (EK D5 XTop Rev2) + Feser Quad XChanger
    -Razer Mamba + Razer Blackwidow + Sennheiser PC 320
    -46" Samsung LED TV 1920x1080p
    Pics in Mod Rigs!
    #4
    Corsair_Mike
    RIP Friend
    • Total Posts : 203
    • Reward points : 0
    • Joined: 2007/02/02 14:28:29
    • Status: offline
    • Ribbons : 24
    Re:[Corsair] Does Corsair Have Phone Support? 2010/09/13 11:17:03 (permalink)
    Based on your first post, DO NOT USE THE PSU ANY MORE. If you are getting that sort of heat, you have been pulling WAY too much current at some point. Use the link above for TSX Express and start an RMA.

    Corsair Tech Support, If You Need Help, Just Ask.

    I can't tell you cuz it's CLASSIFIED!
    #5
    rjohnson11
    EVGA Forum Moderator
    • Total Posts : 85038
    • Reward points : 0
    • Joined: 2004/10/05 12:44:35
    • Location: Netherlands
    • Status: offline
    • Ribbons : 86
    Re:[Corsair] Does Corsair Have Phone Support? 2010/09/13 11:58:32 (permalink)
    Thanks for posting Mike

    AMD Ryzen 9 7950X,  Corsair Mp700 Pro M.2, 64GB Corsair Dominator Titanium DDR5  X670E Steel Legend, MSI RTX 4090 Associate Code: H5U80QBH6BH0AXF. I am NOT an employee of EVGA

    #6
    Hanni
    CLASSIFIED Member
    • Total Posts : 2831
    • Reward points : 0
    • Joined: 2008/07/23 16:07:20
    • Status: offline
    • Ribbons : 19
    Re:[Corsair] Does Corsair Have Phone Support? 2010/09/13 12:19:15 (permalink)
    Corsair_Mike

    Based on your first post, DO NOT USE THE PSU ANY MORE. If you are getting that sort of heat, you have been pulling WAY too much current at some point. Use the link above for TSX Express and start an RMA.


    Man u guise r da bomb.


    #7
    Corsair_Mike
    RIP Friend
    • Total Posts : 203
    • Reward points : 0
    • Joined: 2007/02/02 14:28:29
    • Status: offline
    • Ribbons : 24
    Re:[Corsair] Does Corsair Have Phone Support? 2010/09/13 16:19:06 (permalink)
    Also, FYI on our website, we have a contact link at the top of every page.

    http://www.corsair.com/contact/default.aspx

    Our phone number and various other methods of contacting us are listed there.

    Corsair Tech Support, If You Need Help, Just Ask.

    I can't tell you cuz it's CLASSIFIED!
    #8
    Corsair_Mike
    RIP Friend
    • Total Posts : 203
    • Reward points : 0
    • Joined: 2007/02/02 14:28:29
    • Status: offline
    • Ribbons : 24
    Re:[Corsair] Does Corsair Have Phone Support? 2010/09/13 16:20:35 (permalink)
    rjohnson11

    Thanks for posting Mike


    Thanks for the heads up. I am traveling this week and I would not have found this post on my own.

    Corsair Tech Support, If You Need Help, Just Ask.

    I can't tell you cuz it's CLASSIFIED!
    #9
    taniquetil
    FTW Member
    • Total Posts : 1364
    • Reward points : 0
    • Joined: 2009/05/20 11:17:01
    • Status: offline
    • Ribbons : 5
    Re:[Corsair] Does Corsair Have Phone Support? 2010/09/13 17:49:48 (permalink)
    Thank you to Corsair for having a rep on these boards. I knew I could count on you guys.

    What could possibly make my computer pull that much power off of the 24-pin rail? I have run through a couple PSU calculators and they all state the TDP of my system under full load should be about 600 Watts (this is when running Folding@Home with 2 GPUs and a CPU).

    The 750TX should provide more than enough power for this task, no?

    System Specs:

    Chassis: Antec 1200
    Mobo: EVGA x58 FTW3
    CPU: i7 950 @ 3.9GHZ
    CPU Cooler: Cooler Master V8
    GPU: EVGA GTX470 @ 760/1520/1720
    Folding GPU: EVGA 9800GT @ 700/1744/950
    RAM: 3x2GB Patriot Sector 7
    PSU: Corsair 750TX
    Creative Sound Blaster...The One Everybody Has
    #10
    msmith5150
    FTW Member
    • Total Posts : 1397
    • Reward points : 0
    • Joined: 2008/11/01 12:04:49
    • Location: Mahaska County Correctional Facility
    • Status: offline
    • Ribbons : 4
    Re:[Corsair] Does Corsair Have Phone Support? 2010/09/13 18:04:55 (permalink)
    I RMA'd 750tx, and RAM on many different occasions and LOVE their support. Corsair is the only PSUs and RAM I buy.

     MaximumPC  Heatware
    Soldiers of the Wasteland Finest Hardcore Gaming Guild   
     
    #11
    taniquetil
    FTW Member
    • Total Posts : 1364
    • Reward points : 0
    • Joined: 2009/05/20 11:17:01
    • Status: offline
    • Ribbons : 5
    Re:[Corsair] Does Corsair Have Phone Support? 2010/09/13 18:37:43 (permalink)
    Is there any expedited time frame on the RMA or will it really take 5 days.

    I have a rather important Statistics ASA exam coming up and I need my computer to access the online practice tests that I paid quite a bit of money for.

    System Specs:

    Chassis: Antec 1200
    Mobo: EVGA x58 FTW3
    CPU: i7 950 @ 3.9GHZ
    CPU Cooler: Cooler Master V8
    GPU: EVGA GTX470 @ 760/1520/1720
    Folding GPU: EVGA 9800GT @ 700/1744/950
    RAM: 3x2GB Patriot Sector 7
    PSU: Corsair 750TX
    Creative Sound Blaster...The One Everybody Has
    #12
    Jump to:
  • Back to Mobile