Devone
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This issue has been happening for 4+ months, since the first build of the computer but has gotten worse. It powers off and restarts itself as if the plug got pulled from the wall and restarts immediately(No BSOD). I have tried many things searching for the fix on many forums narrowing it down to possible faulty PSU but wanted to see what you guys think. System specs are CPU: i7-6800k (Never overclocked, trying to sort out issue first) CPU Cooler: Swifttech H320 X2 AIO RAM: 4x8gb Crucial ddr4 3000mhz GPU: 2x GTX 1080 Zotac AMP EXTREME (never overclocked) Motherboard: Asus Rampage V Extreme Motherboard SSD: 256GB samsung 850 pro With Windows 10 x64 installed M.2 SSD: 512GB Samsung 950 pro with steam games installed HDD: 1TB HDD with nothing on it. PSU: 1000w EVGA supernova t2 What causes the issue to happen is playing video games. Any game will cause the crash regardless of GPU demand such as- Age of empires 2 HD edition/League of legends or Witcher 3/Total war: Attila. There is no rhyme or reason, it might not occur through 8 hours of play or it could happen within 30 min. Sli Disabled or Enabled. Temps: Using Zotac's Firestorm GPU program the GPU temps stay less than 70c. Using Core Temp CPU temps stay less than 60c Voltages: In BIOS all rail voltages are close to the mark. Memtest x86 ran overnight with a pass. Thanks for reading and I am willing to try anything you guys shoot out to try to fix this problem. I am probably missing a few things i've tried to fix this because I've tried a lot of stuff.
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lebel
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Re: Computer powers off about once a day, unsure what the issue could be.
2016/11/05 14:32:57
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I had issues where I had no BSOD. I downloaded a crash analysis tool called whocrashed. It allowed me to easily identify the issue by looking at the dump files after I had a problem. http://www.resplendence.com/whocrashed
post edited by lebel - 2016/11/05 14:35:10
 Phanteks Evolve ATX TG / Asus Z170 Pro / I7 6700K delid-Liquid Pro / Corsair H115i push-pull / 32gb Corsair 3000mhz / EVGA 980ti FTW / 2 x Samsung Evo 500gb / Seasonic Prime Titanium 850w / ASUS ROG PG279
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Devone
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Re: Computer powers off about once a day, unsure what the issue could be.
2016/11/05 14:39:39
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I'll try it out. It could take me a while to find out because it might crash once a day, but ill be sure to post if it finds anything when i do get a crash. Thanks.
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lebel
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Re: Computer powers off about once a day, unsure what the issue could be.
2016/11/05 14:42:04
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Devone I'll try it out. It could take me a while to find out because it might crash once a day, but ill be sure to post if it finds anything when i do get a crash. Thanks.
Your last dump files should still be available to read. The tool will give a possible driver or event issue that you can google or ask here to what's the possible solution.
 Phanteks Evolve ATX TG / Asus Z170 Pro / I7 6700K delid-Liquid Pro / Corsair H115i push-pull / 32gb Corsair 3000mhz / EVGA 980ti FTW / 2 x Samsung Evo 500gb / Seasonic Prime Titanium 850w / ASUS ROG PG279
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Devone
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Re: Computer powers off about once a day, unsure what the issue could be.
2016/11/05 14:56:03
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It had no Minidump files after I hit analyze the first time so i manually initiated a crash and the manual shutdown showed up on restart. I'm thinking i've gotta wait for another crash unless these crashes don't show anything on the shutdown (if they can?).
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lebel
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Re: Computer powers off about once a day, unsure what the issue could be.
2016/11/05 15:16:53
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I'm thinking more psu at this stage if thermal shutdowns or problematic driver problems aren't occurring.
 Phanteks Evolve ATX TG / Asus Z170 Pro / I7 6700K delid-Liquid Pro / Corsair H115i push-pull / 32gb Corsair 3000mhz / EVGA 980ti FTW / 2 x Samsung Evo 500gb / Seasonic Prime Titanium 850w / ASUS ROG PG279
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Devone
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Re: Computer powers off about once a day, unsure what the issue could be.
2016/11/05 15:20:42
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So assuming faulty PSU there would be no Minidump on a shutdown? Thats really good you ruled out drivers, I will still keep this program and run it after every shutdown just in case. Thanks. If you have any other idea's i'd love to hear em.
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lebel
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Re: Computer powers off about once a day, unsure what the issue could be.
2016/11/05 15:31:38
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Devone So assuming faulty PSU there would be no Minidump on a shutdown? Thats really good you ruled out drivers, I will still keep this program and run it after every shutdown just in case. Thanks. If you have any other idea's i'd love to hear em.
I believe if no dump files are recorded when your system crashes then basically no sequence of events have been recorded leading up to the crash.
 Phanteks Evolve ATX TG / Asus Z170 Pro / I7 6700K delid-Liquid Pro / Corsair H115i push-pull / 32gb Corsair 3000mhz / EVGA 980ti FTW / 2 x Samsung Evo 500gb / Seasonic Prime Titanium 850w / ASUS ROG PG279
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Devone
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Re: Computer powers off about once a day, unsure what the issue could be.
2016/11/05 15:56:23
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Okay. I think I'm gonna start the RMA process, if anything does come up after a shut down i'll be sure to post again.
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lebel
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Re: Computer powers off about once a day, unsure what the issue could be.
2016/11/05 15:59:27
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Devone Okay. I think I'm gonna start the RMA process, if anything does come up after a shut down i'll be sure to post again.
Please do and I hope everything works out :) PS; It would of been nicer if you had more response other than just me, as I am no expert and I'm just giving my opinion to what maybe the cause.
post edited by lebel - 2016/11/05 16:02:49
 Phanteks Evolve ATX TG / Asus Z170 Pro / I7 6700K delid-Liquid Pro / Corsair H115i push-pull / 32gb Corsair 3000mhz / EVGA 980ti FTW / 2 x Samsung Evo 500gb / Seasonic Prime Titanium 850w / ASUS ROG PG279
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Devone
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Re: Computer powers off about once a day, unsure what the issue could be.
2016/11/08 19:59:52
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Computer shut down while I was un-installing malwarebytes. No crash dump analysis showed up.. This was with only a single GPU inside the computer- testing stuff out. It rarely shuts down unless I am playing a video game either which is weird. Still hunting for the reason if anyone has a second thought about it.
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Sajin
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Re: Computer powers off about once a day, unsure what the issue could be.
2016/11/08 20:55:29
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Switch video cards and see if the problem continues.
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Devone
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Re: Computer powers off about once a day, unsure what the issue could be.
2016/11/08 21:23:50
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Yeah I tried that actually, both video cards act the same. Thanks for the thought though.
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Devone
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Re: Computer powers off about once a day, unsure what the issue could be.
2016/11/13 19:31:43
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I reset cmos and the computer smartened up... hasn't shut down in 2 days now since the cmos reset which is a huge improvement. Hopefully it's fixed now.
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Re: Computer powers off about once a day, unsure what the issue could be.
2016/11/13 21:31:44
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Devone I reset cmos and the computer smartened up... hasn't shut down in 2 days now since the cmos reset which is a huge improvement. Hopefully it's fixed now.
Doing a reset usually fixes many problems. Hoping it stays good.
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Sajin
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Re: Computer powers off about once a day, unsure what the issue could be.
2016/11/14 15:13:53
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Devone I reset cmos and the computer smartened up... hasn't shut down in 2 days now since the cmos reset which is a huge improvement. Hopefully it's fixed now.
Didn't expect a cmos reset to fix your problem.
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